Hp XZ200 Manual do Utilizador Página 20
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20 Troubleshooting and Diagnostics zt1100/xz200 and xt1500 Series
Troubleshooting and Self-Repair Guide
If you have display problems while using a simple port replicator or a CRT monitor
• If you dock to a simple port replicator or attach a CRT monitor while the notebook is off, the
notebook may not properly recognize the CRT when you restart the notebook, although its LCD
display will be active. If this happens, select your preferred display device either of these ways:
• Press Fn+F5 repeatedly.
• Click Start, Control Panel, Appearance and Themes, Display, Settings, then click the
Advanced button. On the S3Display tab, select the Display Device you want, then click OK.
Floppy Disk Drive Problems
If a floppy drive connected to the USB port doesn’t work
• Make sure the drive is securely connected to the notebook.
• Restart the notebook: click Start, Turn Off Computer, Restart.
Hard Disk Drive Problems
If the notebook’s hard drive doesn’t spin
• Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is fully
plugged into a power source and into the back of the notebook.
• Remove and reinsert the hard drive—see “Removing the Hard Disk Drive” on page 42.
If the hard disk makes a buzzing or whining noise
• Important: Back up the drive immediately.
• See whether the noise is coming from elsewhere, such as the fan or a PC Card drive.
If files are corrupted
• Check the hard disk: open My Computer, select the disk you want to scan, click File, Properties,
and use the Tools tab.
• Run the Norton AntiVirus program.
• Test the hard disk drive with the e-DiagTools diagnostics—see “Using the e-Diagtools Diagnostic
Tests” on page 33.
• If necessary, format the hard disk and reinstall the original factory software—see “Recovering the
Factory Software Installation” on page 37.
If the hard drive’s reported capacity is less than its actual size
• The hard disk drive is preconfigured to allocate some space to diagnostic software, which is used
in support and service of your notebook. This part of the hard drive is unavailable for other uses,
and so is not included in the capacity of the hard drive as reported by Windows (My Computer,
Properties).
- Edition History 2
- Technology Codes 3
- Contents 4
- Figures 5
- Product Information 7
- Figure 2. Back View 8
- Figure 3. Bottom View 9
- Operating the Notebook 12
- Resetting the Notebook 13
- Changing the Boot Device 13
- Hardware Specifications 14
- Audio Problems 16
- CD and DVD Problems 17
- Display Problems 18
- Hard Disk Drive Problems 20
- Floppy Disk Drive Problems 20
- Heat Problems 21
- Infrared Problems 21
- LAN Problems 22
- Memory Problems 23
- Modem Problems 23
- One-Touch Button Problems 25
- Parallel and USB Problems 26
- PC Card (PCMCIA) Problems 27
- Performance Problems 27
- Power and Battery Problems 28
- Printing Problems 30
- SD Cards and MMC Cards 30
- Startup Problems 30
- Standby and Resume Problems 31
- Wireless Problems 31
- F10 Runs all marked tests 33
- CAUTION 37
- Updating the Notebook BIOS 38
- Updating the Windows Drivers 38
- Removing and Replacing Parts 39
- Removing the Battery 40
- • None 41
- Removing the Hard Disk Drive 42
- Screws 43
- M2.5x4mm (2) 43
- Removing the Mini-PCI Card 44
- Removing the Keyboard Cover 46
- Removing the Keyboard 48
- Warning 49
- Removing an SDRAM Module 50
- Removing the Speakers 52
- Removing the Fan 53
- Reassembly Notes 54
- Reference Information 57
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