HP Workstation Z210 CMT Especificações

HP Z210 CMT WorkstationMaintenance and Service Guide

Diagnosis at startup ... 112Diagnosis during operation ...

NOTE: Graphics cards greater than 75 watts require the use of an auxiliary power cable adapter.See Power connections on page 81 for more information.N

Choosing an expansion card slotWhenever possible, use the following tips to help you select the proper slot for an expansion card:●Insert the primary

Expansion cardPCIe I/O slots may supply less bus bandwidth than what is physically defined for the slot.Expansion card slot descriptionNOTE: The x1, x

3. Remove the expansion card retainer (if installed): grasp the top of the clamp (1), squeeze therelease handles until the bottom of the clamp release

7. Carefully lift the card from the chassis (3).8. If you are not replacing the card in this slot, install an expansion slot cover and close theexpans

6. Align the PCIe card keyway with the slot key, and then firmly seat the card in the slot as shown(3).7. Close the expansion card retention clamp by

4. Push horizontally on the battery (1) with a small screwdriver and it will pop out of its holder (2) asshown in the following figure.Figure 5-32 Re

4. Squeeze together at the HDD sled's green touch points (2), then slide the hard disk drive (3) outfrom the chassis as shown. Support the HDD fr

InstallationTo install an HDD:1. Select a drive bay in which to install the hard disk drive and remove its mounting sled.Figure 5-34 HDD installation

2. Install the HDD into the mounting sled as shown in the following figure.Figure 5-36 Installing the HDD in the mounting sled3. Push the sled contai

7 Configuring RAID devices ... 146Maximum RAID hard drive

NOTE: Blue SATA ports (numbered zero and one) support SATA Gen 3 (6 Gbit/sec).5. Replace all components that were removed in preparation for component

5. Disconnect the CPU heatsink fan cable from the system board (1) as shown in the following figure.Figure 5-39 Disconnecting the heatsink fan cable6

8. Tighten each set of diagonally opposed screws a little at a time to 6 in-lbs of torque.CAUTION: Do not overtighten the heatsink screws. Overtighten

CPUThis section describes how to remove and install a CPU.Removing a CPUTo remove a CPU:1. Disconnect power from the workstation (see Predisassembly p

Installing a CPUNOTE: HP recommends that you do not swap processors (CPUs) from one system board to another.To install a CPU:1. Disconnect power from

System boardThis section describes replacing the system board.Removing the system boardTo remove the system board:1. Disconnect power from the worksta

Installing the system boardTo install the system board:1. Carefully insert the system board into the chassis so that mounting holes align with the scr

Converting to desktop configurationThis workstation can be operated in the mini-tower or the desktop configuration. Follow these steps toconvert to de

6. Align the slots in the filler panel frame with the tabs in the front bezel. Press the optical drive fillerpanel back into the front bezel until it

7. On the back of the front bezel, squeeze the HP logo mounting tabs (1) and press the logo outward(2) as shown in the following figure.Figure 5-47 R

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9. Rotate the EMI filler panels and the optical drive 90 degrees as shown in the figure below, andthen reinstall them (see Installing an optical drive

6 Diagnostics and troubleshootingThis chapter describes the tools available for diagnosing and troubleshooting system issues, andincludes these topics

Calling technical supportAt times you might encounter an issue that requires technical support. When you call technical support:●Have the computer rea

Each HP Workstation has two unique serial number labels (1) and a Certificate of Authentication(COA) label (2) as shown in the figure below.Figure 6-1

Diagnosis guidelinesIf you encounter a problem with the computer, monitor, or software, the following sections provide a listof general suggestions th

Diagnosis during operation●Look for blinking LEDs on the front of the computer. The blinking lights are error codes that willhelp you diagnose the pro

Troubleshooting checklistBefore running diagnostic utilities, use the following checklist to find possible solutions for computer orsoftware problems.

HP troubleshooting resources and toolsThis section provides information on the HP Help and Support Center, E-support, and Helpful Hints fortroubleshoo

3. Under Select your product (center window), select Workstations (under personalcomputing).4. Under Select your product, continue with selections as

●Check all cables for loose or incorrect connections.●Wake the workstation by pressing any key on the keyboard or the power button. If the systemremai

1 Product overviewThis chapter presents an overview of the hardware components of the workstation. It includes thesetopics:TopicsProduct features on p

Solving minor problemsTable 6-1 Minor problemsProblem Cause Possible SolutionWorkstation appears frozenand does not shut down whenthe power button is

Table 6-1 Minor problems (continued)Problem Cause Possible SolutionWorkstation powered offautomatically and the PowerLED flashes red 2 times (onceeve

Solving diskette problemsTable 6-2 Diskette problemsProblem Cause SolutionDiskette drive light stays on. Diskette is damaged. 1. Right-click Start, s

Table 6-2 Diskette problems (continued)Problem Cause SolutionInvalid system disk isdisplayed.A diskette that does not containthe system files needed

Table 6-3 Hard drive problems (continued)Problem Cause SolutionDrive not found (identified). Improper cable connection On computers with discreet dat

Solving display problemsTable 6-4 Display problemsProblem Cause SolutionBlank screen (no video). The cable connections are notcorrect.Verify the cabl

Table 6-4 Display problems (continued)Problem Cause SolutionDim characters The brightness and contrastcontrols are not set properly.Adjust the monito

Solving audio problemsTable 6-5 Audio problemsProblem Cause SolutionSound does not come out of thespeaker or headphones.Software volume control istur

Table 6-5 Audio problems (continued)Problem Cause SolutionSound occurs intermittently. Processor resources are beingused by other openapplications.Sh

◦Memory size and configuration◦Processor information◦Storage device information and configuration◦Graphics / audio / communications information and co

The following figure shows the typical system board block diagram.Figure 1-1 System board block diagramNOTE: The x1, x4, and x16 designators describe

Using Vision CreatorHP Vision Creator is pre-installed on your workstation and makes it easy to burn HP Vision Diagnosticsonto a CD or DVD:1. To initi

NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a stand-aloneapplication, outside of HP Vision Diagnostics.If the

Downloading HP Vision DiagnosticsIf for some reason neither Vision Creator nor HP Vision Diagnostics are available on your workstation,follow these st

User interfaceThe HP Vision Diagnostics application provides six major functions, accessible through Tabs. Thesefunctions are:●Survey — Your current s

●Input Devices — Shows user input devices such as all connected mice and keyboards.●Memory — Shows system memory information.●Miscellaneous — List any

The following Test Controls exist:●Select All, Unselect All button — This button toggles to select or unselect all the tests from thetest selection tr

●Test Complete — Shows the number of tests successfully completed out of the total number oftest to execute.●Cancel button — Push the Cancel button to

The various sections located here are:●The Vision Help section contains information on the major functions of HP Vision Diagnostics.●The Test componen

Table 6-7 Diagnostic lights and audible codesActivity Possible cause Recommended actionBlue Power LED* on. Nobeeps.Computer on.N/ABlue Power LED* bli

Table 6-7 Diagnostic lights and audible codes (continued)Activity Possible cause Recommended actionRed Power LED blinks fourtimes, once every second,

NOTE: Do not intermix non-ECC memory DIMMs with ECC memory DIMMs.GraphicsThe workstation supports discrete PCIe Gen2 graphics cards in its PCIe2 x16 a

Table 6-7 Diagnostic lights and audible codes (continued)Activity Possible cause Recommended actionRed Power LED blinks eighttimes, once every second

LED color definitionsThe following table describes what each LED light on the computer front panel signifies.Table 6-8 LED color definitionsLED state

POST error messagesThe Power-On Self Text (POST) is a series of diagnostic tests that runs automatically when the computeris powered on.Audible and vi

Table 6-9 POST error messages (continued)Screen message Probable cause Recommended action164—Memory Size Error Memory configuration is incorrect. 1.

Table 6-9 POST error messages (continued)Screen message Probable cause Recommended action213—Incompatible MemoryModulesA memory module in the memory

Table 6-9 POST error messages (continued)Screen message Probable cause Recommended action513—Front Chassis fan notdetectedFront fan missing, disconn

Table 6-9 POST error messages (continued)Screen message Probable cause Recommended action914— Hood Lock Coil is notConnectedMechanism is missing or

Table 6-9 POST error messages (continued)Screen message Probable cause Recommended action1720—SMART Hard DriveDetects Imminent FailureHard drive is

7 Configuring RAID devicesThis chapter describes how to configure SATA RAID devices on all Z-series workstations and includesthese topics:TopicsMaximu

Configuring SATA RAID devicesThis section describes how to use the Intel® Rapid Storage Manager option ROM Configuration utilityto set up and manage S

Workstation componentsThis section describes the workstation components, including front and rear panel components.For complete and current informatio

Configuring system BIOSConfigure the system BIOS to enable embedded SATA RAID functionality.1. To enter the system BIOS setup, press F10.2. Use the ar

Creating RAID volumesTo create RAID volumes, use the Intel Rapid Storage Manager option ROM Configuration utility.1. To enter the Intel Rapid Storage

8 Configuring password security andresetting CMOSThis chapter describes how to configure password security and to reset CMOS, and includes thesetopics

Resetting the password jumperUse the following procedure to disable the power-on or setup password features and clear the power-on and setup passwords

Using the CMOS ButtonTo clear CMOS using the Clear CMOS button, use the following procedure:WARNING! To reduce the risk of personal injury from electr

3. From the Computer Setup (F10) Utility menu, select File>Default Setup.This restores the settings that include boot sequence order and other fact

A Connector pinsKeyboard Pin Signal123DataUnusedGround456+5 VDCClockUnusedMouse Pin Signal123DataUnusedGround456+5 VDCClockUnusedEthernet Pin 10/100–M

USB Pin Signal1234+5 VDC- Data+ DataGroundMicrophone cable, 6.35 MM (1/8 inch) Pin Signal1 (Tip)2 (Ring)3 (Shield)AudioPowerGroundHeadphone cable, 6.3

SATA drive Pin Signal Pin Signal Pin Signal Data Cable Power Cable Power Cable S2*A+ P23.3V power P95V powerS3* A- P3 3.3V power P10 GroundS4 Groun

DVI-I cable4 T.M.D.S DATA 4- 19 T.M.D.S DATA 0/5 SHIELD5 T.M.D.S DATA 4+ 2 0 T.M.D.S DATA 5-6 DDC CLOCK 21 T.M.D.S DATA 5+7 DDC DATA 22 T.M.D.S CLOCK

Front panel componentsThe following figure shows the front panel of an HP Z210 CMT Workstation. Drive configurations canvary.Figure 1-3 Workstation f

Display port8 GND 18 Hot Plug Detect9 ML_Lane 2(n) 19 DP_PWR Return10 ML_Lane 3(p) 20 DP_PWRMain power cable, P1Pin Signal Pin Signal Pin Signal15V 7-

Auxiliary graphics card powercable, P6Pin Color Signal1BLK/YELV12–G2BLK/YELV12–G3BLK/YELV12–G4BLK GND 5BLK GND 6BLK GNDNOTE: The 6-pin power (auxiliar

Rear CPU fan Pin Signal1GND2 +12V3TACH14PWM5TACH2Internal serial Pin Signal Pin Signal1DTR1# 9+5V2 RXD1 10 +3.3V AUX3CTS1# 11RTS1#4 DSR1# 12 COM DETEC

B System board designatorsThis appendix describes the system board designators for this computer.Designator Silk screen ComponentMTG1-MTG10 N/A Mounti

Designator Silk screen ComponentP27 DASH/USB1 DASH/Dual internal USBP29 P29 HDD LED Hard disk drive LED connectorP54 COM Serial port headerP60-P64 SAT

CRoutine CareGeneral cleaning safety precautions●Never use solvents or flammable solutions to clean the computer.●Never immerse any component in water

●Clean under a key with a swab moistened with isopropyl alcohol and squeezed out. Be carefulnot to wipe away lubricants necessary for proper key funct

D Locating HP resourcesThis section provides information on the following HP resources for your workstation:TopicsProduct information on page 166●Prod

Product informationTable D-1 Product informationTopic LocationProduct data sheets See www.hp.com/go/quickspecs.HP Cool Tools Most HP Microsoft Window

Product supportTable D-2 Product supportTopic LocationAdditional information For online access to technical support information andtools, see http://

Rear panel componentsThe following figure shows the rear panel of a typical HP Z210 CMT Workstation.Figure 1-4 Workstation rear panelNOTE: The labels

Table D-2 Product support (continued)Topic LocationHP Hardware Support Services For hardware service information, seehttp://h20219.www2.hp.com/servic

Table D-3 Product documentation (continued)Topic LocationWorkstation technical overview andspecificationsThe Product Bulletin contains QuickSpecs for

Product diagnosticsTable D-4 Product diagnosticsTopic LocationDiagnostics tools The HP Vision Diagnostics utility can be found as aburnable ISO image

Product updatesTable D-5 Product updatesTopic LocationDriver and BIOS updates See http://www.hp.com/go/workstationsupport to verify thatyou have the

IndexAAppendicesConnector pins 154System board designators 161BBIOSDetermining version 20Updating 21BIOS ROM 25CComputer Setup (F10) Utility 25Menu de

Converting to desktopconfiguration 105CPU 101CPU heatsink 98Disassembly order 63Front panel I/O device 68Memory 83Optical disk drive 71PCIe card 90Pow

Workstation specificationsThis section provides workstation chassis, power supply, and environmental specifications.Physical characteristicsThe follow

Copyright InformationFirst Edition: February 2011Part number: 645364-001WarrantyHewlett-Packard Company shall not beliable for technical or editorial

Power supply currentsTable 1-5 Maximum current per railOutput (400W) V12CPU V12–B V12–S V12–G V12N 11VSBNominal outputvoltage12.0 12.0 12.0 12.0 –12.

Power supply specificationsTable 1-6 Power supply specificationsItem DescriptionPower supply 400W Wide Ranging, Active PFC and 90% efficient at typic

System fans This workstation includes:●One rear system fan●One CPU heatsink fan●One power supply fanIn addition, an optional front system fan is avail

Environmental specificationsThe following table lists the environmental specifications of HP Workstations.Table 1-7 HP Workstation environmental spec

ENERGY STAR QualificationHP computers marked with the ENERGY STAR logo are compliant with the applicable U.S.Environmental Protection Agency (EPA) ENE

ERP compliance modeThis computer provides ERP compliance mode capability.When enabled, this feature enables the computer to shut down to the lowest po

SATA Power ManagementSATA Power Management enables or disables SATA bus and/or device power management.Intel Turbo Boost TechnologyThe HP Z Workstatio

Ensuring proper ventilationProper ventilation for the system is important for workstation operation. Follow these guidelines toensure adequate ventila

2 Setting up the operating systemThis chapter provides setup and update information for the workstation operating system. It includesthese topics:Topi

Setting up the Microsoft operating systemWhen you first apply power to the workstation, the operating system is installed. This process takesapproxima

About this guideThis guide provides service and maintenance information for the HP Z210 Convertible Mini Tower(CMT) Workstation. It includes these top

Setting up Red Hat Enterprise LinuxHP offers an HP Installer Kit for Linux (HPIKL) to supplement Red Hat box sets and help HP Linuxcustomers customize

Setting up Novell SLEDThe workstation can be ordered with Novell SLED preloaded.HP offers an HP Installer Kit for Linux (HPIKL) to help HP Linux custo

Updating the workstationHP is constantly working on improving your total workstation experience. To ensure that the workstationleverages the latest en

Upgrading BIOSTo find and download the latest available BIOS, which includes the latest enhancements:1. Go to http://www.hp.com/go/workstationsupport.

3 Restoring the operating systemThis chapter describes how to restore the Windows or Linux operating system. It includes these topics:TopicsRestore me

Ordering backup softwareYou can order a recovery disk set from the HP support center. To obtain the support center telephonenumber for your region see

Restoring Novell SLEDThe SLED restore media is required to restore the Linux operating system.Creating restore mediaThe SUSE Linux Enterprise Desktop

4 System managementThis section describes the tools and utilities that provide system management for the workstation. Itincludes these topics:TopicsBI

●Establish and manage passwords and other security features.●Establish and manage energy-saving time-outs (not supported on Linux platforms).●Modify o

Accessing the Computer Setup (F10) UtilityTo access the Computer Setup (F10) Utility menu:1. Power on or restart the computer.2. As the display first

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The Computer Setup (F10) Utility menuThe following table describes the functions available in the Computer Setup (F10) utility menu.NOTE: With new BIO

Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description Ignore Changesand ExitExits computer setup without app

Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description Boot Order Lets you configure the boot order by physi

Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description Password Options This option becomes available depend

Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description System Security With the exception of the first optio

Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option DescriptionPower OS PowerManagementEnables or disables:●Runtime Po

Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option DescriptionNOTE: If you turn off power to the computer using a pow

Table 4-1 Computer Setup (F10) Utility menu descriptions (continued)Heading Option Description Device Options Enable/disable the following device op

Desktop managementThis section summarizes capabilities, features, and key components of computer management,including:TopicsInitial computer configura

Initial computer configuration and deploymentThe computer includes a preinstalled system software image. After a brief software unbundling process,the

Table of contents1 Product overview ... 1Pr

Replicating the setupThis section provides information about replicating the computer setup.Copying a setup configuration to another computerCAUTION:

Updating and managing softwareHP provides several tools for managing and updating software on desktops and computers:●HP Client Manager Software●Altir

HP SoftPaq Download ManagerHP SoftPaq Download Manager is a free, easy-to-use interface for locating and downloading softwareupdates for the HP client

FailSafe Boot Block ROMThe FailSafe Boot Block ROM enables system recovery in the unlikely event of a ROM flash failure. Forexample, if a power failur

Workstation securityThis section provides information about providing system security through asset tracking, passwordsecurity, hard disk drive lockin

Table 4-2 Security features overview (continued)Feature Purpose How it is establishedPower-On Password Prevents use of the computer until thepasswor

DriveLock applicationsThe most practical use of DriveLock is in a corporate environment. The system administrator would beresponsible for configuring

Enabling DriveLockTo enable and set the DriveLock user password:1. Power on or restart the computer.2. As soon as the computer is powered on, press an

Password securityThe power-on password prevents unauthorized use of the computer by requiring entry of a password toaccess applications or data when t

Establishing a power-on password using computer setupEstablishing a power-on password through the Computer Setup (F10) Utility prevents access to thec

Transferring files and settings to your Windows workstation ... 17Setting up Red Hat Enterprise Linux ...

Entering a setup passwordIf a setup password has been established on the computer, you will be prompted to enter it each timeyou run the Computer Setu

Deleting a power-on or setup passwordTo delete a power-on or setup password:1. Power on or restart the computer.2. Choose from the following:●To delet

Clearing passwordsIf you forget the password, you cannot access the computer.For instructions about clearing passwords, see Configuring password secur

The solenoid lock FailSafe Key–available from HP–is is a device for manually disabling the solenoidlock. You will need the FailSafe Key in case of for

Dual-state power buttonWith ACPI enabled, the power button can function as an on/off switch or as a button. This feature doesnot completely turn off p

5 Replacing componentsThis chapter presents removal and installation procedures for most internal workstation components. Itincludes these topics:Topi

Warnings and cautionsWARNING! Any surface or area of the equipment marked with this symbol indicates thepresence of a hot surface or hot component. I

NOTE: HP accessories are for use in HP Workstation products. They have been extensively tested forreliability and are manufactured to high quality sta

Preventing ESD equipment damageMany electronic components are sensitive to ESD. Circuitry design and structure determine the degreeof sensitivity. The

Grounding the work areaTo prevent static damage in the work area:●Cover the work surface with approved static-dissipative material. Use a wrist strap

ROM Flash ... 40Remote ROM Flash ...

Tools and software requirementsThe tools necessary for computer component removal and installation are:●Torx T-15 driver●Flat blade and cross-tip scre

Hard drivesHard drives are fragile, precision components. Avoid subjecting them to physical shock and vibration.The following guidelines apply to all

Removing and installing componentsComponent locationsThe following illustration and table identify workstation system board components.Figure 5-1 Sys

Table 5-2 System board components IDItem Component Item Component Item Component1 Rear chassis fan 13 Battery 25 PCIe2 x12 CPU power 14SATA ports 126

Predisassembly proceduresNOTE: Read the section at the beginning of this chapter on Warnings and cautions and the Safetyand Regulatory Guide that came

Disassembly orderFor convenience, disassembly procedures should be followed in a particular order. Use the followingtable to determine the sequence in

Unlock it and remove from the cable lock slot as shown in the following figure.Figure 5-2 Removing the cable lock64 Chapter 5 Replacing components

Side access panelBefore accessing the internal components of the workstation, you must remove the side access panel.This section describes how to remo

Side access panel sensor (optional)The side access panel sensor is a remote solenoid that detects when the side access panel is opened.This section de

Side access panel solenoid lockThe side access panel solenoid lock provides a method to lock the side access panel by means of alocal or remote signal

Special handling of components ... 58Cables and connectors ...

BezelThis section describes how to remove and install the front chassis bezel.Removing the front bezelTo remove the front bezel:1. Remove the side acc

3. Remove the front bezel (see Removing the front bezel on page 68).4. Remove the fastening screws from the I/O device assembly and remove it from the

Installing the front panel I/O device assemblyTo instal the front panel I/O device assembly:1. Guide the front panel I/O device assembly cables throug

Optical disk drive (mini-tower configuration)This section describes how to remove and install an optical disk drive in the workstation mini-towerconfi

5. Lift the green drive lock release lever (1) and gently slide the drive out of the chassis (2) as shownin the following figure.Figure 5-11 Removing

Installing an optical disk drive in the optical bay (mini-tower configuration)To install an optical disk drive:1. Disconnect power from the workstatio

7. Connect the power cable (1) and data cables (2) to the drive as shown in the following figure.Figure 5-13 Connecting power and data cables8. Conne

Optical disk drive (desktop configuration)This section describes how to remove and install an optical disk drive in the workstation desktopconfigurati

5. Press down on the green drive-lock release lever (1) and gently slide the drive out of the chassis(2).Figure 5-16 Removing the optical drive from

Installing an optical drive (desktop configuration)1. Disconnect power from the system (see Predisassembly procedures on page 62),2. Remove the side a

Installing the rear system fan assembly ... 82Memory ...

8. Connect the data (1) and power (2) cables to the drive and system board.Figure 5-19 Connecting data and power cables78 Chapter 5 Replacing compo

SpeakerThis section describes how to remove and install the speaker.Removing the speakerTo remove the speaker:1. Disconnect power from the workstation

Power supplyThis section describes how to remove and install a power supply.Removing the power supplyTo remove the power supply:1. Disconnect power fr

Power connectionsFor help with identifying power cables, see the following figure and table. Ensure that all cables arerouted or tied so they cannot i

Rear system fan assemblyThis section describes how to remove and install the rear system fan assembly.Removing the rear system fan assemblyTo remove t

MemoryThis section presents memory module (DIMM) configuration information and removal/installationprocedures.Supported DIMM configurationsThe worksta

BIOS errors and warningsThe BIOS generates warnings/errors on invalid memory configurations:●If the BIOS can find a valid memory configuration by disa

Installing a DIMMTo install the DIMM:1. Disconnect power from the workstation (see Predisassembly procedures on page 62).CAUTION: To prevent possible

4. Align the DIMM connector key with the DIMM socket key, and then seat the DIMM firmly in thesocket (1) as shown in the following figure.CAUTION: DIM

Expansion card slot identificationThis section identifies and describes workstation expansion card slots, and presents card configurationinformation.S