Hp 2500 Series Manual do Utilizador

hp color LaserJet 2500 serieshp color LaserJet2500 seriesusecopyright © 2003Hewlett-Packard Companyprinted in USAwww.hp.comC9706-90960*C9706-90960**C9

8 Contents ENWW

98 Problem solving and maintenance ENWWYour document is not printing with New York, Geneva, or Monaco fonts. The printer might be substituting fonts.S

ENWW Chapter 4 Problem solving and maintenance 99Cleaning the printerDuring the printing process, paper, toner and dust particles can accumulate insid

100 Problem solving and maintenance ENWWCalibrating the printerThe printer automatically calibrates when a supply is changed and at set intervals dete

ENWW Chapter 4 Problem solving and maintenance 101Managing suppliesFor warranty information about these supplies, see “Limited warranty for the print

102 Problem solving and maintenance ENWWTo check and order using the embedded Web server1 Open the embedded Web server.2 On Information tab, click Dev

ENWW Chapter 4 Problem solving and maintenance 103HP policy on non-HP suppliesHewlett-Packard Company cannot recommend the use of non-HP supplies, eit

104 Problem solving and maintenance ENWW

ENWW Appendix A Service and support 105AService and supportIntroductionThis section contains support and service information.●“Hewlett-Packard limited

106 Service and support ENWWHewlett-Packard limited warranty statement 1. HP warrants to you, the end-user customer, that HP hardware and accessories

ENWW Appendix A Service and support 107Limited warranty for the print cartridges and imaging drumThis HP product is warranted to be free from defects

ENWW Chapter 1 Printer basics 91Printer basicsIntroductionThis section provides information about the following topics:●“Printer configurations” on pa

108 Service and support ENWWAvailability of support and serviceAround the world, HP provides a variety of service and support options for purchase. Av

ENWW Appendix A Service and support 109HP Express Exchange (U.S. and Canada only) This service, available for an additional fee, is an alternative to

110 Service and support ENWWRepacking the printer If HP Customer Care determines that your printer needs to be returned to HP for repair, follow the s

ENWW Appendix A Service and support 111Service information form WHO IS RETURNING THE EQUIPMENT?Date:Person to contact: _______________________________

112 Service and support ENWW

ENWW Appendix B Specifications and regulatory information 113BSpecifications and regulatory informationIntroductionThis section contains information r

114 Specifications and regulatory information ENWWPrinter specificationsCAUTION Power requirements are based on the country/region where the printer i

ENWW Appendix B Specifications and regulatory information 115Environmental specifications Recommended Operating StorageTemperature(printer and print c

116 Specifications and regulatory information ENWWEnvironmental Product Stewardship programProtecting the environmentHewlett-Packard Company is commit

ENWW Appendix B Specifications and regulatory information 117HP LaserJet printing supplies In many countries/regions, this product's printing sup

10 Printer basics ENWWPrinter configurationsThank you for purchasing the HP Color LaserJet 2500 series printer. This printer is available in the confi

118 Specifications and regulatory information ENWWMaterial safety data sheet Material Safety Data Sheets (MSDS) can be obtained from the HP LaserJet S

ENWW Appendix B Specifications and regulatory information 119FCC regulationsThis equipment has been tested and found to comply with the limits for a C

120 Specifications and regulatory information ENWWRegulatory statements Declaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacture

ENWW Appendix B Specifications and regulatory information 121Laser safety statementThe Center for Devices and Radiological Health (CDRH) of the U.S. F

122 Specifications and regulatory information ENWWFinnish laser statementLASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATHP Color LaserJet 25

ENWW Appendix C Print media specifications 123CPrint media specifications IntroductionThis section contains specifications for the paper and other pri

124 Print media specifications ENWWGeneral guidelinesThis printer accepts a variety of media, such as cut-sheet paper (including up to 100% recycled f

ENWW Appendix C Print media specifications 125Tray specifications This section contains information about the sizes, weights, and capacities of paper

126 Print media specifications ENWWOptional tray 2 specifications Optional tray 3 specifications Optional tray 2 (250-sheet tray)Dimensions1Weight Cap

ENWW Appendix C Print media specifications 127Paper and print mediaThis section contains information about specifications for quality of paper, guidel

ENWW Chapter 1 Printer basics 11Printer features Color printing●Capable of laser printing in full color using the four process colors: cyan, magenta,

128 Print media specifications ENWWGuidelines for usageFor best results, make sure the paper is of good quality, and free of cuts, nicks, tears, spots

ENWW Appendix C Print media specifications 129Printing and storage environment Ideally, the printing and paper-storage environment should be at or nea

130 Print media specifications ENWWEnvelopesUse only tray 1 to print envelopes. Select the type of envelope you are using from the Print dialog box or

ENWW Appendix C Print media specifications 131Envelopes with double side-seamsDouble side-seam construction has vertical seams at both ends of the env

132 Print media specifications ENWWLabels Select the type of label you are using from the Print dialog box or the printer driver. For UNIX, Linux, and

ENWW Appendix D Working with memory and print server cards 133DWorking with memory and print server cardsIntroductionThis section provides information

134 Working with memory and print server cards ENWWPrinter memoryThe printer has two dual inline memory module (DIMM) slots for upgrading with:●● DIMM

ENWW Appendix D Working with memory and print server cards 135Installing memory and font DIMMsYou can install more memory for the printer, and you can

136 Working with memory and print server cards ENWW7 Holding the DIMM by the edges as shown in the illustration, align the notches on the DIMM with th

ENWW Appendix D Working with memory and print server cards 137Checking DIMM installationCheck that the DIMMs are installed correctly and working.To ch

12 Printer basics ENWWNetworking●The 2500L and 2500 models provide an EIO slot for an optional HP Jetdirect print server card for fast and easy connec

138 Working with memory and print server cards ENWWEnabling memoryIf the printer has a new memory DIMM installed, all Windows users of the printer mus

ENWW Appendix D Working with memory and print server cards 139Installing an HP Jetdirect print server card You can install an optional HP Jetdirect pr

140 Working with memory and print server cards ENWW

ENWW Index 141IndexNumerics250-sheet tray. See tray 24-Color option 52500-sheet tray. See tray 3Aaccessorieserrors 76, 79ordering 3part numbers 24ac

142 Index ENWWconsumablesavailability 118life expectancies 101ordering 3part numbers 24recycling 117specifications 114status lights 15, 72status p

ENWW Index 143Fface down bin. See top output binface up bin. See rear output doorfaded print 82FCC statements 119featurescolor 50drivers 38printer 1

144 Index ENWWmodels including 12ordering 3part numbers 24troubleshooting 91Kkeys, control panel 15Llabelsoutput path 42printing 44specifications

ENWW Index 145status, viewing with embedded Web server 60troubleshooting 91Neutral Grays options 52noise specifications 115non-HP print cartridges

146 Index ENWWstatus page, printing 57status, viewing with embedded Web server 61storage specifications 115Print dialog box 34print media. See med

ENWW Index 147tray 1 125tray 2 126tray 3 126skew, troubleshooting 85slanted pages 85slow printing, troubleshooting 92smeared toner, troubleshoot

ENWW Chapter 1 Printer basics 13Printer partsBefore using the printer, familiarize yourself with the parts of the printer.Power switchControl panelTop

148 Index ENWWsize specifications 114troubleshooting 93traysconfiguring 60default 28features 11included 10jams, clearing 68loading 31locating 13medi

hp color LaserJet 2500 serieshp color LaserJet2500 seriesusecopyright © 2003Hewlett-Packard Companywww.hp.comC9706-90960*C9706-90960**C9706-90960*Spin

14 Printer basics ENWWInterface ports All 2500 series printers have two interface ports: an IEEE-1284B parallel port and a USB port. The 2500L and 250

ENWW Chapter 1 Printer basics 15Control panel featuresThe printer contains the following lights and buttons on its control panel:The lights and button

16 Printer basics ENWWUnderstanding Printer StatusThe printer has two buttons and three lights to indicate and control the printer status. To interpre

ENWW Chapter 1 Printer basics 17Software and supported operating systems For easy printer setup and access to the full range of printer features, HP s

18 Printer basics ENWWSoftware for WindowsWhen you install the software for Windows, you can directly connect the printer to a computer using a USB or

ENWW Chapter 1 Printer basics 19Embedded Web serverWhen the printer is directly connected to a computer, the embedded Web server is supported for Wind

20 Printer basics ENWWSoftware for Macintosh For Mac OS 8.6 to 9.x, the Apple LaserWriter 8 driver must be installed to use the PPD file. Use the Appl

ENWW Chapter 1 Printer basics 21Software tips How do I gain access to printer features?Printer features are available in the printer driver. Some feat

22 Printer basics ENWWUninstalling the printing software Uninstall software using the directions below for your operating system.Uninstalling software

ENWW Chapter 1 Printer basics 23Uninstalling software for MacintoshTo remove the printing software from your Macintosh, drag the HP LaserJet folder an

24 Printer basics ENWWAccessories and ordering informationThe following list of accessories was current at the time of printing. Ordering information

ENWW Chapter 1 Printer basics 25 Optional tray 3 500-sheet input tray for letter and A4 sizes. Only one 500-sheet tray can be installed. You must hav

26 Printer basics ENWW

ENWW Chapter 2 Printing tasks 272Printing tasksIntroductionThis section provides information about common printing tasks.●“Choosing paper and other pr

HP Color LaserJet 2500 series printerUser guide

28 Printing tasks ENWWChoosing paper and other print mediaThe printer models come with input trays as specified below.● The 2500L comes with one input

ENWW Chapter 2 Printing tasks 29Supported print media for tray 1 Tray 1 holds up to 125 sheets of paper or up to 10 envelopes. See “Loading tray 1” on

30 Printing tasks ENWWSupported print media for optional tray 3Optional tray 3 holds up to 500 sheets of paper. See “Loading optional tray 3” on page

ENWW Chapter 2 Printing tasks 31Loading trays Load special print media such as envelopes, labels, and grayscale transparencies, in tray 1 only. Load o

32 Printing tasks ENWWLoading optional tray 2Optional tray 2 supports standard-size paper only. Paper includes average-weight letterhead and prepunche

ENWW Chapter 2 Printing tasks 33Loading optional tray 3The optional tray 3 supports A4- and letter-size paper. Optional tray 3 supports only paper, bu

34 Printing tasks ENWWPrinting a jobThis section provides basic printing instructions. When making changes to printing settings, there is a hierarchy

ENWW Chapter 2 Printing tasks 35To print from Windows1 Make sure paper is loaded in the printer.2 On the File menu, click Page Setup or a similar comm

36 Printing tasks ENWWTo print from Macintosh1 Make sure paper is loaded in the printer.2 On the File menu, click Page Setup.3 Make sure that this pri

ENWW Chapter 2 Printing tasks 37Gaining access to printer driver settings This section lists the common printing features that are controlled through

Hewlett-Packard Company11311 Chinden BoulevardBoise, Idaho 83714 U.S.A.Copyright and License ©Copyright Hewlett-Packard Company 2003All Rights Reserve

38 Printing tasks ENWWFeatures in the printer driver Some printer drivers and some operating systems do not support all printer features. Use the PCL

ENWW Chapter 2 Printing tasks 39Setting a custom paper size Use the Custom Paper feature to set up the printer to print to sizes other than standard o

40 Printing tasks ENWWPrinting multiple pages on one sheet of paper (N-up printing)N-up printing is the ability to print multiple pages on one sheet o

ENWW Chapter 2 Printing tasks 41Printing on different paper for the first page Printing on different paper for the first page is useful if you are pri

42 Printing tasks ENWWChoosing an output location The printer comes with the top output bin and a rear output door for printing to a straight-through

ENWW Chapter 2 Printing tasks 43Printing on special print mediaPrinting speeds might be automatically reduced when printing on any special-sized print

44 Printing tasks ENWWPrinting on labels Follow the guidelines here for using labels. See “Print media specifications” on page 123 for more details.CA

ENWW Chapter 2 Printing tasks 45Printing on grayscale transparencies The printer supports printing in grayscale on grayscale or color transparencies.

46 Printing tasks ENWWPrinting on custom-sized print media or cardstock Postcards, 3-by-5-inch (index) cards, and other custom-sized print media can b

ENWW Chapter 2 Printing tasks 47Printing on letterhead or preprinted forms This section shows how to orient letterhead or preprinted forms when you ar

ENWW 3HP Customer Care Telephone supportHP provides free telephone support during the warranty period. When you call, you will be connected to a re

48 Printing tasks ENWWPrinting on both sides (duplexing manually)To print on both sides of the paper, you will have to go to the printer and reinsert

ENWW Chapter 2 Printing tasks 49Canceling a print jobA print job can be stopped from a program, from a print queue, or from the (CANCELJOB) button on

50 Printing tasks ENWWUsing colorThis printer offers great color as soon as you set it up. It provides a combination of automatic color features to ge

ENWW Chapter 2 Printing tasks 51HP ColorSmartThe Automatic color setting (HP ColorSmart) enables optimal color output automatically for diverse types

52 Printing tasks ENWWManual OptionsIf you select Manual, you can individually adjust the Halftoning, Neutral Grays, Edge Control, and RGB Color optio

ENWW Chapter 2 Printing tasks 53Matching colorsThe process of matching printer output color to your monitor is quite complex because printers and comp

54 Printing tasks ENWW

ENWW 3 Managing the printer 553Managing the printerIntroductionThis printer comes with several software tools that help you monitor, troubleshoot pro

56 Managing the printer ENWWSpecial pagesSpecial pages reside within the memory of the printer. These pages help you to diagnose and solve problems wi

ENWW 3 Managing the printer 57Supplies Status page The Supplies Status page lists the remaining life of HP print cartridges and HP imaging drums. It

4 ENWW

58 Managing the printer ENWWHP Color LaserJet 2500 ToolboxHP Color LaserJet 2500 Toolbox is only supported for Windows 98 and later. You must have per

ENWW 3 Managing the printer 59Troubleshooting tabThis section of the navigation bar contains links to the information pages of the printer. (Some of

60 Managing the printer ENWWUsing the embedded Web server When the printer is directly connected to a computer, the embedded Web server is supported f

ENWW 3 Managing the printer 61Information tabThe Information pages group consists of the following pages.●Device Status. This page displays the print

62 Managing the printer ENWWNetworking tab This tab allows the network administrator to control network-related settings for the printer when it is co

ENWW 3 Managing the printer 63Using Printer Status and Alerts Printer Status and Alerts is only supported for Windows 98 and later.The Printer Status

64 Managing the printer ENWW

ENWW Chapter 4 Problem solving and maintenance 654 Problem solving and maintenanceIntroductionThis troubleshooting information is organized to help

66 Problem solving and maintenance ENWWClearing jams Occasionally, paper or other print media can become jammed during a print job. Some causes includ

ENWW Chapter 4 Problem solving and maintenance 67To clear jams from inside the printer CAUTIONJams in this area might result in loose toner on the pag

ENWW Contents 5ContentsHP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Printer basicsIntrodu

68 Problem solving and maintenance ENWW To clear jams from input areas1 Open tray 2 or optional tray 3 to expose the jam.2 Complete one of these steps

ENWW Chapter 4 Problem solving and maintenance 69To clear jams from output areas CAUTIONJams in these areas might result in loose toner on the page. I

70 Problem solving and maintenance ENWW6 Grasp the fuser handles and pull to remove the fuser from the printer. WARNING!The parts on the internal surf

ENWW Chapter 4 Problem solving and maintenance 71Resolving control panel messagesPrinter status is indicated by light patterns on the control panel. T

72 Problem solving and maintenance ENWWSupplies Status lights This section describes the meaning of the patterns for the lights in the Supplies Status

ENWW Chapter 4 Problem solving and maintenance 73Black print cartridge is empty or missing The black print-cartridge light is blinking. The printer st

74 Problem solving and maintenance ENWWBlack print cartridge is a non-HP print cartridge CAUTION: If you continue printing once this print cartridge i

ENWW Chapter 4 Problem solving and maintenance 75Printer Status lightsThe following section describes the meaning of the light patterns in the Printer

76 Problem solving and maintenance ENWWAttention with Ability to ContinueThe Attention light is blinking and the Go light is on. The printer stops pri

ENWW Chapter 4 Problem solving and maintenance 77Secondary light patterns for Printer Status lights This section describes the secondary light pattern

6 Contents ENWW3 Managing the printerIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Sp

78 Problem solving and maintenance ENWW22 Buffer Overflow errorThe Ready light and Go light are on. Press (GO) to try to print a portion of the job.

ENWW Chapter 4 Problem solving and maintenance 79Secondary light patterns for Accessory errors This section describes the secondary light patterns tha

80 Problem solving and maintenance ENWWSolving print-quality problemsIf your document is printing but the quality is not what you expected, start by u

ENWW Chapter 4 Problem solving and maintenance 81Solving issues with all printed documentsThe examples below depict letter-size paper that has passed

82 Problem solving and maintenance ENWWLight print or fade A vertical streak or an incorrect or faded color area appears on the page.● The paper might

ENWW Chapter 4 Problem solving and maintenance 83Gray backgroundThe amount of background toner shading becomes unacceptable.● Perform a calibration. S

84 Problem solving and maintenance ENWWRepetitive defects on the frontMarks repeatedly appear on the printed side of the page at even intervals.● In t

ENWW Chapter 4 Problem solving and maintenance 85Page skew● Make sure the paper or other print media is loaded correctly and that the guides are not t

86 Problem solving and maintenance ENWWIf the problem is not resolvedIf the problem is not resolved, try these steps:1 Perform a cleaning and calibrat

ENWW Chapter 4 Problem solving and maintenance 87Solving issues with color documentsThis section describes issues that can occur when you print in col

ENWW Contents 7Appendix C Print media specificationsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

88 Problem solving and maintenance ENWWMissing or incorrect color● You have changed the color settings manually. Return the color setting to Automatic

ENWW Chapter 4 Problem solving and maintenance 89Resolving problems that generated messagesThis section helps resolve problems that generated messages

90 Problem solving and maintenance ENWWResolving problems that did not generate messagesBegin by using the troubleshooting checklist.Troubleshooting c

ENWW Chapter 4 Problem solving and maintenance 918 Print a page from the HP Color LaserJet 2500 Toolbox (Windows 98 and higher only). a If it prints,

92 Problem solving and maintenance ENWWSolving general printing problemsIn addition to the problems listed in this section, see “Solving common Macint

ENWW Chapter 4 Problem solving and maintenance 93Printer does not pull paper from tray 2 or optional tray 3.The rear paper length guide (tray 2) or th

94 Problem solving and maintenance ENWWPages print, but all colors do not print or the pages are completely blank.If pages print completely blank, the

ENWW Chapter 4 Problem solving and maintenance 95The printer prints, but the text is wrong, garbled, or incomplete.The interface cable is loose or def

96 Problem solving and maintenance ENWWSolving PostScript (PS) errorsThe following situations are specific to PS language and might occur when several

ENWW Chapter 4 Problem solving and maintenance 97Solving common Macintosh problemsIn addition to the problems listed in “Solving general printing prob