HP EX475 Guia de Resolução de Problemas descarregar pdf (Página 51)

Troubleshooting

Why is the Network

connection light off?

•

Windows Vista.

•

Check the network

NetBIOS properties.

To ensure your network is set up properly for TCP/IP:

1 Click Start, and then select Control Panel.

2 Click View network status and tasks under Network

and Internet.

3 In the left pane, click Manage Network Connections.

4 If the computer is connected via Ethernet cable to the network,

right-click Local Area Connection (LAN).

5 If the computer is using a wireless connection, right-click Wireless

Network Connection.

6 Click Properties. In the dialog box that opens, check to ensure

that Internet Protocol Version 4 TCP/IP4 is listed and selected.

7 If TCP/IP is not listed, click Install, Protocol, and then Add. In

the dialog box that appears, select Internet Protocol

(TCP/IPv4).

8 If TCP/IP is listed and checked, highlight it and click Properties,

then select Obtain IP address automatically and Obtain

DNS server address automatically.

9 All computers should be set identically.

Check that each computer on the network has TCP/IP advanced

network properties set to Enable NetBIOS over TCP/IP. All computers

should be set identically.

Table 5: Common Troubleshooting tips for Network Connection Issues

Question/Issue Probable Cause Answer/Resolution

1 2 ... 46 47 48 49 50 51 52 53 54 55 56 ... 73 74

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HP EX475 Guia de Resolução de Problemas Página 51