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3-12 Troubleshooting and Diagnostics HP OmniBook 2100/3000/3100

Diagnostic Tools

This section describes the following diagnostic tools you can use for troubleshooting and repairing the

OmniBook:

• OmniBook hardware diagnostic program (page 3-12).

• Power-on self-test (page 3-17).

• Sycard PCCtest 450 PC Card (page 3-17).

• Desktop Management Interface (page 3-21).

• BIOS Setup utility (page 3-23).

OmniBook Diagnostic Program

The OmniBook hardware diagnostic program provides two levels of testing:

• User-level testing using the basic hardware test.

• Advanced testing using the individual hardware tests.

Figure 3-2. OmniBook Diagnostic Screens — Basic and Advanced

The tests are designed to run after the system reboots. This ensures that the computer will be in a

predictable state, so the diagnostic program can properly test the hardware components. The tests are

non-destructive and are intended to preserve the state of the computer. The OmniBook reboots when

you exit the program so drivers can be loaded.

Creating a Diagnostic Disk

After inserting a formatted floppy disk in the floppy drive, do one of the following to create a

diagnostic floppy disk:

• On an OmniBook with a factory software installation, run

diaginst from the \Dmi\Hpdiags

directory on the hard disk.

–or–

For an OmniBook 2100/3100 with TopTools installed, use the DiagTools page to create the disk.

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HP OMNIBOOK 2100 Manual do Utilizador Página 69