Hewlett-Packard SureStore E Hub Models S10 and L10Service andUser Manual
823 HP SureStore E Hub, Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9324 HP SureStore E Hub,
98 Replacement Parts * Hewlett-Packard has tested the AMP single-mode #504655-1 SC Connector and Fujikura Fibre Channel connector
Replacement Parts 99Reference Table 7 Power Cord Part NumbersDescription Service Part NumberArgentina 8120-6869Australia 8120-1369Chile 8120-
100 Operating RequirementsOperating RequirementsSoftware and Operating System RequirementsThe hub does not require drivers or specific versions
Operating Requirements 101Reference• For the long-wave port, Hewlett-Packard recommends 9-micron single-mode fiber cable.• For ports 1 through 9
102 Operating Requirements Table 9 Cable Plant Specifications: 50-Micron Multimode (500m, 100MB/sec) Non-OFC OperationSpecification Uni
Operating Requirements 103ReferenceSupported HardwareModel S10 Short-Wave Hub• Multimode 62.5-micron (175-meter) or 50-micron (500-meter) fiber
104 Operating RequirementsSupported DistancesTable11 summarizes the supported distances between a host and devices connected to short-wave port
Operating Requirements 105ReferenceModel L10 Long-Wave HubNote Stated distances assume 9-micron single-mode cable for the long-wave port and 50-
106 Operating RequirementsIf both ends of the Fibre Channel cable are between the limits listed in step 5, the two long-wave hub’s are verified
Environmental Specifications 107ReferenceEnvironmental Specifications Table 12 Environmental Specifications for Model S10 Short-Wave and Model
9TABLESTables1 Worksheet for Hub Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .422 LED Indicat
108 Physical Characteristics of Standalone HubPhysical Characteristics of Standalone Hub Table 13 Physical Characteristics of Model S10 Shor
Reference Documents 109ReferenceReference DocumentsInstallation Documents• Hewlett-Packard SureStoreE Hub Models S10 and L10 Service and User Ma
110 Regulatory StatementsRegulatory StatementsA. FCC Statement (For U.S.A. Only)The Federal Communications Commission (in 47 CFR 15.105) has s
Regulatory Statements 111Referenced’installation, et l’exploitation de cet appareil de classe A, doivent faire l’objet d’une déclaration (en deu
112 Regulatory StatementsE. VCCI Statement (Japan)
Laser Safety 113ReferenceLaser SafetyA. Certification and Classification InformationThis product contains a laser internal to the Optical Link M
114 Laser SafetyB. Product InformationEach communications port consists of a transmitter and receiver optical subassembly. The transmitter suba
Laser Safety 115ReferenceLähetinmoduulin turvallisen toiminnan varmistamiseksi on noudatettava tarkoin sen asentamisesta ja toiseen vastaanottav
116 Laser SafetyDeclaration of Conformity
Glossary117GLOSSARYArbitrated LoopSee Fibre Channel - Arbitrated Loop.Child HubThe HP SureStore E short-wave and long-wave hubs support a cascaded top
10
118 GlossaryFibre ChannelLogically, Fibre Channel is a bidirectional, full-duplex, point-to-point, serial data channel structured for high perf
Glossary 119GlossaryN_PortA “Node” port. A Fiber Channel-defined hardware entity that performs data communication over the FC-AL link. It is ide
120 Glossary
Index121INDEXNumerics0200self-test value 6410Base-T LEDnormal state 7110Base-T portlong-wave hub 15short-wave hub 14AaddressSee also IP addressesMAC 2
122 Indextrap IP address deletion 59chassis, openingwarning 64, 86child hubSee also hubconfiguring 60definition 60, 117configurationloop cablin
Index 123Indexfiber cablesbend radius 87recommended for long-wave hub 103recommended for short-wave hub 103treatment of 38, 87troubleshooting 76
124 Indexverifying operation 25Hub Information menudisplaying 65humidity 107Iinstallation 21–40connecting devices 38overview 22preparing device
Index 125IndexmenusBoot 50Hub Information 65Management Options 60Manufacturing Settings 54Network Setup 58Proxy Master 54, 61, 62Set sysDescr St
126 Indexreceive port, treatment of 87reference documents 109removing the fan module 89replacement parts 97replacing the fan module 88warning 8
Index 127IndexTtemperature 107terminalsetting up a connection to 46terminal emulatorsoftware required 45topologieslong-wave hub 19short-wave hub
Product Description111 PRODUCT DESCRIPTIONOverviewFeaturesFront Panel, Model S10 Short-Wave HubFront Panel, Model L10 Long-Wave HubRear Panel, Short-W
128 Index
Reader Comment SheetHewlett-Packard SureStore E Hub Models S10 and L10 Service and User ManualWe welcome your evaluation of this manual. Your comments
NO POSTAGE NECESSARYIF MAILEDIN THE UNITED STATESb9574799875bFold HereTape Please Do Not Staple TapeAttention: Information Engineering (MS5668)Hewlett
Copyright © 1999Hewlett-Packard CompanyPrinted in U.S.A.Manufacturing Part NumberManual Part NumberA3724-90006E0899*A3724-96009*A3724-96009
12 OverviewOverviewThe Hewlett-Packard SureStore E hub, short-wave model S10 and long-wave model L10, is a full-duplex, 1063-megabit-per-second
Features 13Product DescriptionFeaturesHP SureStore E hubs provide the following features:• Short-wave hub (model S10): 10 non-Open Fibre Control
14 Front Panel, Model S10 Short-Wave HubFront Panel, Model S10 Short-Wave HubThe front panel contains LEDs for monitoring power, fault, and por
Front Panel, Model L10 Long-Wave Hub 15Product DescriptionFront Panel, Model L10 Long-Wave HubThe front panel contains LEDs for monitoring power
16 Rear Panel, Short-Wave and Long-Wave HubsRear Panel, Short-Wave and Long-Wave HubsThree fans, located in a customer-replaceable module at th
Supported Topologies 17Product DescriptionSupported TopologiesDevices such as FC-AL disk arrays and HP system servers that support FC-AL can be
18 Supported TopologiesCascaded Short-Wave Hub TopologyThe example in Figure5 shows two model S10 hubs connected in a cascade topology. Cascade
Supported Topologies 19Product DescriptionCascaded Long-Wave Hub TopologyCascaded FC-AL, non-OFC, model L10 long-wave hubs use the long-wave por
20 Supported TopologiesCascaded hubs must have the same firmware versions to operate properly. If you are using Fibre Channel Manager to manage
Installation212 INSTALLATIONOverviewProcedure 1: Prepare to Install the HubProcedure 2: Unpack the HubProcedure 3: Verify Hub OperationProcedure 4: Mo
22 OverviewOverviewThe procedures for installing an HP SureStore E model S10 or model L10 hub are the following:1. Prepare to install the hub.2
Procedure 1: Prepare to Install the Hub 23InstallationProcedure 1: Prepare to Install the HubBefore installing the hub:• Complete site-required
24 Procedure 2: Unpack the HubProcedure 2: Unpack the Hub1. Unpack and inspect the hub for damage that may have occurred during shipment.2. Sav
Procedure 3: Verify Hub Operation 25InstallationProcedure 3: Verify Hub OperationBy performing this procedure, you test the hub and verify that
26 Procedure 3: Verify Hub Operation4. Verify that the 10Base-T port is operating properly. Insert an ethernet cable that is connected to the L
Procedure 4: Mount the Hub into a Rack (Optional) 27InstallationProcedure 4: Mount the Hub into a Rack (Optional)The hub mounts into any standar
Hewlett-Packard SureStore E HubModels S10 and L10Service and User ManualEdition E0899Order No. A3724-90006Printed in U.S.A.
28 Procedure 4: Mount the Hub into a Rack (Optional)5. Insert one end of the left rail in the adjoining slot. Line up the hole in the rail line
Procedure 4: Mount the Hub into a Rack (Optional) 29Installation7. Repeat step4 through step6 to install the right rail.8. Position the hub in t
30 Procedure 4: Mount the Hub into a Rack (Optional)11. Secure the brackets to the posts with 10–32 x .625 machine screws (Figure11).Figure 11
Procedure 4: Mount the Hub into a Rack (Optional) 31InstallationFigure 12 Hub Correctly Installed in a Rack 12. Plug the PDU cable into the cabi
32 Procedure 5: Plan the FC-AL ConnectionsProcedure 5: Plan the FC-AL ConnectionsThe hub does not require drivers or specific versions of opera
Procedure 5: Plan the FC-AL Connections 33InstallationIn a cascaded configuration of model S10 short-wave hubs, connect any port on the first hu
34 Procedure 5: Plan the FC-AL ConnectionsIn a cascaded configuration of FC-AL long-wave hubs, connect the long-wave port on the first hub to t
Procedure 5: Plan the FC-AL Connections 35InstallationIncorrect Cabling ExamplesDO NOT cable together two ports on the same hub. Ports between t
36 Procedure 5: Plan the FC-AL ConnectionsDO NOT attach more than one cable between any two hubs.Figure 17 Incorrect Cabling Example: More Than
Procedure 5: Plan the FC-AL Connections 37InstallationNonsupported Cabling ExampleConnecting a hub to more than one other hub is NOT a supported
2Notice© Hewlett-Packard Company, 1997, 1998, 1999.All rights reserved. Hewlett-Packard Company makes no warranty of any kind with regard to this
38 Procedure 6: Connect FC-AL DevicesProcedure 6: Connect FC-AL DevicesAfter the hub and devices are prepared, connect FC-AL devices as follows
Procedure 6: Connect FC-AL Devices 39InstallationIf the hub is to be connected to an FC-AL adapter that is connected to another FC-AL device, fo
40 Procedure 7: Verify the ConnectionsProcedure 7: Verify the ConnectionsAfter connecting devices and the server to the hub, verify the connect
RS-232 Interface Functions413 RS-232 INTERFACE FUNCTIONSOverviewSetting Up an RS-232 ConnectionUpdating the Hub FirmwareEnabling Hub ManagementRunning
42 OverviewOverviewThis chapter describes how to use the RS-232 port to update firmware, enable hub management, run diagnostic tests, and view
Overview 43RS-232 Interface FunctionsAbout the RS-232 Main MenuWhen you set up an RS-232 connection and boot the hub, the hub management Main me
44 Overview2. Set Networking parametersUse this option to view or change the hub network configuration, including the IP address. For cascaded
Setting Up an RS-232 Connection 45RS-232 Interface FunctionsSetting Up an RS-232 ConnectionThe RS-232 interface requires a connection from the h
46 Setting Up an RS-232 Connection2. Run the terminal emulator application. Configure the terminal emulator to use the following settings:
Setting Up an RS-232 Connection 47RS-232 Interface Functions3. Configure the terminal to use the following settings: 4. Press <ENTER>
3CONTENTSContents1 Product Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Overview . . . .
48 Updating the Hub FirmwareUpdating the Hub Firmware The hub’s management tool, Fibre Channel Manager, requires the following versions of hub
Updating the Hub Firmware 49RS-232 Interface FunctionsCaution If a hub power failure occurs during the transfer of the new firmware to the hub,
50 Updating the Hub Firmware4. Immediately press <ENTER> to display the Boot menu: Boot menu V01.04 1. Download and update Device Agent c
Updating the Hub Firmware 51RS-232 Interface FunctionsAfter a few minutes, the transfer prompt appears; for example:Done, memory range [$0000100
52 Updating the Hub FirmwareProcedure 4: Update the Hub Device Agent Code Caution The hub controller firmware must be updated before the device
Updating the Hub Firmware 53RS-232 Interface FunctionsThe values displayed for memory range represent low-level diagnostics; the values displaye
54 Updating the Hub Firmware3. From the Main menu, enter 2 (Set Networking parameters) to display the Network Setup menu.Network Setup Menu:1.
Updating the Hub Firmware 55RS-232 Interface Functions3. For the model S10 short-wave hub, enter: HP A3724A FC-AL Shortwave HubFor the model L1
56 Updating the Hub FirmwareThe Set System OID Menu appears with the new setting.Set System OID Menu: [current = 1.3.6.1.4.1.11.2.3.7.5.10]1. R
Enabling Hub Management 57RS-232 Interface FunctionsEnabling Hub ManagementUse the hub RS-232 management menus to enable the hub to be managed b
4For HP-UX servers: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40For HP NetServers: . . . . .
58 Enabling Hub Management2. From the Main menu, enter 2 (Set Networking parameters) to display the Network Setup menu: Network Setup Menu:1. R
Enabling Hub Management 59RS-232 Interface FunctionsThe get community name must be the same name used when a device was added to Fibre Channel M
60 Enabling Hub Management4. From the Main menu, enter 3 (Management options) to display the Management Options menu: Management options Menu:1
Enabling Hub Management 61RS-232 Interface FunctionsConfiguring the Parent HubIf you plan to manage cascaded hubs with Fibre Channel Manager, co
62 Enabling Hub Management2. From the Main menu, enter 3 (Management options) to display Management Options menu:Management options Menu:1. Ret
Enabling Hub Management 63RS-232 Interface Functions9. Close the terminal connection and disconnect the serial cable from the child hub.Connecti
64 Running Diagnostic TestsRunning Diagnostic Tests When a problem occurs in the hub, the amber Fault LED comes on. A fault can occur for many
Viewing Hub Information 65RS-232 Interface FunctionsViewing Hub InformationUse the Hub Information menu to view the following hub identification
66 Viewing Hub Information
Troubleshooting674 TROUBLESHOOTINGTroubleshooting ProceduresLED IndicatorsIf the Power LED Is OffIf the Hub Fault LED Stays on After Self-TestIf a Fan
5ContentsIf the Power LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72If the Hub Fault
68 Troubleshooting ProceduresTroubleshooting ProceduresIf there is a problem accessing a device connected to the hub, the source of the problem
Troubleshooting Procedures 69Troubleshootingand the corresponding port LED is not lit, try replacing the cable with a loopback cable to determin
70 LED IndicatorsLED IndicatorsTable 2 LED IndicationsLabelLED Pattern and Color Indication Possible CausesPower steady – green Hub is powered
LED Indicators 71Troubleshooting10Base-T flashing – green Ethernet connection to hub is valid.Normal stateTable 2 LED Indications (cont’d)Label
72 If the Power LED Is OffIf the Power LED Is OffIf the Power LED is off, find the symptom that best fits the situation, then attempt the solut
If the Hub Fault LED Stays on After Self-Test 73TroubleshootingIf the Hub Fault LED Stays on After Self-TestIf the hub Fault LED stays on after
74 If a Fan Is Not OperatingIf a Fan Is Not OperatingIf one or more fans stop, find the symptom that best describes the situation, then attempt
If a Device Is Unlisted/UNCLAIMED in ioscan or Not Displayed in SCSI Adapters Window 75TroubleshootingIf a Device Is Unlisted/UNCLAIMED in iosca
76 If a Port LED Is OffIf a Port LED Is OffIf a Port LED is off where a cable is connected, find the symptom that best describes the situation,
If a Port LED Is On When It Should Be Off 77TroubleshootingIf a Port LED Is On When It Should Be OffIf a Port LED is on when no active device is
6Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110Laser Safety . . . . . . .
78 If the Management Server Cannot Ping the HubIf the Management Server Cannot Ping the HubIf you cannot ping the hub from the management serve
If Firmware Upgrade Appears to Fail 79TroubleshootingIf Firmware Upgrade Appears to FailThe hub management menus and Boot menu require a serial
80 If Firmware Upgrade Appears to FailRecovering from Failed Firmware UpgradeTo recover from firmware upgrade difficulties, you must first rein
If Firmware Upgrade Appears to Fail 81TroubleshootingReinstalling the Hub Device Agent Code 1. From the Boot menu, enter 1 to update the device
82 If Firmware Upgrade Appears to Fail3. Press <ENTER>. The screen displays status messages; for example:FLASH programming will take abou
If Firmware Upgrade Appears to Fail 83TroubleshootingAfter a few minutes, the transfer prompt appears; for example:Done, memory range [$00001000
84 If Firmware Upgrade Appears to Fail
Maintenance and Replacement855 MAINTENANCE AND REPLACEMENTIntroductionMaintenanceReplacing the Fan Module
86 IntroductionIntroductionThis chapter explains how to maintain the hub and replace the fan module. The fan module is the only replaceable par
Maintenance 87Maintenance and ReplacementMaintenanceGood system performance requires clean port optics and cable ferrules to avoid obstructing t
7FIGURESFigures1 Front Panel Display, Short-Wave Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 Front Panel
88 Replacing the Fan ModuleReplacing the Fan ModuleThe three fans in the fan module operate in parallel. If one fan fails, the other two will c
Replacing the Fan Module 89Maintenance and ReplacementFigure 21 Removing the Fan Module 4. Remove the fan module.5. To insert the new fan modu
90 Replacing the Fan ModuleFigure 22 Replacing the Fan Module6. Fasten the four screws to secure the fan module.7. Plug the power cord into the
Reference916 REFERENCEStandard ConfigurationsConfiguration OptionsReplacement PartsOperating RequirementsEnvironmental SpecificationsPhysical Characte
92 Standard ConfigurationsStandard ConfigurationsModel S10 short-wave and model L10 long-wave hubs are available in standalone and factory-rack
Standard Configurations 93ReferenceFigure 23 HP SureStore E Hub, Standalone power cordrubber feet FC-ALloopback cableModels S10 and L10Service
94 Standard ConfigurationsFigure 24 HP SureStore E Hub, Factory-Racked HP EIA rackFC-AL loopback cableinstalled FC port covershubNOTE: The mo
Configuration Options 95ReferenceConfiguration OptionsModel S10 short-wave and model L10 long-wave hubs can be ordered with the following option
96 Configuration OptionsFigure 25 Model S10 or L10 Option 001 Hub Rackmount Kit PDU cableplenum shroudrailsFC-AL Hub Rackmount Kit Installation
Replacement Parts 97ReferenceReplacement PartsExternal parts on the hub are replaceable. The following figure and tables provide order numbers f
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