HP CQ50-110US Informações Técnicas

HP G50 Notebook PC andCompaq Presario CQ50 Notebook PCMaintenance and Service Guide

Category Description HP G50 Notebook PC Compaq PresarioCQ50 Notebook PC Intel Celeron® 585 2.16-GHz processor (1-MB L2cache)√ √ Intel Celeron 575 2.

Diagnostics menuSelect To do thisHard Disk Self Test Run a comprehensive self-test on the hard drive.NOTE: On models with two hard drives, this menu o

6 SpecificationsComputer specifications Metric U.S.DimensionsLength25.60 cm 10.08 inWidth 35.70 mm 14.06 inHeight (front to rear) 3.71 to 4.44 cm 1.4

Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits

Hard drive specifications 250-GB* 200-GB* 160-GB* 120-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 101 g 101 g 1

DVD±RW and CD-RW SuperMulti Double-Layer ComboDrive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODEC

Blu-ray BD-ROM with SuperMulti DVD±RW and CD-RWDouble-Layer Combo Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, C

System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory

System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ2 CascadedIRQ4

System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int

I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused

Category Description HP G50 Notebook PC Compaq PresarioCQ50 Notebook PCHard drives Supports 9.5-mm, 2.5-inch hard drives √ √ Customer accessible √ √

System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C

7 Screw listingThis section provides specification and reference information for the screws used in the computer. Thescrews listed in this section are

Phillips PM2.5×10.0 screwColor Quantity Length Thread Head diameterBlack 9 10.0 mm 2.5 mm 5.0 mmWhere used:(1) One screw that secures the optical driv

Where used: 4 screws that secure the display assembly to the computerWhere used: 2 screws that secure the system board to the base enclosurePhillips P

Phillips PM2.5×10.0 captive screwColor Quantity Length Thread Head diameterBlack 4 10.0 mm 2.5 mm 5.0 mmWhere used: 4 captive screws that secure the t

Phillips PM2.0×3.0 screwColor Quantity Length Thread Head diameterBlack 23 3.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the optical drive brac

Where used: 2 screws that secure the power button board to the keyboard coverWhere used: 6 screws that secure the display panel brackets to the displa

Where used:(1) Two screws that secure the TouchPad on/off button board to the top cover(2) Four screws that secure the TouchPad button board bracket t

Phillips PM2.5×6.0 captive screwColor Quantity Length Thread Head diameterBlack 5 6.0 mm 2.5 mm 5.0 mmWhere used:(1) Two captive screws that secure th

Phillips PM2.5×5.0 screwColor Quantity Length Thread Head diameterBlack 10 5.0 mm 2.5 mm 5.0 mmWhere used:(1) Three screws that secure the hard drive

Category Description HP G50 Notebook PC Compaq PresarioCQ50 Notebook PC Support for the following WLAN formats:●Atheros AR9280 802.11a/b/g/n●Atheros

Where used: 2 screws that secure the display panel to the display enclosure112 Chapter 7 Screw listing

Phillips PM3.0×3.0 screwColor Quantity Length Thread Head diameterSilver 4 3.0 mm 3.0 mm 5.0 mmWhere used: 4 screws that secure the hard drive bracket

Phillips PM2.5×8.0 screwColor Quantity Length Thread Head diameterBlack 2 8.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the display bezel to th

Phillips PM2.5×7.0 screwColor Quantity Length Thread Head diameterBlack 4 7.0 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the display hinges to t

Phillips PM2.0×6.0 screwColor Quantity Length Thread Head diameterBlack 11 6.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the top cover to the b

Where used:(1) Two screws that secure the audio board to the base enclosure(2) Two screws that secure the Bluetooth module to the base enclosureWhere

Phillips PM2.0×11.0 captive screwColor Quantity Length Thread Head diameterSilver 4 11.0 mm 2.0 mm 5.0 mmWhere used: 4 captives screws that secure the

8 Backup and recoveryRecovering system informationRecovery after a system failure is as complete as your most current backup. HP recommends that youcr

Note the following guidelines before creating recovery discs:●You will need high quality CD-R, DVD-R, double-layer DVD-R, DVD+R, double-layer DVD+R, o

To copy the screen and paste it into a word-processing document, follow these steps:a. Display the screen.b. Copy the screen:To copy only the active w

Category Description HP G50 Notebook PC Compaq PresarioCQ50 Notebook PC FreeDOS √ √Serviceability End-user replaceable parts: AC adapter √ √ Battery

4. Click the System Restore button, and then click Next.The System Restore window opens.5. Follow the on-screen instructions.122 Chapter 8 Backup an

Performing a recoveryNOTE: You can recover only files that you have previously backed up. HP recommends that you useRecovery Manager to create an enti

9 Connector pin assignmentsAudio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right channel3 GroundAudio-in (microphone)Pin Signal1

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground

RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6 Unused126 Chapter 9 Connector pin assignments

RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive -7 Unused8UnusedRJ-45 (network) 127

Universal Serial BusPin Signal1 +5 VDC2 Data -3 Data +4 Ground128 Chapter 9 Connector pin assignments

10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la

2 External component identificationTop componentsDisplay componentsItem Component Description(1) Wireless antennae (2, select models only) Send and re

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from

19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD panel to the display rear panel.21. Release the

IndexSymbols/Numerics1394 Power Saving 91AAC adapter light 12AC adapter, spare partnumber 25, 26administrator password 90antennadisconnecting 51locat

removal 60spare part number 22, 28, 61display panelillustrated 22product description 2removal 61spare part number 22, 27, 62display panel bracketsil

microphoneillustrated 22locations 7product description 3removal 63spare part number 22, 29, 63microphone jacklocation 10pin assignments 124model name

RJ-11 jacklocation 11pin assignments 126RJ-45 jacklocation 12pin assignments 127RTC batteryremoval 46spare part number 19, 29, 46Rubber Kit, spare pa

Item Component Description(3) Integrated webcam (select models only) Records audio and video and captures still photographs.(4) Internal microphone Re

KeysItem Component Function(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used syst

TouchPadItem Component Function(1) TouchPad light●White: TouchPad is enabled.●Amber: TouchPad is disabled.(2) TouchPad* Moves the pointer and selects

Front componentsItem Component Function(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off

Right-side componentsItem Component Function(1) Optical drive Reads optical discs and, on select models, also writes tooptical discs.(2) Optical drive

© Copyright 2008 Hewlett-PackardDevelopment Company, L.P.Athlon, Sempron, and Turion are trademarksof Advanced Micro Devices, Inc. Intel,Celeron, Core

Left-side componentsItem Component Function(1) Power connector Connects an AC adapter.(2) AC adapter light●On: The computer is connected to external p

Bottom componentsItem Component Function(1) Battery bay Holds the battery.(2) Battery release latch Releases the battery from the battery bay.(3) WLAN

3 Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloc

Computer major componentsComputer major components 15

Item Description Spare part number(1) 15.4-inch, WXGA+BrightView display assemblies (include 2 WLAN antenna transceivers and cables, microphonesand ca

Item Description Spare part number(5) Top cover (includes TouchPad board) 486628-001(6) TouchPad on/off button board (includes cables) 486630-001(7) T

Item Description Spare part number ●Intel Core2 Duo P7350 2.00-GHz processor (3-MB L2 cache)501520-001 ●Intel Core2 Duo T5900 2.20-GHz processor (2-MB

Item Description Spare part number 160-GB, 5400-rpm 485035-002 120-GB, 5400-rpm 485034-002 Hard Drive Hardware Kit (includes hard drive bracket, co

Item Description Spare part numberMauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,Mozambique, Namibia, Nauru, Nepal,

Item Description Spare part numberBurkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,Chile, Colombia, Comoros, the Congo,

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Display assembly componentsItem Description Spare part number(1) Display bezels: For use only with HP G50 computer models equipped with a webcam modul

Item Description Spare part number(10) Display enclosures (include logo) For use only with HP G50 computer models 487605-001 For use only with Compaq

Mass storage devicesItem Description Spare part number(1) Hard drives (include connector and bracket ) 250-GB, 5400-rpm 485036-001 200-GB, 5400-rpm 4

Miscellaneous partsDescription Spare part number65-W PFC AC adapter 463958-001Power cords:For use in Argentina490371-D01For use in Australia 490371-01

Sequential part number listingSpare partnumberDescription459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam

Spare partnumberDescription480856-005 AMD Athlon X2 Dual-Core QL-60 1.90-GHz processor (35W, 512-KB L2 cache, includes replacementthermal material)480

Spare partnumberDescription485031-001 512-MB memory module (PC2-6400, 667-MHz, DDR2)485031-002 512-MB memory module (PC2-6400, 667-MHz, DDR2)485032-00

Spare partnumberDescription486560-001 Microphone (includes receiver and cable)486561-001 Display panel cable486562-001 Wireless Antenna Kit (includes

Spare partnumberDescription486654-111 Keyboard for use in Switzerland486654-121 Keyboard for use in Canada486654-131 Keyboard for use in Portugal48665

Spare partnumberDescription490371-031 Power cord for use in the United Kingdom490371-061 Power cord for use in Italy490371-081 Power cord for use in N

iv Safety warning notice

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear thepassword:NOTE: These steps also cl

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 76 screws, in 10 different sizes, that m

Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 486623-001. There are 6 rubb

BatteryDescription Spare part number12-cell, 2.20-Ah, 95-Wh Li-ion battery 484172-0016-cell, 2.55-Ah, 55-Wh Li-ion battery 484171-0016-cell, 2.20-Ah,

Optical driveNOTE: All optical drive spare part kits include an optical drive bezel and optical drive bracket.Description Spare part numberFor models

Table of contents1 Product description2 External component identificationTop components ...

5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear towardyou.6. Remove the two Phillips PM2.0×3.0 sc

Hard driveNOTE: All hard drive spare part kits include a hard drive bracket and hard drive connector. The harddrive bracket and hard drive connector,

2. Lift the right side of the hard drive cover (2), swing it up and to the left, and remove the cover. Thehard drive cover is included in the Plastics

7. Lift the bracket (2) straight up to remove it from the hard drive.Reverse this procedure to reassemble and install the hard drive.Component replace

RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes allpasswords and CMOS settings to be cleared.Descrip

Memory moduleDescription Spare part numberFor models equipped with AMD processors: PC2-6400, 667-MHz, DDR22048-MB485033-0011024-MB 485032-001512-MB 4

2. Lift the right side of the cover (2), swing it up and to the left, and remove the cover (3). The memorymodule compartment cover is included in the

WLAN moduleDescription Spare part numberAtheros AR9280 802.11a/b/g/n WLAN modules:For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. V

Description Spare part numberSuriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,Trinidad and Tobago, Tunisia, Turkey,

2. Lift the right side of the cover (2), swing it up and to the left, and then remove the cover (3). TheWLAN module compartment cover is included in t

Workstation guidelines ... 35Equipment guidelines ...

KeyboardFor use in: Spare part number For use in: Spare part numberBelgium 486654-A41 Portugal 486654-131Canada 486654-121 Russia 486654-251The Czech

3. Turn the computer display-side up, with the front toward you.4. Open the computer as far as possible.5. Disengage the tabs (1) on the outside edges

Keyboard coverDescription Spare part numberKeyboard cover (includes an LED board and LED board cable) 486626-001Before removing the keyboard cover, fo

5. Release the ZIF connector (1) to which the power button board cable is attached, and disconnectthe power button board cable (2) from the system boa

Power button boardDescription Spare part numberPower button board (includes cable) 486627-001Before removing the power button board, perform these ste

Display assemblyDescription Spare part number15.4-inch, WXGA+BrightView display assembly for use only with HP G50 computer models (includes 2 WLAN ant

3. Disconnect the webcam module cable (4) from the system board.CAUTION: The display assembly will be unsupported when the following screws are remove

6. If it is necessary to replace the display bezel or the display assembly internal components, removethe following:(1) Two rubber screw covers on the

9. If it is necessary to replace the webcam module, release the webcam module (1) as far from thedisplay enclosure as the webcam module cable allows.1

13. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter.14. Remove the display inverter from the display encl

Computer specifications ... 9315.4-i

18. Remove the display panel (2) from the display enclosure. The display panel is available using sparepart number 485027-001.19. If it is necessary t

24. Remove the wireless antenna transceivers and cables (4) from the display enclosure. The wirelessantenna transceivers and cables are available usin

Top coverDescription Spare part numberTop cover (includes TouchPad and TouchPad cable) 486628-001Before removing the top cover, follow these steps:1.

5. Release the ZIF connector to which the TouchPad cable is attached, and disconnect the TouchPadcable (1) from the system board.6. Remove the four Ph

TouchPad on/off button boardDescription Spare part numberTouchPad on/off button board (includes cables) 486630-001Before removing the TouchPad on/off

3. Release the ZIF connector on the TouchPad board to which the TouchPad on/off board cable isattached, and disconnect the TouchPad on/off board cable

TouchPad button boardDescription Spare part numberTouchPad button board 486629-001Before removing the TouchPad button board, follow these steps:1. Shu

3. Turn the TouchPad button board bracket upside down with the front toward you.4. Remove the two Phillips PM2.0×3.0 screws (1) that secure the TouchP

Audio boardDescription Spare part numberAudio board (includes cable) 486634-001Before removing the audio board, follow these steps:1. Shut down the co

Reverse this procedure to install the audio board.Bluetooth moduleDescription Spare part numberBluetooth module (does not include Bluetooth module cab

Universal Serial Bus ... 12810

3. Remove the Bluetooth module (3).Reverse this procedure to install the Bluetooth module.SpeakersDescription Spare part numberSpeakers 486632-001Befo

2. Disconnect the speaker cable (2) from the system board.3. Remove the Phillips PM2.0×3.0 screw (1) that secures the left speaker to the base enclosu

Before removing the USB board, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

Description Spare part numberEquipped with AMD processors: For use only with HP G50 and Compaq CQ50 computer models equipped with a Digital MediaSlot

When replacing the system board, be sure that the following components are removed from the defectivesystem board and installed on the replacement sys

3. Remove the two Phillips PM2.5×10.0 screws that secure the system board to the base enclosure.4. Use the optical drive connector (1) to lift the rig

4. Remove the battery (see Battery on page 40).5. Remove the following components:a. Hard drive (see Hard drive on page 43)b. Optical drive (see Optic

Fan/heat sink assemblyDescription Spare part numberFan/heat sink assembly (includes replacement thermal material) 486636-001Before removing the fan/he

Remove the fan/heat sink assembly:1. Disconnect the fan cable from the system board.2. Turn the system board upside down, with the RJ-11 and RJ-45 jac

Reverse this procedure to install the fan/heat sink assembly.Component replacement procedures 81

1 Product descriptionCategory Description HP G50 Notebook PC Compaq PresarioCQ50 Notebook PCProduct Name HP G50 Notebook PC √ Compaq Presario CQ50

ProcessorNOTE: All processor spare part kits include replacement thermal material.Description Spare part numberAMD Turion Ultra Dual-Core ZM-82 2.20-G

e. Display assembly (see Display assembly on page 57)f. Top cover (see Top cover on page 64)g. Speakers (see Speakers on page 72)h. System board (see

4. Remove the battery (see Battery on page 40).5. Remove the following components:a. Optical drive (see Optical drive on page 41)b. Hard drive (see Ha

5 Setup UtilityWARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshootingand repair procedures are detailed to

3. Use the arrow keys to select a language, and then press enter.4. When a confirmation prompt with your language selected is displayed, press enter.5

Restoring default settings in the Setup UtilityThe following procedure explains how to restore the Setup Utility default settings. If the Setup Utilit

Exiting the Setup UtilityYou can exit the Setup Utility with or without saving changes.●To exit the Setup Utility and save your changes from the curre

Main menuSelect To do thisSystem information●View and change the system time and date.●View identification information about the computer.●View specif

Security menuSelect To do thisAdministrator password Enter, change, or delete an administrator password.Power-On Password Enter, change, or delete a p

System Configuration menuSelect To do thisLanguage Support Change the Setup Utility language.Button Sound (select models only) Enable/disable the capa