HP 15-j018tx Especificações

HP ENVY 15 Notebook PC andHP ENVY TouchSmart 15 Notebook PCMaintenance and Service Guide

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorProcessors (continued)●Intel® Quad Core

6.Slide the TouchPad (5) toward the back of the top cover, and then lift the TouchPad straight upand remove it.Reverse this procedure to install the T

Power button boardDescription Spare part numberPower button board (includes cable) 720553-001Before removing the power button board, follow these step

4.Remove the power button board (4).Reverse this procedure to install the power button board.94 Chapter 6 Removal and replacement procedures for Aut

KeyboardNOTE: The keyboard spare part kit includes a keyboard cable.For use in country/region Spare part numberKeyboard with backlight (includes backl

Before removing the keyboard, follow these steps:1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn theco

3.Remove the keyboard shield (3).CAUTION: When removing the keyboard shield, make sure the keyboard cable and backlightcable are not damaged when bein

9.Remove the keyboard (3).Reverse this procedure to install the keyboard.98 Chapter 6 Removal and replacement procedures for Authorized Service Prov

7 Using Setup Utility (BIOS) andSystem DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

Using System DiagnosticsTo start System Diagnostics:1. Turn on or restart the computer, quickly press esc, and then press f2.2. Click the diagnostic t

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorGraphics Internal graphics:●AMD Radeon™

8 SpecificationsComputer specifications Metric U.S.DimensionsHP ENVY TouchSmart 15 Notebook PCWidth 37.95 cm 14.94 inDepth 25.07 cm 9.87 inHeight (fro

Metric U.S.Nonoperating -15 m to 12,192 m -50 ft to 40,000 ftNOTE: Applicable product safety standards specify thermal limits for plastic surfaces. T

Hard drive specifications 1-TB, 5400-rpm* 750-GB, 5400-rpm** 500-GB, 5400-rpm**DimensionsHeight 9.5 mm 9.5 mm 9.5 and 7.0 mmLength 100.4 mm 100.4 mm

9 Backing up, restoring, andrecoveringYour computer includes tools provided by HP and the operating system to help you safeguard yourinformation and r

Creating recovery media and backupsRecovery after a system failure is only as good as your most recent backup.1. After you successfully set up the com

Creating HP Recovery mediaHP Recovery Manager is a software program that offers a way to create recovery media after yousuccessfully set up the comput

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise:●If

For more information, see Removing the HP Recovery partition on page 112.Using Windows Refresh for quick and easy recoveryWhen your computer is not wo

To use the Start screen:1. From the Start screen, point to the upper-right or lower-right corner of the screen to revealthe charms.2.Click Settings.3.

Using the HP Recovery partition to recover a minimized image(select models only)The HP Recovery partition (select models only) allows you to perform a

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorGraphics (continued) Internal graphics:

4.Select the optical drive or USB flash drive you want to boot from.5. Follow the on-screen instructions.Removing the HP Recovery partitionHP Recovery

10 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or fro

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

11 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household

IndexAAC adapter light 17AC adapter, spare part numbers29, 31action keys 12antennalocations 10removal 64spare part number 27, 33, 65Antenna Kit, spar

removal 47spare part numbers 26, 28,30, 31, 47specifications 104hard drive bracketillustrated 28removal 48hard drive connector cableillustrated 28remo

product name 1security 8serviceability 8solid-state drive 5video 6wireless 6product name 1Rrear speakersremoval 85spare part number 23, 34, 85removal/

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorMemory Two customer-accessible/upgradab

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorAudio and video Quad speakersSubwooferD

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorPorts●AC adapter, HP Smart●Audio-in (mo

Category Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorSecurity Support for the following:●Sec

2 External component identificationFinding your hardware and software informationLocating hardwareTo find out what hardware is installed on your compu

DisplayItem Component Description(1) Internal display switch Turns off the display and initiates Sleep if the display isclosed while the power is on.N

Buttons and speakersItem Component Description(1) Power button●When the computer is off, press the button to turn onthe computer.●When the computer is

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In

Item Component Description(2) Speakers (2) Produce sound.(3) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of

LightsItem Component Description(1) Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state,which is an energy-savin

Item Component Description(4) Caps lock light On: Caps lock is on, which switches the keys to allcapital letters.(5) Fingerprint reader light●White: T

Left sideItem Component Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to

Item Component Description(7) Hard drive light●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard has temporarily parkedthe har

Right sideItem Component Description(1) Audio-out (headphone) jack/Audio-in (microphone) jackConnects optional powered stereo speakers,headphones, ear

BottomItem Component Description(1) Service cover Provides access to the hard drive bay, the WLAN moduleslot, and the memory module slots.CAUTION: To

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on th

Item Description Function(3) Part number/Product number (p/n) This number provides specific information aboutthe product's hardware components. T

Computer major componentsComputer major components21

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Item Component Spare part number(1) Display assembly (includes webcamera/microphone module and wireless antenna cables): 15.6-in, BrightView, FHD, LE

Item Component Spare part number For use only on computer models equipped with an Intel processorin the United Kingdom and Singapore720244-031 For u

Item Component Spare part number For use only on computer models equipped with the Intel HM87 chipset, the GeForce750M graphics subsystem, and the Li

Item Component Spare part number Intel Quad Core i7-4700MQ 2.40-GHz processor (SC turbo up to 3.40-GHz; 1600-MHz FSB, 6.0-MB L3 cache, 47 W)723521-00

Item Component Spare part number Realtek RTL8188EE 802.11bgn Wi-Fi Adapter for use on all computer models 709848-001 Intel Centrino Wireless-N 2230

Display assembly subcomponentsItem Component Spare part number(1) Display bezel 720535-001(2) Display hinges (includes left and right hinges, left and

Mass storage devicesItem Component Spare part number(1) External DVD±RW Double-Layer with SuperMulti Drive 659940-001(2) Hard drive (does not include

Miscellaneous partsComponent Spare part numberAC adapter:120-W HP Slim AC adapter (PFC, EM, 4.5-mm) for use only on computer models equipped withan In

Sequential part number listingSpare part number Description490371-001 Power cord for use on all computer models in North America (3-pin, black, 1.83-m

Spare part number Description683802-001 500-GB, 5400-rpm, SATA, 9.5- and 7.0-mm hard drive (does not include hard drive bracket orhard drive connector

iv Safety warning notice

Spare part number Description720235-001 Fan (includes cable)720242-001 Keyboard with pointing stick for use on all computer models in the United State

Spare part number Description720244-DB1 Keyboard with backlight for use on all computer models in Canada (includes backlight cable andkeyboard cable)7

Spare part number Description720553-001 Power button board (includes cable)720554-001 Connector board for use only on computer models equipped with an

Spare part number Description720568-601 System board for use only on computer models equipped with the Intel HM77 chipset, a graphicssubsystem with UM

Spare part number Description723523-001 Intel Quad Core i7-4900MQ 2.80-GHz processor (SC turbo up to 3.80-GHz; 1600-MHz FSB, 8.0-MB L3 cache, 47 W; in

4 Removal and replacementprocedures preliminaryrequirementsTools requiredYou will need the following tools to complete the removal and replacement pro

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Table of contents1 Product description ... 12

5 Removal and replacementprocedures for Customer Self-Repair partsNOTE: The Customer Self-Repair program is not available in all locations. Installing

BatteryDescription Spare part number6-cell, 62-Wh, 2.80-Ah, Li-ion battery 710417-0016-cell, 47-Wh, 2.20-Ah, Li-ion battery 710416-001Before removing

Solid-state driveNOTE: This section applies only to computer models equipped with an Intel processor.Description Spare part number24-GB solid-state dr

5.Remove the solid-state drive (2) by pulling the drive away from the slot at an angle.Reverse this procedure to install the solid-state drive.WLAN mo

Before removing the WLAN module, follow these steps:1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn th

Reverse this procedure to install the WLAN module.Hard driveDescription Spare part number1-TB, 5400-rpm, 9.5-mm 676521-001750-GB, 5400-rpm, 9.5-mm 634

3.Lift up on the hard drive tab (4) to remove the hard drive from the hard drive bay.4. If it is necessary to disassemble the hard drive, perform the

Reverse this procedure to install the RTC battery.Memory moduleDescription Spare part number8-GB (PC3L, 12800, 1600-MHz) 693374-0014-GB (PC3L, 12800,

4.Click the link for the computer model.5. Select the operating system, and then click Next.6. Under Step 2: Select a Download, click the BIOS link.7.

3.Remove the memory module (2) by pulling the module away from the slot at an angle.Reverse this procedure to install a memory module.Component replac

Packaging and transporting guidelines ... 40Workstation guidelines ...

6 Removal and replacementprocedures for Authorized ServiceProvider partsCAUTION: Components described in this chapter should only be accessed by an au

NOTE: If the computer is equipped with an AMD processor, complete steps 1 through 3 to removethe RTC battery. If the computer is equipped with an Inte

4.Use a thin, non-conductive tool (1) to remove the disc cell RTC battery (2) from the socket on thesystem board.Reverse this procedure to install the

Base enclosureDescription Spare part numberBase enclosure (includes 4 rubber feet, battery lock latch, battery release latch, and RJ-45 cover) 720534-

3.Remove the following screws:(1) Two Phillips PM2.5×4.5 screws under the front edge of the service cover(2) Three Phillips PM2.5×3.0 screws in the ha

4.Remove the base enclosure.Reverse this procedure to install the base enclosure.Display assemblyNOTE: The TouchScreen display assembly is spared only

3.Disconnect all external devices from the computer.4. Remove the battery (see Battery on page 43), and then remove the following components:a.Solid-s

5.Remove the following screws that secure the display assembly to the top cover:(1) Three Phillips PM2.5×4.5 screws (two on the left hinge, one on the

7.Remove the display assembly (2) from the computer.8. If it is necessary to replace the display bezel or any of the display assembly subcomponents:a.

c.Remove the display bezel (4).The display bezel is available using spare part number 720535-001.9.If it is necessary to replace the display hinge cov

Hard drive specifications ... 1049 Backing up, res

10.If it is necessary to replace the display panel:a. Remove the four Phillips PM2.0×2.9 screws (1) that secure the display panel to thedisplay enclos

b.Release the adhesive strip (1) that secures the display panel cable to the display panel, andthen disconnect the display panel cable (2) from the di

d.Remove the left and right display hinge brackets (2).The display hinge brackets are available using spare part number 720548-001.13. If it is necess

b.Detach the wireless antenna transceivers (2) from the display enclosure. (The wirelessantenna transceivers are attached to the display enclosure wit

Remove the fan:1. Disconnect the fan cable (1) from the system board.2. Remove the two Phillips PM2.5×4.5 screws (2) that secure the fan to the top co

Description Spare part numberFor use only on computer models equipped with an AMD processor, a graphics subsystem withUMA memory, and the Linux operat

3.Disconnect all external devices from the computer.4. Remove the battery (see Battery on page 43), and then remove the following components:a.Solid-s

Remove the system board:1. Disconnect the following cables from the system board:(1) Fingerprint reader board ribbon cable(2) Connector board cable(3)

2.Disconnect the following cables from the system board:(1) Rear speaker cable(2) Subwoofer cable(3) Front speaker cable(4) TouchPad ribbon cable(5) K

3.Remove the nine Phillips PM2.0×2.9 screws that secure the system board to the top cover.4. Lift the left side of the system board (1) until it rests

viii

Heat sinkNOTE: The heat sink spare part kit includes replacement thermal material.Description Spare part numberFor use only on computer models equippe

3.Remove the heat sink (4).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andthe system board components, it

5.Remove the heat sink (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andthe system board components, it

7.Remove the heat sink (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andthe system board components, it

76 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts

Reverse this procedure to install the heat sink.ProcessorNOTE: The processor spare part kit includes replacement thermal material.Description Spare pa

Description Spare part numberIntel Quad Core i7-4700MQ 2.40-GHz processor (SC turbo up to 3.40-GHz; 1600-MHz FSB,6.0-MB L3 cache, 47 W)723521-001Intel

2.Lift the processor (3) straight up, and remove it.NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossedon the

Connector boardDescription Spare part numberFor use only on computer models equipped with an AMD processor 720579-001For use only on computer models e

4.Detach the connector board ribbon cable (5) from the base enclosure. (The connector boardribbon cable is attached to the top cover with double-sided

1 Product descriptionCategory Description Computer modelsequipped with anAMD processorComputer modelsequipped with anIntel processorProduct Name HP EN

Power connector cableDescription Spare part numberFor use on all computer models equipped with a graphics subsystem with UMA memory 720537-001For use

Reverse this procedure to install the power connector cable.SubwooferDescription Spare part numberSubwoofer (includes cable and 3 isolators) 720563-00

3.Remove the subwoofer (3).NOTE: The subwoofer includes three rubber isolators (4). These isolators are crucial to theperformance of the subwoofer.Rev

Rear speakersDescription Spare part numberRear speakers (include left and right rear speakers, 2 cables, and 4 isolators) 720561-001Before removing th

4.Remove the rear speakers (4).NOTE: The rear speakers includes four rubber isolators (5). These isolators are crucial to theperformance of the rear s

Fingerprint reader boardDescription Spare part numberFingerprint reader board (includes bracket and cable) 720543-001Before removing the fingerprint r

5.Remove the fingerprint reader board (5) and cable.Reverse this procedure to install the fingerprint reader board.Front speakersDescription Spare par

Remove the front speakers:1. Release the front speaker cables from the clips (1) and routing channel built into the TouchPad.2. Remove the four Philli

TouchPad assemblyDescription Spare part numberTouchPad assembly (includes TouchPad bracket, TouchPad button board, TouchPad, and cables) 722972-001Bef

2.Remove the TouchPad bracket (2).3. Release the two pieces of grounding tape (1) that connect the TouchPad to the top cover.4. Remove the four Philli