HP Color LaserJet CM6049f MFPUser Guide
HP ImageREt 4800 ... 149Paper selection ...
84 Chapter 5 Connect the product ENWW
6 Network configuration●Benefits of a network connection●Supported network protocols●Configuring network settings●Network utilitiesENWW 85
Benefits of a network connectionConnecting the product to a network provides a number of benefits:●All network users can share the same product.●You c
Supported network protocolsThe product supports the TCP/IP network protocol, the most widely used and accepted networkingprotocol. Many networking ser
Configuring network settingsYou might need to configure certain network parameters on the product. You can configure theseparameters from the installa
When turned on, a new product that is unable to retrieve a valid IP address from the networkautomatically assigns itself a default IP address. The IP
Configure TCP/IPv4 parametersIf your network doesn't provide automatic IP addressing through DHCP, BOOTP, RARP, or anothermethod, you might need
6. Touch IPV4 Settings.7. Touch Config Method.8. Touch Manual.9. Touch Save.10. Touch Manual Settings.11. Touch Subnet Mask.12. Touch the Subnet Mask
Network utilitiesThe product can be used with several utilities that make it easy to monitor and manage the product ona network.●HP Web Jetadmin: See
7 Paper and print media●Understand paper and print media use●Supported paper and print media sizes●Supported paper types●Special paper or print media
Configure and use the fax features ... 172Digital fax ...
Understand paper and print media useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide
Supported paper and print media sizesNOTE: To obtain best print results, select the appropriate paper size and type in your print driver beforeprintin
Size Dimensions Tray 1 Trays 2, 3, 4, 5Envelope #10 105 x 241 mm (4.13 x 9.49 in) Envelope DL 110 x 220 mm (4.33 x 8.66 in) Envelope C5 162 x 229 mm
Size Dimensions Stacking2Angledstaple (left-angled)Angledstaple (right-angled)Two staples(top or side)Folding Saddle stitch12 x 18 305 x 457 mm(12 x 1
Supported paper typesTable 7-4 Tray 1 paper informationType Specifications Quantity Driver settings Paper orientationPaper and cardstock,standard siz
Type Specifications Quantity Settings Paper orientationPhoto media60 g/m2 (16 lb) bond to220 g/m2 (58 lb) bondMaximum stack height:54 mm (2.1 in)Light
Special paper or print media guidelinesThis product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. Wh
Load paper and print mediaYou can load different media in the trays and then request media by type or size by using the controlpanel.Load Tray 1CAUTIO
Print envelopesIf your software does not automatically format an envelope, specify Landscape for page orientation inyour software program or printer d
2. Adjust the paper width guide by squeezing the adjustment latch and sliding the guide to the sizeof the paper being used.3. Adjust the paper length
Cleaning the ADF delivery system ... 206Clean the ADF delivery system
4. Load paper into the tray face up. Check the paper to verify the guides lightly touch the stack, butdo not bend it.NOTE: To prevent jams, do not ove
●SRA3 (Trays 3, 4, or 5 only)●B5 (ISO)CAUTION: Do not print envelopes or unsupported sizes of paper from the 500-sheet trays. Print onthese types of p
Load large size paper into Tray 3, 4, or 5Use the following instructions if you are loading 11x17, RA3, SRA3, or 12 x 18-sized paper into Tray 3,4, or
Change the Image Rotation setting1. At the control panel home screen, scroll down and touch Administration.2. Scroll down and touch Device Behavior.3.
Table 7-6 Load letterhead, pre-printed, or pre-punched paper — Image Rotation = Left to rightPaper type andtrayImage orientation Duplex mode Staple l
Paper type andtrayImage orientation Duplex mode Staple locationoptionsHow to load forlong-edge feedHow to load forshort-edge feedPre-punched –Tray 1Po
Paper type andtrayImage orientation Duplex mode Staple locationoptionsHow to load forlong-edge feedHow to load forshort-edge feedLetterhead or Pre-pri
Configure traysThe product automatically prompts you to configure a tray for type and size in the following situations:●When you load paper into the t
The HP Color LaserJet CM6049f MFP can automatically classify many paper types into one of thefollowing categories:●Plain●Transparency●Glossy●Extra-hea
Type and SizePrinting by Type or Size means that you want the product to pull from the tray that is loaded with thecorrect type and size of media. Sel
Product feeds incorrect page size ... 252Product pulls from incorrect
Choose an output locationStandard output binsThe product has an ADF output bin and the standard output bin for printed pages. 211 Standard output bin2
Three operation modes Mailbox Mode assigns each bin to a user or group of users. Stacker Mode uses all three outputbins for all print jobs — when one
Figure 7-2 Booklet-maker finisher accessory67532141 Booklet bin guide2 Booklet output bin3 Stacking output bins4 Front door5 Stapler units6 Top cover
Create a booklet from the print driver1. On the File menu of your software program, click Print.2. Select HP Color LaserJet CM6049f MFP.3. Click Prope
Configure the accessory operation modeSelect the operating mode at the control panelYou can set the operating mode for the stapler/stacker or the book
4. Select the HP product, and then click Show Info on the Printers menu.5. Select the Installable Options panel.6. In the Accessory Output Bins list,
120 Chapter 7 Paper and print media ENWW
8 Use product features●Economy settings●Use the stapler●Job storage features for print jobs●Print photos or marketing material●Print weatherproof maps
Economy settingsSleep and wakeSet the sleep delayUse the sleep-delay feature to select the time interval the product remains inactive before entering
7. Touch the appropriate options to set the correct hour, minute, and AM/PM setting.8. If you want the product to enter sleep mode at the same time ea
Cables and interfaces ... 276Appendix B Product sp
Use the staplerThe automatic stapler is only available with the optional HP 3-bin Stapler/Stacker (CC517A) or HPbooklet Maker/Finisher Accessory (CC51
A4LTRA4LTRA4LTRA4 R, LTR R A4 R, LTR RLGL, B4 LGL, B4A3, 11x17A3, 11x17 B4A3, 11x17If the correct paper size or orientation is not used, the print job
Staple print jobsNOTE: For staple job capacity see 3-bin stapler/stacker features on page 114Select the stapler at the control panel for printed jobs1
Job storage features for print jobsYou can save a print job to the product hard disk without printing it. You can then print the job at anytime at the
Print the remaining copies of a proof and hold jobAt the device control panel, use the following procedure to print the remaining copies of a job held
Use the personal job featureUse the personal job feature to specify that a job is not printed until you release it. Your job will be storedon the prod
Use the QuickCopy featureThe QuickCopy feature prints the requested number of copies of a job and stores a copy on the devicehard disk. Additional cop
Use the stored job feature for copy jobsYou also can create a stored copy job at the control panel that can be printed at a later time.Create a stored
5. Touch Delete.6. Touch Yes.If the file has lock symbol next to it, the job requires a PIN to delete it. See Use the personal job featureon page 129
Print photos or marketing materialYou can use the HP Color LaserJet CM6049f to print high-quality color photos, marketing and salesmaterial, or other
Laser statement for Finland ... 292Substances Table (China)
4. When the paper size prompt appears, touch the correct size, and then touch Save.5. When the paper type prompt appears, touch the correct type. See
Print weatherproof maps and outdoor signsYou can use the HP Color LaserJet CM6049f to print durable, waterproof maps, signs, or menus byusing HP Tough
Set the duplex alignmentFor duplexed documents such as brochures, set the registration for the tray before printing to ensurethe pages align.1. From t
9 Print tasks●Cancel a print job●Use features in the Windows printer driverENWW 137
Cancel a print jobYou can stop a print request by using the control panel or by using the software program. For instructionsabout how to stop a print
Use features in the Windows printer driverOpen the printer driverHow do I Steps to performOpen the printer driver On the File menu in the software pro
Set document effectsTo perform the following tasks, open the printer driver and click the Effects tab.How do I Steps to performScale a page to fit on
How do I Steps to performPrint one copy for proof before printing all the copies In the Job Storage Mode area, click Proof and Hold. Theproduct prints
How do I Steps to performObtain support information for the product In the Internet Services drop-down list, select a supportoption, and click Go!Chec
10 Use color●Manage color●Match colors●Advanced color useENWW 143
xiv ENWW
Manage colorSetting color options to Automatic typically produces the best possible print quality for the most commonprinting requirements. However, f
NOTE: Some software programs convert text or graphics to bitmap images. In these cases, settingthe color options for photographs also affects how text
Five values are available for the RGB Color setting:●Select Default (sRGB) for most printing needs. This setting instructs the product to interpret RG
Match colorsThe process of matching product output color to your computer screen is quite complex because printersand computer monitors use different
vary depending on paper type and the software program used. For more details on how to use the colorsamples, go to www.hp.com.Use the following proced
Advanced color useHP ImageREt 4800HP ImageREt 4800 print technology is a system of innovative technologies developed exclusively byHP to deliver super
should be adapted to the HP Color LaserJet CM6049f. Select the appropriate color input profile fromthe printer driver.●Default CMYK+. HP CMYK+ technol
11 Copy●Use the Copy screen●Set the default copy options●Copy from the scanner glass●Copy from the document feeder●Adjust the copy settings●Copy two-s
Use the Copy screenFrom the Home screen, touch Copy to view the Copy screen. Only the first six copy features areimmediately visible. In order to view
Adjust the copy settingsThe product offers several features so you can optimize copied output. These features are all availableon the Copy screen.The
1 Product basics●Product introduction●Product features●Product walkaroundENWW 1
Copy two-sided documentsTwo-sided documents can be copied manually or automatically.Copying two-sided documents manuallyCopies resulting from this pro
4. Touch 2-sided original, 2-sided output.5. Touch OK.6. Touch Start Copy.Make one-sided copies from two-sided documents1. Load the documents to be co
Copy mixed-size originalsYou can copy original documents that are printed on different sizes of paper as long as the sheets ofpaper have one common di
Change the copy-collation settingYou can set the device to automatically collate multiple copies into sets. For example, if you are makingtwo copies o
Copy photos and booksCopy a photo NOTE: Photos should be copied from the flatbed scanner, not from the document feeder.1. Lift the lid and place the p
Combine copy jobs by using Job BuildUse this feature to combine several sets of original documents into one copy job. Also use this featureto copy an
Cancel a copy job1. Touch the Stop button on the control panel and then touch the job from the list.2. Touch Cancel Job and then touch OK.NOTE: If you
12 Scan and send to e-mail●Configure e-mail settings●Use the Send E-mail screen●Perform basic e-mail functions●Use the address book●Change e-mail sett
Configure e-mail settingsThe product offers color-scanning and digital-sending capabilities. By using the control panel, you canscan black-and-white o
Configure the SMTP gateway address1. From the Home screen, touch Administration.2. Touch Initial Setup.3. Touch E-mail Setup, and then touch SMTP Gate
Product introductionFigure 1-1 HP Color LaserJet CM6049f MFP (CE799A)The HP Color LaserJet CM6049f MFP comes standard with the following items:●100-s
Use the Send E-mail screenUse the touchscreen to navigate through the options on the Send E-mail screen.1 Send E-mail button Touching this button scan
Perform basic e-mail functionsThe product e-mail feature offers the following benefits:●Sends documents to multiple e-mail addresses, saving time and
Use the auto-complete functionWhen you type characters into the To:, CC:, or From: fields on the Send E-mail screen, the auto-complete function is act
Use the local address bookUse the local address book to store frequently-used e-mail addresses. The local address book can beshared between devices th
Change e-mail settings for the current jobUse the More Options button to change the following e-mail settings for the current print job:Button Descrip
Scan to a folderIf the system administrator has made the feature available, the device can scan a file and send it to afolder on the network. Supporte
Scan to a workflow destinationNOTE: This device feature is provided by the optional Digital Sending Software.If the system administrator has enabled t
13 Fax●Analog fax●Digital faxENWW 171
Analog faxWhen the analog fax accessory is installed, the product can function as a standalone fax machine.The HP Color LaserJet CM6049f comes with a
The HP LaserJet Analog Fax Accessory 300 User Guide and HP LaserJet MFP Analog Fax Accessory300 Send Fax Driver Guide are both available at www.hp.com
Product featuresTable 1-1 FeaturesSpeed and throughput●Print up to 40 ppm on letter-size paper.●Less than 11 seconds to print the first page●Recommen
Digital faxDigital faxing is available when you install the optional HP Digital Sending Software. For informationabout ordering this software, go to w
14 Manage and maintain the product●Information pages●Embedded Web server●Use HP Web Jetadmin software●Security features●Set the real-time clock●Manage
Information pagesInformation pages provide details about the device and its current configuration. The following tableprovides the instructions for pr
Page description How to print the page from the product control panelColor usage job log 1. From the Home screen, touch Administration2. Touch Informa
Embedded Web serverUse the embedded Web server to view product and network status and to manage printing functionsfrom your computer instead of from t
Embedded Web server sectionsTab or section OptionsInformation tabProvides device, status, andconfiguration information●Device Status: Shows the device
Tab or section OptionsSettings tabProvides the ability to configure thedevice from your computer●Configure Device: Allows you to configure device sett
Tab or section OptionsDigital Sending tab Use the pages on the Digital Sending tab to configure the digital-sending features.NOTE: If the product is c
Use HP Web Jetadmin softwareHP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected
Security featuresSecure the embedded Web serverAssign a password for access to the embedded Web server so that unauthorized users cannot changethe pro
Paper-handling●Input◦Tray 1 (multipurpose tray): A multipurpose tray for paper, transparencies, labels,envelopes and other paper types. See Supported
Gain access to Secure Disk EraseUse HP Web Jetadmin to gain access to and set the Secure Disk Erase feature.Additional InformationFor additional infor
Set the real-time clockUse the real-time clock feature to set the date and time settings. The date and time information isattached to stored print, fa
5. Touch the appropriate options to set the correct hour, minute, and AM/PM setting.6. Touch Save.186 Chapter 14 Manage and maintain the product ENW
Manage suppliesUse genuine HP print cartridges for the best printing results.Print-cartridge storageDo not remove the print cartridge from its package
Replace suppliesWhen you use genuine HP supplies, the product automatically notifies you when supplies are nearlydepleted. The notification to order s
Approximate replacement intervals for suppliesThe following table lists the estimated replacement intervals for supplies and the control panel message
Replace print cartridges1. Grasp the grips on the sides of the front door and pull down to open.2. Grasp the handle of the used print cartridge and pu
5. Remove the new print cartridge from its protective bag.NOTE: Store the protective bag in a secure place for future use.6. Hold both sides of the ca
9. Grasp the grips on the sides of the front door and lift up to close.To recycle the used print cartridge, follow the instructions included with the
Replace image drums1. Grasp the grips on the sides of the front door and pull down to open.2. With one hand, lift and slowly pull the used image drum
Environmental features●Sleep setting saves energy.●High content of recyclable components and materials.Security features●Secure Disk Erase●Security lo
5. Remove the new image drum from its protective bag.NOTE: Store protective bag in a secure place for future use.NOTE: Do not shake the image drum.CAU
To recycle the used image drum, follow the instructions included with the new image drum.Install memoryYou can install more memory for the product.CAU
3. Locate the black formatter pressure release tabs on the formatter board in the rear of the product.4. Gently press the black tabs toward each other
6. To replace a DIMM that is currently installed, spread the latches apart on each side of the DIMMslot, lift the DIMM up at an angle, and pull it out
10. Align the formatter board in the tracks at the bottom of the slot, and then slide the board back intothe product.CAUTION: To prevent damage to the
Install an HP Jetdirect or EIO print server card or EIO hard diskThe HP Color LaserJet CM6049f MFP is equipped with an embedded print server port. If
3. Locate an open EIO slot. Loosen and remove the two retaining screws holding the cover for theEIO slot, and then remove the cover. You will not need
6. Reconnect the power cable and remaining interface cables, and turn the product on.7. Print a configuration page. In addition to a product configura
2. Push up to on the staple cartridge to remove it from the booklet maker or stapler/stacker.3. Insert the replacement staple cartridge unit into the
Replace saddle stitch staple cartridges in the booklet maker1. Open the front door of the booklet maker.2. Grasp the blue handle and pull the staple c
Product walkaroundFront viewHP Color LaserJet CM6049f MFP95671 2 483101 Control panel2 Automatic Document Feeder (ADF) top cover3 ADF input tray for c
5. Unpack the new cartridges and remove the plastic packing lock from each one.6. Hold the new cartridges so that the arrows on the cartridges align w
9. Close the front door of the booklet maker.ENWW Replace supplies 205
Clean the productTo maintain print quality, clean the product thoroughly every time you replace the print cartridge andwhenever print-quality problems
Clean the ADF delivery system1. Open the scanner lid.2. Locate the white, vinyl ADF backing.3. Clean the ADF backing by wiping them with a clean, damp
Clean the ADF rollersYou should clean the rollers in the ADF if you are experiencing misfeeds or if your originals show marksas they exit the ADF.CAUT
6. Close the ADF cover.ENWW Clean the product 209
ADF maintenance kitAfter feeding 60,000 pages through the ADF, a Replace Document Feeder Kit message appears onthe control-panel display. This message
Calibrate the scannerCalibrate the scanner to compensate for offsets in the scanner imaging system (carriage head) for ADFand flatbed scans. Because o
Upgrade the firmwareThe product has remote firmware update (RFU) capability. Use the information in this section to upgradethe product firmware.Determ
4. Locate the downloaded .RFU file for the product.5. Drag and drop the .RFU file onto the PORT1 icon in the browser window.NOTE: The product turns of
Back view1 Interface ports and formatter2 Lock lever for additional input binsENWW Product walkaround 7
Use HP Web Jetadmin to upgrade the firmwareThis procedure requires that you install HP Web Jetadmin Version 7.0 or later on your computer. SeeUse HP W
your computer. See Use HP Web Jetadmin software on page 182. Complete the following steps toupdate the HP Jetdirect firmware by using HP Web Jetadmin.
216 Chapter 14 Manage and maintain the product ENWW
15 Solve problems●Solving general problems●Control-panel message types●Control-panel messages●Jams●Paper-handling problems●Understand lights on the fo
Solving general problemsIf the product is not responding properly, complete the steps in the following checklist, in order. If theproduct does not pas
Mac OS X: Open Print Center, (or Printer Setup Utility for Mac OS X v. 10.3), and double-clickthe line for the HP Color LaserJet CM6049f.8. Verify tha
Control-panel message typesFour types of control-panel messages can indicate the status of or problems with the device.Message type DescriptionStatus
Control-panel messagesThe product provides robust control panel messaging. When a message appears on the control panel,follow the on-screen instructio
JamsCommon causes of jamsThe product is jammed.CauseSolutionThe paper does not meet specifications. Use only paper that meets HP specifications. See S
Jam locationsUse this illustration to identify locations of jams. In addition, this product provides instructions on thecontrol panel to direct you to
Interface portsThe product has five ports for connecting to a computer or a network. The ports are at the left, rearcorner of the product.1234561 Fax
WARNING! To avoid electrical shock, remove any necklaces, bracelets, or other metal items beforereaching into the inside of the product.Type of jam Pr
2. Open the right door.3. If paper has jammed as it enters the output bin, gently pull the paper to remove it.4. Close the right door.ENWW Jams 225
AREA 2: Clear jams in the fuserWARNING! The fuser can be hot while the product is in use. Wait for the fuser to cool before handlingit.1. Open the rig
4. Close the transfer-access panel.5. Open the fuser jam access door above the fuser and remove any paper that is visible. Then closethe fuser jam acc
b. Rotate the fuser-release levers down to open them.c. Grasp the fuser handles and pull straight out to remove the fuser.CAUTION: The fuser weighs 5
e. Close both fuser jam-access doors and align the fuser with the arrows on the product. Pushthe fuser completely into the printer.f. Rotate the fuser
7. Close the right door.Clear jams in the duplex area1. Check for jammed paper inside the product. Open the right door.230 Chapter 15 Solve problems
2. If paper is jammed below the duplexing unit, gently pull the paper downward to remove it.3. If paper is jammed inside the right door, gently pull t
4. Lift the paper-feed cover on the inside of the right door. If jammed paper is present, gently pull thepaper straight out to remove it.125. Lift the
7. Close the transfer-access panel.8. Close the right door.AREA 5: Clear jams in Tray 2 and the internal paper path1. Open the right door.ENWW Jams 23
Serial number and model number locationThe model number and serial number are listed on identification labels located on the rear of the printer.The s
2. Lift the green handle on the transfer-access panel and open the panel.123. Gently pull the paper out of the paper path.4. Close the transfer-access
5. Open Tray 2 and make sure that the paper is stacked correctly.6. Pull the tray completely out of the product by pulling and lifting it up slightly.
9. Close the tray.10. Close the right door.AREA 6: Clear jams in Tray 1NOTE: Even if jammed paper is visible in Tray 1, clear the jam from the inside
1. Open the right door.NOTE: When clearing jams of long paper (11 x 17, 12 x 18, and A3), it may be necessary to cutor tear the jammed paper before op
3. If paper has entered the internal paper path, lift the green handle on the transfer-access panel andopen the panel.124. Gently pull the paper out o
6. Close the right door.AREA 7: Clear jams in optional Trays 3, 4, and 51. Open the right door.2. If paper is visible in the paper-input area, gently
3. Close the right door.4. Open the lower right door.5. Gently pull the jammed paper to remove it.240 Chapter 15 Solve problems ENWW
6. Open the tray that is indicated in the control-panel message, and make sure that the paper isstacked correctly.7. Close the tray.8. Close the lower
AREA 8: Clear jams in the optional finishing devicesClear jams in the output-accessory bridge1. Lift the latch on the top cover of the output-accessor
Clear jams in the sorter area1. Lift the latch on the top cover of the finishing device, and open the top cover.NOTE: Opening the top cover releases p
10 Chapter 1 Product basics ENWW
4. Lift the swing guide panel in the output bin. If you can see any jammed paper, gently pull it out.Clear jams in the booklet maker1. If the paper is
4. Push the lower delivery guide to the right, and remove any jammed paper.125. The positioning knob is the smaller, green dial on the right. Turn the
AREA 9: Clear jams in the ADF1. Open the ADF cover.2. Remove any jammed media.3. Close the ADF cover.246 Chapter 15 Solve problems ENWW
Clear staple jamsClear staple jams in the main staplerThe HP 3-bin Stapler/Stacker and the HP Booklet maker/Finisher Accessory each have a main staple
5. Close the lever at the back of the staple cartridge. Be sure that it snaps into place.6. Reinsert the staple cartridge into the finishing device, a
2. Push the upper delivery guide to the right, and remove any jammed paper.123. Grasp the blue handle for the stapler carriage and pull it straight ou
5. Check each staple cartridge for jammed staples.a. On each staple cartridge, press down on the green plastic tabs while lifting the jam clearancepla
7. Push the staple carriage back into the booklet maker.8. Close the front door of the booklet maker.Jam recoveryThis product provides jam recovery, a
Paper-handling problemsUse only paper that meets the specifications outlined in the HP LaserJet Printer Family Print MediaGuide. This guide is availab
Product pulls from incorrect trayCauseSolutionThe paper size is not configured correctly for the input tray. Print a configuration page or use the con
2 Control panel●Use the control panel●Navigate the Administration menu●Information menu●Default Job Options menu●Time/Scheduling menu●Management menu●
Paper does not feed from Tray 2, 3, 4, or 5CauseSolutionNone of the optional trays appear as input tray options. The optional trays only display as av
Envelopes jam or will not feed in the productEnvelopes jam or will not feed in the productCauseSolutionEnvelopes are loaded in an unsupported tray. On
Product will not duplex or duplexes incorrectlyProduct will not duplex (print 2-sided jobs) or duplexes incorrectlyCauseSolutionYou are trying to dupl
Understand lights on the formatterThree LEDs on the formatter indicate that the product is functioning correctly.121 Heartbeat LED2 HP Jetdirect LEDs
Correct print quality and copy quality problemsThe following procedures help you define print quality problems and what to do to correct them. Oftenpr
(0)(40mm)(36mm)(50mm)(71mm) (94mm)(144mm)(148mm)(82mm)36 mm Developer roller in an image drum.The print quality defect will be in one of the four imag
To identify if the image drum is the problem, insert an image drum from another HP Color LaserJetCM6049f, if one is available, before ordering a new i
3. Select the Paper/Quality tab.4. In the Paper Type drop-down box, select More... and then select the paper type that best matchesthe paper that is l
Clean the registration second transfer assembly1. Open the right door.2. Locate and remove the cleaning brush.3. Lift the green handle on the transfer
4. Clean the media sensor with the cleaning brush.5. Close the transfer access panel, and replace the cleaning brush in its holder.6. Close the right
Use the control panelThe control panel has a VGA touchscreen that provides access to all device functions. Use the buttonsand numeric keypad to contro
Use manual print modesTry the following manual print modes to see if they solve the image quality problems. These options canbe found in the Optimize
Print-quality-troubleshooting pagesUse the built-in print-quality-troubleshooting pages to help diagnose and solve print-quality problems.1. Scroll to
Performance problemsProblem Cause SolutionPages print but are totally blank. The sealing tape might still be in the printcartridges.Verify that the se
Solve fax problemsFor help solving fax problems, go to www.hp.com/go/mfpfaxaccessory300.You can also refer to the Analog Fax Accessory 300 Fax Guide a
Solve network connectivity problemsIf the product is having problems communicating with the network, use the information in this section toresolve the
in the section called HP Jetdirect Configuration. If the addresses match, all networkcommunications are valid.4. If you cannot verify that the product
Solve common Macintosh problemsThis section lists problems that can occur when using Mac OS X.Table 15-1 Problems with Mac OS XThe printer driver is
The printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility.CauseSolutionThe Postscript Printe
When connected with a USB cable, the product does not appear in the Print Center or Printer Setup Utility after the driver is selected.CauseSolutionTh
A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 273
Home screenThe home screen provides access to the device features, and it indicates the current status of the device.NOTE: Depending on how the device
Order parts, accessories, and suppliesTo order parts, accessories, and supplies, contact your dealer.274 Appendix A Supplies and accessories ENWW
Part numbersOrdering information and availability might change during the life of the product.AccessoriesItem Description Part numberHP 3-bin Stapler/
Item Description Part numberRoller kit CB459ATransfer kit CB463AADF roller kit CE487AMemoryItem Description Part number200-pin DDR memory DIMM (
B Product specifications●Physical specifications●Electrical specifications●Acoustic specifications●Environmental specificationsENWW 277
Physical specificationsTable B-1 Product dimensionsProduct Height Depth Width Weight1HP Color LaserJet CM6049f MFP 1194 mm (47 in) 635 mm (25 in) 704
Electrical specificationsWARNING! Power requirements are based on the country/region where the product is sold. Do notconvert operating voltages. This
Acoustic specificationsTable B-5 Sound power and pressure level1 (HP Color LaserJet CM6049f MFP)Sound power level Declared per ISO 9296Printing1LWAd=
Environmental specificationsEnvironmental condition Recommended Allowed Storage/standbyTemperature (product andprint cartridge)17° to 25°C (62.6° to 7
282 Appendix B Product specifications ENWW
C Regulatory informationENWW 283
HP Color LaserJet CM6049f MFPUser Guide
Buttons on the touchscreenThe status line on the touchscreen provides information about the status of the device. Various buttonscan appear in this ar
Compliance with FCC regulationsThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuantto part 15 of
Declaration of ConformityDeclaration of Conformityaccording to ISO/IEC 17050–1 and EN 17050–1Manufacturer's Name: Hewlett-Packard CompanyDoC#: BO
Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen
Return and recycling instructionsUnited States and Puerto RicoThe enclosed label in the HP LaserJet toner cartridge box is for the return and recyclin
Type Carbon monofluoride lithium batteryWeight 0.8 gramsLocation Formatter boardUser removable NoThis product contains mercury in the fluorescent lamp
For more informationTo obtain information about these environmental topics:●Product environmental profile sheet for this and many related HP products●
Certificate of volatilityThis is a statement regarding the volatility of customer data stored in memory. It also outlines how toerase secure data from
Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations
General telecom statementThe HP Color LaserJet CM6049f MFP has the HP LaserJet Analog Fax Accessory 300 already installedto provide communication to t
Substances Table (China)ENWW Safety statements 293
Navigate the Administration menuFrom the Home screen, touch Administration to open the menu structure. You might need to scroll tothe bottom of the Ho
294 Appendix C Regulatory information ENWW
IndexSymbols/Numerics3-bin mailboxcapacity 4selecting 114specifications, physical 2773-bin stapler/stackerfeatures 114500-sheet traysmodels including
outside of product 206touchscreen 206clean page, printing 261clockset 185collating copies 157coloradjusting 144advanced use 149CMYK ink set emulation
driversMacintosh settings 75Macintosh,troubleshooting 270presets (Macintosh) 75settings 66, 67, 72, 73shortcuts (Windows) 139supported 63universal
HP Printer Utility 73HP Printer Utility, Macintosh 73HP Universal Print Driver 64HP Web Jetadminfirmware updates 214HP-UX software 69humidity requirem
mediacustom-size, Macintoshsettings 75first page 75loading tray 2 105loading tray 2, 3, and 4 104loading tray 2, 3, or 4 102pages per sheet 76stapler
partsorder 275pausing a print request 138PCL driversuniversal 64personal jobs 129phone line, connecting faxaccessory 172photoscopying 158improving pri
Ssafety statements 291, 292scale documentsMacintosh 75Windows 140scanner calibration 52, 211scanner glassclean 206scanningspeed specifications 3scan
storage, jobaccessing 127features 127Macintosh settings 74, 78personal 129proof and hold 127QuickCopy 130settings 27store jobsWindows 140storingprint
Information menuAdministration > InformationUse this menu to print information pages and reports that are stored internally on the device.Table 2-1
© 2009 Hewlett-Packard Development Company, L.P.www.hp.com*CE799-90904**CE799-90904*CE799-90904
Menu item Sub-menu item Sub-menu item Values DescriptionSample Pages/Fonts Demonstration Page Print Printout of a page highlighting the printcapabil
Default Job Options menuAdministration > Default Job OptionsUse this menu to define the default job options for each function. These are used if th
Image adjustmentAdministration > Default Job Options > Image AdjustmentTable 2-3 Image Adjustment menuMenu item Values DescriptionDarkness Sele
Default Copy OptionsAdministration > Default Job Options > Default Copy OptionsTable 2-4 Default Copy Options menuMenu item Sub-menu item Value
Default Fax OptionsAdministration > Default Job Options > Default Fax OptionsTable 2-5 Fax Send menuMenu item Sub-menu item Values DescriptionR
Default E-mail OptionsAdministration > Default Job Options > Default E-mail OptionsMenu item Values DescriptionDocument File Type PDF (default)J
Default Send to Folder OptionsAdministration > Default Job Options > Default Send To Folder OptionsMenu item Values DescriptionColor/Black Color
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Default Print OptionsAdministration > Default Job Options > Default Print OptionsTable 2-7 Default Print Options menuMenu item Sub-menu item Va
Time/Scheduling menuAdministration > Time/SchedulingUse this menu to set options for setting the time and for setting the device to enter and exit
Menu item Sub-menu item Sub-menu item Values DescriptionSleep Time MondayTuesdayWednesdayThursdayFridaySaturdaySunday Off (default)CustomUse this fea
Management menuAdministration > ManagementUse this menu to set up global device-management options.NOTE: Values shown with "(default)" ar
Menu item Sub-menu item Values DescriptionRestrict Color Use Color printing access Enable Color (default)Color If AllowedDisable ColorThis item allows
Initial Setup menuAdministration > Initial SetupNOTE: Values shown with "(default)" are the factory-default values. Some menu items have
Menu item Sub-menu item Sub-menu item Values and Description Default IP Specify the IP address to default to when the printserver is unable to obta
Menu item Sub-menu item Sub-menu item Values and Description Primary DNS Use this item to specify an IPv6 address for a primaryDNS server that the
Menu item Sub-menu item Sub-menu item Values and DescriptionSecurity Print Sec Page Yes (default): Prints a page that contains the currentsecurity s
Menu item Sub-menu item Sub-menu item Values and Description SNMP Test This test checks operation of SNMP communicationsby accessing predefined SNM
Table of contents1 Product basicsProduct introduction ...
Menu item Sub-menu item Sub-menu item Values and Description Ping Results Use this item to view the ping test status and resultsusing the control p
Menu item Sub-menu item Sub-menu item Values and DescriptionLink Speed The link speed and communication mode of the printserver must match the net
Fax SetupAdministration > Initial Setup > Fax SetupTable 2-12 Fax Setup menuMenu item Sub-menu item Sub-menu item Values DescriptionRequired Se
Menu item Sub-menu item Sub-menu item Values DescriptionFax Send Settings Fax Dial Volume OffLow (default)HighUse this feature to set the volume of
Menu item Sub-menu item Sub-menu item Values Description Redial Interval The range is between1 and 5 minutes. Thefactory default is 5minutes.Use th
E-mail SetupAdministration > Initial Setup > E-mail SetupUse this menu to enable the e-mail feature and to configure basic e-mail settings.NOTE:
Device Behavior menuAdministration > Device BehaviorTable 2-15 Device Behavior menuMenu item Sub-menu item Sub-menu item Values DescriptionLanguag
Menu item Sub-menu item Sub-menu item Values DescriptionTray Behavior Use Requested Tray Exclusively (default)FirstControl how the device handles jo
Menu item Sub-menu item Sub-menu item Values DescriptionMultifunc FinisherorMBM-3 Bin StaplerOperation Mode MailboxStackerFunction SeparatorThis men
Menu item Sub-menu item Sub-menu item Values Description Fold LTR-R & A4 - R –4.0 mm–3.5 mm–3.0 mm–2.5 mm–2.0 mm–1.5 mm–1.0 mm–0.5 mm0.0 mm0.5
Print Quality menu ... 48Tr
Menu item Sub-menu item Sub-menu item Values Description Fold Legal & JISB4 –4.0 mm–3.5 mm–3.0 mm–2.5 mm–2.0 mm–1.5 mm–1.0 mm–0.5 mm0.0 mm0.5 m
Menu item Sub-menu item Sub-menu item Values Description Fold 11X17 & A3 –4.0 mm–3.5 mm–3.0 mm–2.5 mm–2.0 mm–1.5 mm–1.0 mm–0.5 mm0.0 mm0.5 mm1.
Menu item Sub-menu item Sub-menu item Values DescriptionGeneral PrintingBehaviorOverride A4/Letter NoYes (default)When this feature is enabled, the
Menu item Sub-menu item Sub-menu item Values Description PCL Form Length Type a valuebetween 5 and 128lines. The factorydefault is 60 lines.PCL is a
Print Quality menuAdministration > Print QualityTable 2-16 Print Quality menuMenu item Sub-menu item Values DescriptionAdjust Color Highlights Cya
Menu item Sub-menu item Values DescriptionAuto Sense Mode Tray 1 sensing Full Sensing (default forTray 1)Expanded Sensing(default for Trays 2-5)Transp
Menu item Sub-menu item Values Description Light Media Auto (default)OnPrevents the fuser from wrapping with light paper. Setthis feature to On if yo
Menu item Sub-menu item Values DescriptionCalibration/Cleaning Process Cleaning Page Process Use this feature to create and process a cleaning pa
Troubleshooting menuAdministration > TroubleshootingNOTE: Many of the menu items under the Troubleshooting menu are for advanced troubleshootingpur
Menu item Sub-menu item Sub-menu item Values DescriptionDisable CartridgeCheck Use this item to enter a mode where acartridge (or color pair of c
5 Connect the productUSB connection ...
Menu item Sub-menu item Sub-menu item Values DescriptionFinishing Paper PathTestStaples Finishing Options Choose from a list ofavailable options.Test
Menu item Sub-menu item Sub-menu item Values Description Booklet Maker Media Size LetterLegalA4Executive (JIS)8.5 x 13Select the options that you wan
Menu item Sub-menu item Sub-menu item Values DescriptionComponent Test Transfer MotorsBelt OnlyImage Drum MotorsBlack Laser ScannerCyan Laser Scanne
Menu item Sub-menu item Sub-menu item Values Description Repeat Once (Default)ContinuousDetermines the number of times the test runs.Print/Stop Tes
Resets menuAdministration > ResetsTable 2-18 Resets menuMenu item Values DescriptionClear Local Address Book Clear Use this feature to clear all a
Service menuAdministration > ServiceThe Service menu is locked and requires a PIN for access. This menu is intended for use by authorizedservice pe
60 Chapter 2 Control panel ENWW
3 Software for Windows●Supported operating systems for Windows●Supported printer drivers for Windows●HP Universal Print Driver (UPD)●Select the correc
Supported operating systems for WindowsThe product supports the following Windows operating systems:●Windows XP (32-bit and 64-bit)●Windows Server 200
Supported printer drivers for WindowsHP provides the following drivers for downloading:●HP Universal Print Driver (UPD): Postscript, PCL 6, PCL 5●Mac
Choose the correct orientation for loading letterhead, pre-printed, or pre-punched paper ...
HP Universal Print Driver (UPD)The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access tovirtually any HP Las
Select the correct printer driver for WindowsPrinter drivers provide access to the product features and allow the computer to communicate with theprod
Priority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and dialog bo
Change printer-driver settings for WindowsChange the settings for all print jobsuntil the software program is closedChange the default settings for al
Supported utilities for WindowsHP Web JetadminHP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within yourintran
Software for other operating systemsOS SoftwareUNIX For HP-UX and Solaris networks, go to www.hp.com/support/go/jetdirectunix_software toinstall model
70 Chapter 3 Software for Windows ENWW
4 Use the product with Macintosh●Software for Macintosh●Use features in the Macintosh printer driverENWW 71
Software for MacintoshSupported operating systems for MacintoshThe device supports the following Macintosh operating systems:●Mac OS X V10.3, V10.4, V
Change printer-driver settings for MacintoshChange the settings for all print jobsuntil the software program is closedChange the default settings for
Use the stored job feature for copy jobs ... 131Create a stored copy job ...
Item DescriptionConfiguration Page Prints a configuration page.Supplies Status Shows the device supplies status.File Upload Transfers files from the c
Use features in the Macintosh printer driverPrintCreate and use printing presets in MacintoshUse printing presets to save the current printer driver s
Use watermarksA watermark is a notice, such as “Confidential,” that is printed in the background of each page of adocument.1. On the File menu, click
Print on both sides of the page (duplex printing)Use automatic duplex printing1. Insert enough paper into one of the trays to accommodate the print jo
Store jobsYou can store jobs on the product so you can print them at any time. You can share stored jobs withother users, or you can make them private
3. To open the embedded Web server and perform a maintenance task, do the following:a. Select Device Maintenance.b. Select a task from the drop-down l
80 Chapter 4 Use the product with Macintosh ENWW
5 Connect the product●USB connection●Network connectionENWW 81
USB connectionThis product supports one USB 2.0 device connection. The USB port is located on the back of theproduct. You must use an A-to-B type USB
Network connectionAll product models include an embedded HP Jetdirect print server, which supports connection to anetwork using the local area network
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