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Appendix E Service and support

Availability of support and service .........................................................................................100

HP Care Pack™ Services and Service Agreements ......................................................100

Guidelines for repacking the printer ......................................................................................101

How to contact HP ................................................................................................................102

Index

vi ENWW

1 2 3 4 5 6 7 8 9 10 11 12 13 ... 115 116

HP LaserJet 1018 1
HP LaserJet 1018 printer 3
User Guide 3
Table of contents 5
3 Maintenance 6
4 Problem solving 6
Printer basics 9
User guide links 10
Printer configuration 11
Walkaround 12
Printer control panel 13
Media paths 14
Output bin 15
Printer connections 16
Printer software 17
Printer properties (driver) 18
Print setting priorities 19
Printer information page 20
Printer media considerations 21
Printing tasks 23
Manual feed 24
Canceling a print job 25
Guidelines for using media 28
Transparencies 29
Envelopes 29
Cardstock and heavy media 30
Cardstock construction 31
Cardstock guidelines 31
HP media 32
Media to avoid 32
Priority feed slot 34
150-sheet main input tray 34
Printing an envelope 35
Printing multiple envelopes 37
Printing booklets 45
6. Print side two 46
7. Fold and staple the pages 46
Printing watermarks 47
Maintenance 49
Cleaning the printer 50
Changing the pickup roller 53
Cleaning the pickup roller 56
50 Chapter 3 Maintenance ENWW 58
Redistributing toner 59
52 Chapter 3 Maintenance ENWW 60
Changing the print cartridge 61
Problem solving 63
Finding the solution 64
Contact HP support 65
Status light patterns 66
ENWW Status light patterns 59 67
Paper handling problems 68
Printer curled the media 69
Print job is extremely slow 69
Graphics quality 71
Printer software problems 72
Improving print quality 74
Vertical lines 75
Gray background 75
Toner smear 75
Loose toner 76
Vertical repetitive defects 76
Misformed characters 76
Page skew 77
Curl or wave 77
Wrinkles or creases 77
Toner scatter outline 78
Water droplets on bottom edge 78
Clearing jams 79
Printer specifications 83
Environmental specifications 84
Acoustic emissions 85
Electrical specifications 86
Physical specifications 87
Memory specifications 89
Regulatory information 91
Regulatory statements 93
Laser statement for Finland 94
HP LaserJet printing supplies 96
Material restrictions 96
For more information 97
Material safety data sheet 98
Warranty and licensing 99
HP parts and accessories 103
Ordering supplies 104
ENWW Ordering supplies 97 105
Using HP print cartridges 106
Service and support 107
How to contact HP 110
*CB419-90973* 116
CB419-90973 116

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