HP 2570p Guia do Utilizador

User Guide

13 Support ...

14 Specifications● Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel internationa

Operating environmentFactor Metric U.S.TemperatureOperating (writing to optical disc) 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°F

A Traveling with the computerFor best results, follow these traveling and shipping tips:● Prepare the computer for traveling or shipping:◦Back up your

hazardous locations. If you are uncertain of the policy that applies to the use of a particulardevice, ask for authorization to use it before you turn

B TroubleshootingThe following sections are included in this appendix:Troubleshooting resources● Access website links and additional information about

The computer screen is blankIf the screen is blank but you have not turned off the computer, one or more of these settings may bethe cause:●The comput

An external device is not workingFollow these suggestions if an external device does not function as expected:● Turn on the device according to the ma

The optical disc tray does not open for removal of a CD or DVD 1. Insert the end of a paper clip (1) into the release access in the front bezel of the

The computer does not detect the optical driveIf your operating system does not detect an installed device, the device driver software may bemissing o

The process of burning a disc does not begin, or it stops beforecompletion● Be sure that all other programs are closed.● Turn off Sleep mode.●Be sure

1WelcomeAfter you set up and register the computer, it is important to take the following steps:● Take a minute to browse the printed Windows 8 Basics

C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec

IndexAAC adapter, testing 44AC adapter/battery light 10administrator password 65advanced system diagnostics 87airport security devices 54antivirus sof

defined 51removing 52eSATA/USB 2.0 combo port,identifying 11esc key, identifying 9ExpressCardconfiguring 47defined 47inserting 48removing 49removing i

operating systemMicrosoft Certificate ofAuthenticity label 89Product Key 89optical discinserting 59removing 60optical drive 53optical drive light, ide

Vvents, identifying 10, 11, 17VGA port, connecting 35video 35volumeadjusting 34buttons 34keys 34volume keys, identifying 30Wwebcam 15, 35webcam light,

Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste

Resources For information aboutLimited Warranty*To access the warranty:From the Start screen, type HP, select HP SupportAssistant, select My computer

2 Getting to know your computerTopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates itemson the screen.(2)

Component Description(6) Right pointing stick button Functions like the right button on an externalmouse.(7) Right TouchPad button Functions like

LightsComponent Description(1)Power light ● On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off.(2) Num

Buttons and fingerprint reader (select models only)Component Description(1)Power button ● When the computer is off, press the button to turn onthe com

Component Description(4)Volume mute button Mutes and restores speaker sound.(5) Fingerprint reader (select models only) Allows a fingerprint logon t

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

FrontComponent Description(1)Wireless light ● White: An integrated wireless device, such asa wireless local area network (WLAN) deviceand/or a Bluetoo

RightComponent Description(1)ExpressCard slot Supports optional ExpressCards or smart cards.(2) Media Card Reader Supports the following digital car

Component Description(7)Docking connector Connects an optional docking device.(8)Security cable slot Attaches an optional security cable to the comput

LeftComponent Description(1)Power connector Connects an AC adapter(2)RJ-45 (network) jack Connects a network cable.(3)RJ-11 (modem) jack (select model

Rear Component Description(1)External monitor port Connects an external VGA monitor or projector.(2)USB 2.0 port Connects an optional USB device.(3)US

DisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLAN).(2) WWAN a

BottomComponent Description(1) Service cover Contains the hard drive, the wireless LAN module slot,the WWAN module slot, and the memory moduleslots.

Component Description(6) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically tocool internal components

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil

The wireless light indicates the overall power state of your wireless devices, not the status ofindividual devices. If the wireless light is white, at

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:●A broadband modem (either DSL or cable) (1) and high-

Wireless encryption uses security settings to encrypt and decrypt data that is transmitted overthe network. For more information, from the Start scree

You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.The serial number is printed on a label inside the batt

8. Replace the battery. Inserting or removing the battery on page 41 for more details.NOTE: HP Mobile Broadband will be disabled if the battery is not

Connecting to a wired networkThere are 2 kinds of wired connections: local area network (LAN) and modem connection. A LANconnection uses a network cab

2. Plug the modem cable into the RJ-11 telephone wall jack (2).NOTE: If the modem cable contains noise suppression circuitry (3), which preventsinterf

4 Pointing devices and keyboardUsing pointing devicesNOTE: In addition to the pointing devices included with your computer, you can use an externalUSB

Using TouchPad GesturesYour TouchPad or touch screen (select models only), allows you to navigate the pointing device onthe screen by using your finge

ScrollingScrolling is useful for moving up, down, or sideways on a page or image.●Place two fingers slightly apart on the TouchPad zone and then drag

Rotating (select models only)Rotating allows you to turn items such as photos.●Point to an object and then anchor the forefinger of your left hand in

iv Safety warning notice

Identifying the hot keysA hot key is a combination of the fn key (2) and either the esc key (1), or one of the function keys (4).To use a hot key:▲Bri

Hot key combination Descriptionfn+f9 Decreases the screen brightness level.fn+f10 Increases the screen brightness level.Using keypadsThe computer incl

Turning the embedded numeric keypad on and offPress fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off thekeypad.NOTE

5 MultimediaYour computer may include the following:● Integrated speaker(s)●Integrated microphone(s)●Integrated webcam●Preinstalled multimedia softwar

WARNING! To reduce the risk of personal injury, lower the volume setting before putting onheadphones, earbuds, or a headset. For additional safety inf

Webcam (select models only)Some computers include an integrated webcam. With the preinstalled software, you can use thewebcam to take a photo or recor

DisplayPort (select models only)The DisplayPort connects the computer to an optional video or audio device, such as a high-definitiontelevision, or to

6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is usedthroughout this guide to see both types of

Setting power optionsUsing power-saving statesSleep is enabled at the factory.When Sleep is initiated, the power lights blink and the screen clears. Y

Setting password protection on wakeupTo set the computer to prompt for a password when the computer exits Sleep or Hibernation, followthese steps:1. F

Table of contents1 Welcome ...

case of a power outage. If the computer contains a charged battery and is running on external ACpower, the computer automatically switches to battery

●Store the user-replaceable battery in a cool, dry location.●Select the Power saver setting in Power Options.Managing low battery levelsThe informatio

▲Insert the battery into the battery bay until it is seated, (1).The battery release latch on the left automatically holds the battery in position (2)

NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,recharge the battery before returning it to storage.C

Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power:●The computer does not

Using switchable graphics (select models only)Switchable graphics allow you to switch between Performance mode and Power Saving mode.To manage your sw

7 External cards and devicesUsing Media Card Reader cards (select models only)Optional digital cards provide secure data storage and convenient data s

Removing a digital cardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the followingprocedure to safely remove the digital

Inserting an ExpressCardCAUTION: To prevent damage to the computer and external media cards, do not insert a PC Cardinto an ExpressCard slot.CAUTION:

Removing an ExpressCardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the followingprocedure to safely remove the ExpressC

Connecting to a wired network ... 24Connecting

Inserting a smart card1. Hold the card label-side up, and gently slide the card into the smart card reader until the card isseated.2. Follow the on-sc

Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the

Connecting an eSATA deviceCAUTION: To reduce the risk of damage to an eSATA port connector, use minimal force to connectthe device.▲To connect an eSAT

CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, besure that the device is turned off and the AC power cord is

8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d

Using hard drivesCAUTION: To prevent information loss or an unresponsive system:Save your work and shut down the computer before adding or replacing a

Replacing or upgrading the hard driveCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the hard dr

Improving hard drive performanceUsing Disk DefragmenterAs you use the computer, files on the hard drive become fragmented. Disk Defragmenterconsolidat

A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normaloperation.NOTE: Because solid-state drives (SSD) l

To open the software and change settings, follow these steps:1. Double-click the icon in the notification area, at the far right of the taskbar.– or –

Setting power options ... 38Usin

5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.6. Close the disc tray.NOTE: After you insert a disc, a short

2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a

Sharing optical drivesAlthough your computer may not have an integrated optical drive, you can access software and data,and install applications, by s

9SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS) c

Using passwordsA password is a group of characters that you choose to secure your computer information. Severaltypes of passwords can be set, dependin

Password FunctionDriveLock master password* Protects access to the internal hard drive that is protected byDriveLock. It is also used to remove DriveL

Use the arrow keys to select File > Save Changes and Exit, and then press enter.Your changes go into effect when the computer restarts.Changing a B

Managing a Computer Setup DriveLock passwordCAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,record the Drive

11. To confirm DriveLock protection on the drive you have selected, type DriveLock in theconfirmation field, and then press enter.NOTE: The DriveLock

Using an eSATA device (select models only) ... 51Connecting an eSATA

Removing DriveLock protectionTo remove DriveLock protection in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while th

5. Read the warning. To continue, select YES.6. To save your changes and exit Computer Setup, click the Save icon and then follow the on-screen instru

There are two types of firewalls to consider:●Host-based firewalls—Software that protects only the computer it is installed on.●Network-based firewall

Using the fingerprint reader (select models only)Integrated fingerprint readers are available on select computer models. In order to use the fingerpri

10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding

b. Grasp the edge of the memory module (2), rotate to a 45 degree angle, and then gently pullthe memory module out of the memory module slot.CAUTION:

c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the memory module, until the retention clips snap int

●Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)●Static-free cloth wipesCAUTION: Avoid the following cleaning products:Stro

Updating programs and driversHP recommends that you update your programs and drivers on a regular basis with the latestversions. Go to http://www.hp.c

11 Backup and recoveryTo protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard dri

Changing a DriveLock password ... 69Removing DriveLock protection ...

NOTE: Be sure that the computer is connected to AC power before you start the backup process.NOTE: The backup process may take over an hour, depending

4. Select Startup Repair.5. Follow the on-screen instructions.NOTE: For additional information on recovering information using the Windows tools, perf

After the repair is completed:1. Eject the Windows 8 operating system media and then insert the Driver Recovery media.2. Install the Hardware Enabling

12 Computer Setup (BIOS) and AdvancedSystem DiagnosticsUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Click the Exit icon in the

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

Using Advanced System DiagnosticsAdvanced System Diagnostics allows you to run diagnostic tests to determine if the computerhardware is functioning pr

13 SupportContacting supportIf the information provided in this user guide or Help and Support does not address your questions,you can contact support

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp