HP EX475 Guia de Resolução de Problemas descarregar pdf (Página 66)

Chapter 5

If you have chosen to use

your own E-mail provider

to send Photo Webshare

announcements and these

E-mail announcements

have not been received by

the people on your lists.

•

Ensure that SMTP

server information is

correct.

•

Check that you

enabled E-mail

notification for the

group.

•

SMTP: contact your ISP to insure the information you entered is correct.

•

Check that the persons who have not received the E-mail are in the

correct group.

Emailed link not opening. Website Connectivity

Not On

Turn on Website Connectivity.

E-mail is not received. Wrong E-mail address

entered.

Verify that the correct E-mail address was entered.

Table 12: Common Troubleshooting tips for E-Mail

Question/Issue Probable Cause Answer/Resolution

1 2 ... 61 62 63 64 65 66 67 68 69 70 71 72 73 74

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HP EX475 Guia de Resolução de Problemas Página 66