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Print Quality
6-13
HP DesignJets 1050C and 1055CM Printers Service Manual
Troubleshooting Print Quality Problems
Problems with Stepped Lines
Description of problem
When you look at the image you have printed there are ‘stepped
lines’ in the borders of arrows and diagonal lines. The lines should
be straight with no stepping.
Shown below is an example of what you might see if you have
problems with Stepped Lines.
How to solve the problem
1 Increase the dpi setting by changing the print quality to best in the
front panel and driver software.
2 The problems may be inherent in the image you are trying to print.
Try to improve the image with the application that generated the
file.
C6074283
- Service Manual 1
- Using this Manual 4
- Table of Contents 1 5
- System Error Codes 2-1 6
- Service Calibrations 5-1 7
- Print Quality 6-1 8
- Parts and Diagrams 7-1 9
- Removal and Installation 8-1 9
- Preventive Maintenance 9-1 10
- Functional Overview 10-1 11
- Glossary 11
- Table of Contents 12
- Troubleshooting 1 13
- Introduction 14
- Nothing Else Happens 16
- Cover Sensors are not Working 18
- Troubleshooting Shutdowns 19
- ⇒ Page 8-12 20
- ⇒ Page 8-33 20
- Problems with the Vacuum Fan 21
- Using Coated Media 22
- Gloss Media 22
- Printers 23
- Gloss media 23
- Gloss Photo Paper 25
- ⇒ Page 4-37 26
- Troubleshooting 27
- Service Configuration Print 31
- Usage report 32
- HP-GL/2 config 32
- Service config 32
- System Error Codes 2 35
- System Error Codes 1 35
- System Error Codes 36
- ⇒ Page 1-19 40
- HP No.80 Ink Supplies 57
- What are HP No.80 Supplies? 58
- Ink Cartridges 58
- Identifying the Components 59
- Supplies 61
- Priming the Ink System 62
- Printer Status 63
- Ink Cartridge Status 63
- Printhead Status 63
- ink system 64
- Press the Enter key 64
- Very Low 64
- Ink System Menu 65
- Ink Cartridge Status Messages 67
- Carriage Interconnect Wiper 74
- Service Tests and 75
- Service Tests (Diagnostics) 77
- 1. Electronic Systems 79
- Tests passed 81
- Possible Failure on: 81
- 2. EIO Card 84
- 3. Hard Disk Drive 86
- 4. Ink Pressure System 88
- 5. Scan Axis 91
- Running Scan 92
- Axis Test 92
- (takes 2mn...) 92
- 6. Paper Axis 94
- PAPER AXIS 95
- Max PWM: XXX 95
- Avg PWM: XXX 95
- Max PWM (C): XXX 95
- Avg PWM (C): XXX 95
- 7. Drop Detector 96
- DROP DETECTOR TEST 97
- BLOCKED DD: PASS 98
- Blocked DD: Fail 98
- Service Utilities 99
- Printer Setup Options 100
- 1. Tubes Purge 102
- INK STARTUP 103
- 2. Release Info 106
- 3. Set Asian PS Fonts 107
- SET ASIAN PS FONT 108
- 4. Printer Model Type 109
- Press ENTER to continue 110
- Printer model type 110
- 5. Overdrive Cleaning 111
- 6. EEROM Utilities 112
- EEROM Utilities 113
- Please wait 114
- Clearing EEROM 114
- EEROM cleared 114
- 7. Printhead Check 115
- 8. Mon. Mode Baud Sel 116
- Service Calibrations 5 117
- Service Calibrations 118
- 1. Accuracy Calibration 122
- ACCURACY 123
- Recalibrate 123
- Measuring 124
- Calibration done 124
- 2. Line Sensor 125
- 3. Service Station 127
- Service station 128
- 4. Roller Mark Position 129
- Roller mark position 130
- 5. Pen to Paper Spacing 131
- 6. Color to Color calibration 132
- Calibration error 134
- 7. Calibrations Backup 135
- CALIBRATIONS BACKUP 136
- 8. Pen Alignment 138
- Carriage Height Calibration 140
- Correct: move using the belt 141
- Print Quality 6 149
- Print Quality 150
- Print Modes 151
- Utilities 153
- Test Prints 153
- Nozzle Print Test 154
- How to fix the Nozzle Defects 155
- Color Alignment Print Test 155
- Printer submenu 156
- What is Banding? 157
- Solving the Banding Problem 158
- C6074281 159
- Banding in all of the colors 160
- Description of problem 161
- How to solve the problem 161
- UTILITIES 167
- Calibrations 167
- C6074280 168
- Color Consistency problems 170
- Color Accuracy Configuration 171
- Parts and Diagrams 7 173
- Printer Support 174
- Parts and Diagrams 175
- Figure 3: Printer Support 175
- Rear Covers 176
- Figure 4: Rear Covers 177
- Electronics Module 178
- Figure 5: Electronics Module 179
- Right Hand Cover 180
- Figure 6: Right Hand Cover 181
- Left Hand Cover and Window 182
- Right Hand Assemblies 184
- Figure 8: Right Hand Assembly 185
- ISS and APS Assembly 186
- Figure 9: Ink Supply Station 187
- Clutch Assembly 188
- Figure 10: Clutch Assembly 189
- Carriage Assembly 190
- Scan-Axis Assemblies 192
- Paper Path Assemblies 196
- Pinch Assembly 198
- Figure 15: Pinch Assembly 199
- Drive Roller Assemblies 200
- Center Guide and Media Sensor 202
- Tubes Guide Assemblies 204
- Ordering Accessories 206
- Removal and Installation8 209
- Safety Precautions 210
- Required Tools 211
- Front Panel Assembly 214
- Service Station Assembly 216
- Drop Detector Assembly 218
- Vacuum Fan 219
- Paper-axis Motor Assembly 220
- Left Hand Cover 221
- Left Hand Trim Assembly 226
- C607420a 229
- C607420b 230
- Removal 231
- Left and Right Rear Covers 232
- Media Sensor 237
- Top Cover 239
- Back Cover 240
- Scan-axis Motor Assembly 241
- Encoder Strip 242
- Tensioner 245
- Trailing Cable 247
- Cutter Assembly 250
- C607417a 251
- Carriage Assembly and Belt 252
- C607420d 259
- Tubes System Assembly 261
- Restarting the printer 267
- Ink Leak Detector Assembly 268
- Front Platen Assembly 270
- Platen Assembly 271
- Paper Entry Assembly 272
- C607420c 273
- Roller Guide 274
- Media Holder Strip 277
- Drive Roller 278
- Center Guide 279
- Pinch-Wheel Assembly and Cam 281
- Preventive Maintenance 9 283
- Preventive Maintenance 284
- Cleaning the Overdrive 285
- Scheduled Maintenance 285
- Level of Printer Usage 285
- Scan-axis Maintenance 286
- Functional Overview 10 287
- HP DesignJet 1050C Printer 288
- HP DesignJet 1055CM printer 288
- Electrical System 288
- Power Supply Unit (PSU) 289
- Soft Power-Off Switch 290
- Front Panel 290
- Ink Delivery System (IDS) 291
- Tubes System 292
- Ink Level Sense (ILS) 293
- Leak Detect System (LDS) 294
- Service Station 295
- Print Head Cleaner (PHC) 295
- Spittoon 296
- Snout Wiper 297
- Handle and Printable Label 297
- Printer Specifications 298
- Functional Overview 299
- Printable Area 302
- Interface Specifications 303
- Shielded cables 304
- Telecommunications Statement 307
- Declaration of Conformity 308
- Glossary 11 311
- Index 12 315
- About this Edition 321
- What’s in this Service Manual 322
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