HP 413742-001 Manual do Utilizador

HP ProtectTools Troubleshooting GuideHP Compaq Business DesktopsDocument Part Number: 413742-001January 2006This document contains information and rec

8 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Intermittent encrypt and decrypt error oc

Technical Reference Guide www.hp.com 9HP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Intermittent system lockup occurs after c

10 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Application lock-ups occur when the conn

Technical Reference Guide www.hp.com 11HP ProtectTools Troubleshooting GuideHP ProtectTools TPM Firmware Update Utility—The tool provided through HP s

12 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager—Using Credential Manager Network Accoun

Technical Reference Guide www.hp.com 13HP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager—USB token credential is not available w

14 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Security Manager—Intermittently, an error is returned when

Technical Reference Guide www.hp.com 15HP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—PSD is disabled and cannot be deleted af

16 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—An internal error has been detected rest

Technical Reference Guide www.hp.com 17HP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Numerous end-task errors during reboot a

© Copyright 2006 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. Microsoft, Windows, an

18 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Automatic backup does not work with mapp

Technical Reference Guide www.hp.com 19HP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager—No option to Browse for Virtual Token d

20 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager—Domain administrators cannot change Win

Technical Reference Guide www.hp.com 21HP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager— When logging in using TPM authenticati

22 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Smart Card Manager—Smart card software displaying incorrec

Technical Reference Guide www.hp.com 23HP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager—Credential Manager logon window for Win

24 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Credential Manager—Credentials are lost from Credential Ma

Technical Reference Guide www.hp.com 1HP ProtectTools Troubleshooting GuideOverviewHP ProtectTools Security is a new technology offered by HP on some

2 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideOutlook or Outlook Express, and it supports enhanced security for Microsoft

Technical Reference Guide www.hp.com 3HP ProtectTools Troubleshooting GuideEFS Encryption File System A transparent file encryption service provided b

4 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideSoftware Impacted-Short descriptionDetails Solution / WorkaroundHP ProtectT

Technical Reference Guide www.hp.com 5HP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Initialization fails for TPM module after

6 www.hp.com Technical Reference GuideHP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—Cannot encrypt any data in the Windows 20

Technical Reference Guide www.hp.com 7HP ProtectTools Troubleshooting GuideHP ProtectTools Embedded Security—The PSD password box is no longer display