Hp Agent-Desktop-Laptop Computer Manual do Utilizador descarregar pdf (Página 2)

Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009

Agent Desktop / Laptop Installation Instructions

FOR INTERNAL STATE FARM USE ONLY

Contains CONFIDENTIAL information which may not be used without express written authorization.

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Summary of Changes

Version Changes

9/20/2007

• NC6400 Laptop is incorporated

• Install the DVI / VGA adapter for HPDC7700 desktops

• Updates to the Agent Drop Sheet (Appendix C)

• Illustrations on Page 13

• Critical Note: “Peripherals are attached and working properly” – Page 21

• Section breaks added for readability

• Numbering of steps for readability

• NC6400 requires a new docking station/Kensington cable

10/16/2007

• Automated Backup / Restore—removed backup steps for workstations where the new process is

implemented

• The WKSBKUP folder is new with the Automated Backup Restore

• The Automated Backup Restore is effective when the WKSBKUP folder

• is present

• Updated the Agency Support Hotline (Second Level Support) name to their new area name,

Agency Technology Support

10/30/2007

• Added hardware listings to SIU for Kodak i210 and HP 7780 MFD

1/03/08

• Emphasized the need to shut down the computer in Section 3 - Part 2 - Step 16 “Tailoring and

Catch-up,” followed by new, additional Steps 17 and 18 (Page 18)

2/20/08

• Added NC6910 and DC7800 – Added references throughout document for new NC6910 laptop and

DC7800 desktop models.

3/25/08

• Updated Appendix C: Agent Drop Sheet – Leave with Agent

4/7/08

• Due to new edits, page numbering has changed from the previous edition.

• Incorporated verifying with the agent / agent staff that all their data was properly restored (Page 20).

• Within Section 2,

o Completed changes so that certain steps were bolded and underlined for clarity

o Edited steps to add clarity within the Hardware sections

• Within Section 3,

o Changed AGCY and ASD domain entry for clarity

o Indicated where the server name is located (Page 17)

• Within Section 4,

o Clarified that MFD = Multifunction device

• Within Section 5,

o Provided the steps to follow for verifying NECHO print requests to the network printer

• Added Section 6 - Provided instructions for mapping drives for AS / TS Installers

• Appendix A: – Referred AS / TS Installers to Section 6

• Appendix B: “Type of Load” notation: reloads are not permitted in the field at this time.

• Deleted “Appendix C” page title – the last page is now titled “Agent Drop Sheet – Leave with

Agent” (page i)

• Page 5: Changed steps to backup process. Must be run on

all installs now.

• Page 19: Updated device list and defined SIU wording.

• Page 20: Added process to notify AETS if restore does not run properly.

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