
Troubleshooting A-1
Appendix A: Troubleshooting
Diagnosing Hub Indicators
The HP 100Base-T Hub can be easily monitored through its
comprehensive panel indicators. These indicators assist the
network manager in identifying problems the hub may encounter.
This section describes common problems you may encounter
and possible solutions.
Symptom: /LQN indicator does not light up (green) after making a connection.
Cause: Network interface (e.g., a LAN adapter on the attached device),
network cable, or hub port is defective.
Solution: Check the power cord of both the hub and the attached device
and power source connections. If connections are secure then
try a different outlet, or try a different power cord to see if the
power cord is the problem. Be sure the network cable is plugged
into both the hub and corresponding device. Verify that the
proper cable type is used and its length does not exceed
specified limits (Chapter 2). Check the LAN adapter on the
attached device and cable connections for possible defects.
Replace the defective LAN adapter or cable if necessary. If the
problem persists, contact your HP-authorized reseller.
Symptom: 3RZHU indicator does not light up (green) after power on.
Cause: Defective power outlet, power cord, or internal power supply.
Solution: Check the power outlet by plugging in another device that is
functioning properly. Check the power cord with another
device. If these measures fail to resolve the problem, have the
unit’s power supply replaced by your authorized reseller.
Use the diagnostic procedures described in Chapter 2 and
Chapter 5 to verify that all other system components are
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