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3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model

description provided on the service tag:

NOTE: The computer battery must be removed to access the service tag.

(1) Product name: This is the product name affixed to the front of the device.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Model description: This is the alphanumeric identifier used to locate documents, drivers, and

support for the device.

(4) Warranty period: This number describes the duration of the warranty period for the device.

(5) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components

and parts are needed.

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