HP DesignJet 10000s Manual do Utilizador Página 1

Consulte online ou descarregue Manual do Utilizador para Digitalizar e Imprimir HP DesignJet 10000s. HP DesignJet 10000s User's Manual Manual do Utilizador

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Resumo do Conteúdo

Página 1 - User's Guide

HP Designjet 10000s Printer seriesUser's Guide

Página 3 - Table of contents

b. Press the OK key to confirm.NOTE If you wish to select a media type that is currently not available, then you willneed to create a new media type.c

Página 4

c. Verify that the tension bar guide (2) is located at the correct position for the actual width of thetension bar and adjust as necessary.d. Mount th

Página 5

92 Chapter 2 How do I perform basic media operations? ENWWHow do I perform basic mediaoperations?

Página 6

3 How do I use dual media rolls?This section describes how to use dual media rolls in the printer. It guides you through the various tasksrequired to

Página 7

The dual roll printing kit contains:●1 x tension arm (1)●1 x tension arm attachment screw (2)●2 x additional media edge guards (3)●1 x screwdriver (4)

Página 8

Install dual media rolls on separate scrollersThe dual media roll printing function allows you to print simultaneously on two media rolls of up to 50-

Página 9

b. Insert the top slider (2) into the rear edge guard mounting rail of the platen (1).c. Insert the slider attached to the edge guard (1) into the fro

Página 10

d. Align the slider (2) and the edge guard (1) on the platen and secure them with the two attachmentscrews (3).e. Repeat the previous steps to mount t

Página 11 - 1 Introduction

2. Install the media roll on the main scroller (1) and mount it in the printer. Refer to Install a media roll inthe printer using the main scroller an

Página 12 - Using this guide

5. Install the media roll (2) on the sub-scroller (1) and replace and lock the removable flange (3).NOTE Take care to position the media roll on the s

Página 13 - Front view

1 Introduction●Using this guide●The printer's main components●The printer's front panel●Main scroller controls●The printer's heaters●Co

Página 14 - Rear view

7. Loosen the locking knob (2) and slide the sub-scroller center holder (1) outside the area of the sub-scroller media path.8. Install the sub-scrolle

Página 15 - The heaters

9. Move the sub-scroller center holder (2) to within 10 mm of the sub-scroller flange (1) and fully tightenthe locking knob (3).CAUTION Make sure that

Página 16 - Introduction

11. Lift the media load lever (1).12. Insert the top edge of the media on the main and sub-scrollers into the relevant media feeders andfeed the media

Página 17 - Using the front panel

13. Loosen the sub-scroller flanges (1) and adjust the media roll position on the sub-scroller so that thereis more than 4 cm clearance (A) between th

Página 18

15. Use the hexagonal adjustment shaft (1) on the tension arm to manually adjust the back tension of themedia on the sub-scroller (2) (Refer to Adjust

Página 19 - Main scroller controls

18. Lower the media load lever (1).19. Adjust the media edge guards (1) so that each pair are correctly positioned at the edge of the media.20. Close

Página 20 - Foot switches

a. Select the media type using the or keys.There are five preset media types to choose from:●Paper●Glossy●Matte●Banner●BLT_B (Backlit)b. Press the

Página 21

24. At the front of the printer, use the black media advance switch to feed the media (1) on the mainscroller enough so that you can install the tensi

Página 22 - The printer's heaters

26. Verify the front panel shows this message and press the OK key.NOTE The next operation will not start if the media is too tight.The media setting

Página 23 - Connect to a computer

CAUTION To use this process, the media rolls must be of the same width and diameter. If thediameter is different, please use the sub-scroller and main

Página 24 - Turn the power on/off

Using this guideUsing your printer is organized into the following chapters.IntroductionThis chapter provides a brief introduction to the printer and

Página 25 - Turn on the printer

c. Slide the second media roll (1) onto the main scroller until it is fully engaged with the flangespacer.d. Slide the flange spacer (1) onto the main

Página 26 - Turn on the heater

e. Align the keys of the flange stopper (1) to fully engage it with the flange spacer and fully tightenthe knob (2) on the flange stopper to (1) lock

Página 27 - Turn the power off

4. At the front of the printer, use the white rewind switch to rewind the main scroller until each media (1)just protrudes from the rear cover.5. Lowe

Página 28 - Replace an ink cartridge

7. Close the rear cover.To complete the loading procedure, follow the front panel instructions.8. Confirm the position of the media edge guards and pr

Página 29

12. At the front of the printer, use the black media advance switch to loosen the media on the main scrollerenough so that you can install the tension

Página 30

14. Verify the front panel shows this message and press the OK key.NOTE The next operation will not start if the media is too tight.The media setting

Página 31 - Print Modes

Use the take-up reel (dual media rolls)There are four different methods of using a take-up reel for dual roll media.●Method 1: Taking-up the media ont

Página 32 - Safety precautions

4. Use adhesive tape (2) to attach the edge of each roll media (3) to the media tube on the take-up reel(1).5. Verify that the tension bar guide (1) i

Página 33 - General cautions

7. Use the front panel feed menu to feed enough additional media through the media feederto providetwo full turns on the take-up reel (Refer to Perfor

Página 34

13. Mount the tension bar (1), in the slack area of the media, and adjust the take-up flanges to the widthof the media.CAUTION Make sure you install t

Página 35 - Handling precautions

Front view1. Media Load Lever2. Printer front panel3. Right ink supply station4. Foot switch connection5. Media winding direction switch6. Media rewin

Página 36

NOTE Use media tubes with as closely matching lengths as possible to the correspondingmedia tubes on the feed side.1. Put the first empty media tube (

Página 37

4. Lock the empty media rolls on the main scroller.a. Slide the flange spacer (3) over the main scroller until it stops against the media tube.b. Slid

Página 38

Dual media rolls take-up method 3This procedure describes how to take-up two vinyl chloride (PVC) media rolls onto a single media tube.1. Put a suitab

Página 39

4. Use the front panel feed menu to feed the media (1) through the media feeder far enough for it to betaken-up on the take-up reel.5. Use adhesive ta

Página 40

7. Tighten the three locking screws (1) on each media tube flange to lock the flanges in position. Usethe indications on the labels to equally tighten

Página 41

Dual media rolls take-up method 4This procedure describes how to take-up two vinyl chloride (PVC) media rolls onto separate media tubes.1. Install two

Página 42

CAUTION Before adjusting the sub-scroller back tension you must first adjust the main scrollermedia feed.1. Insert a screwdriver (1) in the hole of th

Página 43

Remove dual rolls media edge guards for full width mediaprintingIf you want to use full width media, 104 in. (2641 mm), you must first remove the medi

Página 44

3. Remove the slider (2) from the rear edge guard mounting rail of the platen (1).4. Store the removed parts in a safe place for future use with dual

Página 45

4 How do I perform double-sided printingThis section explains the different types of double-sided printing and the procedures for using them.CAUTION U

Página 46

Rear view1. Rear cover2. Media outlet3. Wiper cover4. Printer Online — Cancel keys5. Heater on/off switch6. Heater power socket7. Main scroller (take-

Página 47

130 cm (51 inches) of media wastage at the start of the print job and 80 cm (31.5 inches) of wastageat the end of the job.●You are working in an area

Página 48

Printing on the back of the media after rewindingCAUTION Use the liner when printing at a high printing rate (or ink on the media is not dry) topreven

Página 49

a. Select MAIN using the or keys.b. Press the OK key to confirm the selection.CAUTION To print on thick tarpaulin (0.5 mm or thicker), raise the p

Página 50

7. Lift the media load lever (1).8. Simultaneously press the white media rewind switch (1) on the feed side (A) and the white mediarewind switch (2) o

Página 51

9. Remove the main scroller (1) from the printer on the feed side (Refer to Remove a media roll from theprinter).10. Remove the media roll from the ma

Página 52

13. Lower the media load lever (1).14. Adjust the media edge guards (1) so that they are correctly positioned over the edge of the media.15. Close the

Página 53

a. Select the media type using the or keys.b. Press the OK key to confirm the selection.19. Select whether or not a liner is used.a. Select liner

Página 54

If the operation finishes successfully, the printer returns to the online or offline state.If it terminates unsuccessfully, an error message will be s

Página 55

Printing on the back of the media from the feed side (afterrelocating from take-up side)CAUTION Use the liner when printing at a high printing rate (o

Página 56

3. Feed the media onto the take-up reel (Refer to Use the take-up reel).NOTE Wind the media onto the take-up reel about four full turns because you wi

Página 57

17. Printhead height lever18. Printer power socket19. Printer power on/off switchThe heatersThe printer includes three heaters for fixing and stabiliz

Página 58

8. Remove the main scroller (1) and from the printer on the feed side (See Remove a media roll fromthe printer).9. Remove the main scroller from the p

Página 59 - Use the take-up reel

10. Lift the media load lever (1).11. At the front of the printer, set the feed direction switch (1) for printing on the inside or the outside ofthe m

Página 60

13. Insert the top edge of the media (1) into media feeder (2) while stretching it outward to prevent anywrinkling.CAUTION Inserting the media oblique

Página 61

15. Lower the media load lever (1).16. Adjust the media edge guards (1) so that they are correctly positioned over the edge of the media.17. Close the

Página 62

a. Select the media type using the or keys.b. Press the OK key to confirm the selection.21. Select whether or not a liner is used.a. Select liner

Página 63

If the operation finishes successfully, the printer returns to the online or offline state.If it terminates unsuccessfully, an error message will be s

Página 64

1. Install the media on the main scroller in the printer (Refer to Install a media roll in the printer using themain scroller).2. Select the media fee

Página 65

5. When the printing on the top side completes, two additional lines are printed. The first is a solid line(2) which is used as a guide to align the p

Página 66

8. Install the sub-scroller (1) in the printer with a suitable empty media tube for the width of media (2)being printed.9. Lift the media load lever (

Página 67 - Use the media edge guards

10. Feed the printed media (1) edge towards the feeder over the top surface of the sub-scroller, and insertit into the feeder.11. Adjust the media so

Página 68 - Tension bars

Front panel controls and indicatorsYour printer's front panel is located on the front of the printer, on the right-hand side. It has the followin

Página 69 - Take-up side assembly method

12. Lower the media load lever (1).13. Adjust the media edge guards (1) so that they are correctly positioned over the edge of the media.14. Close the

Página 70 - Use media tube flanges

a. Select the media type using the or keys.b. Press the OK key to confirm the selection.18. Select whether or not a liner is used.a. Select liner

Página 71

NOTE The next operation will not start if the media is too tight.If the operation finishes successfully, the printer returns to the online or offline

Página 72

5 How do I print with a linerThis section describes how to use a liner.●Double sided printing with a liner●Print on mesh tarpaulin (without dedicated

Página 73

Double sided printing with a linerCAUTION To avoid potential damage to the printheads, make sure that the carriage height isset to the highest positio

Página 74 - Change the printhead height

2. Slide the left flange (2) onto the shaft of the sub-scroller (1) and turn it clockwise to lock it.3. Install the sub-scroller (2) in the holder (1)

Página 75

4. Fold the liner (1) over by about 5 cm and insert it in the feeder.CAUTION Because the liner is very thin and supple, it could easily get caught in

Página 76

6. Carefully pull the liner (1) out of the output side.Tip If it is difficult to pull the media (1) out, rotate the grid roller (2) with your fingers

Página 77

8. Grip the central area of the top edge of the liner (1) and pull it out until it almost reaches the floor.CAUTION If the liner (1) ripples excessive

Página 78 - Load cut sheet

9. Rotate the right hand flange (2) of the sub-scroller counterclockwise to rewind the liner (1) until its topedge just protrudes from the rear cover.

Página 79

B. The orange Error LED indicates whether an error has occurred.●On: an error has occurred●Flashing: warning state (take-up reel time-out error)●Off:

Página 80

11. Lower the media load lever (1).12. Verify the take-up direction, stretch the liner (1), and secure it to the take-up reel (3) with tapes (2).Attac

Página 81 - Perform a manual media feed

13. Lift the media load lever (1).14. At the rear of the printer, press the white rewind switch (1) to wind the liner onto the media tubeapproximately

Página 82 - Use manual nesting

17. While holding the flange of the sub-scroller to immobilize the liner (2), insert the media (1) into thefeeder so only the media feeds out.18. Over

Página 83

19. Adjust the media so that the marks (2) that you made earlier are aligned with the groove (1) in theplaten. If they do not align with platen groove

Página 84

23. Make sure the media (1) runs over the liner separator bar (3) and the liner (2) is under the separatorbar.24. Close the rear cover.To complete the

Página 85

NOTE If the mesh tarpaulin media is narrower than the liner, set “DETECT WIDTH”to “NONE” in the MEDIA REG menu. Selecting “AUTO” lets the printer dete

Página 86

31. Now you are ready to print on the back of the media.166 Chapter 5 How do I print with a liner ENWWHow do I print with a liner

Página 87 - Pause or cancel print jobs

Print on mesh tarpaulin (without dedicated liner)This section explains how to print on mesh media that does not have a dedicated liner attached to it.

Página 88

2. Slide the left flange (2) onto the shaft of the sub-scroller (1) and turn it clockwise to lock it.3. Install the sub-scroller (2) in the lower sub-

Página 89

4. Fold the liner (1) over by about 5 cm and insert it in the feeder.CAUTION Because the liner is very thin and supple, it could easily get caught in

Página 90

●Switch between menu group screens with the Shift key.To access a menu, use the arrow key that corresponds to the menu group you want to access.To swi

Página 91

6. Carefully pull the liner (1) out of the output side.Tip If the liner (1) difficult to pull out, rotate the grid roller (2) with your fingers to fee

Página 92

8. Grip the central area of the top edge of the liner (1) and pull it out until it almost reaches the floor.CAUTION If the liner (1) ripples excessive

Página 93

9. Rotate the right hand flange (2) of the sub-scroller counterclockwise to rewind the liner (1) until its topedge just protrudes from the rear cover.

Página 94

11. Lower the media load lever (1).12. Verify the take-up direction, stretch the liner (1), and secure it to the take-up reel (3) with tapes (2).Attac

Página 95

13. Lift the media load lever (1).14. At the rear of the printer, press the white rewind switch (1) to wind the liner onto the media tubeapproximately

Página 96

17. While holding the flange of the sub-scroller to immobilize the liner (2) insert the media (1) into thefeeder so only the media feeds out.18. Overl

Página 97

19. Lower the media load lever.20. Adjust the media edge guards (1) so that they are correctly positioned at the edge of the media.21. If you have not

Página 98

23. Close the rear cover.To complete the procedure, follow the front panel instructions.24. Confirm the position of the media edge guards and press th

Página 99

a. Select liner use requirement using the or keys.b. Press the OK key to confirm the selection.28. The media setting operation starts automaticall

Página 100 - How do I perform basic media

●1 x cap side edge guard for use with liner (4)1. Install the media in the printer.For double-sided printing (Refer to How do I perform double-sided p

Página 101

Main scroller controlsThis section describes the controls provided for the feed and take-up side scroller drive units and theassociated remote foot sw

Página 102

4. Slide the cap side edge guard to align its protruding section (1) with the edge of the media (2) butleave a small gap (A) to prevent skewing of the

Página 103

6. Release the pressure on the arms so that the of the edge guard hook (2) is locked to the pinch wheel(1).7. Insert the tip of the wiper side edge gu

Página 104

8. Slide the wiper side edge guard to align its protruding section (1) with the edge of the media (2) butleave a small space (A) to prevent skewing of

Página 105

10. If the wiper side edge guard (2) floats, use the attachment magnets (1) to hold it down firmly.NOTE Use the minimum number of magnets to hold down

Página 106

●2 x separator bar holders (4)Install the separator bar support assemblyThis procedure describes how to install the separator bar support assembly.1.

Página 107

3. Carefully slide the support arm (1), as far as it will go, into the mounting hole (2) provided for it in thechassis. The attachment bracket with th

Página 108

6. Slide the separator bar holder (2) onto the support bar (1) at the wiper end.7. Secure the separator bar holder (4) with the two attachment screws

Página 109

2. Position the separator bar (2) in its holders (1).3. When printing using a liner, make sure the media (3) passes above the separator bar (1) and th

Página 110

188 Chapter 5 How do I print with a liner ENWWHow do I print with a liner

Página 111

6 How do I maintain the printer?This section describes the regular inspection and maintenance procedures to be performed by users.●Regular maintenance

Página 112

Legal noticesThe information contained in this documentis subject to change without notice.Hewlett-Packard makes no warranty of anykind with regard to

Página 113

The media take-up controls are located on the control panel next to the main scroller (take-up reel) driveunit at the take-up side of the printer. Thi

Página 114

CAUTION The printer has an internal clock which allows it to wash the printheads automatically,flushing some ink through the printhead, which keeps th

Página 115

Use the daily printhead maintenance to ensure optimal print quality and the life of your printheads. The inkin your HP Designjet 10000s Printer dries

Página 116

5. Press OK to confirm.The wiper blade is moved to its cleaning position.The front panel displays the following message:6. Open the rear cover (1).7.

Página 117

8. Dip a new HP cleaning swab (2) into the wiper cleaning liquid (1).CAUTION Make sure that you use the wiper cleaning liquid and not the capping liqu

Página 118

9. Use the HP cleaning swab (2) to clean the front and back parts of the wiper blades (1).CAUTION Make sure that the wiper cleaning liquid does not dr

Página 119

10. Apply a full dropper of the wiper cleaning liquid (1) on to the sponge using the dropper (2).CAUTION Make sure that the wiper cleaning liquid does

Página 120

11. Make sure you also moisten both ends of the sponge (1) under the belt (2) on each side.Capping unit cleaningThis cleaning procedure will remove an

Página 121

CAUTION Once the carriage is out of the capping unit, the cleaning procedure must bedone as quickly as possible (within five minutes) to avoid permane

Página 122

8. Dip a new HP cleaning swab (2) into the HP 790 cap cleaning liquid (1).CAUTION Make sure that you use the HP 790 cap cleaning liquid and not the wi

Página 123

WARNING! Never leave the printer off for more than four weeks. Leaving your printer off formore than four weeks can cause permanent damage that cannot

Página 124

ENWW Main scroller controls 11Introduction

Página 125

NOTE If the printer detects that an ink system purging cartridge has been installedincorrectly or if an invalid cartridge has been installed, a warnin

Página 126

21. Install an ink system purging cartridge in to each slot and close the right ink cartridge door.NOTE If the printer detects that an ink system purg

Página 127

When returning to the printer after being switched off for anextended period (less than two weeks)CAUTION If you need to leave the printer unattended

Página 128

NOTE If the printer detects that an ink system purging cartridge has been installedincorrectly or if an invalid cartridge has been installed, a warnin

Página 129

NOTE If the printer detects that an ink system purging cartridge has been installedincorrectly, or if an invalid cartridge has been installed, a warni

Página 130

NOTE If the printer detects that an ink system purging cartridge has been installedincorrectly, or if an invalid cartridge has been installed, a warni

Página 131

Charge the ink systemWhen the printer has been left for a long time and you need to have cleaned the ink system, you will thenneed to charge the ink s

Página 132

CAUTION Wipe the printer clean with a soft cloth. A cloth moistened with a neutral detergentmay be used. Do not allow liquid to enter the printer. Thi

Página 133

3. Using a soft cloth, absorb ink deposits.1. Soft cloth2. Ink3. Platen4. Use a soft cloth slightly dampened with cleaning liquid to wipe off loosened

Página 134

5. If there are ink deposits in the vacuum holes (2) on the platen, clean them using commercially-available3 mm mini-cotton swabs (1) and then wipe of

Página 135

The printer's heatersThis section describes how to control the printer's heaters used for drying the printed media.The heater's front p

Página 136

Replace the waste ink bottleWARNING! The HP waste ink bottle has been specifically designed to contain waste ink fromthe printer. It is designed to wo

Página 137

If full, it should be emptied as follows:1. Loosen the screw (2) and lift up the lever (1) to release the waste ink bottle.2. Carefully pull out the w

Página 138

4. Lift the lever (1) and install the empty waste ink bottle (2) .5. Lower the lever (2) and insert the ink tube (1) into the bottle, and tighten the

Página 139 - How do I perform double-sided

Normal printhead recovery1. Press the Online key.2. Press the Shift key to display the PH. RECOVERY menu.3. Press the key to enter the PH. RECOVERY

Página 140

NOTE Use the IQ print to check that all printhead nozzles are working correctly after capcleaning. If there are any defects in the IQ print, you can t

Página 141

7 How do I get the best image quality?●Print the Image Quality print●Interpret the image quality print●Manage media types●Calibrate the printer●Back f

Página 142

Print the Image Quality printUse the Image Quality print to check the overall image quality of images. Perform the Image Quality printevery day before

Página 143

4. In the TEST PRINTS menu scroll to the IQ PRINToption and press the OK key.5. Press the OK key to start printing.ENWW Print the Image Quality print

Página 144

Interpret the image quality printBelow are examples of the print results you may see in the Image Quality Print and the recommendedaction.If the IQ pr

Página 145

settings (Refer to Create a new media type) and then calibrate the printer (Refer to Calibrate the printer).Banding may be present in the form of whit

Página 146

4. To exit the parameter setup mode, scroll to the EXIT option and press the On/Off key to select YES.5. Press the On/Off key on the heater front pane

Página 147

7. Select a media number using the and keys.NOTE If the number on the right is followed by an asterisk (*), the number displayedalready contains m

Página 148

5. Select a media type number using the and keys, and press the OK key.NOTE If a number is not available, then a new media type with that number h

Página 149

5. Scroll to the media type option you want to modify by using the and keys.6. Press the OK key to modify the value.7. Press the OK key to confirm

Página 150

Calibrate the printerYou can adjust the mechanical and electrical settings of your printer based on a series of printed patterns.These patterns allow

Página 151

4. Press the or keys to select the ROUGH print mode, and press the OK key.5. Press the OK key to print the pattern.In this example, the color is b

Página 152

If you need more precise media advance calibration, then you will need to print the DETAIL patternas follows:9. Press the key, and then OK.10. Press

Página 153

To print the printhead position patterns:1. In the TEST PRINTS menu scroll to the option desired (PH ROW, PH TO PH, BIDIR DEF, and BIDIRF.D.) and pres

Página 154

To set the YY BIDIR F.D (left and right) adjustment for Fine Draft print mode:1. Select ADJUST and press the OK key.2. Select YY BIDIR F.D.(X) where

Página 155

●F-3 TIMES — fast high extra high density print mode●F-H-QUAL2 — fast half speed high quality print mode●F-H-DENS2 — fast half speed high density prin

Página 156

Adjust heater and print mode settingsIf you see banding in all colors and you have already performed media advance calibration, then you cantry adjust

Página 157

Connect a USB cable as follows:1. Disconnect the USB cable (2) from the rear of your printer if it is already connected.2. Turn the printer off at the

Página 158

6. To change the option setting displayed, press the OK key.7. Using the and keys, select a print mode that places less ink on the media.Parameter

Página 159

10. Select UNIDIR with the and keys for unidirectional printing.11. Press the OK key to confirm the parameter.If the image quality still does not

Página 160

232 Chapter 7 How do I get the best image quality? ENWWHow do I get the best imagequality?

Página 161

8 The problem is… (troubleshootingtopics)This section describes troubleshooting for the printer. If the problem cannot be solved, contact your dealero

Página 162

The problem is… (checklist)Before deciding that there is a serious problem with the printer, check the following items.Symptom Items to be checked Cor

Página 163 - 5 How do I print with a liner

Symptom Items to be checked Corrective measuresPoor print qualityMedia type Check for improvement by changing thesettings of the heater temperature, p

Página 164 - How do I print with a liner

2. Lift the media load lever (1).3. Open the rear cover (2) to access the jammed paper under the carriage (1)..4. The front panel shows the following

Página 165

6. The carriage will move to its home position.7. Load media again (Refer to Install a media roll in the printer using the main scroller).ENWW A print

Página 166

Ink cartridge is not installed1. The front panel displays the following message.XX: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan)XX: Ink name

Página 167

Ink cartridge has passed its expiry date1. The front panel displays the following message.YY: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan; C

Página 168

Turn on the printer1. Turn off (position 0) the printer switch (1) on the rear of the printer, and plug one end of the suppliedpower cable into the po

Página 169

POC error messagesProblem: an unrecoverable error has occurred in the engine section. This error message appears whenan error is detected during self-

Página 170

X: L (left), R (right)YY: Y, M, C, K, Lm, LcZ: error code (1 to 9)Problem: an ink cartridge error has occurred.Solution: follow the instructions on th

Página 171

The ink LED flashesProblem: ink is running out (warning).Solution: prepare a new ink cartridge.Waste ink bottle is not installed1. The following front

Página 172

Problem: There is no media loaded in the printer.Solution: Load media (Refer to Install a media roll in the printer using the main scroller).Problem:

Página 173

Problem: the ambient temperature is not within the operating temperature range for the printer.Solution: use the printer within its operating temperat

Página 174

9 The problem is print qualityThis section explains how to solve print quality problems.Symptom Possible cause Corrective measureA blank sheet of medi

Página 175

Symptom Possible cause Corrective measurePoor print quality cannot be improvedeven when the cleaning is performed.The cap or wiper is stained. Check f

Página 176

10 Tell me about… (basic knowledge topics)This chapter provides necessary information to operate the printer. Familiarize yourself with the basics oft

Página 177

Operating conditionsThis section describes the operating conditions for the printer.Installation spaceMake sure that there is sufficient space around

Página 178

Places where the printer must not be installedDo not install the printer in places that are:●In direct sunlight●Subject to vibration●Excessively dusty

Página 179

4. When you press power on, the printer performs a power-on self-diagnostic test and the followingmessages are displayed on the front panel.(If a 64&q

Página 180

1. Printer switch2. Power socket3. Power on/off keyThe printer is turned on by turning the printer switch on.Afterwards, turn the printer on or off us

Página 181

When the system starts normally, both controllers go online and enter idle mode automatically.Online state (idle mode) displayThe printer can receive

Página 182

CancelOnline state (print information mode) displayMedia total count and ink amount are displayed.ShiftShiftThree-second intervals or ShiftThree-secon

Página 183

ShiftThe arrow keys give access to menus.When the OK key is pressed in the menu mode, the PH RECOVERY menu appears.Shutdown state displayThe printer i

Página 184

254 Chapter 10 Tell me about… (basic knowledge topics) ENWWTell me about… (basicknowledge topics)

Página 185

11 Tell me about media●Storing media●Disposing of media●Using media●Handling prints●Other precautionsChoosing the correct media type for your needs is

Página 186

Using media●Avoid changes to room conditions and allow media to adapt to room conditions out of the packagingfor 3 hours or more before printing.●Low

Página 187

12 Tell me about the ink system●Ink cartridges●Replacing an ink cartridge●Ink cartridge storage and disposal●HP 790 Waste Ink Bottle●HP 790 Cap Cleani

Página 188

1. Black2. Light magenta3. Light cyan4. Yellow5. Magenta6. CyanWARNING! Ink inside the ink cartridge is combustible. Do not expose or store near open

Página 189

Replacing an ink cartridgeYou can check the ink level at any time by accessing the INK menu and pressing the key. Informationon each ink cartridge i

Página 190

Turn the power offTurn off the printerWARNING! The printer has an internal clock which allows it to wash the printheadsautomatically, flushing some in

Página 191

4. The front panel will display a series of warning messages. In response to each message, press theCancel key to cancel the process, or the OK key to

Página 192

NOTE HP ink cartridges must be installed before the “Install By” printed on the cartridge. Useof the ink cartridge three months beyond the “Install By

Página 193 - Use the liner separator bar

cleaning swabs are used for cleaning your printer parts and are designed not to leave particles or fibers onyour printer when you perform cleaning pro

Página 194

the printer has been switched off for less than two weeks. The HP 790 Ink System Cleaning Kit consists ofsix Ink System Cleaning Liquid Cartridges and

Página 195

264 Chapter 12 Tell me about the ink system ENWWTell me about the ink system

Página 196 - Install the separator bar

13 Tell me about waste managementIt is the printer owner’s responsibility to ensure that waste is disposed of in accordance with all local, stateand f

Página 197

There are normally two types of waste disposal services. The most suitable service will depend on yourwaste volume production:●Bottle by bottle and pi

Página 198

●Store the full bottle in an area that has been prepared for this purpose until it is emptied or removedby a waste management company for disposal. Co

Página 199 - Regular maintenance guide

268 Chapter 13 Tell me about waste management ENWWTell me about wastemanagement

Página 200 - Daily printhead maintenance

14 Tell me about front panel menusThis chapter outlines the user menu structure and operations.●Menu operations●The INK menu & messages●The MEDIA

Página 201

CAUTION The printer power switch at the rear of the printer should only be used when theprinter is turned off to move it, connect it to a computer, or

Página 202

Menu operationsWhen the Online key is pressed in the online idle mode, the printer enters offline mode. A menu groupappears on the front panel and men

Página 203

3. To change the option setting displayed, press the OK key.4. Select a setting with the and keys.Select 01 : FINE.5. Press OK key to confirm the

Página 204

5. Change the value using the and keys.NOTE To see the full list of characters available, refer to the list of characters below.6. Press the OK ke

Página 205

The INK menu & messagesThis INK menu is used to display ink information or replace the ink. When the key is pressed, informationon each ink cart

Página 206 - Capping unit cleaning

The front panel tells you to close the ink cover. Printing continues until all the ink in the system is used up.No ink from the new cartridge is suppl

Página 207

2. Press the key to see media information.●MAIN●SUB●MAINN●SUB N●SHEET●DUAL●FRONT●BACKm●BACKtXXXXXX: media typeYYY: media widthZZZ: media lengthPress

Página 208

Selecting a media type number (SELECT MEDIA)Select the media type number you intend to modify or create. You can choose from 01 to 20.Parameters: medi

Página 209 - Ink system storage

Dry time value (DRY TIME VALUE)Use this option to define the amount of time the printhead carriage pauses between printing passes for theselected medi

Página 210

Parameters:●BIDIR — Bidirectional printing gives higher printing speeds with slightly lower image quality and ismore suitable for line and text images

Página 211

Parameters:●NORMAL — Detects the leading edge of the media when you replace or load the media, and thencompletes media loading after checking for skew

Página 212 - Clean ink system

The front panel will advise you when you need to change an ink cartridge.XX: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan)XX: Ink name (C: Cy

Página 213

Parameters: 15 °C to 55 °C, or ** to turn the heater off.NOTE For Celsius/Fahrenheit conversions:F = (9 × C / 5) + 32C = 5 × (F - 32) / 9NOTE This val

Página 214

NOTE For Celsius/Fahrenheit conversions:F = (9 × C / 5) + 32C = 5 × (F - 32) / 9NOTE This value will only be applied if the HEATER PREF option is set

Página 215

Printhead height setting (PH HEIGHT VAL)Use this option to set the printhead height for the selected media type. Change this setting when you changeth

Página 216 - Charge the ink system

YY: Ink colorDisplay order: K -> Lm -> Lc -> Y -> M -> CParameters: sign (+/-), value (-32 to +31)Bidirectional print position (Right)

Página 217 - Clean the platen

NOTE When the TENSION winding or BACK & FWD (MEDIA ADV MODE mode) is selected,the printer will only use START & END even if you have selected

Página 218

Parameters:●SOFTWARE — Settings in the RIP take priority.●FRONT PANEL — Settings in the printer front panel take priority.Heater preference (HEATER P

Página 219 - Carriage cleaning

Parameters: value in mmUnstick mode (UNSTICK MODE)Use this option to execute the media peel sequence to unstick media when printing starts.Parameters:

Página 220 - Replace the waste ink bottle

Parameters:●ON — Pauses printing●OFF — Printing continuesDeleting a media type (DELETE MEDIA)Use this option to delete a registered media type.Media

Página 221

2. Select the media type using the and keys and press OK to confirm deletion.Default values for media typesYour printer comes with a set of factor

Página 222

1 2 3 4 5BACK ADJUSTVAL0 0 0 0 0PRINT MODEPREFSOFTWARE SOFTWARE SOFTWARE SOFTWARE SOFTWAREHEATER PREF SOFTWARE SOFTWARE SOFTWARE SOFTWARE SOFTWAREMe

Página 223 - IQ print

Table of contents1 IntroductionUsing this guide ...

Página 224

2. Remove an ink cartridge (1) from the printer.3. Insert a new ink cartridge (1) into the printer.4. Close the ink cover (1).20 Chapter 1 Introduct

Página 225 - How do I get the best image

●ROUGH (DRAFT) — draft print mode●DETAIL (NORMAL) — standard and high speed print modes●DETAIL (H-QUAL) — high quality print mode●DETAIL (H-DENS) — hi

Página 226 - Print the Image Quality print

Parameters: ±2000 pulse (±5 mm)1 pulse=2.5µmThe PH. MAIN menuUse the PH. MAIN menu to maintain the cap and wiper and to clean the ink system (Refer to

Página 227

Cap cleaning (CAP CLEANING)Use this option to move the printhead carriage to the wiper position so that you can clean the capping unitmanually.Paramet

Página 228

Ink (INK WASTE)Use this menu option to control ink wastage.Parameters:●NORMAL — The standard ink wastage●REDUCED — Reduced ink wastage levelThe PH REC

Página 229 - Manage media types

When the key is released, media feeding stops and the top menu appears on the front panel in offlinemode.The PRINTER menuThis menu is used to print

Página 230 - Create a new media type

The ADJUST menuThis menu is used to set mechanical adjustment parameters. For details on how to print the patterns,see Calibrate the printer.When the

Página 231 - Modify media type settings

YY: Ink colorDisplay order: K -> Lm -> Lc -> Y -> M -> CParameters: sign (+/-), value (-32 to +31)Bidirectional print position (Left) a

Página 232 - Delete a media type

Parameters: sign (+/-), value (-32 to +31)Bidirectional print position (Right) adjustment (YY BIDIR F.D (R))Use this option to adjust the printhead bi

Página 233 - Calibrate the printer

Parameters: ON, OFFBOOT version display (BOOT VERSION)This option displays the BOOT version.Parameters: none.F/W version display (F/W VERSION)This opt

Página 234

Parameters: none.Heater H/W version display (HEATER HW VER)This option displays the heater hardware version.Parameters: none.Heater F/W version displa

Página 235

Print ModesThis printer provides 14 different print modes. Choose the print mode to use based on the type of media,the productivity , and the image qu

Página 236

Factory default setting (FACTORY DEFAULT)This option sets all parameter values to default factory settings.Parameters: none.300 Chapter 14 Tell me a

Página 237 - Back feed adjustment print

15 Tell me about the heatersThis chapter describes temperature control, the heater front panel, parameter setup mode operations, anderror messages of

Página 238

WARNING! Never touch the heaters, as they can cause burns, and always take care whentouching printer components near the heaters.Heater temperature se

Página 239

Heater preset temperature by mediumThe heater preset temperature for each media type is listed below. Preset the heater temperature accordingto the me

Página 240

Flow of heater temperature setting1. If you select the media type when loading the media, the initial temperature value of each heater forthat media i

Página 241

Status: Status of maintaining each heater temperature at the preset temperature on the heater frontpanel.Conditions: 1. If the heater ON/OFF setting o

Página 242

Front heater Print heater Rear heaterPreset temperature AAA BBB CCCCurrent temperature XXX YYY ZZZU stands for the temperature unit: C (Celsius) or

Página 243

No. Item Item display(upper line)Parametersdisplay (lowerline)Description Initial value2 Heat suspendingtime after printingDELAY TIME 00 to 30 MINUTES

Página 244 - The problem is… (checklist)

●Rear heater thermistor temperature error (-10 °C or less, 70 °C or more)●Print heater thermistor temperature error (-10 °C or less, 70 °C or more)●Fr

Página 245 - A printhead crash

16 Tell me about printer specifications●Specifications●Ecological specificationsENWW 309Tell me about printerspecifications

Página 246

10. “F-H-DENSITY” (Reduced PC processing time + High density printing — 8–pass) This mode providesequivalent density and print speed to the H-DENSITY

Página 247 - ENWW A printhead crash 237

SpecificationsItem Specification / FunctionPrint technology Piezo-electric inkjet printheadsResolution — High quality 720 dpi × 720 dpiResolution — St

Página 248 - Ink cartridge is not detected

Item Specification / FunctionNon-operating temperature/humidityrange5 to 35 °C / 10% to 80% RH or less (no condensing)Installation space 177 inches (W

Página 249 - An error message

312 Chapter 16 Tell me about printer specifications ENWWTell me about printerspecifications

Página 250 - Operator error messages

17 Tell me about ordering supplies andaccessories●Ordering supplies●Ordering media●Ordering accessoriesENWW 313Tell me about ordering suppliesand acce

Página 251

Ordering suppliesThe following ink supplies can be ordered for your printer.Table 17-1 Ink cartridgesCartridge Capacity (cm³) Part numberHP 790 Black

Página 252 - Media crash

Table 17-3 HP PaperName Part number SizeHP Premium Scrim Banner Q8678A 36 in x 164 ft(914 mm x 50m)HP Premium Scrim Banner Q8679A 54 in x 100 ft(1372

Página 253 - Other messages

Name Product numberHP Designjet 9000s/10000s Air Purifier System 220V Q6668CHP Designjet 9000s/10000s Air Purifier System 110V Q6668DHP Designjet High

Página 254 - An abnormal sound

18 Tell me about getting help●HP Customer Care●HP Designjet OnlineHP Customer CareAs your strategic support partner, we make it our business to help k

Página 255 - The problem is print quality

●Any special equipment or software you are using (for example, spoolers, networks, switch-boxes,modems, or special software drivers).●The cable you ar

Página 256

IndexAaccessoriesordering 315ADJUST menu 295adjustment patterns 216adjustment patterns; printheadposition 225Bback feed adjustment 228Ccalibrate print

Página 257

●If the printer is making an unusual noise not heard during normal operation.●A piece of metal or a liquid (not part of cleaning and maintenance routi

Página 258 - Operating conditions

MEDIA REG menu 275media tube flanges 60media typesdefault values 288ordering 314weights 314widths 314media types, manage 219menuADJUST 295cap cleaning

Página 259 - The power supply

●If an Air Purification System is installed, allow adequate space for exhaust hoses from the printer.Locate these hoses and the Air Purification Syste

Página 260 - Messages on the front panel

Handling precautionsThese precautions are recommended to avoid damage to your printer and its components.Power supply●Only use a 200-240 V AC power su

Página 261

●Use only an HP waste ink bottle. The bottle must be installed according to instructions or waste inkmay overflow. An HP waste ink bottle must always

Página 262 - Offline (menu mode) display

2 How do I perform basic mediaoperations?This chapter explains how to perform basic media operations and guides you through the normal sequenceof task

Página 263 - Shutdown state display

Install a media roll in the printer using the main scrollerCAUTION Do not touch heater surfaces in the paper path. This may cause burns.Handle media r

Página 264

3. Install the media roll on the main scroller.a. Verify the media winding direction for the side of the media you are going to print onto, either the

Página 265 - 11 Tell me about media

2 How do I perform basic media operations?Install a media roll in the printer using the main scroller ...

Página 266 - Other precautions

c. Use the media positioning tool (2) to set the correct distance between the media (3) edge andthe main scroller flange (1).d. Turn the hand-wheel (1

Página 267 - Ink cartridges

e. Slide the toothed flange spacer (1) over the main scroller (2) until it is fully engaged with themedia tube.f. Slide the flange stopper (2) over th

Página 268 - Tell me about the ink system

If there are two people available to load the main scroller (1) by hand, one person will need to use thescroller handling grip (2) to support the main

Página 269 - Replacing an ink cartridge

b. Carefully lower the opposite end (4) of the main scroller into the scroller retainer (3).5. Adjust the tension bar guide.a. Loosen the locking knob

Página 270

6. Open the rear cover (1).7. Move the media edge guards (1) to each end of the platen so they will not be hidden under the media.8. Lift the media lo

Página 271 - HP 790 Cap Cleaning Kit

10. At the front of the printer, use the black media advance switch (2), or the black media advance switchon the foot switch, to feed enough media to

Página 272 - HP 790 Ink System Storage Kit

c. At the front of the printer, use the black media advance switch to feed the media through themedia feeder until it almost reaches the floor.d. Smoo

Página 273

f. Lower the media load lever (1).g. Adjust the media edge guards (1) so that they are correctly positioned over the edge of the media.12. Close the r

Página 274

a. Select OFF or ON using the or keys.b. Press the OK key to confirm the selection.16. Select a media type.a. Select the media type using the or

Página 275 - Tell me about waste

b. At the front of the printer, use the black media advance switch to feed enough media so that youcan install the tension bar (1) in the slack area o

Página 276 - General recommendations

Prepare for extended power down (two to four weeks) ... 198Ink system storage ...

Página 277

d. Mount the tension bar (1) in the tension bar guides (2).CAUTION Make sure you install the tension bar with the ESD contact ring at the righthand en

Página 278

19. Verify the front panel shows this message and press the OK key.NOTE The next operation will not start if the media is too tight.The media setting

Página 279

Install a media roll in the printer using the sub-scrollerCAUTION Do not touch heater surfaces in the paper path. This may cause burns.Handle media ro

Página 280 - Menu operations

c. Install and tightly lock the flange (1) on the sub-scroller.3. Install the sub-scroller in the printer.a. Unscrew the attachment knob (2) and remov

Página 281

c. Open the rear cover (1).d. Move the media edge guards (1) so they will not be hidden under the media.e. Lift the media load lever (1).44 Chapter 2

Página 282 - Character list

f. Place the sub-scroller (2) on the sub-scroller holders (1).4. Adjust the center sub-scroller holder position.a. Slide the center sub-scroller holde

Página 283 - The INK menu & messages

5. Load the media.a. Feed the media (1) through the media feeder until it almost reaches the floor.b. Rotate the sub-scroller (1) by hand to rewind th

Página 284 - The MEDIA menu

c. Lower the media load lever (1).d. Adjust the media edge guards (1) so that they are correctly positioned over the edge of the media.6. Close the re

Página 285 - The MEDIA REG menu

a. Select SUB using the or keys.b. Press the OK key to confirm the selection.8. Select the whether or not to use nesting.a. Select OFF or ON using

Página 286

10. The media setting operation starts automatically and shows this message on the front panel.If the operation completes correctly, the printer retur

Página 287

An abnormal sound ... 2449 The p

Página 288

NOTE Position the tension bar guide so it does not cause any mechanical interference.3. Use the media positioning tool (2) to set the correct distance

Página 289

5. Slide the flange spacer (1) over the main scroller (2) until it is fully engaged with the empty mediatube.6. Slide the flange stopper (2) over the

Página 290

8. At the rear of the printer, set the white media winding direction switch (1) to the OFF (center) position.WARNING! If you do not set the media wind

Página 291

10. Use the front panel feed menu to feed the media (1) through the media feeder far enough for it to betaken-up on the main scroller (take-up reel).1

Página 292

12. Verify that the tension bar guide (1) is located within the light sensor (2) receiving area and adjust asnecessary.13. At the rear of the printer,

Página 293

15. At the rear of the printer, set the white media winding direction switch (1) to the OFF (center) position.16. Turn the take-up reel by hand (in th

Página 294

19. At the wiper end of the tension bar (1), adjust the take-up bar flange (3) position for the width of themedia, leaving a 2 mm gap, and lock it in

Página 295 - Liner width (LINER WIDTH)

22. If you are using vinyl chloride (PVC) media (1), do not use the full tension bar as explained previously.Instead, adjust the tension bar (2) lengt

Página 296 - Unstick mode (UNSTICK MODE)

2. Press the key to see MEDIA REG menu options.3. Select the media with which you want to use or not use the media edge guards, and press the OKkey.

Página 297

Feed side tension bar assemblyThe tension bars screw into one another to make a total length of 266 cm if all four are used. The longtension bar, with

Página 298

Menu operations ... 270Menu s

Página 299 - Media advance calibration

●If the tension bar is going to be installed in the slack area of the media, use one or more tension bars(3) to create a total length that is equivale

Página 300

●4 x media tube flanges (4)Install the media tube flangesThis procedure describes how to install the media tube flanges on the main scroller (take-up

Página 301 - The PH. MAIN menu

4. Put the rubber spacer A (1) on the flange spacer (2).5. Engage the flange spacer and rubber spacer A (2) with the flange stopper and mount them bot

Página 302 - Cap cleaning (CAP CLEANING)

8. Refer to Install a media roll in the printer using the main scroller and install the main scroller in theprinter.9. Use the front panel feed menu t

Página 303 - The FEED menu

Change the printhead heightYou can increase or reduce the printhead height depending on the thickness of the media you are using.Two tasks must be per

Página 304 - The PRINTER menu

5. Open the cap cover (3) and loosen the printhead fixing screws (1) using the long screwdriver providedwith your printer inserted through the hole in

Página 305 - The ADJUST menu

To change the printhead height on the front panel:1. Press the Online key.2. Press the key to display the MEDIA REG menu.3. Scroll to the PH HEIGHT

Página 306

3. Lift the media load lever (1).4. Use the white rewind switch on the media feed side of the printer to rewind the media back onto themain scroller.5

Página 307 - The SETUP menu

Load cut sheetThe printer's front panel messages will guide you through the process of loading media. To load cut sheet:1. Open the rear cover an

Página 308

3. Lift the media load lever (1).4. Feed the media until a beep sounds from the media feeder (about 200 mm).NOTE If you have problems loading media, f

Página 309 - USB speed (USB SPEED)

Media advance calibration ... 289Media advan

Página 310 - Parameters: none

5. Open the rear cover and adjust the media edge guards (1).6. Lower the media load lever (1).7. Confirm the position of the media edge guards and pre

Página 311 - 15 Tell me about the heaters

a. Select the media type using the or keys.There are five preset media types to choose from:●Paper●Glossy●Matte●Banner●BLT_B (Backlit)b. Press the

Página 312 - Heater temperature settings

2. Press the Shift key to display the FEED menu.3. Hold down the key.While the key is pressed, roll media advances. If cut sheet is loaded, it is

Página 313 - Tell me about the heaters

To use manual nesting:1. Lift the media load lever.2. Rewind the media (1).A. Blank areaNOTE Rewind the media only when the image is dry, to avoid sme

Página 314 - Temperature control

4. Lower the media load lever.5. Select NEST in the SELECT MEDIA menu and press the OK key.NOTE In the next steps, use the MEDIA WIDTH setting if you

Página 315 - The heater front panel

7. Input the nest origin point (print offset value for media width: origin point).The nest origin setting is displayed.The start position for printing

Página 316 - Heater parameter setup mode

9. Select a media type again.ShiftNOTE Ensure front, right, and left margins are sufficient as you rewind the media manually.The media width and nest

Página 317 - Heater error messages

Pause or cancel print jobsYou can pause and cancel printing from the rear of the printer. This may be useful if there are problemswith media output fr

Página 318

Offset media loading using the main scrollerThe temperature at each end of the platen is slightly lower than the temperature at the central area. Onra

Página 319 - Tell me about printer

3. Slide the flange stopper (1) onto the main scroller (2).4. Slide the flange spacer (1) onto the main scroller (2).ENWW Offset media loading using t

Página 320 - Specifications

Turning off the heaters ... 305The heater front panel ...

Página 321 - Ecological specifications

5. Position the media roll spacer on the main scroller to a position equivalent to the middle (half the width)of the media roll you are going to load.

Página 322

b. Carefully slide the media tube (2) onto the main scroller (1). Do not tighten the locking knob atthis stage.c. Slide the toothed flange spacer (1)

Página 323

d. Slide the flange stopper (2) over the main scroller until you can align and fully engage it with thekeyway in the flange spacer (1). Do not tighten

Página 324 - Ordering media

a. Carefully position the drive end (1) of the main scroller into the drive slot (2).b. Carefully lower the opposite end (4) of the main scroller into

Página 325 - Ordering accessories

9. Align and engage the flange stopper (2) with the keyway in the flange spacer (3) and fully tighten thelocking knob (1) to lock it to the flange spa

Página 326

c. Fully tighten the tension bar guide locking knob (2) to lock the tension bar guide (1).12. Open the rear cover (1).13. Move the media edge guards (

Página 327 - 18 Tell me about getting help

14. Lift the media load lever (1).15. Set the feed direction switch (1) to select the way the media is going to be printed, either on the insideor the

Página 328 - HP Designjet Online

CAUTION Inserting the media obliquely or inserting media with wrinkles causes a mediajam or skewed feed.a. Insert the top edge of the media (1) into m

Página 329

e. Use the white rewind switch to rewind the media (1) until it is just protruding from the rear cover.f. Lower the media load lever (1).18. Change th

Página 330

19. Adjust the media edge guards (1) so that they are correctly positioned over the edge of the media.20. Confirm the position of the media edge guard

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