HP Designjet Z5200ps Photo PrinterUsing your printer
x ENWW
●Gamma: Because computer displays are illuminated, images displayed on computers tendto look more luminous than when printed. Increasing the Gamma fro
Proof the output on the monitor (InDesign, PS driver)This example uses Adobe InDesign CS2 under Mac OS, with the PostScript driver. Colormanagement is
6. From the File menu, select Document Setup and check that all settings are correct for yourdocument.7. From the View menu, select Display Performanc
◦Select Printer color management.●Click Print.11. Check the Adobe InDesign Print settings.●Setup (left-hand menu):◦Paper Size: select Defined By Drive
●Pictures > Rendering Intent: select Perceptual.●Check Color Manage RGB Sources to RGB Destinations.5. Select the CMYK tab.●Solid Colors > Profi
●Output Options > Profile: select Europe ISO Coated FOGRA27.●Click OK.7. From the Edit menu, select Preferences > Color Manager (in the left-han
◦Color Options > Setup: select your custom Output Setup.◦Orientation: select the orientation of your document on the paper.◦Click OK.11. Press the
7 Job queue management●Embedded Web Server job queue page●Job preview●Turn off the job queue●Select when to print a job in the queue●Identify a job in
Embedded Web Server job queue pageYou can manage your printer's job queue from the HP Utility, see Access the HP Utility on page 20,or the printe
Job preview is available once the job is processed. To access the preview page, click the magnifyingglass icon, which appears in the Preview column on
1Introduction●Safety precautions●HP Start-up Kit●Your printer's documentation●Using this guide●The printer's main features●The printer'
The job currently being printed has a pointing hand icon, jobs already printed have a check mark,canceled jobs have crosses, processing jobs have a cl
●Waiting for nest: the printer is set up with nesting on and is waiting for other jobs in order tocomplete the nest and proceed with printing●On hold:
8 Retrieving printer usage information●Get printer accounting information●Check printer usage statistics●Check ink and paper usage for a job●Request a
Get printer accounting informationThere are various different ways of getting accounting information from your printer.●View printer usage statistics
Printer statistics with the Embedded Web Server1. Access the Embedded Web Server, see Access the Embedded Web Server on page 20.2. Go to the Main tab
9 Handling ink cartridges and printheads●About the ink cartridges●Check ink cartridge status●Remove an ink cartridge●Insert an ink cartridge●About the
About the ink cartridgesInk cartridges store the ink and are connected to the printheads, which distribute the ink on the paper.You can purchase 130 m
CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to preventthe printer from moving.1.From the front panel, select th
4. Pull the cartridge straight up.NOTE: Avoid touching the end of the cartridge that is inserted into the printer, as there may beink on the connectio
4. Push the cartridge into the slot until it snaps into position. You should hear a beep and seeconfirmation that the cartridge has been inserted.If y
Safety precautionsThe following precautions ensure the proper use of the printer and prevent the printer from beingdamaged. Follow these precautions a
NOTE: If the warranty status is See warranty note, this indicates that non-HP ink is being used.Printer service or repairs required as a result of usi
5. Pull the handle up and toward you to release the wire loop.6. Push the handle back to raise the carriage lid.7. This gives you access to the printh
9. Using the blue handle, use steady force to disengage the printhead.10. Pull the blue handle upward until the printhead is released from the carriag
4. Insert the new printhead into its correct slot in the carriage.CAUTION: Insert the printhead slowly and vertically, straight down. It may be damage
7. Ensure the end of the blue handle catches the wire loop on the near side of the carriage.8. Lower the handle to rest on the carriage lid.When all t
10 Maintaining the printer●Check printer status●Clean the exterior of the printer●Replace the cutter●Maintain the ink cartridges●Move or store the pri
Check printer statusYou can check the current status of the printer in various ways:●If you start the HP Utility, and select your printer, you see a p
4. Lift the ink cartridge cover on the left-hand side of the printer.5. Press the button behind the ink cartridges to release the cover of the left-ha
7. Unscrew and remove the cutter stop using the TORX PLUS screwdriver provided with the newcutter. The screw is captive and will not fall out.8. Remov
10. Slide the new cutter into position on the cutter rail.The two wheels on the bottom of the cutter should engage the central ridge on the cutter rai
Use and maintenanceThese chapters help you carry out normal printer procedures and include the following topics.●Installing the software on page 9●Per
12. Put the left end cover back on the printer, aligning the protrusions with the holes in the printer.13. Close the ink cartridge cover.14. At the fr
5. Before transporting the printer, secure the rear tray in the closed position with tape. Otherwise,the tray could open and perhaps break and fall ou
If you experience very slow progress while uploading the firmware file to the printer, the reason couldbe that you are using a proxy server. In that c
11 Accessories●How to order supplies and accessoriesENWW 123Accessories
How to order supplies and accessoriesThere are two alternative ways to order supplies or accessories for your printer:●Visit http://www.hp.com/go/Z520
Table 11-2 PrintheadsPrinthead Part numberHP 70 Matte Black & Cyan Printhead C9404AHP 70 Light Magenta & Light Cyan Printhead C9405AHP 70 Mag
Paper type g/m² Length Width Part numbersCoated Paper 90 45.7 m (150 ft) 420 mm (16.54 in) Q1443A (J)594 mm (23.39 in) Q1442A (EJ)610 mm (24 in) C6019
Paper type g/m² Length Width Part numbersClear Film 174 22.9 m (75 ft) 610 mm (24 in) C3876A (AEJN)914 mm (36 in) C3875AMatte Film 160 38.1 m (125 ft)
Paper type g/m² Length Width Part numbersProfessional Semi-gloss ContractProofing Paper235 30.5 m (100 ft) 457 mm (18 in) Q8049A (EN)610 mm (24 in) Q7
Paper type g/m² Length Width Part numbersPaper-backed Satin Fabric Silk(with backing)63.516030.5 m (100 ft) 914 mm (36 in) Q1748A (EN)Fine Art Printin
The printer's main featuresYour printer is a color inkjet printer designed for printing high-quality images on paper up to 1118 mm(44 in) wide. S
Table 11-4 Sheet paperPaper type g/m² Length Width Part numbersBond and Coated PaperInkjet Coated Paper 90 610 mm (24 in) 457 mm (18 in) Q1961A (AJEN
Name Download fromSerif PosterPro http://www.hp.com/go/PosterDesignerPro/HP Designjet accounting toolhttp://www.hp.com/go/designjet/accounting/ENWW Ho
12 Troubleshooting paper issues●The paper cannot be loaded successfully●The paper type is not in the driver●The paper has jammed●Prints do not fall ne
The paper cannot be loaded successfully●Ensure no paper is loaded.●Ensure the paper is far enough inside the printer; you should feel the printer grab
Unsuccessful sheet load●Guide the sheet, especially thick papers, when the printer initially feeds the sheet.●Do not attempt to straighten the sheet d
To work with a paper not in the driver, you can add new paper type to your driver, see To create yourown paper preset on page 37. Adding your paper ty
The paper has jammedWhen a paper jam occurs, you normally see the Possible paper jam message in the front-paneldisplay.1. Power off the printer at the
4. Lift the blue lever as far up as it goes.5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.6. St
8. Lower the blue lever.9. Close transparent window.10. Switch on the printer.11. Reload the roll, or load a new sheet. See Load a roll into the print
The paper is cut when the print has been completedBy default the printer cuts the paper after the drying time has been completed, see Change the dryin
Front view1. Ink cartridge2. Ink cartridge slots3. Blue lever4. Transparent window5. Front panel6. Printhead carriage7. Printhead8. Output tray9. Pape
You can check the paper advance calibration status of the currently loaded paper at any time bypressing the View loaded paper key on the front panel.
13 Troubleshooting print-quality issues●General advice●Print quality troubleshooting wizard●Horizontal lines across the image (banding)●The whole imag
General adviceWhen you have any print-quality problem:●To achieve the best performance from your printer, use only genuine manufacturer's supplie
Alternatively, or if you have other print quality problems, you can continue reading this chapter.Horizontal lines across the image (banding)If your p
The whole image is blurry or grainy1. Check that the paper type you have loaded corresponds to the paper type selected in the frontpanel and in your s
1. Check that the paper type you have loaded corresponds to the paper type selected in the frontpanel and in your software. To check on the front pane
Whenever you notice this problem, cancel the printing job immediately. Press the Cancel key andalso cancel the job from your computer application. Soa
First check that the paper type you have loaded corresponds to the paper type selected in the frontpanel and in your software. To check on the front p
Edges of objects are darker than expectedIf edges of objects seem darker than expected, and you have already set the print-quality slider toQuality in
White spots on the printYou may notice white spots on the print. This is probably due to paper fibers, dust or loose coatingmaterial. To avoid this pr
5. Hard power switch6. Power cord plug in7. Paper feederThe front panelYour printer's front panel is located on the front of the printer, in the
Color accuracy using EPS or PDF images in page layout applicationsPage layout applications such as Adobe InDesign and QuarkXPress do not support color
There is another possible explanation for a clipped image. Some applications, such as AdobePhotoshop, Adobe Illustrator and CorelDRAW, use an internal
Lines are too thick, too thin or missing1. Check that the paper type you have loaded corresponds to the paper type selected in the frontpanel and in y
Lines print double or in the wrong colorsThis problem can have various visible symptoms:●Colored lines are printed double, in different colors.●The bo
1. Check that you are using appropriate print-quality settings. See Printing on page 43.2. Reseat the printheads by removing them and then reinserting
The Image Diagnostics PrintThe Image Diagnostics Print consists of patterns designed to highlight printhead reliability problems.It helps you to check
If you see horizontal lines in part 1 and also missing dashes in part 2 for the same color, the printheadresponsible needs cleaning. However, if the r
4. If the problem remains, try cleaning the printhead drop detector. The printer normally notifies youwhen this is necessary, but it may be worth tryi
14 Troubleshooting ink cartridge andprinthead issues●Cannot insert an ink cartridge●Ink cartridge status messages●Cannot insert a printhead●The front-
Cannot insert an ink cartridge1. Check that you have the correct type of cartridge (model number).2. Check that the colored label on the cartridge is
6. Up key - To go up in a menu or option, or to increase a value, for example when configuring thefront-panel display contrast or the IP address.7. Ca
The front-panel display recommends reseating orreplacing a printhead1. From the front panel, turn the power off then on.2. Check the front-panel displ
First, remove the printhead, see Remove a printhead on page 110, and then use a lint-free cloth toclean the bottom of the printhead until the residue
2. To avoid an electric shock, switch the printer off and unplugged it.3. Open the transparent window.4. Find the printhead drop detector beside the s
6. With a dry lint-free cloth, wipe the surface of the drop detector to remove any non-visible debris.7. Close the window.8. Plug in and switch on the
Align the printheadsPrecise alignment between printheads is essential for accurate colors, smooth color transitions andsharp edges in graphical elemen
Image Quality Maintenance menu procedure1. Load the paper you wish to use, see Paper handling on page 24. You can use a roll or cut sheet,however, it
●Test printhead separately: You are recommended to test the printheads individually to find thefailing printhead. Remove all the printheads and insert
15 Troubleshooting general printer issues●The printer does not print●The printer seems slow●Communication failures between computer and printer●Cannot
The printer does not printIf all is in order (paper loaded, all ink components installed and no file errors), there are still reasonswhy a file you ha
Communication failures between computer and printerSome symptoms are:●The front-panel display does not show the Receiving message when you have sent a
Before requesting any internal print, make sure that paper is loaded (roll or sheet), and that the frontpanel displays the Ready message. The loaded p
Cannot access the Embedded Web ServerHave you set a password for the Embedded Web Server, and then forgotten the password? If so, goto the front panel
NOTE: When the printer is powered back on, it takes about three minutes to initialize and check andprepare the printheads. However, it can take up to
◦Print-quality and general troubleshooting links◦Firmware update notices◦ Maintenance tools, like color calibration◦Access to the job queue, job accou
16 Front-panel error messagesOccasionally you may see one of the following messages appear on the front-panel display. If so,please follow the advice
Message RecommendationReplace [color] cartridge Replace the cartridge. See Handling ink cartridges andprintheads on page 105.Reseat [color] cartridge
17 HP Customer Care●Introduction●HP Professional Graphics Services●HP Proactive Support●Contact HP SupportENWW 175HP Customer Care
IntroductionHP Customer Care offers award-winning support to ensure you get the most from your HP Designjet,providing comprehensive, proven support ex
They include remote support. On-site service is also provided if necessary, with two alternativeresponse-time options.●Next business day●Same business
●If you have installed third-party software drivers and RIPs, see their documentation.●If you call one of the Hewlett-Packard offices, please have the
18 Printer specifications●Functional specifications●Physical specifications●Memory specifications●Power specifications●Ecological specifications●Envir
2 Installing the software●Choose which connection method to use●Connect to a network (Windows)●Connect directly to a computer (Windows)●Uninstall the
Functional specificationsTable 18-1 HP 70 ink suppliesPrintheads Two inks in each printhead: magenta and yellow, lightmagenta and light cyan, photo b
Table 18-5 Mechanical accuracy ±0.2% of the specified vector length or ±0.3 mm (whichever is greater) at 23°C (73°F), 50-60% relative humidity, on E/
Environmental specificationsTable 18-11 Printer environmental specificationsTemperature range Humidity rangeOperating for optimal print-quality 22 to
GlossaryAppleTalkA suite of protocols that Apple Computer developed in 1984 for computer networking, not supported by thisprinter. Apple now recommend
ICCThe International Color Consortium, a group of companies that have agreed on a common standard for colorprofiles.Ink cartridgeA removable printer c
IndexSymbols/Numerics16-bit color images 53Aaccessoriesorder 130accounting 103accounting data by E-mail 22acoustic specifications 182alerts 101Bbandin
select paper size 46select paper type 135select rendering intent 71select units 22select wait time 58sleep mode wait time 22unload paper 31, 35view co
black ink comes off 147blurred lines 154bottom of print 148bronzing 148discontinuous lines 153edges darker thanexpected 148edges stepped or notsharp 1
© 2009 Hewlett-Packard DevelopmentCompany, L.P.1st editionLegal noticesThe information contained herein is subjectto change without notice.The only wa
Choose which connection method to useThe following methods can be used to connect your printer.Connection type Speed Cable length Other factorsGigabit
TIP: If you would like to install the PostScript as well as the PCL3 printer driver, click CustomInstall, select the printer from the list of detected
Printer sharing considerations●The HP Utility must be installed on a computer before it can be used from that computer.●Any other people sharing your
3. Open the CD icon on your desktop.4. Open the Mac OS X HP Designjet Installer icon.5. Follow the instructions on your screen. You are recommended to
9. Continue following the instructions on the screen. When you reach the Printer Queue Createdscreen, click Quit to exit, or Create New Queue if you w
8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step1) in the Printer Name column.●If you find the r
9. In the HP Printer Setup Assistant, click Continue.10. In the list of printers that appears, select the entry that uses the connection type USB, and
To delete the print queue:●Under Mac OS X 10.4 there are two ways of deleting the print queue:◦ from the system preferences, select the Printing pane
3 Personalizing the printer●Turn the printer on and off●Change the language of the front-panel display●Access the HP Utility●Access the Embedded Web S
Turn the printer on and offTIP: The printer can be left powered on without wasting energy. Leaving it on improves responsetime and overall system reli
Table of contents1 Introduction ...
Change the language of the front-panel displayThere are two possible ways to change the language of the front-panel menus and messages.●If you can und
If you have followed these instructions but failed to get through to the Embedded Web Server, seeCannot access the Embedded Web Server on page 170.Cha
●Update the printer's firmware●Update the paper presetsIf you forget the password, see Cannot access the Embedded Web Server on page 170.Set the
Configure network settingsTo configure the network settings from the HP Utility for Windows, select Settings tab > NetworkSettings. From the HP Uti
4 Paper handling●General advice●Load a roll onto the spindle●Load a roll into the printer●Unload a roll●Load a single sheet●Unload a single sheet●View
General adviceTIP: Before starting a paper loading process, make sure you have enough room around the printer,both in front and behind.CAUTION: Make s
1. Remove the right-hand end of the spindle from the printer, then the other end.WARNING! Do not insert your fingers into the spindle supports during
TIP: You may need two people to handle a large roll.5. Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is no
Easy loading procedure1. Standing behind the printer, rest the spindle's black end on the left side roll holder. Do not putthe end completely int
4. If the edge of the roll is torn (sometimes due to tape used to hold the end of the roll) or notstraight, pull the paper slightly beyond the cutting
Access the Embedded Web Server ... 20Change the langua
8. Select your paper category and type.TIP: If you have loaded a paper type whose name does not appear in the paper list, see Thepaper type is not in
3. Select Paper load.4. Select Load roll.5. Continue with step 8 of the easy loading procedure.Unload a rollBefore unloading a roll, check whether the
2. Select Unload paper.3. Continue from step 2 of the Unload paper key process.Roll out of paper procedureIf the end of the paper is no longer attache
2. Insert the sheet into the feeder. Load your sheet aligned with the load line and insert until thepaper cannot continue, with thicker sheets you fee
6. If skew checking is enabled (see Skew check on page 40), the printer checks the alignmentand measures the sheet. If you have disabled skew checking
4. Select Load sheet.5. Continue with step 5 of the easy loading procedure.Unload a single sheetTo unload a sheet without printing, use the Unload pap
View information about the paperTo view the loaded paper information, press the View loaded paper key on the front panel.You can also select the Paper
To install a downloaded paper preset1. After finding the right paper preset at http://www.hp.com/go/Z5200ps/paperpresets/ or at thepaper manufacturer&
in the Color Center, and http://www.hp.com/go/Z5200ps/paperpresets/. The available categoriesare:●Bond and Coated Paper: Fiber-based, thin papers with
5. Select a paper category from the drop-down menu. The paper category determines the amountof ink used and other basic printing parameters. For more
Select margins options ... 47Print
10. You can print an image of your choice to check for color gamut, coalescence, mottle andbronzing. If the results are not satisfactory, you can chan
Setup menu icon , then Printing preferences > Paper options > Sheet load, check skew >No.You are not recommended to disable it, unless the p
Turn the automatic cutter on and offTo turn the printer's paper cutter on or off:●From the HP Utility for Windows, select the Settings tab and ch
5Printing●Create a print job●Select print quality●Select paper size●Select margins options●Print with shortcuts●Print on loaded paper●Rescale a print●
Create a print jobIn order to print something, you must send it to the printer. This constitutes a print job, which isentered into the printer's
Printing stored jobsWhen you print a file with the Embedded Web Server, you can mark the job to be stored permanentlyin the printer.If you select Stor
You can select print-quality options in the following ways:●In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Qualitysec
NOTE: If you have disabled skew checking, the paper length is estimated as four times thewidth.TIP: If your document is 330 × 483 mm (13 × 19 in), des
●In the Mac OS X 10.5 or 10.6 Print dialog (PostScript driver): select the Margins/Layoutpanel.●On the Embedded Web Server's Submit Job page: sel
The driver options are now adjusted to suit your job. You can either print immediately, or examine thesettings to check that you agree with them. If y
Printing in grayscale ... 74Color management sc
You can rescale an image in the following ways:●In the Windows driver dialog: go to the Features tab and look at the Resizing Options section.◦ The Pr
●To preview a print under Mac OS, you have the following options:◦Use your application's print preview option.◦ Click the Preview button at the b
●In the Mac OS X 10.4 Print dialog (PostScript driver): go to the Image Quality panel andmove the print-quality slider to the extreme left ('Spee
If you have printhead problemsIf your printheads have an excessive number of clogged nozzles (which may cause banding or whitestreaks on your prints),
Print with no marginsPrinting with no margins (to the edges of the paper) is known as borderless printing.In order to be sure of leaving no margins, t
You may wish to rotate your images by 90 degrees in order to save paper, like this:You can do this in the following ways:●In the Windows driver dialog
AutorotateWith some printer drivers, you can also select the Autorotate option, which will automatically rotateby 90 degrees any oversized portrait im
◦In the Mac OS Print dialog (PostScript driver): select the Finishing panel, then RemoveTop/Bottom Blank Areas and/or Rotate by 90 degrees.◦On the Emb
●The Margins setting must be the same for all pages.●The Mirror Image setting must be the same for all pages.● The Rendering Intent must be the same f
6 Color management●What is color?●The problem: color in the computer world●The solution: color management●Color and your printer●A summary of the colo
10 Maintaining the printer ...
What is color?We see the world around us as steeped in color, where color is in the first instance simply an aspectof how we experience our environmen
To control the output of color imaging devices, the following color spaces are normally used:●RGB (Red, Green and Blue) is the color space typically u
1. All colors2. Computer monitor gamut3. CMYK press gamutFinally, there are some color spaces that are not device-dependent, but instead represent how
●CMS: CMS stands for Color Management System. It is the application that converts the colorinformation stored in the input image, which has the color
generate an RGB ICC profile, describing its color behavior for the paper that was loaded atthe time of measuring.●CMYK mode:◦SWOP: abbreviation of “Sp
A summary of the color management processTo get the accurate and consistent colors that you want, you should follow these steps for each papertype tha
Color calibrationColor calibration enables your printer to produce consistent colors with the particular printheads, inksand paper type that you are u
The calibration process is fully automatic and can be performed unattended after you have loadedpaper of the type you wish to calibrate—which should b
In order to print accurate colors, it is necessary to convert the color values in your files to the colorvalues that will produce the correct colors f
NOTE: Chart measurement may not be successful if you load the chart as a single sheet withskew checking disabled.4. From the measurements made by the
Ink marks on the back of the paper ... 146Vertical dotted or dashed line
ColorSync can be selected under Mac OS X 10.4 from the Color Options panel, thenselect Use Embedded (ICC/ColorSync) from the Source Profile drop-down
preserving shadows when the black point of the source space is darker than that of the destinationspace. This option is allowed only when the relative
HP Professional PANTONE EmulationWhen you use a named PANTONE color in an image, your application will normally send to theprinter a CMYK or RGB appro
Color adjustment optionsThe aim of color management is to print accurate colors. If you perform color management correctly,then you should be able to
●In the Mac OS X 10.4 Print dialog (PostScript driver): select the Color Options panel, thenLightness and Hue.●In the Mac OS X 10.5 or 10.6 Print dial
●The lightness slider simply makes the whole print lighter or darker. This slider is available underWindows in the same window as the other grayscale
●Missing Profiles: check Ask When Opening.●Conversion Options > Intent: select Perceptual.●Click OK.4. From the File menu, select Open to open the
5. From the File menu, select Print with Preview.●Select Page Setup.◦ Format for: select the printer (for example, HP Designjet Z5200ps Photo).◦Paper
3. From the Edit menu, select Color Settings.●Make sure that More Options are displayed.● Color Management Policies: select Preserve Embedded Profiles
5. From the File menu, select Print with Preview.●Select Page Setup.◦ Format for: select the printer (for example, HP Designjet Z5200ps Photo).◦Paper
Unavailable driver features when printing from QuarkXPress ... 171Printer alerts ...
Print a black-and-white photo for an exhibition (Photoshop, PS driver)This example uses Adobe Photoshop CS4 under Windows, with the PostScript driver.
4. From the File menu, select Open to open the image.●If the document has an embedded color profile that does not match the current workingspace, sele
6. From the File menu, select Print with Preview.●Select Page Setup.◦ Format for: select the printer (for example, HP Designjet Z5200ps Photo).◦Paper
conversion will take place in the printer. If you want to convert a color image to black-and-white inPhotoshop CS4, you have to go through the optiona
4. From the File menu, select Open to open the image.●If the document has an embedded color profile that does not match the current workingspace, sele
6. From the File menu, select Print with Preview.●Select Page Setup.◦ Format for: select the printer (for example, HP Designjet Z5200ps Photo).◦Paper
3. If you haven't already created a project for this album, go to the File menu and select NewProject, then name the project. Select the new proj
7. Print your book, using the Print button in the Book Layout Editor.●Presets Name list: select your book preset.● Select Copies and Pages to print.●P
●Select Color Options from the drop-down menu.◦Select Color mode.◦ Select Application color management.●Click Print.Print a digital album (Aperture, P
5. If you like, change the page layout and customize it. You can add photo and text boxes, modifythe box positions and the text styles.6. You can let
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