HP C309A Manual do Utilizador descarregar pdf (Página 161)

Parts of a fax I sent are cut off

Solution: Make sure the receiving fax machine can accept the paper size you are using. If not, ask the recipient

if the receiving fax machine has a fit to page setting they can use to reduce the incoming fax to fit standard paper

size such as letter or A4.

Cause: Some fax machines cannot accept faxes larger than letter or A4 paper. The fax was larger than letter

or A4 paper.

The fax I sent was blank when it was received

Solution: Load your original print side down on the right front corner of the glass.

Cause: The original was not loaded or was loaded incorrectly.

Fax transmission is slow

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the

first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

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Solution 1: Send the fax in black and white

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Solution 2: Lower the fax resolution

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Solution 3: Check the phone line for noise

•

Solution 4: Check the receiving fax machine for problems

•

Solution 5: Increase the fax speed

Solution 1: Send the fax in black and white

Solution: Sending a fax in color can take longer than sending a black-and-white fax. Try sending the fax in

black and white.

Cause: You were sending a fax in color.

Fax troubleshooting 159

Solve a problem

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HP C309A Manual do Utilizador Página 161