HP Personal Computer 43361 Manual do Utilizador

service reference guideHP Compaq dx7300 Business PC1st EditionThis document provides information on the removal and replacement of all parts as well

1–2 433611-001 Service Reference Guide, dx7300Installing the Operating System1.2 Transferring Files and SettingsUse the Microsoft Windows XP Files an

6–32 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis6.17 Power SupplyÅWARNING: Voltage is always

Service Reference Guide, dx7300 433611-001 6 –33Removal and Replacement Procedures— Microtower (MT) Chassis5. Pull the power supply towards the front

6–34 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis6.18 System Board 1. Prepare the computer fo

Service Reference Guide, dx7300 433611-001 6–35Removal and Replacement Procedures— Microtower (MT) Chassis6.19 BatteryThe battery that comes with your

6–36 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis6.19.1 Type 1 Battery Holder1. Lift the batt

Service Reference Guide, dx7300 433611-001 6–37Removal and Replacement Procedures— Microtower (MT) Chassis6.19.2 Type 2 Battery Holder1. To release th

6–38 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis6.19.3 Type 3 Battery Holder1. Pull back on

Service Reference Guide, dx7300 433611-001 7–17Removal and Replacement Procedures—Slim Tower (ST) ChassisAdherence to the procedures and precautions d

7–2 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis8. Lift the computer of the stand.

Service Reference Guide, dx7300 433611-001 7–3Removal and Replacement Procedures— Slim Tower (ST) Chassis7.2 Unlocking the Smart Cover Lock If you ha

Service Reference Guide, dx7300 433611-001 2–12Setup Utilities and Diagnostics FeaturesSetup Utilities (F10) and diagnostic features provide informati

7–4 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) ChassisTo reattach the Smart Cover Lock:1. Install t

Service Reference Guide, dx7300 433611-001 7–5Removal and Replacement Procedures— Slim Tower (ST) Chassis7.3 Hood Sensor 1. Prepare the computer for d

7–6 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis7.4 Exte rn al Se c u ri t y D evi ces7.4.1

Service Reference Guide, dx7300 433611-001 7–7Removal and Replacement Procedures— Slim Tower (ST) Chassis7.4.3 Padlock A padlock may be used by itself

7–8 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis7.5 Computer Cover 1. Prepare the computer fo

Service Reference Guide, dx7300 433611-001 7–9Removal and Replacement Procedures— Slim Tower (ST) Chassis7.6 Fron t Drive B e zel s 1. Prepare the c

7–10 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) ChassisThere are three drive bezel inserts that are

Service Reference Guide, dx7300 433611-001 7–11Removal and Replacement Procedures— Slim Tower (ST) Chassis7.7 Cable Management The Small Form Factor c

7–12 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis7.7.1 Cable ConnectionsSystem board connecto

Service Reference Guide, dx7300 433611-001 7–13Removal and Replacement Procedures— Slim Tower (ST) Chassis7.8 Mem o r y ÄCAUTION: The memory module s

2–2 433611-001 Service Reference Guide, dx7300Setup Utilities and Diagnostics Features2.2 Computer Setup UtilitiesUse Computer Setup Utilities (F10)

7–14 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis✎The computer automatically recognizes the a

Service Reference Guide, dx7300 433611-001 7–15Removal and Replacement Procedures— Slim Tower (ST) Chassis7.9.2 PCI Expansion Card 1. If you have lock

7–16 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis8. Install the expansion card by sliding the

Service Reference Guide, dx7300 433611-001 7–17Removal and Replacement Procedures— Slim Tower (ST) Chassis7.9.3 PCI Express Expansion CardTo remove a

7–18 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis7.10 PCI Riser Card Assembly and Backwall1.

Service Reference Guide, dx7300 433611-001 7–19Removal and Replacement Procedures— Slim Tower (ST) Chassis7. Remove the SmartCover lock from the backw

7–20 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis12. Remove the long mounting screw that secu

Service Reference Guide, dx7300 433611-001 7–21Removal and Replacement Procedures— Slim Tower (ST) Chassis14. Remove the three screws that secure the

7–22 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis16. Install the serial connector into the ne

Service Reference Guide, dx7300 433611-001 7–23Removal and Replacement Procedures— Slim Tower (ST) Chassis23. Rotate the drive cage back down to its n

Service Reference Guide, dx7300 433611-001 2–3Setup Utilities and Diagnostics Features2.2.1 Using Computer Setup (F10) Utilities Computer Setup can b

7–24 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis7.11 Dr ivesA Torx T-15 screwdriver is neede

Service Reference Guide, dx7300 433611-001 7–25Removal and Replacement Procedures— Slim Tower (ST) Chassis7.11.2 Optical Drive ÄCAUTION: All removable

7–26 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis6. Rotate the drive cage down to its normal

Service Reference Guide, dx7300 433611-001 7–27Removal and Replacement Procedures— Slim Tower (ST) Chassis7.11.3 External 3.5-inch Drive 1. If you hav

7–28 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis8. Press the green drive retention latch 1 l

Service Reference Guide, dx7300 433611-001 7–29Removal and Replacement Procedures— Slim Tower (ST) Chassis7.11.4 Pr im ar y H ard Dr ive A Torx T-1

7–30 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis5. Remove the security clip that secures the

Service Reference Guide, dx7300 433611-001 7–31Removal and Replacement Procedures— Slim Tower (ST) Chassis7. Disconnect the power and data cables from

7–32 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis✎When replacing the hard drive, transfer the

Service Reference Guide, dx7300 433611-001 7–33Removal and Replacement Procedures— Slim Tower (ST) Chassis7.12 Fa n Shro u d 1. Prepare the computer

2–4 433611-001 Service Reference Guide, dx7300Setup Utilities and Diagnostics Features2.2.2 Computer Setup MenuHeading Option DescriptionFile System I

7–34 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis7.13 Front I/O Devi c es 1. Prepare the com

Service Reference Guide, dx7300 433611-001 7–35Removal and Replacement Procedures— Slim Tower (ST) Chassis7.14 H e a t sin k 1. Prepare the computer f

7–36 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis7.15 Proc es s or 1. Prepare the computer fo

Service Reference Guide, dx7300 433611-001 7–37Removal and Replacement Procedures— Slim Tower (ST) Chassis3. If reusing the existing heatsink, clean t

7–38 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis7.16 S pea ker 1. Prepare the computer for

Service Reference Guide, dx7300 433611-001 7–39Removal and Replacement Procedures— Slim Tower (ST) Chassis7.17 Power Supply ÅWARNING: Voltage is alway

7–40 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis8. Rotate the power supply to its full uprig

Service Reference Guide, dx7300 433611-001 7–41Removal and Replacement Procedures— Slim Tower (ST) Chassis7.18 C ha s sis Fan 1. Prepare the computer

7–42 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis7.19 System Board 1. Prepare the computer fo

Service Reference Guide, dx7300 433611-001 7–43Removal and Replacement Procedures— Slim Tower (ST) Chassis9. Disconnect the serial port from the syste

Service Reference Guide, dx7300 433611-001 2–5Setup Utilities and Diagnostics FeaturesStorage Device ConfigurationLists all installed BIOS-controlled

7–44 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis12. Slide the system board tray assembly tow

Service Reference Guide, dx7300 433611-001 7–45Removal and Replacement Procedures— Slim Tower (ST) Chassis7.20 Drive Clutch Components1. Prepare the c

7–46 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis8. Hold the drive cage in the upright positi

Service Reference Guide, dx7300 433611-001 7–47Removal and Replacement Procedures— Slim Tower (ST) Chassis7.21 Power Switch Assembly 1. Prepare the c

7–48 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis7.22 B a t ter yThe battery that comes with

Service Reference Guide, dx7300 433611-001 7–49Removal and Replacement Procedures— Slim Tower (ST) Chassis7.22 .1 Typ e 1 B a t te r y H o l d er1. Li

7–50 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis7.22.2 Type 2 B a t te r y H olde r1. To r

Service Reference Guide, dx7300 433611-001 7–51Removal and Replacement Procedures— Slim Tower (ST) Chassis7.22.3 Type 3 Battery Holder1. Pull back on

7–52 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Slim Tower (ST) Chassis

Service Reference Guide, dx7300 433611-001 A– 1AConnector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation

2–6 433611-001 Service Reference Guide, dx7300Setup Utilities and Diagnostics FeaturesStorage (continued)Device Configuration (continued)Multisector T

A–2 433611-001 Service Reference Guide, dx7300Connector Pin AssignmentsEthernet RJ-45Connector and Icon Pin Signal1234(+) Transmit Data(-) Transmit Da

Service Reference Guide, dx7300 433611-001 A– 3Connector Pin AssignmentsSerial Interface, Powered and Non-PoweredConnector and Icon Pin Signal123Carri

A–4 433611-001 Service Reference Guide, dx7300Connector Pin AssignmentsLine-Out AudioConnector and Icon (1/8” miniphone) Pin Signal1 (Tip) Audio_Out_L

Service Reference Guide, dx7300 433611-001 A– 5Connector Pin AssignmentsATA/ATAPI (IDE) Standard Drive CableConnectorPin Signal Pin Signal Pin Signal1

A–6 433611-001 Service Reference Guide, dx7300Connector Pin Assignments24-Pin Power (CMT and MT models)ConnectorPin Signal Pin Signal Pin Signal Pin S

Service Reference Guide, dx7300 433611-001 A– 7Connector Pin Assignments 6-Pin Power (for CPU) (USDT, SFF, and ST models)Connector and Icon Pin Signal

A–8 433611-001 Service Reference Guide, dx7300Connector Pin AssignmentsPCI Express x1, x4, x8, and x16 PCI Express ConnectorPin APin Signal Pin Signal

Service Reference Guide, dx7300 433611-001 A– 9Connector Pin AssignmentsPin BPin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345+12V+12VRSVDGN

A–10 433611-001 Service Reference Guide, dx7300Connector Pin AssignmentsDVI ConnectorConnector and IconPin Signal Pin Signal1234T.M.D.S. Data2-T.M.D.S

Service Reference Guide, dx7300 433611-001 B–1BPower Cord Set RequirementsThe power supplies on some computers have external power switches. The volta

Service Reference Guide, dx7300 433611-001 2–7Setup Utilities and Diagnostics FeaturesStorage (continued)Storage Options (continued)SATA EmulationAllo

B–2 433611-001 Service Reference Guide, dx7300Power Cord Set RequirementsCountry-Specific RequirementsAdditional requirements specific to a country ar

Service Reference Guide, dx7300 433611-001 C–1CPOST Error MessagesPOST Error MessagesAn error message results if the Power-On Self-Test (POST) encount

C–2 433611-001 Service Reference Guide, dx7730POST Error Messages162-System Options Not SetConfiguration incorrect.RTC (real-time clock) battery may n

Service Reference Guide, dx7300 433611-001 C–3POST Error Messages219 -ECC M e m o r y Module Detected. ECC Modules not supported on this platformRec

C–4 433611-001 Service Reference Guide, dx7730POST Error Messages511-CPU, CPUA, or CPUB Fan not detectedCPU fan is not connected or may have malfuncti

Service Reference Guide, dx7300 433611-001 C–5POST Error Messages918-Front USB Not ConnectedFront USB harness has been detached or unseated from syste

C–6 433611-001 Service Reference Guide, dx7730POST Error Messages1720 - S M A RT H a rd Drive Detects Imminent FailureHard drive is about to fail. (

Service Reference Guide, dx7300 433611-001 C–7POST Error Messages2201-MEBx Module did not checksum correctlyMemory error during POST execution of the

C–8 433611-001 Service Reference Guide, dx7730POST Error Messages2205-Interface error during MEBx executionMEBx operation experienced a hardware error

Service Reference Guide, dx7300 433611-001 C–9POST Error MessagesPOST Diagnostic Front Panel LEDs and Audible CodesThis section covers the front panel

2–8 433611-001 Service Reference Guide, dx7300Setup Utilities and Diagnostics FeaturesStorage (continued)Boot Order Allows you to:• Specify the order

C–10 433611-001 Service Reference Guide, dx7730POST Error MessagesRed Power LED flashes three times, once every second, followed by a two second pause

Service Reference Guide, dx7300 433611-001 C–11POST Error MessagesRed Power LED flashes six times, once every second, followed by a two second pause.

C–12 433611-001 Service Reference Guide, dx7730POST Error MessagesRed Power LED flashes nine times, once every second, followed by a two second pause.

Service Reference Guide, dx7300 433611-001 C–13POST Error MessagesSystem does not power on and LEDs are not flashing.None System unable to power on.Pr

C–14 433611-001 Service Reference Guide, dx7730POST Error Messages

Service Reference Guide, dx7300 433611-001 D–1DTroubleshooting Without DiagnosticsPreliminary ChecklistThis section describes some simple, preliminary

D–2 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsSolving Minor ProblemsSolving Minor ProblemsProblem Cause Possible So

Service Reference Guide, dx7300 433611-001 D –3Troubleshooting Without DiagnosticsCannot remove computer cover or access panel.Smart Cover Lock, featu

D–4 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsComputer powered off automatically and the Power LED flashes Red two

Service Reference Guide, dx7300 433611-001 D –5Troubleshooting Without DiagnosticsSolving Power Supply ProblemsSolving Power Supply ProblemsProblem Ca

Service Reference Guide, dx7300 433611-001 2–9Setup Utilities and Diagnostics FeaturesSecurity (continued)Smart Cover (some models)Allows you to:•Lock

D–6 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsPower LED flashes Red, four times, once every second, followed by a t

Service Reference Guide, dx7300 433611-001 D –7Troubleshooting Without DiagnosticsSolving Diskette ProblemsSolving Diskette ProblemsProblem Cause Solu

D–8 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsCannot format diskette.(continued)Legacy diskette writes are disabled

Service Reference Guide, dx7300 433611-001 D –9Troubleshooting Without DiagnosticsSolving Hard Drive ProblemsSolving Hard Drive ProblemsProblem Cause

D–10 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsNonsystem disk/NTLDR missing message(continued)System is trying to s

Service Reference Guide, dx7300 433611-001 D–11Troubleshooting Without DiagnosticsSolving Media Card Reader ProblemsComputer will not boot from hard d

D–12 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsUnable to access data on the media card after inserting it into a sl

Service Reference Guide, dx7300 433611-001 D–13Troubleshooting Without DiagnosticsSolving Display ProblemsSolving Display ProblemsProblem Cause Soluti

D–14 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsBlank screen (no video).(continued)Monitor settings in the computer

Service Reference Guide, dx7300 433611-001 D–15Troubleshooting Without DiagnosticsBlank screen and the power LED flashes Red seven times, once every s

2–10 433611-001 Service Reference Guide, dx7300Setup Utilities and Diagnostics FeaturesSecurity(continued)OS Security✎This selection is in effect only

D–16 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsImage is not centered. Position may need adjustment.Press the Menu b

Service Reference Guide, dx7300 433611-001 D–17Troubleshooting Without DiagnosticsSolving Audio ProblemsCertain typed symbols do not appear correct.Th

D–18 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsSound does not come out of the speaker or headphones.(continued)Exte

Service Reference Guide, dx7300 433611-001 D–19Troubleshooting Without DiagnosticsSolving Printer ProblemsComputer appears to be locked up while recor

D–20 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsSolving Keyboard and Mouse ProblemsSolving Keyboard and Mouse Proble

Service Reference Guide, dx7300 433611-001 D–21Troubleshooting Without DiagnosticsMouse does not respond to movement or is too slow.Mouse connector is

D–22 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsSolving Hardware Installation ProblemsYou may need to reconfigure th

Service Reference Guide, dx7300 433611-001 D–23Troubleshooting Without DiagnosticsComputer will not start. Wrong memory modules were used in the upgra

D–24 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsSolving Network ProblemsThese guidelines do not discuss the process

Service Reference Guide, dx7300 433611-001 D–25Troubleshooting Without DiagnosticsDiagnostics reports a failure.The cable is not securely connected.En

Service Reference Guide, dx7300 433611-001 2–11Setup Utilities and Diagnostics FeaturesAdvanced**For advanced users onlyPower-On Options Allows you to

D–26 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsNetwork controller stops working without apparent cause.(continued)T

Service Reference Guide, dx7300 433611-001 D–27Troubleshooting Without DiagnosticsSolving Memory ProblemsÄCAUTION: Power may still be supplied to the

D–28 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsSolving Processor Problems.Power LED flashes Red five times, once ev

Service Reference Guide, dx7300 433611-001 D–29Troubleshooting Without DiagnosticsSolving CD-ROM and DVD ProblemsSolving CD-ROM and DVD ProblemsProble

D–30 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsMovie will not play in the DVD drive.Movie may be regionalized for a

Service Reference Guide, dx7300 433611-001 D–31Troubleshooting Without DiagnosticsSolving Drive Key ProblemsSolving Drive Key ProblemsProblem Cause So

D–32 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsSolving Front Panel Component ProblemsSolving Front Panel Component

Service Reference Guide, dx7300 433611-001 D – 33Troubleshooting Without DiagnosticsSolving Internet Access ProblemsSolving Internet Access ProblemsPr

D–34 433611-001 Service Reference Guide, dx7300Troubleshooting Without DiagnosticsInternet takes too long to download Web sites.Modem is not set up pr

Service Reference Guide, dx7300 433611-001 D–35Troubleshooting Without DiagnosticsSolving Software ProblemsMost software problems occur as a result of

2–12 433611-001 Service Reference Guide, dx7300Setup Utilities and Diagnostics FeaturesAdvanced*(continued)*For advanced users onlyPower-On Options(co

D–36 433611-001 Service Reference Guide, dx7300Troubleshooting Without Diagnostics

Service Reference Guide, dx7300 433611-001 E–1ESystem Board and Riser Board ReferenceDesignatorsThese reference designators are used on most but not a

E–2 433611-001 Service Reference Guide, dx7300System Board and Riser Board Reference DesignatorsJ68J69J70J71J72Stacked mouse (Top)/keyboard (Bottom) c

Service Reference Guide, dx7300 433611-001 E–3System Board and Riser Board Reference DesignatorsP23P24P25 P26P27Header for front panel audio Header fo

E–4 433611-001 Service Reference Guide, dx7300System Board and Riser Board Reference DesignatorsU6U7U10U11U12Clock chip64 bit BridgeLOM1LOM1 EEPROMLOM

Service Reference Guide, dx7300 433611-001 F–1FMemoryThe dx7300 and dc7700 series computers with Intel-based processors come with double data rate 2 s

F–2 433611-001 Service Reference Guide, dx7300MemoryThe system board shown may differ from the one in your product. The system will automatically oper

Service Reference Guide, dx7300 433611-001 Index–1Index4-pin power pin assignments A–624-pin MicroFit power pin assignments A–624-pin power pin assign

Index–2 433611-001 Service Reference Guide, dx7300IndexStorage menu 2–5configuration settings, recovering 2–14configuring power button 3–15connections

Service Reference Guide, dx7300 433611-001 In d ex – 3IndexGgeneral power cord set requirements B–1grounding methods 5–4Hhard drivecapacities 4–3diagn

Service Reference Guide, dx7300 433611-001 2–13Setup Utilities and Diagnostics FeaturesAdvanced*(continued)*For advanced users onlyBus Options* On som

Index–4 433611-001 Service Reference Guide, dx7300Indexpower supply removal and replacement 6–32power switch assembly removal and replacement 6–26prep

Service Reference Guide, dx7300 433611-001 In d ex – 5Indexremoval and replacementMT 3.5" drive bezel 6–8MT 5.25" drive bezel 6–7MT access p

Index–6 433611-001 Service Reference Guide, dx7300Indexexpansion card retainer removal and replacement 7–14external 3.5-inch drive removal and replace

Service Reference Guide, dx7300 433611-001 In d ex – 7IndexHP Client Foundation Suite 3–6HP Client Management Premium Suite 3–5HP Client Manager 3–5HP

Index–8 433611-001 Service Reference Guide, dx7300Index

2–14 433611-001 Service Reference Guide, dx7300Setup Utilities and Diagnostics Features2.2.3 Recovering the Configuration SettingsThis method of recov

Service Reference Guide, dx7300 433611-001 2–15Setup Utilities and Diagnostics Features2.3.1 Accessing HP Insight DiagnosticsYou must boot to the Doc

2–16 433611-001 Service Reference Guide, dx7300Setup Utilities and Diagnostics FeaturesMiscellaneous—Shows information obtained from the computer conf

Service Reference Guide, dx7300 433611-001 2–17Setup Utilities and Diagnostics Features2.3.4 Status TabThe Status tab displays the status of the selec

2–18 433611-001 Service Reference Guide, dx7300Setup Utilities and Diagnostics Features2.3.7 Saving and Printing Information in HP Insight Diagnostics

Service Reference Guide, dx7300 433611-001 3–13Desktop ManagementHP Client Management Solutions provides standards-based solutions for managing and co

Service Reference GuideHP Compaq dx7300 Business PC1st EditionDocument Part Number: 433611-001September 2006

3–2 433611-001 Service Reference Guide, dx7300Desktop Management3.1.1 HP OpenView AgentThe Radia Management Agent (RMA) used by both HP OpenView Clie

Service Reference Guide, dx7300 433611-001 3–3Desktop ManagementYou can order a Recovery Disc Set from HP by calling the HP suport center. Go to the f

3–4 433611-001 Service Reference Guide, dx7300Desktop ManagementWhen HP Client Management Interface is used in conjunction with system management soft

Service Reference Guide, dx7300 433611-001 3–5Desktop Management HP Knowledgebase—link to expert information Automated SoftPaq collection and delive

3–6 433611-001 Service Reference Guide, dx7300Desktop Management Altiris Migration Suite Altiris Local Recovery ProFor more information about the HP

Service Reference Guide, dx7300 433611-001 3–7Desktop Management3.3.9 Intel vPro-branded PCs with Active Management TechnologyIntel Active Management

3–8 433611-001 Service Reference Guide, dx7300Desktop ManagementThis hot-key enters the Intel Management Engine BIOS Execution (ME Bx) setup utility.

Service Reference Guide, dx7300 433611-001 3–9Desktop Management3.3.11 Subscriber’s ChoiceSubscriber’s Choice is a client-based service from HP.Based

3–10 433611-001 Service Reference Guide, dx7300Desktop Management3.4.2 HPQFlashThe HPQFlash utility is used to locally update or restore the system BI

Service Reference Guide, dx7300 433611-001 3–11Desktop Management3.4.4 Replicating the SetupThe following procedures give an administrator the ability

© Copyright 2006 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. Microsoft, MS-DOS, Win

3–12 433611-001 Service Reference Guide, dx7300Desktop ManagementCopying to Multiple ComputersÄCAUTION: A setup configuration is model-specific. File

Service Reference Guide, dx7300 433611-001 3–13Desktop ManagementCreating a Bootable DeviceSupported USB Flash Media DeviceSupported devices have a pr

3–14 433611-001 Service Reference Guide, dx7300Desktop Management10. At the A:\ prompt, enter FORMAT /S X: where X represents the drive letter noted b

Service Reference Guide, dx7300 433611-001 3–15Desktop Management6. Go to Advanced > PCI Devices to disable both the PATA and SATA controllers. Whe

3–16 433611-001 Service Reference Guide, dx7300Desktop ManagementAfter configuring the power button to function as a standby button, press the power b

Service Reference Guide, dx7300 433611-001 3–17Desktop Managementremovable media boot capability, you can protect valuable data assets. Memory Change

3–18 433611-001 Service Reference Guide, dx7300Desktop ManagementDevice Security Enables/disables serial ports, parallel port, front USB ports, system

Service Reference Guide, dx7300 433611-001 3–19Desktop Management3.5.1 Password SecurityThe power-on password prevents unauthorized use of the compute

3–20 433611-001 Service Reference Guide, dx7300Desktop Management3.5.3 Establishing a Power-On Password Using Computer SetupEstablishing a power-on pa

Service Reference Guide, dx7300 433611-001 3–21Desktop ManagementChanging a Power-On or Setup PasswordIf the system is equipped with an embedded secur

Sercice Reference Guide, dx7300 433611-001 iiiContents1 Installing the Operating System1.1 Installing or Upgrading Device Drivers . . . . . . . . . .

3–22 433611-001 Service Reference Guide, dx7300Desktop ManagementNational Keyboard Delimiter CharactersEach keyboard is designed to meet country-speci

Service Reference Guide, dx7300 433611-001 3–23Desktop ManagementUsing DriveLockWhen one or more hard drives that support the ATA Security command set

3–24 433611-001 Service Reference Guide, dx7300Desktop Management3.5.5 Smart Cover SensorCover Removal Sensor, available on some models, is a combinat

Service Reference Guide, dx7300 433611-001 3–25Desktop ManagementLocking the Smart Cover LockTo activate and lock the Smart Cover Lock, complete the f

3–26 433611-001 Service Reference Guide, dx7300Desktop Management3.5.7 Fingerprint Identification TechnologyEliminating the need to enter user passwor

Service Reference Guide, dx7300 433611-001 4–14Serial and Parallel ATA Drive Guidelines andFeatures✎Serial ATA = SATAParallel ATA = PATAHP only suppor

4–2 433611-001 Service Reference Guide, dx7300Serial and Parallel ATA Drive Guidelines and Features4.2 SATA Hard Drive Cables4.2.1 SATA Data CableAlw

Service Reference Guide, dx7300 433611-001 4–3Serial and Parallel ATA Drive Guidelines and Features4.3 PATA Device InformationThe USDT model is the on

4–4 433611-001 Service Reference Guide, dx7300Serial and Parallel ATA Drive Guidelines and Features

Service Reference Guide, dx7300 433611-001 5–15Identifying the Chassis, Routine Care, andDisassembly PreparationThis chapter provides general service

iv 433611-001 Service Reference Guide, dx7300Contents3.4 ROM Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5–2 433611-001 Service Reference Guide, dx7300Identifying the Chassis, Routine Care, and Disassembly Preparation5.1.2 Slim Tower (ST)

Service Reference Guide, dx7300 433611-001 5–3Identifying the Chassis, Routine Care, and Disassembly Preparation5.2 Electrostatic Discharge Informatio

5–4 433611-001 Service Reference Guide, dx7300Identifying the Chassis, Routine Care, and Disassembly Preparation5.2.3 Personal Grounding Methods and E

Service Reference Guide, dx7300 433611-001 5–5Identifying the Chassis, Routine Care, and Disassembly Preparation Static awareness labels Wrist strap

5–6 433611-001 Service Reference Guide, dx7300Identifying the Chassis, Routine Care, and Disassembly Preparation4. Always unplug the computer before c

Service Reference Guide, dx7300 433611-001 5–7Identifying the Chassis, Routine Care, and Disassembly Preparation5.4.4 Cleaning the Monitor Wipe the m

5–8 433611-001 Service Reference Guide, dx7300Identifying the Chassis, Routine Care, and Disassembly Preparation5.5.3 ScrewsThe screws used in the com

Service Reference Guide, dx7300 433611-001 5–9Identifying the Chassis, Routine Care, and Disassembly Preparation5.5.6 Lithium Coin Cell BatteryThe bat

5–10 433611-001 Service Reference Guide, dx7300Identifying the Chassis, Routine Care, and Disassembly Preparation

Service Reference Guide, dx7300 433611-001 6–16Removal and Replacement Procedures—Microtower (MT) ChassisAdherence to the procedures and precautions d

Service Reference Guide, dx7300 433611-001 vContents5.5.1 Power Supply Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6–2 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis6.2 External Security Devices6.2.1 Installin

Service Reference Guide, dx7300 433611-001 6–3Removal and Replacement Procedures— Microtower (MT) Chassis6.2.2 Installing a Padlock A padlock may be u

6–4 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis6.3 Access Panel 1. Prepare the computer for

Service Reference Guide, dx7300 433611-001 6–5Removal and Replacement Procedures— Microtower (MT) Chassis6.4 Front Bezel 1. Prepare the computer for d

6–6 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) ChassisTo reinstall the front bezel:1. Position the

Service Reference Guide, dx7300 433611-001 6–7Removal and Replacement Procedures— Microtower (MT) Chassis6.5 Front Drive Bezels Follow these steps be

6–8 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis6.5.2 Diskette Drive Bezel Press the two uppe

Service Reference Guide, dx7300 433611-001 6–9Removal and Replacement Procedures— Microtower (MT) Chassis6.6 Cable ManagementAlways follow good cable

6–10 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis6.6.1 Cable ConnectionsSystem board connecto

Service Reference Guide, dx7300 433611-001 6–11Removal and Replacement Procedures— Microtower (MT) Chassis6.7 MemoryÄCAUTION: The memory module socket

vi 433611-001 Service Reference Guide, dx7300Contents7.5 Computer Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6–12 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis✎The computer automatically recognizes the a

Service Reference Guide, dx7300 433611-001 6–13Removal and Replacement Procedures— Microtower (MT) Chassis6.8 Expansion Cards1. Prepare the computer f

6–14 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis4. Before installing an expansion card, remo

Service Reference Guide, dx7300 433611-001 6–15Removal and Replacement Procedures— Microtower (MT) Chassisc. If removing a PCI Express x16 card, pull

6–16 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis6. If replacing or adding a new expansion ca

Service Reference Guide, dx7300 433611-001 6–17Removal and Replacement Procedures— Microtower (MT) Chassis6.9 DrivesThe computer supports up to six dr

6–18 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis6.9.2 Removing a Drive 1. Remove any removab

Service Reference Guide, dx7300 433611-001 6–19Removal and Replacement Procedures— Microtower (MT) ChassisDisconnecting Diskette Drive Cables Releasin

6–20 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis6.9.3 Installing a Drive ÄCAUTION: To preven

Service Reference Guide, dx7300 433611-001 6–21Removal and Replacement Procedures— Microtower (MT) Chassis3. Reconnect the power and data cables to th

Service Reference Guide, dx7300 433611-001 1–11Installing the Operating SystemÄCAUTION: Do not add optional hardware or third-party devices to your co

6–22 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis4. Install the front bezel (Section 6.4).5.

Service Reference Guide, dx7300 433611-001 6–23Removal and Replacement Procedures— Microtower (MT) Chassis6.10 Chassis Fan 1. Prepare the computer for

6–24 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis6.11 Front I/O Panel Housing Assembly 1. Pr

Service Reference Guide, dx7300 433611-001 6–25Removal and Replacement Procedures— Microtower (MT) Chassis6.12 Front I/O Devices 1. Prepare the comput

6–26 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis6.13 Power Switch Assembly 1. Prepare the c

Service Reference Guide, dx7300 433611-001 6–27Removal and Replacement Procedures— Microtower (MT) Chassis6.14 Heatsink 1. Prepare the computer for di

6–28 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) ChassisWhen reinstalling the heatsink, make sure th

Service Reference Guide, dx7300 433611-001 6–29Removal and Replacement Procedures— Microtower (MT) Chassis6.15 Processor 1. Prepare the computer for d

6–30 433611-001 Service Reference Guide, dx7300Removal and Replacement Procedures— Microtower (MT) Chassis4. Apply the thermal grease provided in the

Service Reference Guide, dx7300 433611-001 6–31Removal and Replacement Procedures— Microtower (MT) Chassis6.16 Speaker 1. Prepare the computer for dis