HP 3400 Manual do Utilizador descarregar pdf (Página 13)

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installation troubleshooting, continued

Windows, continued

The printer software did not

install correctly.

what is the problem?

• There may be a conflict

with a virus protection

program or other software

programs.

• There may be a conflict

with a peripheral device

connected to your printer.

Uninstall the printer software, then reinstall it.

1.Do one of the following:

•Insert the CD-ROM into the CD-ROM drive,

and select

Remove printer software

. Follow

the onscreen instructions.

•Open the

Printer Assistant

and select

Tools

and Updates

uninstall software.

•Select

Start

Programs

Hewlett-Packard

[hp deskjet printer]

uninstall software

2.Close any virus protection programs or

other software programs that are running on

the computer.

3.To reinstall the printer software, insert the

CD-ROM into the CD-ROM drive, then

follow the onscreen instructions.

If the software program does not automatically

start, then see “to solve the problem...” on

page 8.

possible causes...

to solve the problem...

XbowRG.book Page 9 Friday, March 1, 2002 3:42 PM

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