Hp LaserJet Enterprise M4555 MFP series Manual do Utilizador

MFP SERIESLASERJET ENTERPRISE M4555User Guide

Load Tray 1 ... 94Load Tray 2 and optional Tr

Manually configure IPv4 TCP/IP parameters from the control panelUse the control-panel Administration menus to manually set an IPv4 address, subnet mas

Manually configure IPv6 TCP/IP parameters from the control panelUse the control-panel Administration menus to manually set an IPv6 address.1. From the

82 Chapter 5 Connect the product ENWW

6 Paper and print media●Understand paper use●Change the printer driver to match the paper type and size in Windows●Supported paper sizes●Supported pap

Understand paper useThis product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide. Paper or print

Media type Do Do notLetterhead or preprinted forms●Use only letterhead or formsapproved for use in laser printers.●Do not use raised or metallicletter

Supported paper sizesNOTE: To obtain best results, select the correct paper size and type in the printer driver beforeprinting.Table 6-1 Supported pa

Table 6-1 Supported paper and print media sizes (continued)Size and dimensions Tray 1 Tray 2 Optional Trays3, 4, and 5Automaticduplex printingB5 (JIS

Table 6-1 Supported paper and print media sizes (continued)Size and dimensions Tray 1 Tray 2 Optional Trays3, 4, and 5Automaticduplex printingEnvelop

Supported paper typesPaper type Tray 1 Tray 2 Optional Trays 3,4, and 5Automatic duplexprintingPlain PaperLight (60–74 g/m2)Cardstock (176–220 gm2)

Save custom print settings for reuse with Windows ... 123Use a printing shortcut with Windows ...

Load paper traysTray and bin capacityTray or bin Paper type Specifications QuantityTray 1 Paper Range:60 g/m2 (16 lb) bond to 200 g/m2 (53 lb) bondMax

Tray or bin Paper type Specifications QuantityEnvelope feeder Envelopes Range:Minimum: 90 mm (3.5 in) x148 mm (5.82 in)Maximum: 178 mm (7.0) x254 mm (

Paper orientation for loading traysIf you are using paper that requires a specific orientation, load it according to the information in thefollowing t

Paper orientation for loading Tray 2 or Trays 3, 4, and 5Paper type Single-sided printing Duplex printingLetterhead, preprinted, or prepunched Face-do

Load Tray 1CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.1. Open Tray 1. 2. Pull out the tray extension to support th

4. Make sure the stack fits under the tabs on theguides and does not exceed the load-levelindicators. 5. Adjust the side guides so that they lightly t

2. Adjust the paper-length and paper-widthguides by squeezing the adjustment latchesand sliding the guides to the size of the paperbeing used. 3. Load

Load Tray 2 and optional Trays 3, 4, and 5 with custom-size paper1. Open the tray. 2. Adjust the paper-length and paper-widthguides by squeezing the

4. Close the tray. 5. The control panel prompts you to set the papersize and type. Select the Custom setting, andthen configure the X and Y dimension

Configure traysThe product automatically prompts you to configure a tray for type and size in the following situations:●When you load paper into the t

9 Copy ... 155Use copy funct

Select the paper by source, type, or sizeIn the Microsoft Windows operating system, three settings affect how the printer driver tries to pullmedia wh

Select an output bin (for models with a stapler/stacker)You can configure the product to use different output bins for printing, copying, and faxing.

4. To configure the bin for copy jobs, open these menus, and then select a bin from the list ofoptions.●Administration●Copy Settings●Output Bin5. To c

7 Manage supplies●Print cartridge information●Supplies views●Manage print cartridges●Replacement instructions●Solve problems with suppliesENWW 103

Print cartridge informationFeature DescriptionPart numbers●Standard-capacity black print cartridge: CE390ASelectability number: 90A●High-capacity blac

Supplies viewsPrint cartridge views124 31 Plastic shield2 Print cartridge memory tag3 Toner sealing tape tab4Imaging drumENWWSupplies views105

Manage print cartridgesSettings for print cartridgesPrint when a print cartridge is at estimated end of life●A Black Cartridge Low message appears whe

Once an HP supply has reached very low, HP’s premium Protection Warranty on that supply hasended. All print defects or cartridge failures incurred whe

Replacement instructionsReplace the print cartridgeCAUTION: If toner gets on clothing, wipe it off with a dry cloth and wash the clothes in cold water

4. Remove the new print cartridge from itsprotective bag.NOTE: Be careful not to damage thememory tag (callout 1) on the print cartridge. 5. Grasp bot

Introduction ... 190HP LaserJet Analog Fax Acce

7. Pull on the orange tab to remove the tonersealing tape. Completely remove the sealingtape from the cartridge.CAUTION: Avoid prolonged exposure toli

Replace the staple cartridge (for models with a stapler/stacker)1. Press the release latch, and then slide thestapler/stacker away from the product. 2

4. Insert a new staple cartridge, push down on itto snap it into place, and then close the staple-cartridge door. 5. Slide the stapler/stacker toward

Solve problems with suppliesCheck the print cartridgeCheck the print cartridge, and replace it if necessary, if you are having any of the following pr

3. Examine the surface of the green imaging drum on the bottom of the print cartridge.CAUTION: Do not touch the green roller (imaging drum) on the bot

Print the supplies status pageThe supplies status page indicates the estimated life remaining in print cartridges. It also lists the partnumber for th

Table 7-1 Supplies status messages (continued)Control panel message Description Recommended actionFuser Kit low The fuser kit is low. The actual supp

Table 7-1 Supplies status messages (continued)Control panel message Description Recommended actionReplace supplies Two or more supplies are at the es

118 Chapter 7 Manage supplies ENWW

8 Print tasks●Cancel a print job with Windows●Basic print tasks with Windows●Additional print tasks with Windows●Walk-up USB printingENWW 119

Default job options ... 214Notification ...

Cancel a print job with WindowsNOTE: If the print job is too far into the printing process, you might not have the option to cancel it.1. If the print

Basic print tasks with WindowsOpen the printer driver with Windows1. On the File menu in the software program,click Print. 2. Select the product, and

Get help for any printing option with Windows1. Click the Help button to open the online Help. Change the number of print copies with Windows1. On th

Save custom print settings for reuse with WindowsUse a printing shortcut with Windows1. On the File menu in the software program,click Print. 2. Selec

3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click theOK button.NOTE: When you select a shortcut, thecorresponding s

2. Select the product, and then click theProperties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortcut as a b

5. Select the print options for the new shortcut. 6. Click the Save As button. 7. Type a name for the shortcut, and click the OKbutton. 126 Chapter

Improve print quality with WindowsSelect the page size with Windows1. On the File menu in the software program, click Print.2. Select the product, and

Print on both sides (duplex) with Windows1. On the File menu in the software program,click Print. 2. Select the product, and then click theProperties

3. Click the Finishing tab. 4. Select the Print on both sides check box.Click the OK button to print the job. Print on 10 x 15 cm (4 x 6 in) paper wi

Does your phone line have a call-waiting feature? ... 234Check fax accessory status ...

7. Expand the list of Type is: options. 8. Expand the list of Photo/Cover 176-220gpaper types, and select the paper type thatyou are using. Print mul

4. Select the number of pages per sheet from thePages per sheet drop-down list. 5. Select the correct Print page borders,Page order, and Orientation o

2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrai

Additional print tasks with WindowsPrint on preprinted letterhead or forms with Windows1. On the File menu in the software program,click Print. 2. Sel

4. From the Paper type drop-down list, click theMore… option. 5. Expand the list of Type is: options. 134 Chapter 8 Print tasks ENWW

6. Expand the list of Other options. 7. Select the option for the type of paper you areusing, and click the OK button. Print on special paper, labels

2. Select the product, and then click theProperties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, cli

5. Expand the list of Type is: options. 6. Expand the category of paper types that bestdescribes your paper.NOTE: Labels and transparencies are in th

Print the first or last page on different paper with Windows1. On the File menu in the software program,click Print. 2. Select the product, and then c

4. In the Special pages area, click the Printpages on different paper option, andthen click the Settings button. 5. In the Pages in document area, sel

Secure the HP Embedded Web Server ... 256Encryption support: HP Encrypted High Perfo

7. If you are printing both the first and last pageson different paper, repeat steps 5 and 6,selecting the options for the other page. 8. Click the OK

2. Select the product, and then click theProperties or Preferences button. 3. Click the Effects tab. 4. Select the Print document on option, andthen

Add a watermark to a document with Windows1. On the File menu in the software program, click Print.2. Select the product, and then click the Propertie

3. Click the Finishing tab. 4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, clickthe Left binding or Right bin

Select output options with Windows (fskm models only)Select an output bin with Windows1. On the File menu in the software program,click Print. 2. Sele

3. Click the Output tab. 4. In the Output Bin Options area, select abin from the Bin drop-down list. Select staple options with Windows1. On the File

2. Select the product, and then click theProperties or Preferences button. 3. Click the Output tab. 4. In the Output Options area, select anoption fr

Use job storage features with WindowsThe following job-storage modes are available for print jobs:●Proof and Hold: This feature provides a quick way t

3. Click the Job Storage tab. 4. Select a Job Storage Mode option. Print a stored jobUse the following procedure to print a job that is stored in th

2. Select the name of the folder where the job isstored. 3. Select the name of the job, adjust the numberof copies, and then touch the Start button t

Change jam recovery ... 296Improve print quality ...

3. Click the Job Storage tab.4. In the Job Storage Mode area, click the Proof and Hold option.Temporarily store a private job on the product and print

Make a permanently stored job private so that anyone who tries to print it must provide aPINNOTE: This option is available if the optional hard disk i

3. Click the Job Storage tab.4. Select the job storage mode that you want.5. To automatically generate the job name associated with the stored documen

Walk-up USB printingThis product features walk-up USB printing, so you can quickly print files without sending them from acomputer. The product accept

4. If you need to adjust the number of copies,touch the Copies field, and then use thekeypad to select the number of copies. 5. Touch the Start butt

9Copy●Use copy functions●Copy settings●Copy a book●Copy a photo●Create a stored copy job●Copy mixed-size originals●Copy on both sides (duplex)●Use Job

Use copy functionsCopyUse the scanner glass to make as many as 9999 copies of small, lightweight paper (less than 60 g/m2or 16 lb) or heavy paper (mor

Cancel a copy job1. Press the Stop button on the control panel and then touch the name of the job.2. Touch the Cancel Job button, and then touch the

Collate a copy job1. From the Home screen, touch the Copy button. 2. Touch the Collate button or the Staple/Collatebutton. 3. Touch the Collate on (S

Copy settingsChange copy qualityOptimize the copy image for text or pictures1. From the Home screen, touch the Copy button. 2. Touch the More Options

Customer self-repair parts ... 313Cables and interfaces ...

1. Use the power switch to turn off the product,and then unplug the power cord from theelectrical socket. 2. Open the scanner lid. 160 Chapter 9 Co

3. Clean the scanner glass and the white plasticbacking with a soft cloth or sponge that hasbeen moistened with nonabrasive glasscleaner. Dry the glas

3. Adjust the sliders to set the Darkness level, theContrast, the Sharpness level, and theBackground Cleanup level. Touch the OKbutton. 4. Touch the S

Define custom copy settingsYou can use the Administration menu to establish default settings that apply to all copy jobs. Ifnecessary, you can overrid

Restore copy default settings1. From the Home screen, open the following menus:●Administration●General Settings●Restore Factory Settings2. Select the

Copy a book1. Lift the lid and place the book on the scanner glass with the upper-left corner of the book in theupper-left corner of the glass.2. Gent

Copy a photoNOTE: Copy photos from the scanner glass.1. Lift the lid and place the photo on the scanner glass with the picture-side down and the upper

Create a stored copy jobUse this procedure to scan a document and save it on the product so you can print copies at any time.1. Place the document fac

Copy mixed-size originalsYou can copy original documents that are printed on different sizes of paper as long as the sheets ofpaper have one common di

Copy on both sides (duplex)1. Load the original documents into the documentfeeder with the first page facing up, and withthe top of the page leading.

Declaration of conformity (fax models) ... 336Safety statements ...

4. To make a two-sided copy from a one-sidedoriginal, touch the 1-sided original, 2-sidedoutput button.To make a two-sided copy from a two-sidedorigin

Use Job Build modeUse the Job Build feature to combine several sets of original documents into one copy job. Also use thisfeature to copy an original

172 Chapter 9 Copy ENWW

10 Scan and send documents●Set up scan/send features●Use scan/send functions●Send a scanned documentENWW 173

Set up scan/send featuresThe product offers the following scan and send features:●Scan and save files to a folder on your network.●Scan and save files

f. Continue through the screens and select the default options you want to apply to the QuickSet.g. On the Summary screen, review the settings and the

Use scan/send functionsSign inSome features on the product control panel can be secured so that unauthorized people cannot usethem. When a feature is

Send a scanned documentSend a scanned document to a network folderThe product can scan a file and save it in a folder on the network. The following op

3. To use one of the preset job settings, select oneof the items in the Quick Sets list. 4. To set up a new job, type the name for the filein the File

1. Place the document face-down on the scannerglass or face-up in the document feeder. 2. From the Home screen, touch the Save toDevice Memory button.

xviii ENWW

5. To configure settings for the document, touchthe More Options button. 6. Touch the Start button to save the file. Send a scanned document to a U

3. Select one of the folders in the list, or touch theNew Folder button to create a new folder onthe USB flash drive. 4. Type the name for the file in

SMTP●SMTP is a set of rules that define the interaction between programs that send and receive e-mail.In order for the product to send documents to e-

3. Open the E-mail Settings menu. 4. Open the E-mail Setup Wizard menu, andfollow the on-screen instructions. Send a scanned document to one or more

4. Type the appropriate information for the field.To send to multiple addresses, separate theaddresses with a semicolon, or touch the Enterbutton on t

If you are not signed in to the product, contacts that you add to the address book will be visible to allpeople who use the product.NOTE: You can also

Send a document to e-mail by using the address book1. Place the document face-down on the scannerglass or face-up in the document feeder. 2. From the

5. Select a name from the list of contacts, andthen touch the right arrow button to add thename to the recipients list.Repeat this step for each reci

188 Chapter 10 Scan and send documents ENWW

11 Fax●Set up fax●Set fax settings●Use fax●Solve fax problemsENWW 189

1 Product basics●Product comparison●Environmental features●Accessibility features●Product viewsENWW 1

Set up faxIntroductionThe HP LaserJet Analog Fax Accessory 500 enables the HP multifunction product (MFP) to function as astandalone analog fax machin

Receive-fax features●Stamp received faxes●Block incoming faxes●Fax polling●Adjustable rings-to-answerAdvanced fax features●Notification of fax status●

Fax Setup WizardThe Fax Setup Wizard guides you through a step-by-step procedure to configure fax settings that arerequired to use the fax feature. If

NOTE: If the Fax Setup menu settings does not appear in the menu listing, LAN or internet fax mightbe enabled. When LAN or internet fax is enabled, th

Set fax settingsRemote fax configurationIn addition to using the product control panel, you can configure the fax accessory remotely by usingvarious s

HP MFP Digital Sending Software Configuration UtilityTo access the analog MFP fax settings by using the DSS configuration utility, perform the followi

Access the Fax Setup Wizard after initial setup through the control panel by following these steps:1. From the Home screen, scroll to and touch the Ad

Fax dialing settingsSet the fax dial volumeUse the Fax Dial Volume setting to control the product's dialing volume level when sending faxes.1. Fr

Set fax send speedThe fax send speed setting sets the modem bit rate (measured in bits per second) of the analog faxmodem while sending a fax.1. From

Set redial on errorThe Redial on error feature sets the number of times a fax number will be redialed when an error occursduring a fax transmission.1.

Product comparisonM4555 MFPCE502A●Prints up to 55 pages per minute (ppm) onLetter-size or 52 ppm on A4-size paper●Scans up to 55 single-sided monochro

Set redial-on-no-answerThe redial-on-no-answer setting selects the number of times the fax accessory redials if the numberdialed does not answer. The

NOTE: You might need a pause between the prefix and the phone number. To insert a 2-secondpause, enter a comma (,), pound sign (#), or a “P”. To add a

Enable PC fax sendUse the PC fax send feature to send faxes from a PC. This feature is enabled by default. If this feature isdisabled, use the followi

To enable or disable JBIG compression, perform the following steps.1. From the Home screen, scroll to and touch the Administration button.2. Open the

Billing codes are disabled by default. Follow these steps to enable billing codes:1. From the Home screen, scroll to and touch the Administration butt

Image preview1. From the Home screen, scroll to and touch the Administration button.2. Open the following menus:●Fax Settings●Fax Send Settings●Defaul

Original sides1. From the Home screen, scroll to and touch the Administration button.2. Open the following menus:●Fax Settings●Fax Send Settings●Defau

If you selected the E-mail option, use the keyboard to type an e-mail address. Then touch the OKbutton to complete the notification setup.6. Touch the

●Legal (8.5 x 13)●A4 (210x297 mm)●A5 (148x210 mm)●B5 (257x182 mm)●16k (197x273 mm)●DPostcard JIS (148x200 mm)4. Touch the Save button.Image adjustment

3. Touch one of the following options:●Manually adjust (default)●Text●Printed picture●Photograph4. Touch the Save button.Job buildUse the job build fe

M4555f MFPCE503AThis model has the same features as the M4555 MFP model, with the following differences:●HP 1 x 500 sheet feeder (Tray 3) with cabinet

3. Touch one of the following options:●Disabled (default)●Enabled4. Touch the Save button.Receive fax settingsFax receive setupSet the ringer volume1.

3. Touch the Rings To Answer drop-down menu and then touch the number of rings (1-5, the defaultis 1).4. Touch the Save button.Set fax receive speed1.

Set ring frequency1. From the Home screen, scroll to and touch the Administration button.2. Open the following menus:●Fax Settings●Fax Receive Setting

NOTE: Only one fax printing schedule can be applied per day.Block incoming faxesUse the fax block list setting to create a list of blocked phone numbe

Initiate polling receiveSome fax machines can hold a fax until another fax machine requests that the fax be sent. When aproduct polls another fax mach

3. Touch one of the following notification settings:●Do not notify (default)●Notify when job completes●Notify only if job fails4. Touch the Print opti

●Default Job Options●Fit to Page3. Touch the Enabled option (default) to enable fit-to-page, or touch the Disabled option to disable fit-to-page.4. To

3. Touch the bin to use for your received faxes.4. Touch the Save button.Set the sidesUse the sides feature to specify 1-side or 2-sided output for fa

Enable fax forwarding1. From the Home screen, scroll to and touch the Administration button.2. Open the following menus:●Fax Settings●Fax Archive and

Use faxFax feature screenThe Fax feature screen is used to send faxes. To access this screen, press the Fax icon displayed on thecontrol panel Home sc

Environmental featuresDuplex Save paper by using duplex printing as your default print setting.Print multiple pages per sheet Save paper by printing t

1 When the Fax Number is touched, a pop up is displayed which includes the PIN button for addingspecial character brackets ([ ]) to hide a PIN, and a

●–●+●X●PWhen entering a phone number from the numeric keypad, include any pauses or other numbers, suchas area codes, access codes for numbers outside

4. Touch the Fax Number box to open thekeypad. 5. Using the keypad, enter a phone number andthen touch the OK button. 6. Touch the Start icon to send

1. From the Home screen, touch the Fax button. 2. Touch the Speed Dial Search button. Thisbutton looks like a magnifying glass and islocated to the r

Send a fax by using fax address book numbersThe fax address book feature allows you to store fax numbers on the product.Your Microsoft® Exchange conta

Touch the OK button to finish canceling the fax job and return to the Fax screen.Cancel pending faxes1. From the Home screen, scroll to and touch the

Create a speed dial list1. From the Home screen, scroll to and touch theFax button. 2. Touch the Speed Dials button to display theSpeed Dial screen. 3

8. Type a fax number for the Speed Dial Name.NOTE: To enter additional fax numbers for aspeed dial name, touch the screen to the rightof the last digi

3. Touch a Speed Dials number of the list to bedeleted. 4. Touch the Delete button. 5. Touch the Yes button to confirm the deletion ofthe speed dial

4. Touch the down arrow on the Speed DialName box to open the drop down menu andthen touch the Fax Numbers option. 5. Scroll through the list of fax n

Accessibility featuresThe product includes several features that aid you with accessibility issues.●Online user guide that is compatible with text scr

3. Touch the Speed Dial number of the list to beedited. 4. Touch the down arrow on the Speed DialName box to open the drop down menu. 5. Touch the Fax

Voice calls and retriesFax call reportA fax call report is printed when the notification feature has been enabled in the Default Job Options orMore Op

NOTE: Retrieved stored faxes can be accessed by entering the Fax Printing menu and changing tothe Print all received faxes mode.If the Print all recei

Solve fax problemsIs your fax set up correctly?Use the following checklist to help identify the cause of any fax related problems you are encountering

Are you using a phone company voice-messaging service or an answeringmachine?If the rings-to-answer setting for the messaging service is lower than th

Fax feature is not operatingThe fax accessory is installed but the icon does not appear on the product main screen.Cause SolutionHP MFP Digital Sendin

Problem Cause SolutionNot able to locate the Fax settings inHP Web Jetadmin.Fax settings in HP Web Jetadmin arelocated under the device's status

Faxes are transmitting or being received very slowly.Cause SolutionThe receiving fax machine might have a slow modem speed. The fax accessory only sen

Problem Cause Solution Your phone line might be noisy or poorqualityTry using a lower baud rate to improvethe reliability of transmission. Seemaximum

Any error that takes place during the fax process regardless of where it originates will be displayed bythe product.If the fax process is interrupted

Product viewsFront viewM4555 MFP1239457681 Standard output bin2 Control panel with color touchscreen display3 Document feeder cover (access for cleari

Send-fax messagesTable 11-1 Send-fax messagesMessage Error No. Description Action(s)Cancelled 0 Fax was cancelled by user atcontrol panel of product.

Table 11-1 Send-fax messages (continued)Message Error No. Description Action(s)Power Failure 0 A power failure occurredduring the fax transmission on

Receive-fax messagesTable 11-2 Receive-fax messagesMessage Error No. Description Action(s)Success n/a Fax received ok. None.Blocked n/a Fax reception

Fax reportsThe following sections list the fax reports available on this product. These reports can be printed orviewed on the product control panel.T

If you want to use the log for record keeping purposes, you should print the log periodically (at leastevery 500 faxes) and then clear it.Billing code

Service settingsThese items in the control-panel menus can help with troubleshooting if the corrective action taken underthe Error Codes section is un

246 Chapter 11 Fax ENWW

12 Manage and maintain●Print information pages●Use the HP Embedded Web Server●Use HP Web Jetadmin software●Product security features●Economy settings●

Print information pagesInformation pages provide details about the product and its current configuration. Use the followingprocedure to print or view

Use the HP Embedded Web ServerUse the HP Embedded Web Server to view product status, configure product network settings, and tomanage printing functio

M4555f MFP1234576891011121 Standard output bin2 Control panel with color touchscreen display3 Document feeder cover (access for clearing jams)4 Docume

HP Embedded Web Server featuresInformation tabTable 12-1 HP Embedded Web Server Information tabMenu DescriptionDevice Status Shows the product status

Table 12-2 HP Embedded Web Server General tab (continued)Menu DescriptionEdit Other Links Add or customize a link to another Web site. This link appe

Scan/Digital Send tabTable 12-4 HP Embedded Web Server Scan/Digital Send tabMenu DescriptionAddress Book Add e-mail addresses into the product one at

Fax tab (fskm models only)Table 12-5 HP Embedded Web Server Fax tabMenu DescriptionFax Send Setup Configure settings for sending faxes, including the

Security tabTable 12-7 HP Embedded Web Server Security tabMenu DescriptionGeneral Security Configure an administrator password so you can restrict ac

Use HP Web Jetadmin softwareHP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected

Product security featuresSecurity statementsThe product supports security standards and recommended protocols that help you keep the productsecure, pr

For more information about the encrypted hard disk, see the HP High-Performance Secure Hard DiskSetup Guide.1. Go to www.hp.com/support.2.Type Secure

Economy settingsPowersave modesUse the Sleep Schedule feature to reduce power consumption when the product is inactive. You canschedule specific times

Set the sleep scheduleNOTE: You must configure the date and time settings before you can use the Sleep Schedule feature.If you have already configured

10 Tray 311 Lower right door latch12 Storage cabinet8 Chapter 1 Product basics ENWW

Install external I/O devicesThis product is equipped with an external I/O (EIO) slot. You can install an additional HP Jetdirect printserver card or e

3. Loosen and remove the two retaining screws holding the cover for the EIO slot, and then removethe cover. You will not need these screws and the cov

5. Insert and tighten the retaining screws that came with the print server card.6. Reconnect the power cable and remaining interface cables, and turn

Clean the paper path1. From the Home screen, touch the Device Maintenance button.2. Open the following menus:●Calibration/Cleaning●Cleaning Page3. Tou

2. Open the scanner lid. 3. Clean the scanner glass and the white plasticbacking with a soft cloth or sponge that hasbeen moistened with nonabrasive

Product updatesTo download the most recent firmware upgrade for the product, go to www.hp.com/go/ljm4555mfp_firmware.ENWWProduct updates265

266 Chapter 12 Manage and maintain ENWW

13 Solve problems●Self help●Solve problems checklist●Restore factory settings●Interpret control-panel messages●Paper feeds incorrectly or becomes jamm

Self helpIn addition to the information in this guide, other sources are available that provide helpful information.Printable poster for using the pro

Solve problems checklistFollow these steps when trying to solve a problem with the product.1. Make sure the product Ready light is on. If no lights ar

M4555fskm MFP1234576891011131415121 Stapler/stacker output bins2 Stapler/stacker accessory3 Control panel with color touchscreen display4 Document fee

Windows: Click Start, click Settings, and then click Printers or Printers and Faxes.Double-click the name of the product.-or-Mac OS X: Open the Printe

Restore factory settings1. From the Home screen, scroll to and touch the Administration menu.2. Open the following menus:●General Settings●Restore Fac

Interpret control-panel messagesControl-panel message typesFour types of control-panel messages can indicate the status of or problems with the produc

Paper feeds incorrectly or becomes jammed●The product does not pick up paper●The product picks up multiple sheets of paper●Prevent paper jams●Clear ja

4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray,straighten the stack, and then return some of the pa

7 Stapler door (for models with a stapler/stacker)8 Output bins (for models with a stapler/stacker)ENWWPaper feeds incorrectly or becomes jammed275

Clear jams in the document feeder1. Open the document feeder cover. 2. Lift the jam-access door, and remove anyjammed paper. 3. Close the document fe

Clear paper jams in the stapler (for models with a stapler/stacker)1. Press the release latch, and then slide thestapler/stacker away from the product

Clear staple jams (for models with a stapler/stacker)1. Press the release latch, and then slide thestapler/stacker away from the product. 2. Open the

4. Lift up on the small lever at the back of thestaple cartridge. 5. Remove the jammed staples. 6. Close the lever at the back of the staplecartridge

LaserJet Enterprise M4555 MFP SeriesUser Guide

9 Right door latch10 Tray 211 Tray 312 Lower right door latch13 Tray 414 Tray 515 Stapler door (access to the staple cartridge)Back view3211 Interface

7. Insert the staple cartridge into the stapler, pushdown on the green handle until it snaps intoplace, and then close the staple-cartridgedoor. 8. Sl

Clear jams in the output bin area1. If paper is visible from the output bin, graspthe leading edge and remove it. Clear jams from under the top cover1

2. Remove any jammed sheets that are visible inthe print cartridge area. 3. If no jammed paper is visible, remove the printcartridge, and then remove

Clear jams in the right door1. Open the right door. 2. Gently pull the paper out of the pickup area. 3. Close the right door. ENWWPaper feeds incor

Clear jams in Tray 11. Clear the jam by gently pulling the paper straight out. Touch the OK button to clear the message.2. If you cannot remove the pa

3. Pull the top cover release lever to open the top cover, and then remove the print cartridge.4. At the front of the registration roller, lift the sm

5. At the back of the roller, use the longer green tab to raise the metal shield, and then pull anyjammed paper straight out. Touch the OK button to c

7. Reinstall the black-plastic shield.ENWWPaper feeds incorrectly or becomes jammed287

Clear jams in Trays 2, 3, 4, or 5CAUTION: Opening a tray when paper is jammed can cause the paper to tear and leave pieces ofpaper in the tray, which

Clear jams in the lower right door (Trays 3, 4, or 5)1. Open the lower right door. 2. If paper is visible, gently pull the jammedpaper up or down to

Interface ports14735261 Slot for a cable-type security lock2 Foreign interface ports for connecting third-party devices (round)3 Hi-speed USB 2.0 prin

Clear jams in the fuserCAUTION: The fuser can be hot. Turn off the product, and then wait for the fuser to cool.1. Models with a stapler/stacker: Disc

4. Slide the duplexer away from the product to remove it.5. Carefully flex the left-hand side of fuser-entrance guide to release it, and then rotate t

7. Clear the jam by carefully pulling the paper straight out.8. Push the fuser straight into the product until it snaps into place.9. Insert the right

10. Slide the duplexer into the product to install it.11. Models with a stapler/stacker: Slide the stapler/stacker toward the product until it latches

13. All other models: Slide the output bin toward the product to install it.Clear jams in the registration area1. Pull the top cover release lever to

2. If jammed paper is visible under the registration shield use the green lever to raise the shield, andthen clear the jam by gently pulling the paper

Change jam recoveryThis product provides a jam recovery feature that reprints jammed pages.1. From the Home screen, touch theAdministration button. 2.

Improve print qualityYou can prevent most print-quality problems by following these guidelines.●Use the correct paper type setting in the printer driv

Print a cleaning pagePrint a cleaning page to remove dust and excess toner from the paper path if you are having any of thefollowing problems:●Specks

NOTE: If you are using a draft or EconoMode print setting, the printing might appear light. HP doesnot recommend the full time use of EconoMode. If Ec

Control-panel layout75863149101421213 111 Hardware integration port Area for adding third-party security devices2 Touchscreen graphical display Use th

Use the printer driver that best meets your printing needsYou might need to use a different printer driver if the printed page has unexpected lines in

Improve print quality for copiesIf you encounter print quality problems in copied documents, review the solutions for printed documentslisted previous

The product does not print or it prints slowlyThe product does not printIf the product does not print at all, try the following solutions.1. Make sure

The product prints slowlyIf the product prints, but it seems slow, try the following solutions.1. Make sure the computer meets the minimum specificati

Solve walk-up USB printing problems●The Open from USB menu does not open when you insert the USB accessory●The file does not print from the USB storag

The file that you want to print is not listed in the Open from USBmenu1. You might be trying to print a file type that the USB printing feature does n

Solve connectivity problemsSolve direct-connect problemsIf you have connected the product directly to a computer, check the cable.●Verify that the cab

3. If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead ofthe IP address.4. If the IP address is correct, del

Solve product software problems with WindowsProblem SolutionA printer driver for the product isnot visible in the Printer folderReinstall the product

Solve product software problems with Mac●The printer driver is not listed in the Print & Fax list●The product name does not appear in the product

Control-panel help systemThe product has a built-in Help system that explains how to use each screen. To open the Help system,touch the Help button i

A print job was not sent to the product that you wanted1. Open the print queue and restart the print job.2. Another product with the same or similar n

A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 311

Order parts, accessories, and suppliesOrder supplies and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessorieswww.hp.com/buy/partsOrder

Part numbersOrdering information and availability might change during the life of the product.AccessoriesItem Description Part numberHP Color LaserJet

ItemDescription1Self-replacement options Part numberDocument feedermaintenance kitIncludes a replacement rollerassembly and separation padfor the docu

B Service and support●Hewlett-Packard limited warranty statement●HP's Premium Protection Warranty: LaserJet print cartridge limited warranty stat

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet M4555, M4555h, M4555f, M4555fskm 1-year next day on-site

HP's Premium Protection Warranty: LaserJet printcartridge limited warranty statementThis HP product is warranted to be free from defects in mater

Data stored on the print cartridgeThe HP print cartridges used with this product contain a memory chip that assists in the operation of theproduct.In

End User License AgreementPLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User LicenseAgreement (“EULA”) is a contract between (a)

Touchscreen navigationThe home screen provides access to the product features, and it indicates the current status of theproduct.NOTE: HP regularly up

4. TRANSFER.a. Third Party Transfer. The initial end user of the HP Software may make a one-time transfer ofthe HP Software to another end user. Any t

OpenSSLThis product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit(http://www.openssl.org/)THIS SOFTWARE IS PROVIDE

Customer self-repair warranty serviceHP products are designed with many Customer Self Repair (CSR) parts to minimize repair time andallow for greater

Customer supportGet telephone support for your country/regionHave the product name, serial number, date of purchase, andproblem description ready.Coun

324 Appendix B Service and support ENWW

C Product specifications●Physical specifications●Power consumption, electrical specifications, and acoustic emissions●Environmental specificationsENWW

Physical specificationsTable C-1 Product dimensionsProduct Height Depth Width WeightM4555 MFPM4555h MFP549 mm (21.6 in) 511 mm (20.1 in) 739 mm (29.1

D Regulatory information●FCC regulations●Environmental product stewardship program●Declaration of conformity●Declaration of conformity (fax models)●Sa

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class A digital device,pursuant to Part 15 of the FCC rules. T

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

4 Help button Touch the Help button to open the embedded help system.5 Scroll bar Touch the up or down arrows on the scroll bar to see the complete li

HP LaserJet print suppliesIt’s easy to return and recycle your HP LaserJet print cartridges after use—free of charge—withHP Planet Partners. Multiling

If you are returning the package with the FedEx label, give the package to either the U.S. Postal Servicecarrier or FedEx driver during your next pick

For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or theElectronics Industries Alliance: www.eiae.org.Dis

Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment.ENWW Environmental product stewardship program 333

Declaration of conformityDeclaration of conformityaccording to ISO/IEC 17050-1 and EN 17050-1Manufacturer's Name: Hewlett-Packard Company DoC#: B

This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not causeharmful interfe

Declaration of conformity (fax models)Declaration of conformityaccording to ISO/IEC 17050-1 and EN 17050-1Manufacturer's Name: Hewlett-Packard Co

This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not causeharmful interfe

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations

EMC statement (China)EMC statement (Korea)EMI statement (Taiwan)Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP LaserJet M4555,

Buttons on the touchscreenThe status line on the touchscreen provides information about the product status. Various buttons canappear in this area. Th

VARO !Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessatoiminnassa. Älä katso säteeseen.VARNING !O

Additional statements for telecom (fax) productsEU Statement for Telecom OperationThis product is intended to be connected to the analog Public Switch

An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment isdesigned to be connected to the telephone network o

Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indicationof the maximum number of terminals allowed to be co

344 Appendix D Regulatory information ENWW

IndexSymbols/Numerics10 x 15 cm paperprinting (Windows) 1294 x 6 in paperprinting (Windows) 129Aaccessoriesordering 312part numbers 313acoustic specif

Print Settings menu 33Reports menu 20Scan/Digital Send Settingsmenu 27security 257Service menu 46settings 52, 64Stapler/Stacker Settings menu38touchsc

envelopesloading in Tray 1 94loading orientation 92environment, specifications 326environmental features 4Environmental Product StewardshipProgram 329

software, USB connections 74software, wired networks 78interface portslocating 10, 11Internet Explorer, versionssupportedHP Embedded Web Server249IP a

memory taglocating 109memory, saving and deletingfaxes 220menussummary 18menus, control panelAdministration 20Backup/Restore 45Calibrate/Cleaning 45Co

2 Control panel menus●Control panel menus●Administration menu●Device Maintenance menuENWW 17

paper, specialprinting (Windows) 135part numbersmaintenance kits 313print cartridges 313supplies 313pause, when dialing 220PBX systems troubleshooting

resize documentsMacintosh 68Windows 140resolutionsetting 205restore factory settings 271restoring default settingscopy 164retention, jobmodes availabl

speed dialcreating 226delete 227list report 244Speed Dial Listdescription 248stamp received faxes 215staple optionsselecting (Windows) 145staplerjams

USB configuration, Mac 60USB configuration, Windows 74USB Firmware Upgrade menu,control panel 46USB storage accessoriesprinting from 153USB, scan to 1

354 Index ENWW

*CE502-90906**CE502-90906*CE502-90906

Control panel menusThe product has many menus on the control panel Home screen to help you perform tasks andconfigure settings.NOTE: To learn about ea

Table 2-1 Menus on the Home screen (continued)Menu DescriptionSave to Device Memory Use this menu to scan documents and save them to the hard disk in

Copyright and License© 2011 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Administration menuYou can perform basic product setup by using the Administration menu. Use the HP Embedded WebServer for more advanced product setup

Table 2-2 Reports menu (continued)First level Second level ValuesOther Pages PCL Font List Print PS Font List PrintGeneral Settings menuTo display:

Table 2-3 General Settings menu (continued)First level Second level Third level Fourth level Values Sleep Delay Enter a value between 1and 120 m

Table 2-3 General Settings menu (continued)First level Second level Third level Fourth level Values Toner Density Range of 1 to 5.The default va

Copy Settings menuTo display: At the product control panel, select the Administration menu, and then select the CopySettings menu.In the following tab

Table 2-4 Copy Settings menu (continued)First level Second level ValuesReduce/Enlarge Scaling AutomaticRange X-Y (25-400%)100%75%50%125%150%200% Aut

Table 2-4 Copy Settings menu (continued)First level Second level Values Page Order Right, then downDown, then right Add Page Borders Original Size

Scan/Digital Send Settings menuTo display: At the product control panel, select the Administration menu, and then select the Scan/Digital Send Setting

Table 2-5 Scan/Digital Send Settings menu (continued)First level Second level Third level Fourth level Values Resolution 600 dpi400 dpi300 dpi200

Table 2-5 Scan/Digital Send Settings menu (continued)First level Second level Third level Fourth level ValuesDigital Send ServiceSetupAllow Usage of

Conventions used in this guideTIP: Tips provide helpful hints or shortcuts.NOTE: Notes provide important information to explain a concept or to comple

Table 2-6 Fax Settings menu (continued)First level Second level Third level Fourth level Values General Fax SendSettingsPC Fax Send Enabled*Disabled

Table 2-6 Fax Settings menu (continued)First level Second level Third level Fourth level Values Notification Do not notify*Notify when jobcomplete

Table 2-6 Fax Settings menu (continued)First level Second level Third level Fourth level Values Fax Receive Speed FastMediumSlow Fax Printing Sch

Table 2-6 Fax Settings menu (continued)First level Second level Third level Fourth level Values Fax Archiving E-mailAddress Enable Fax Forwarding

Table 2-7 Print Settings menu (continued)First level Second level ValuesPersonality Auto*PCLPOSTSCRIPTPDFPCL Form Length Range: 5 – 128Default = 60

Table 2-8 Print Options menuFirst level Second level ValuesNumber of Copies Default Paper Size Select from a list of sizes that the productsuppor

Table 2-9 Display Settings menu (continued)First level Second level ValuesSleep Mode DisabledUse sleep delay*Use sleep scheduleBalance power saving

Manage Supplies menuTo display: At the product control panel, select the Administration menu, and then select the ManageSupplies menu.In the following

In the following table, asterisks (*) indicate the factory default setting.Table 2-11 Manage Trays menuFirst level ValuesUse Requested Tray Exclusive

Table 2-12 Stapler/Stacker Settings menu (continued)First level ValuesStapling NoneTop left or rightTop leftTop rightStaples Very Low ContinueStopNet

iv Conventions used in this guide ENWW

Table 2-14 Embedded Jetdirect Menu/EIO <X> Jetdirect Menu (continued)First level Second level Third level Fourth level Values Manual SettingsN

Table 2-14 Embedded Jetdirect Menu/EIO <X> Jetdirect Menu (continued)First level Second level Third level Fourth level Values Reset Security

Table 2-14 Embedded Jetdirect Menu/EIO <X> Jetdirect Menu (continued)First level Second level Third level Fourth level Values Ping Results Pac

Table 2-15 Troubleshooting menu (continued)First level Second level Third level Fourth level ValuesPaper Path Page View*PrintFax Fax T.30 Trace Pr

Table 2-15 Troubleshooting menu (continued)First level Second level Third level Fourth level Values Stacking OffOn Manual Sensor Test Select

Device Maintenance menuBackup/Restore menuTo display: At the product control panel, select the Device Maintenance menu, and then select theBackup/Rest

USB Firmware Upgrade menuTo display: At the product control panel, select the Device Maintenance menu, and then select theUSB Firmware Upgrade menu.In

3 Software for Windows●Supported operating systems for Windows●Supported printer drivers for Windows●Select the correct printer driver for Windows●Pri

Supported operating systems for WindowsThe product supports the following Windows operating systems:●Windows XP Service Pack 2 or greater (32-bit and

Supported printer drivers for Windows●HP PCL 6 (this is the default printer driver that is installed from the software installation CD)●HP postscript

Table of contents1 Product basics ...

Select the correct printer driver for WindowsPrinter drivers provide access to the product features and allow the computer to communicate with theprod

HP Universal Print Driver (UPD)The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access tovirtually any HP Las

Priority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and dialog bo

Change printer-driver settings for WindowsChange the settings for all print jobs until the software program isclosed1. On the File menu in the softwar

4. To automatically set the configuration settings, in the Installable Options list, click theAutomatic Configuration drop-down menu, and then click t

Remove software for WindowsWindows XP1. Click Start, Control Panel, and then Add or Remove Programs.2. Find and select the product from the list.3. Cl

Supported utilities for WindowsHP Web JetadminHP Web Jetadmin is a simple print and imaging peripheral management software tool that helpsoptimize pro

Software for other operating systemsOS SoftwareUNIX For HP-UX and Solaris networks, go to www.hp.com/go/jetdirectunix_software to installmodel scripts

58 Chapter 3 Software for Windows ENWW

4 Use the product with Mac●Software for Mac●Print with Mac●Solve problems with a MacENWW 59

Stapler/Stacker Settings menu ... 38Network Settings menu ...

Software for MacSupported operating systems for MacThe product supports the following Mac operating systems:●Mac OS X 10.5, 10.6, and laterNOTE: For M

5. To configure the product software to recognize the installed accessories, complete these steps:Mac OS X 10.5 and 10.6 1.From the Apple menu , click

If the Network Address button is not visible, you can find the IP address or host name by printing aconfiguration page.a. At the product control panel

By default, Mac OS X uses the Bonjour method to find the driver and add the product to theprinter pop-up menu. This method is best in most situations.

Priority for print settings for MacChanges to print settings are prioritized depending on where the changes are made:NOTE: The names of commands and d

Software for Mac computersHP Utility for MacUse the HP Utility to set up product features that are not available in the printer driver.You can use the

Menu Item Description Restrict Color Configures color-printing restrictions for specific users and softwareprograms.NOTE: This option is available on

Print with MacCancel a print job with Mac1. If the print job is currently printing, cancel it by following this procedure:a. Press the Stop button on

Use printing presets1. On the File menu, click the Print option.2. Select the driver.3. In the Presets menu, select the printing preset.NOTE: To use p

5. From the Text menu, select one of the standard messages, or select the Custom option and typea new message in the box.6. Select options for the rem

HP Utility features ... 65Supported utilities for Mac ...

3. In the Job Storage Mode drop-down list, select the type of stored job.●Proof and Hold: This feature provides a quick way to print and proof one cop

Solve problems with a MacSee Solve product software problems with Mac on page 309.ENWWSolve problems with a Mac71

72 Chapter 4 Use the product with Mac ENWW

5 Connect the product●Printer sharing disclaimer●Connect with USB●Connect to a networkENWW 73

Printer sharing disclaimerHP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systemsand not of the HP pr

Connect to a networkYou can configure network parameters from the control panel, the HP Embedded Web Server, or formost networks, from the HP Web Jeta

Table 5-1 Supported network protocols (continued)Network type Supported protocolsTCP/IP IPv6 networks only●Dynamic Host Configuration Protocol (DHCP)

2. Connect the network cable to the product and to the network.3. Wait for 60 seconds before continuing. During this time, the network recognizes the

IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you mustmanually configure the IP address.Install

Configure network settingsView or change network settingsUse the embedded Web server to view or change IP configuration settings.1. Print a configurat