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Troubleshooting Information
Table E-3: Are all of the System Interconnect Status LED Indicators Off? continued
Refer to “System Interconnect LED Indicators” in Appendix D.
Yes There is a broken connection between the
I/O board and the power switch.
A power supply problem may exist. The
power supply may not be connected or
inserted properly, may have a damaged
connector, or may have failed.
The system midplane may need to be
replaced.
• Check the power source to
verify that an adequate
supply of AC power exists.
• Remove the power supply
and check for a damaged
connector. If the connector
seems to be operational,
reinsert the power supply,
firmly and correctly.
• Verify the proper
connection of all power
cables.
Refer to the HP Servers
Troubleshooting Guide for
further options.
E-8 HP ProLiant DL740 Server User Guide
HP CONFIDENTIAL
Writer: Anna Roberts File Name: o-appe Troubleshooting Information.doc
Codename: Expedition Part Number: 270854-002 Last Saved On: 6/17/03 2:41 PM
- HP ProLiant DL740 Server 1
- User Guide 1
- Contents 3
- About This Guide 10
- Rack Stability 12
- Symbols in Text 12
- Server Labels 13
- Related Documents 14
- Technical Support 15
- HP Website 15
- Authorized Reseller 16
- [email protected] 17
- Server Features 18
- Processors 23
- Hot Plug RAID Memory 24
- PCI-X Technology 27
- PCI Hot Plug 27
- Disk Controller 28
- Internal Hot-Plug Drive Bays 29
- Universal Media Bay 29
- Redundant Hot-Plug Fans 30
- Supported Interfaces 30
- Optional Features 31
- Supported Operating Systems 31
- SmartStart 32
- Advanced Data Guarding 36
- HP Utilities for Linux 37
- Software Security 40
- Hardware Security 41
- Routine Maintenance 42
- Warranty 43
- Rack Installation Overview 45
- Selecting a Site 46
- Power Requirements 48
- Grounding Requirements 50
- Temperature Requirements 51
- Shipping Box Contents 52
- Warnings and Precautions 54
- Attaching the Server Rails 62
- Lightening the Chassis 63
- Rack Template 67
- Server Access 68
- Access Method 69
- Accessing the Host Module 71
- Removing the Host Module 72
- Host Module Components 75
- Intel Xeon Processor MP 84
- Installing a Processor Board 86
- Non-Hot-Plug I/O Expansion 89
- To add an expansion board: 91
- Bypass assembly 96
- HP CONFIDENTIAL 100
- Memory Cartridge Overview 101
- Memory Cartridge Guidelines 102
- Table 5-1: DIMM Status LEDs 104
- Accessing the DIMMs 107
- DIMM Overview 108
- Hot-Replacing Memory 112
- Hot-Adding Memory 114
- Hot-Upgrading Memory 117
- Non-RAID Memory Support 120
- Mass Storage 121
- Power Supply LED Indicators 134
- 20103000.pdf 137
- PCI Hot Plug Utility 137
- PCI Hot Plug Button 139
- PCI Hot Plug LED Indicators 139
- for installation 146
- Replacing Hot-Plug Fans 152
- To replace a hot-plug fan: 154
- Cabling the Server 156
- Power Cables 158
- Cable Management System 160
- Server Power 168
- System Power Overview 169
- Power Supplies 170
- Power-On Self-Test (POST) 177
- Figure 7-8: System prompts 179
- Powering Down the Server 180
- Configuring the Server 181
- Manual Configuration 185
- System Maintenance Menu 189
- ROM-Based Setup Utility 190
- ROM-Based Inspect Utility 191
- ROM-Based Diagnostic Utility 192
- Figure 8-12: CPU diagnostic 194
- Figure 8-14: ORCA main menu 198
- Array Configuration Utility 200
- Software Management 206
- Features 207
- Browser Support 213
- Configuration and Operation 213
- Integrated Management Log 214
- Insight Manager 7 218
- Survey Utility 219
- Modifications 224
- Mouse Compliance Statement 224
- European Union Notice 225
- Japanese Notice 226
- BSMI Notice 226
- Laser Safety Warnings 227
- Power Cords 228
- Battery Replacement Notice 229
- Electrostatic Discharge 230
- Grounding Methods 231
- Server Error Messages 232
- LED Indicators and Switches 233
- System Power LED Switch 234
- Hot-Plug Fan LED Indicators 243
- DIMM Status LED Indicators 248
- Table D-3: DIMM status LEDs 248
- Switches 250
- Troubleshooting Information 252
- Server Startup Problems 253
- Table E-1: Diagnosis Steps 255
- Problems After Initial Boot 263
- Redundant ROM Images 266
- ° to 95° F 10° to 35° C* 267
- ° to 122° F -30° to 60° C 267
- ° F 38.7° C 267
- System Battery 268
- COMPAQ CONFIDENTIAL 270
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