Hp Officejet 7110 Wide Format ePrinter - H812a Manual do Utilizador

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Página 2 - User Guide

Understand supported paper types and weights ... 108Set minimum margins ...

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To clean the printhead from HP Utility (Mac OS X)1. Open HP Utility. For more information, see HP Utility (Mac OS X) on page 154.2. In the Information

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Uninstall and reinstall the HP softwareIf your installation is incomplete, or if you connected the USB cable to the computer before promptedby the HP

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4. Restart your computer.NOTE: It is important that you disconnect the printer before restarting your computer. Do notconnect the printer to your comp

Página 6 - Table of contents

Clear jamsOccasionally, paper becomes jammed during a job.This section contains the following topics:●Clear paper jams●Avoid paper jamsClear paper jam

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b. If there is paper remaining inside the printer, ensure the carriage has moved to the right ofthe printer, free any paper scraps or wrinkled paper,

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●Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag.●Do not use paper that is too thick or too thin for the printer

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Control panel lights referenceThe control panel lights indicate the status and are useful for diagnosing printing problems. Thissection contains infor

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Light description/Light pattern Explanation and recommended actionThe Power light blinks.The printer is turning on or off, or isprocessing a print job

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Light description/Light pattern Explanation and recommended actionThe Power light is on, the Alert light blinks, and the ink cartridge lights blink on

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Light description/Light pattern Explanation and recommended actionThe Power light is on and one or more of the ink cartridge lights are on.One or more

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Third-party licenses ... 125App

Página 14 - 1 Get started

Light description/Light pattern Explanation and recommended actionThe HP ePrint light is off.HP ePrint has not been set up.●To set up HP ePrint, press

Página 15 - Accessibility

Light description/Light pattern Explanation and recommended actionThe HP ePrint light is on.HP ePrint is turned on.If you press the (HP ePrint) butto

Página 16 - Manage Power

A Technical informationThis section contains the following topics:●Warranty information●Printer specifications●Regulatory information●Environmental pr

Página 17 - Optimize Printing Supplies

Warranty informationThis section contains the following topics:●Hewlett-Packard limited warranty statement●Ink cartridge warranty information100 Appen

Página 18 - Understand the printer parts

Hewlett-Packard limited warranty statementInk cartridge warranty informationThe HP cartridge warranty is applicable when the product is used in its de

Página 19 - Back view

During the warranty period the product is covered as long as the HP ink is not depleted and the endof warranty date has not been reached. The end of w

Página 20 - 4 Rear access panel

Printer specificationsThis section contains the following topics:●Physical specifications●Product features and capacities●Processor and memory specifi

Página 21 - Select print paper

Feature CapacitySupply yields Visit www.hp.com/go/learnaboutsupplies/ for moreinformation on estimated ink cartridge yields.Printer languages HP PCL 3

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Paper specificationsUse these tables to determine the correct paper to use with your printer, and determine what featureswork with your paper.●Underst

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Paper size Input tray Duplexer12 x 12 inches* B4 (JIS) (257 x 364 mm)Tabloid (11 x 17 inches)*Super B (13 x 19 inches)* A3 (297 x 420 mm; 11.69 x 16.

Página 24 - Load paper

Appendix D Printer management tools ... 152T

Página 25 - Load cards and photo paper

Paper size Input tray DuplexerOfuku Hagaki (200 x 148 mm; 7.8 x 5.8 inches)** Photo paper Photo paper (76.2 x 127 mm; 3 x 5 inches) Photo paper (102 x

Página 26 - Load custom-size paper

Understand supported paper types and weightsTray Type Weight CapacityInput tray Paper60 to 105 g/m2(16 to 28 lb bond)Up to 250 sheets of 20lbHP Multip

Página 27 - Turn the printer off

Paper (1) Left margin (2) Right margin (3) Top margin (4) Bottom marginU.S. LetterU.S. LegalA4U.S. ExecutiveU.S. Statement8.5 x 13 inchB5A5CardsCustom

Página 28 - Update the printer

When you print from a computer running Windows, the printer prints the first side of the paperfirst. Load the paper with the print side facing down.●F

Página 29 - Install the accessories

◦Microsoft Word, PowerPoint◦Image files, such as PNG, JPEG, TIFF, GIF, BMPNOTE: You might be able to use other types of files with HP ePrint. However,

Página 30 - 3. Click the Driver tab

◦LwAd 6.7 (BA)112 Appendix A Technical information ENWW

Página 31 - Maintain the printer

Regulatory informationThe printer meets product requirements from regulatory agencies in your country/region.This section contains the following topic

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FCC statementNotice to users in Korea114 Appendix A Technical information ENWW

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VCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cordNoise emission statement for GermanyGS Declaration

Página 34 - Print documents

●R&TTE Directive 1999/5/ECCompliance with these directives implies conformity to applicable harmonized European standards(European Norms) that are

Página 35 - Print brochures

Unable to Communicate with Printer ... 188Ink sensor fail

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●Notice to users in Mexico●Notice to users in JapanExposure to radio frequency radiationNotice to users in BrazilENWW Regulatory information 117

Página 37 - Print on envelopes

Notice to users in CanadaNotice to users in Taiwan118 Appendix A Technical information ENWW

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Notice to users in MexicoNotice to users in JapanENWW Regulatory information 119

Página 39 - Print photos

Environmental product stewardship programHewlett-Packard is committed to providing quality products in an environmentally sustainable manner:●Design f

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Recycling programHP offers an increasing number of product return and recycling programs in many countries/regions,and partners with some of the large

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Disposal of waste equipment by users in private households in the EuropeanUnionPower consumptionHewlett-Packard printing and imaging equipment marked

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Additional ENERGY STAR qualified imaging product model information is listed at:www.hp.com/go/energystarChemical SubstancesHP is committed to providin

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RoHS notices (China only)Figure A-1 Toxic and hazardous substance tableRoHS notices (Ukraine only)124 Appendix A Technical information ENWW

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Third-party licensesLICENSE.aes-pubdom--crypto---------------------/* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code fo

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---------------------Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person ob

Página 46 - Tips for print success

1 Get startedThis guide provides details about how to use the printer and how to resolve problems.●Accessibility●HP EcoSolutions (HP and the Environme

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* Redistribution and use in source and binary forms, with or without* modification, are permitted provided that the following conditions* are met:* 1.

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by Eric Young ([email protected]).The implementation was written so as to conform with Netscapes SSL.This library is free for commercial and non-comme

Página 49 - 3HP ePrint

4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement:

Página 50 - Set up HP ePrint

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation

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LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,STRICT LIABILITY, OR TORT (

Página 52 - Use HP ePrint

4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software wi

Página 53 - Remove Web Services

Hudson ([email protected]).====================================================================Copyright 2002 Sun Microsystems, Inc. ALL RIGHTS RESERV

Página 54 - 4 Work with ink cartridges

* ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE* IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR* PURPOSE A

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2. Altered source versions must be plainly marked as such, and must not be misrepresented as being the original software.3. This notice may not be rem

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B HP supplies and accessoriesThis section provides information on HP supplies and accessories for the printer. The information issubject to changes, v

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AccessibilityThe printer provides a number of features that make it accessible for people with disabilities.VisualThe HP software provided with the pr

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Order printing supplies onlineTo order supplies online or create a printable shopping list, open the HP software that came with yourprinter and click

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Supplies●Ink cartridges●HP paperInk cartridgesOrdering cartridges online is not supported in all countries/regions. However, many countries haveinform

Página 60 - Store printing supplies

C Network setupYou can manage network settings for the printer through the printer control panel as described in thenext section. Additional advanced

Página 61

Change basic network settingsThe control panel options enable you to set up and manage a wireless connection and to performa variety of network manage

Página 62 - 5 Solve a problem

Change advanced network settingsCAUTION: Network settings are provided for your convenience. However, you should not changesome of these settings (suc

Página 63 - HP support

1. Open the embedded web server. For more information, see Embedded web serveron page 155.2. Click the Network tab, and then click IPv4 Configuration

Página 64 - Telephone support numbers

Set up the printer for wireless communicationYou can set up the printer for wireless communication.This section contains the following topics:●Before

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●Set up the printer using the HP printer software●Set up the printer using WiFi Protected Setup (WPS)●Set up the printer using the embedded web server

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To connect the printer using the PIN Method1. Print the network configuration page and locate the pin for WPS. For more information, seeUnderstand the

Página 67 - Solve printer problems

To change from an Ethernet connection to a wireless connectionWindows1. On the computer desktop, click Start, select Programs or All Programs, click H

Página 68 - The printer prints slowly

HP EcoSolutions (HP and the Environment)Hewlett-Packard is committed to helping you optimize your environmental footprint and empoweringyou to print r

Página 69 - Blank or partial page printed

Test the wireless connectionPrint the wireless test page for information about the printer's wireless connection. The wireless testpage provides

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CAUTION: This method is not recommended, however, because your MAC addresses can easilybe read and falsified by unwanted users outside your network.To

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HP wireless direct printingWith HP wireless direct printing, you can print wirelessly from a computer, smart phone, tablet, orother wireless-capable d

Página 72 - Print quality troubleshooting

4. Select On (with security) or On (without security) from the Wireless Direct Printing Status.TIP: If you would like to use HP wireless direct printi

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a. From the computer desktop, click Start, select Programs or All Programs, click HP, click thefolder for the printer, and then select Printer Setup &

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D Printer management toolsThis section contains the following topics:●Toolbox (Windows)●HP Utility (Mac OS X)●Embedded web server152 Appendix D Prin

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Toolbox (Windows)The Toolbox provides maintenance information about the printer.NOTE: The Toolbox can be installed from the HP Software CD if the comp

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HP Utility (Mac OS X)HP Utility contains tools to configure print settings, calibrate the printer, order supplies online, and findwebsite support info

Página 77 - Solve paper-feed problems

Embedded web serverWhen the printer is connected to a network, you can use the printer's home page (embedded webserver or EWS) to view status inf

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For example, if the IP address is 123.123.123.123, type the following address into the webbrowser: http://123.123.123.123.TIP: After opening the embed

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Optimize Printing SuppliesTo optimize printing supplies such as ink and paper, try the following:●Recycle used original HP ink cartridges through HP P

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E How do I?●Get started on page 1●Change basic network settings on page 140●Use HP ePrint on page 39●Work with ink cartridges on page 41●Maintain the

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F Errors (Windows)●Low on ink●Cartridge Problem●Replace the ink cartridge●Paper Mismatch●The cartridge cradle cannot move●Paper Jam●The printer is out

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●Not enough ink at startup●Use black ink only?●Use color ink only?●Incompatible ink cartridges●Unable to Communicate with Printer●Ink sensor failure●I

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Low on inkThe ink cartridge identified in the message is low on ink.Ink level warnings and indicators provide estimates for planning purposes only. Wh

Página 84 - Solve network problems

Cartridge ProblemThe ink cartridge identified in the message is missing, damaged, incompatible, or inserted into thewrong slot in the printer.NOTE: If

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Replace the ink cartridgeReplace the indicated ink cartridge. For more information, see Replace the ink cartridges on page 45.NOTE: If your cartridge

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Paper MismatchThe paper size or type selected in the printer driver does not match the paper loaded in the printer.Make sure that the correct paper is

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The cartridge cradle cannot moveSomething is blocking the ink cartridge cradle (the part of the printer that holds the ink cartridges).To clear the ob

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Paper JamPaper has become jammed in the printer.Before you try to clear the jam, check the following:●Make sure that you have loaded paper that meets

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The printer is out of paperThe default tray is empty.Load more paper. For more information, see Load paper on page 11.166 Appendix F Errors (Windows

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Understand the printer partsThis section contains the following topics:●Front view●Printing supplies area●Control panel●Back viewFront view1 Ink cartr

Página 91 - After resolving the problems

Printer OfflineThe printer is currently offline. While offline, the printer cannot be used.To change the printer's status, complete the following

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Printer PausedThe printer is currently paused. While paused, new jobs are added to the queue but are not printed.To change the printer's status,

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Document failed to printThe printer could not print the document because a problem occurred in the printing system.For information about solving print

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Printer failureThere was a problem with the printer. Usually, you can resolve such problems by completing thefollowing steps:1. Press the (Power) but

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Door or cover openBefore the printer can print documents, all doors and covers must be closed.TIP: When completely closed, most doors and covers snap

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Previously used ink cartridge installedThe ink cartridge identified in the message was previously used in a different printer.You can use ink cartridg

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Ink cartridges depletedThe cartridges listed in the message must be replaced to resume printing. HP recommends that youdo not remove an ink cartridge

Página 98

Ink cartridge failureThe cartridges listed in the message are damaged or have failed.See Replace the ink cartridges on page 45174 Appendix F Errors

Página 99 - Printhead maintenance

Printer supply upgradeThe cartridge listed in the message can only be used to upgrade one printer. Click OK to use it on thisprinter. If you do not wi

Página 100 - Align the printhead

Printer supply upgrade successfulThe supply upgrade was successful. The cartridges listed in the message can now be used in theprinter.176 Appendix F

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2 Ink cartridges3 Printhead assemblyNOTE: Printing supplies should be kept in the printer to prevent possible print quality issues orprinthead damage.

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Printer supply upgrade problemThe supply upgrade was not successful. The cartridges listed in the message can still be used in thisprinter. Replace th

Página 103 - Clear jams

Non-HP ink cartridges installedHP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs requiredas a result of us

Página 104 - Avoid paper jams

Using Original HP Cartridges has its RewardsHP rewards loyal customers for using original HP supplies. Click the button below the message toview Rewar

Página 105

Counterfeit Cartridge AdvisoryThe installed cartridge is not a new, original HP cartridge. Contact the store where this cartridge waspurchased. To rep

Página 106

Used, Refilled or Counterfeit Cartridge DetectedThe original HP ink in the cartridge has been depleted. The solution for this problem is to replace th

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Use SETUP cartridgesWhen you first setup the printer, you must install the cartridges that shipped in the box with theprinter. These cartridges are la

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Do not use SETUP cartridgesSETUP cartridges cannot be used after the printer has been initialized. Remove and install non-SETUP cartridges. For more i

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Not enough ink at startupThe used cartridges listed in the message might not have enough ink to complete one-time startupprocesses.Solution: Install n

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Use black ink only?The cartridges listed in the message are out of ink.Solutions: To print in color, replace the empty cartridges. For information abo

Página 111

Use color ink only?The black cartridge is out of ink.Solutions: To temporarily replace black with color, click Use Color Only. Black will be simulated

Página 112 - A Technical information

HP Officejet 7110 Wide Format ePrinterUser Guide

Página 113 - Warranty information

1 USB port2 Ethernet network port3 Power input4 Rear access panelENWW Understand the printer parts 7

Página 114 - ENWW Warranty information 101

Incompatible ink cartridgesThe ink cartridge is not compatible with your printer.Solution: Remove this cartridge immediately and replace with a compat

Página 115

Unable to Communicate with PrinterThe computer cannot communicate with the printer because one of the following events hasoccurred:●The printer has be

Página 116 - Printer specifications

Ink sensor failureThe ink sensor has failed and the printer can no longer print.Contact HP support. For more information, see www.hp.com/support.ENWW

Página 117 - System requirements

Ink sensor warningThe ink sensor is reporting an unexpected condition. This could be caused by the cartridge, or thesensor may have failed. If the sen

Página 118 - Paper specifications

Problem with printer preparationThe printer clock has failed and ink preparation may not be complete. The estimated Ink Level gaugemight be inaccurate

Página 119

Color cartridge out of inkThe cartridges listed in the message are out of ink.Solutions: To print in color, replace the empty cartridges. For informat

Página 120

Black cartridge out of inkThe black cartridge is out of ink.Solutions: Replace the black ink cartridge. For information about how to install new cartr

Página 121 - Set minimum margins

Problem with ink systemPlease remove the ink cartridges and examine them for any sign of leaks. If any cartridges haveleaks, contact HP support. Do no

Página 122

IndexAaccessibility 2accessoriesinstallation 16printer status report 81turn on and off in driver 16warranty 101acoustic emissions 111after the support

Página 123 - Print resolution

installationaccessories 16duplexer 16hardware installationsuggestions 79HP software installationsuggestions 79troubleshooting issues 79IP addresscheck

Página 124 - Electrical specifications

Select print paperThe printer is designed to work well with most types of office paper. It is best to test a variety of printpaper types before buying

Página 125 - LwAd 6.7 (BA)

Rradio interferencereducing 148regulatory information 116radio, turn off 140rear access panelclear jams 90illustration 6recycleink cartridges 121regul

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HP Premium Plus Photo Paper HP's best photo paper is heavyweight for producing professional quality photos. Featuresan instant-dry finish for eas

Página 130 - Notice to users in Brazil

Tips for selecting and using paperFor the best results, observe the following guidelines.●Always use paper that conforms to the printer specifications

Página 131 - Notice to users in Taiwan

Load paperThis section provides instructions for loading paper into the printer.●Load standard-size paper●Load envelopes●Load cards and photo paper●Lo

Página 132 - Notice to users in Japan

Load envelopesUse these instructions to load envelopes.1. Lift the output tray.2. Slide the paper guides out as far as possible.3. Insert the envelope

Página 133 - Material safety data sheets

5. Lower the output tray.6. Pull out the output tray extension.Load custom-size paperUse these instructions to load custom-size paper.CAUTION: Use onl

Página 134 - Recycling program

Turn the printer offAlways turn off the printer by pressing the (Power) button located on the printer. Wait until thepower light turns off before un

Página 135 - Power consumption

Update the printerHP is always working to improve the performance of its printers and bring you the latest features. Ifthe printer is connected to a n

Página 136 - Battery information

Install the accessoriesThis section contains the following topics:●Install the automatic two-sided printing accessory (duplexer)●Turn on accessories i

Página 137 - RoHS notices (Ukraine only)

Copyright information© 2014 Copyright Hewlett-PackardDevelopment Company, L.P.Edition 2, 1/2014Hewlett-Packard Company noticesThe information containe

Página 138 - Third-party licenses

1. Open the System Preferences and then select Print & Fax or Print & Scan.2. Select the printer from list of printers, and then click Options

Página 139

Maintain the printerThis section provides instructions for keeping the printer in top working condition. Perform thesemaintenance procedures as necess

Página 140

Open the HP printer software (Windows)Open the HP printer software by doing one of the following:●From the computer desktop, click Start, select Progr

Página 141

2PrintMost print settings are automatically handled by the software application. Change the settingsmanually only when you want to change print qualit

Página 142

Print documentsFollow the instructions for your operating system.●Print documents (Windows)●Print documents (Mac OS X)TIP: This printer includes HP e

Página 143

Print brochuresFollow the instructions for your operating system.●Print brochures (Windows)●Print brochures (Mac OS X)TIP: This printer includes HP e

Página 144

●Paper Type: The appropriate brochure paper type●Quality: Normal or Best6. Select any other print settings that you want, and then click Print to begi

Página 145

Print on envelopesAvoid envelopes with the following characteristics:●Very slick finish●Self-stick adhesives, clasps, or windows●Thick, irregular, or

Página 146

4. Select a paper size from the pop-up menu.If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When youare done se

Página 147

Print photosDo not leave unused photo paper in the input tray. The paper might start to curl, which could impairthe quality of your printout. Photo pa

Página 148

Safety informationAlways follow basic safety precautionswhen using this product to reduce risk ofinjury from fire or electric shock.1. Read and unders

Página 149 - B HP supplies and accessories

4. Select a paper size from the pop-up menu.If the Paper Size pop-up menu is not in the Print dialog, click the Page Setup button. When youare done se

Página 150

Print on special and custom-sized paperIf your application supports custom-sized paper, set the size in the application before printing thedocument. I

Página 151 - Supplies

3. Select Manage Custom Sizes in the Paper Size pop-up menu.NOTE: If you do not see these options in the Print dialog, click the disclosure triangle n

Página 152 - C Network setup

Print borderless documents or photosBorderless printing lets you print to the edges of certain photo media types and a range of standardmedia sizes.Be

Página 153 - Change basic network settings

●Paper Type: The appropriate paper type●Quality: Best or Maximum dpiNOTE: If you do not see these options, click the disclosure triangle next to the P

Página 154 - Change IP settings

Print on both sides (duplexing)You can print on both sides of a sheet of media automatically by using the automatic two-sidedprinting accessory (duple

Página 155 - Reset network settings

Tips for print successFor good printing experience, HP ink cartridges should be correctly installed, have sufficient ink, andworking properly; and pap

Página 156 - Before you begin

◦Print in Grayscale: Allows you to print a black and white document using the black ink only.Select Black Ink Only, and then click the OK button.◦Page

Página 157

Printer settings tips (OS X)●On the Print dialog, use the Paper Size pop-up menu to select the size of paper loaded in theprinter.●On the Print dialog

Página 158 - Change the connection type

3HP ePrintHP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printeranywhere you can send an email. Just send your

Página 160 - Test the wireless connection

Set up HP ePrintTo set up HP ePrint, use one of the following methods:NOTE: Before you set up HP ePrint, make sure your printer is connected using eit

Página 161

5. If prompted, choose to allow the printer to check for and install printer updates.NOTE: If a printer update is available, the printer will download

Página 162 - HP wireless direct printing

Use HP ePrintTo use HP ePrint, make sure to have the following:●An Internet- and email-capable computer or mobile device●An HP ePrint-capable printer

Página 163

Remove Web ServicesTo remove Web Services, complete the following steps:1. Open the EWS. For more information, see Embedded web server on page 155.2.

Página 164

4 Work with ink cartridgesTo ensure the best print quality from the printer, you need to perform some simple maintenanceprocedures.TIP: If you have pr

Página 165 - D Printer management tools

Information on ink cartridges and the printheadThe following tips help maintain HP ink cartridges and ensure consistent print quality.●The instruction

Página 166 - Toolbox (Windows)

Check the estimated ink levelsYou can check the estimated ink levels from the printer software. For information about using thesetools, see Printer ma

Página 167 - HP Utility (Mac OS X)

Printing with black or color ink onlyFor regular usage, this product is not designed to print using only the black cartridge when the colorcartridges

Página 168 - Embedded web server

Replace the ink cartridgesNOTE: For information on recycling used ink supplies, see HP inkjet supplies recycling programon page 121.If you do not alre

Página 169

5. Using the color-coded letters for help, slide the ink cartridge into the empty slot until it is securelyinstalled in the slot.Make sure that you in

Página 170 - E How do I?

Table of contents1 Get started ...

Página 171 - F Errors (Windows)

Store printing suppliesInk cartridges can be left in the printer for extended periods of time. However, to assure optimal inkcartridge health, be sure

Página 172

Anonymous usage information storageThe HP cartridges used with this printer contain a memory chip that assists in the operation of theprinter. In addi

Página 173 - Low on ink

5 Solve a problemThe information in General troubleshooting tips and resources on page 53 suggests solutions tocommon problems. If your printer is not

Página 174 - Cartridge Problem

HP supportIf you have a problem, follow these steps1. Check the documentation that came with the printer.2. Visit the HP online support website at www

Página 175 - Replace the ink cartridge

For the most current HP list of telephone support numbers and call costs information, seewww.hp.com/support. This website provides information and uti

Página 176 - Paper Mismatch

For the most current list of telephone support numbers, see www.hp.com/support. This websiteprovides information and utilities that can help you corre

Página 177

General troubleshooting tips and resourcesNOTE: Many of the following steps require HP software. If you did not install the HP software, youcan instal

Página 178 - Paper Jam

Solve printer problemsTIP: You can visit the HP online support website at www.hp.com/support for information and utilitiesthat can help you correct ma

Página 179 - The printer is out of paper

Check the HP software installation●If the printer is turned off when printing, an alert message should appear on your computerscreen; otherwise, the H

Página 180 - Printer Offline

CAUTION: While ink cartridges are not damaged when left outside of the printer, the printhead doesneed to have all cartridges installed at all times a

Página 182 - Document failed to print

Check the paper settings●Make sure you select the correct print quality settings in the printer driver for the paper loaded inthe trays.●Make sure the

Página 183 - Printer failure

Check the paper size●Content on a page might be cut off if the document size is larger than the paper that you areusing.●Make sure the paper size sele

Página 184 - Door or cover open

Print quality troubleshootingTry the solutions in this section to resolve print quality problems in your printout.●Solution 1: Make sure you are using

Página 185

Solution 3: Check the paper loaded in the input trayThe paper was loaded incorrectly, or it was wrinkled or too thick.Make sure the paper is loaded co

Página 186 - Ink cartridges depleted

You might need to choose a lower print quality setting if colors are running into each other. Or,choose a higher setting if you are printing a high-qu

Página 187 - Ink cartridge failure

If defects are seen on the page, follow the steps below:1. If the lines in Test Pattern 1 are not straight and connected, align the printer. For morei

Página 188 - Printer supply upgrade

Contact HP support for service.Go to: www.hp.com/support. This website provides information and utilities that can help you correctmany common printer

Página 189

Solve paper-feed problemsTIP: You can visit the HP online support website at www.hp.com/support for information and utilitiesthat can help you correct

Página 190 - Replace the ink cartridges

◦Reinsert the duplexer into the printer.Multiple pages are being picked up●Fan the paper before loading.●Make sure the paper guides are set to the cor

Página 191

Solve problems using HP ePrint and HP websitesThis section provides solutions to common problems using HP ePrint and HP websites.●Solve problems using

Página 192

Anonymous usage information storage ... 485 Solve a proble

Página 193

TIP: For additional help on setting up and using HP ePrint, visit ePrintCenter(www.eprintcenter.com).Solve problems using HP websitesIf you are having

Página 194

Configure your firewall software to work with the printerA personal firewall, which is security software running on your computer, can block networkco

Página 195 - Use SETUP cartridges

Solve printer management problemsThis section provides solutions to common problems that involve managing the printer. This sectioncontains the follow

Página 196 - Do not use SETUP cartridges

In Network Utility (Mac OS X), click the Ping tab, type the 123.123.123.123 in the box, and thenclick Ping.If a reply appears, the IP address is corre

Página 197 - Not enough ink at startup

Solve network problemsThis section provides solutions to common problems when you are unable to connect or use theprinter over your network.This secti

Página 198 - Use black ink only?

NOTE: After you resolve the problem, follow the instructions in After resolving the problemson page 78.Basic wireless troubleshootingNOTE: If you have

Página 199 - Use color ink only?

Step 2 - Move the printer closer to the wireless router●If you have configured the printer for wireless connection and the wireless light is solid, bu

Página 200 - Incompatible ink cartridges

To check a wireless connection1. Make sure that your computer's wireless has been turned on. (For more information, see thedocumentation that cam

Página 201

NOTE: If your wireless router or Apple AirPort Base Station is using a hidden SSID, your printercannot automatically detect the network.A: Make sure t

Página 202 - Ink sensor failure

To access the EWSa. On your computer, open the EWS. For more information, see Embedded web serveron page 155.NOTE: If you are using a proxy server in

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Basic wireless troubleshooting ... 72Advanced wireless troubleshooting ...

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3. Do one of the following, depending on the printer status:a. If the printer is Offline, right-click the printer, and click Use Printer Online.b. If

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TIP: If you are using a computer running Windows, use the HP Print and Scan Doctor to helpdiagnose and get assistance in installing and using HP print

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Troubleshoot installation issuesIf the following topics do not help, see HP support on page 50 for information about HP support.●Hardware installation

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●If the computer does not recognize the path to the CD-ROM drive that you type, make sure thatyou are specifying the correct drive letter.●If the comp

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Understand the Printer Status ReportUse the printer status report to view current printer information and ink cartridge status. Also use theprinter st

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3. Ink Delivery System Information: Shows the estimated ink levels (represented in graphical formas gauges) and the part numbers and Warranty expirati

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Understand the network configuration pageIf the printer is connected to a network, you can print a network configuration page to view thenetwork setti

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1. WPS PIN: Shows the WPS PIN for you to set up the printer on your wireless network using thePIN Method.2. General Information: Shows information abo

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4. 802.11 Wireless: Shows information about your wireless network connection, such as the hostname, IP address, subnet mask, default gateway, and serv

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Printhead maintenanceIf you are experiencing problems with printing, you might have a problem with the printhead. Youshould perform the procedures in

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