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Troubleshooting
Maintenance and Service Guide 2–11
Flowchart 2.1—Initial Troubleshooting
Connecting
to network
or modem?
Begin
troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
messages?
Keyboard/
pointing
device
working?
Go to
Flowchart
2.17—Nonfunc-
tioning Device.
Go to
Flowchart 2.2—No
Power, Part 1.
Go to
Flowchart
2.6—No Video,
Part 1.
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
Flowchart 2.9—No
Operating System
(OS) Loading.
Go to
Flowchart
2.15—No Audio,
Part 1.
Go to
Flowchart
2.18—Nonfunc-
tioning Keyboard
or Flowchart
2.19—Nonfunc-
tioning Pointing
Device.
Check
LED board,
speaker
connections.
Go to
Flowchart
2.20—No
Network/Modem
Connection.
- Maintenance and Service 1
- Contents 3
- 3 Illustrated Parts Catalog 4
- 6 Specifications 6
- A Connector Pin Assignments 6
- B Power Cord Set Requirements 6
- C Screw Listing 6
- 1.1 Models 8
- Table 1-2 10
- Table 1-3 34
- 1.2 Features 39
- Product Description 40
- 1.3 Clearing a Password 41
- 1.4 Power Management 41
- 1.5 External Components 42
- Table 1-4 43
- Table 1-5 44
- Rear and Left-Side Components 44
- Wireless Antennae Locations 46
- Table 1-6 47
- Wireless Antennae 47
- Keyboard Components 48
- Table 1-7 49
- Table 1-8 50
- Top Components 50
- (Continued) 52
- Table 1-9 54
- Bottom Components 54
- 1.6 Design Overview 57
- Troubleshooting 58
- Using Computer Setup 59
- Selecting from the File Menu 60
- Table 2-2 61
- Security Menu 61
- Selecting from the Tools Menu 62
- Configuration Information 65
- Test Information 65
- Table 2-4 67
- (if applicable) 75
- System Restore 78
- DVD-ROM Drive 81
- Illustrated Parts Catalog 88
- 3.2 Notebook Major Components 89
- Major Components 89
- Table 3-1 90
- Notebook Major Components 95
- 3.3 Miscellaneous Plastics 97
- Kit Components 97
- Table 3-2 98
- Spare Part Number 353393-001 98
- Table 3-3 99
- Spare Part Information 99
- 3.5 Miscellaneous 100
- (Continued) 101
- Removal and Replacement 102
- Preliminaries 102
- 4.2 Service Considerations 103
- 4.3 Preventing Damage to 104
- Removable Drives 104
- Precautions 105
- 4.6 Notebook Precautions 106
- 4.7 Grounding Equipment and 107
- Procedures 109
- 5.1 Serial Number 110
- Disassembly Sequence Chart 111
- Disassembly 112
- Removing the Battery Pack 113
- Removing the Battery Bezel 114
- Removing the Hard Drive 116
- 5.4 Notebook Feet 118
- Spare Part Number Information 119
- Communications Board 121
- 5.6 MultiBay Device 122
- Removing a MultiBay Device 123
- 5.7 Bluetooth Wireless 124
- Removing the Bluetooth Board 125
- 5.8 Keyboard 126
- 5. Open the notebook 127
- Releasing the Keyboard 129
- 5.9 Switch Cover 131
- 7. Open the notebook 132
- 9. Remove the switch cover 3 132
- 5.10 Modem Board 133
- 7. Remove the modem board 134
- 5.11 Memory Module 135
- Removing the Memory Shield 136
- Removing a Memory Module 137
- 5.12 Keyboard Plate 138
- 5.13 Fan Assembly 139
- Removing the Fan Assembly 141
- 5.14 Heat Sink 142
- Removing the Heat Sink 143
- 5.15 Processor 145
- Removing the Processor 146
- 5.16 Display Assembly 147
- Removing the Display Screws 149
- Removing the Display Assembly 150
- 5.17 Top Cover 151
- Removing the Top Cover Screws 152
- Removing the Top Cover 154
- 5.18 RTC Battery 155
- Removing the RTC Battery 156
- 5.19 Speakers 157
- Removing the Speaker Assembly 159
- 5.20 LED Board 160
- Removing the LED Board 161
- 5.21 Bottom Board 162
- Removing the Bottom Board 163
- 5.22 System Board 164
- Removing the System Board 166
- Specifications 167
- Table 6-2 169
- 14.1-inch XGA TFT Display 169
- Table 6-3 170
- 15.0-inch XGA TFT Display 170
- Table 6-4 171
- Table 6-5 172
- Hard Drives 172
- Table 6-6 173
- External AC Adapter 173
- Table 6-7 173
- Table 6-8 174
- Table 6-9 174
- Table 6-10 175
- Table 6-11 177
- 24X Max DVD/CD-RW Combo Drive 177
- Table 6-12 179
- 8X/24X DVD-ROM Drive 179
- Table 6-13 181
- 24X CD-ROM Drive 181
- Table 6-14 182
- System DMA 182
- Table 6-15 183
- System Interrupts 183
- Table 6-16 184
- System I/O Addresses 184
- Connector Pin Assignments 187
- Table A-2 188
- RJ-11 Modem 188
- Table A-3 188
- Universal Serial Bus 188
- Table A-4 189
- Table A-5 189
- External Monitor 189
- Table A-6 190
- Headphone Jack 190
- Table A-7 190
- Microphone 190
- Parallel 191
- Table A-8 191
- Table A-9 192
- Table A-10 192
- Power Cord Set Requirements 193
- Screw Listing 194
- Table C-1 195
- Torx T5M3.0×4.0 Screw 195
- Table C-2 196
- Phillips PM3.0×3.5 Screw 196
- Table C-3 197
- Hex M2.0×10.0 Alignment Pin 197
- Table C-4 198
- Phillips PM2.5×3.0 Screw 198
- Table C-5 199
- Torx T8M2.5×5.0 Screw 199
- Table C-6 202
- Phillips PM2.0x4.0 Screws 202
- Table C-7 205
- Phillips PM2.0×3.0 Screw 205
- Table C-8 206
- Phillips PM1.5×3.0 Screw 206
- Table C-9 207
- Torx T8M2.5×9.0 Screw 207
- Table C-10 208
- Table C-11 211
- Phillips PM2.5×6.0 Screw 211
- Table C-12 212
- Phillips M2.5×3.0 Screw 212
- Table C-13 213
- Phillips PM1.5x4.0 Screw 213
- Table C-14 215
- Phillips PM2.5x11.0 Screw 215
- Table C-15 216
- Hex M2.5×9.0 Standoffs 216
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