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c. If the page jams in the product, clear the jam.
d. If the print quality is unacceptable, complete the following steps:
●
Verify that the print settings are correct for the paper that you are using.
●
Solve print-quality problems.
9. Print a small document from a different program that has worked in the past. If this solution works,
then the problem is with the program you are using. If this solution does not work (the document
does not print), complete these steps:
a. Try printing the job from another computer that has the product software installed.
b. Check the cable connection. Direct the product to the correct port, or reinstall the software,
selecting the connection type that you are using.
114 Chapter 10 Solve problems ENWW
- LASERJET PRO CP1520 1
- User Guide 3
- Table of contents 7
- 1 Product basics 15
- Product comparison 16
- Environmental features 17
- Accessibility features 17
- Product views 18
- Back view 19
- Interface connections 19
- Product N 20
- Control panel layout 21
- 2 Control panel menus 23
- Reports menu 24
- Quick Forms menu 25
- System Setup menu 26
- ENWW System Setup menu 13 27
- Service menu 29
- Network Setup menu 30
- 3 Software for Windows 31
- Change print job settings 33
- Remove software for Windows 35
- Online Web registration 36
- 4 Use the product with Mac 37
- Software for Mac 38
- Embedded Jetdirect Page 39
- Software for Mac computers 41
- Print with Mac 43
- Print a cover page with Mac 44
- Use watermarks with Mac 44
- 5 Connect the product 47
- Connect with USB 48
- Connect to a network 49
- Install the software 50
- Advanced wireless setup 53
- Configure IP network settings 54
- 6 Paper and print media 57
- Understand paper use 58
- Supported paper sizes 60
- Supported paper types 61
- Load paper trays 62
- Configure trays 65
- 7 Print tasks 67
- Cancel a print job 68
- Create printing shortcuts 71
- Create a booklet with Windows 90
- Adjust color 94
- Manual color options 95
- Match colors 97
- 84 Chapter 8 Color ENWW 98
- 9 Manage and maintain 99
- Print information pages 100
- 4. Press X to exit the menus 101
- Use HP ToolboxFX 102
- HP ToolboxFX sections 103
- Paper Types 106
- Other Links 107
- Print Settings 107
- Network Settings 107
- Shop for Supplies 107
- Status tab 109
- System tab 109
- Print tab 110
- Networking tab 110
- Use HP Web Jetadmin software 111
- Product security features 111
- Economy settings 112
- Manage print cartridges 113
- Recycle supplies 114
- Print cartridge layout 114
- Replacement instructions 115
- Install memory DIMMs 119
- Enable memory 121
- Check DIMM installation 122
- Memory allocation 122
- Clean the product 124
- Product updates 124
- 10 Solve problems 125
- Self help 126
- Solve problems checklist 127
- Restore factory-settings 130
- Control panel message types 131
- Control panel messages 131
- Prevent paper jams 139
- Clear jams 140
- Jam in Tray 1 141
- Jam in Tray 2 143
- Jam in the fuser area 144
- Jam in the output bin 145
- Solve image quality problems 146
- Change the color options 147
- Print a cleaning page 149
- Check the print cartridges 149
- Section Print-cartridge 151
- 1 Yellow 151
- 4 Magenta 151
- Repeating defects 152
- The product does not print 154
- The product prints slowly 154
- Solve connectivity problems 155
- Product software problems 161
- Solve common Mac problems 162
- A Supplies and accessories 165
- Part numbers 166
- B Service and support 167
- End User License Agreement 171
- Customer support 174
- Repack the product 175
- C Product specifications 177
- Physical specifications 178
- Environmental specifications 178
- D Regulatory information 179
- FCC regulations 180
- United States and Puerto Rico 182
- Non-U.S. returns 182
- For more information 184
- Declaration of conformity 185
- Safety statements 189
- EMC statement (Korea) 190
- Laser statement for Finland 190
- GS statement (Germany) 191
- Substances Table (China) 191
- Australia statement 192
- Brazil ANATEL statement 192
- Canadian statements 192
- Notice for use in France 193
- Notice for use in Russia 193
- Korean statement 193
- Taiwan statement 193
- *CE873-90901* 202
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