HP Imaging and Printing Security Center Manual de Instalação Página 29

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3 Solve problems
Use this section to solve typical installation problems.
The following error is displayed when attempting to start the HP Imaging and Printing Security Center user
interface: Authorization failed. You do not have access to this system.
Cause Solution
This will typically happen if the user runs the HP Imaging and
Printing Security Center user interface from a remote
computer. The HP Imaging and Printing Security Center
service allows remote access to all users who are members
of the local Administrators group on the machine on which
the HP Imaging and Printing Security Center service runs. If
User Account Control (UAC) is enabled on that machine,
then a remote user who is a member of the local
Administrators group on the machine on which the HP
Imaging and Printing Security Center service runs will not be
recognized as a local administrator because UAC removes
the local Administrators group from that user’s access token.
Add the user to the local group named HPIPSC (created by
the installation) on the machine on which the HP Imaging
and Printing Security Center service is installed.
Error: Microsoft .NET Framework 3.5 SP1 or greater needs to be installed for this installation to continue.
Cause Solution
Windows Server 2008 R2, might not allow the HP Imaging
and Printing Security Center installation wizard to install
Microsoft .NET Framework 3.5 SP1.
See
Install Microsoft .NET Framework 3.5 SP1 on Windows
Server 2008 R2 on page 6.
Installation of the HP Imaging and Printing Security Center failed, but I cannot uninstall.
Cause Solution
The installation files may be corrupted. The Microsoft Windows Installer CleanUp Utility might
correct the uninstall failure.
ENWW 23
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