HP Scanjet 9000 Sheet-feed Scanner series Manual do Utilizador

HP Scanjet Enterprise 9000User Guide

• To prevent skewing, always load stacks of documents of the same dimensions.However, if you must load stacks of mixed document sizes, center all docu

down on the gray slider of the paper guide. Take care not to overtighten the guides,which can restrict paper feeding.When scanning small originals suc

5. Gently set the stack in the document feeder. Load the pages face down with the topof the pages pointing into the feeder.For best results, do not dr

Load cards into the document feederTo load cards into the document feeder, follow these steps:1. Place the stack of cards face down with the long dime

• If you want to change the copy settings, select Start copy software and then presseither the Scan Simplex () or Scan Duplex ( ) button. The HP Copy

For more information, see the online help for the scanning software.Scan and copy 13

3 Useful scanner featuresExperienced document management professionals might be interested in the followingscan features. These features are available

4. Click Continue.The Profile Settings dialog box is displayed.5. Select the settings for the profile.For more information, see the HP Smart Document

To enable long-page scans in an HP Smart Document Scan Software profile, follow thesesteps:1. Open the HP Smart Document Scan Software.2. Select a sca

You can filter out a color channel (red, green, or blue) or up to three individual colors. Forspecific colors, the sensitivity setting controls how cl

4 Care and maintenanceThis section presents information about how to care for and maintain the scanner.•HP Scanner Tools Utility Maintenance tab•Order

3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glasscleaner.CAUTION: Use only glass cleaner to clean the scanne

3. Place the unfolded cloth into the document feeder.4.Press the Tools () button to open the Scanner Tools Utility. Click theMaintenance tab.5. Click

To clean the rollers, follow these steps:1. Press the Power switch to the off position, and then disconnect the USB cable andpower supply from the sca

6. Open the door on the inside of the scanner, open the roller covers, and then removethe rollers.7. Remove any visible lint or dust from the rollers

10. Close the scanner hatch, and then reconnect the USB cable and power supply to thescanner.11. Press the Power switch to the on position, and then u

5 TroubleshootingThis section contains solutions for common problems with the scanner.•Scanner errors•Basic troubleshooting tips•Scanner installation

Error DescriptionPaper Error The document feeder cannot pick up the paper or the paper isjammed. Follow these steps to resolve the error:1. Remove the

Check the cablesCable type ActionPower cable The power cable is connected between the scanner and a power outlet.•Ensure that the power cable is secur

Check the USB connectionCheck the physical connection to the scanner.• Use the cable that was included with the scanner. Another USB cable might not b

Contents1 Scanner overviewScanner hardware...

To reset the scanner, follow these steps:1. Close the HP Smart Document Scan Software and HP Scanner Tools Utility, if theyare open.2. Disconnect the

• Scanned pages are out of order at the scan destination•Optimize scanning and task speeds•The scan is completely black or completely white•Scanned im

The Misfeed (Multipick) Detection stops the scan if multiple pages are fed into the scannerat one time. To enable the Misfeed (Multipick) Detection fe

• If you are scanning to edit text, the optical character recognition (OCR) softwarerequires more processing time than for non-OCR scans, which is nor

Scanner buttons are not working correctlyAfter each step, press a button to see if it is working correctly. If the problem persists,proceed with the n

• The document feeder or output tray might contain more than the maximum numberof pages. Load fewer pages in the document feeder, and remove pages fro

The scanned images have streaks or scratchesAfter each step, try another scan to see if the streaks or scratches are still apparent. Ifso, then try th

4. Close the scanner hatch until it snaps into place.5. Reload the unscanned originals in the document feeder.6. Resume scanning.Contact HP SupportFor

6 Product accessibility andsupportAccessibility options on this scanner include an LCD Reader and the ability to enable anddisable scanner buttons.•LC

Getting assistanceIn order to get the best results from your HP product, please consult the following HPsupport offerings:1. Review the troubleshootin

Scanner initialization or hardware problems...26Check the USB connection...

IndexAaccessibility 36applicationsscan from 12BBack button 4black scanstroubleshoot 31blurry images 30buttonsscanner front panel 3Ccablestroubleshoot

rollersclean 20replace 23Sscancards 11feeding problems 32files too large 31fragile items 33from HP Smart DocumentScan Software 12from other programs 1

1 Scanner overviewThis User Guide covers what you need to know about using your scanner.•Scanner hardware•Scanner softwareScanner hardware1 Front pane

Icon Button name Description1 LCD•Displays available scan profiles and statusand error messages.•Displays the number of copies youspecified for copyin

Scanner softwareThe scanner comes with an assortment of scanning and document-managementprograms, including:•HP Smart Document Scan Software•HP Scanne

2 Use the scannerThe following topics describe the HP Scanjet scanner as well as how to scan or copyoriginal documents.•Load originals•Scan and copyLo

• Scanning the following types of documents might result in paper jams or damage tothe documents.Wrinkled or creaseddocumentsCurled documentsTorn docu