HP Workstation xw4000 Manual do Utilizador

Consulte online ou descarregue Manual do Utilizador para Servidores HP Workstation xw4000. HP Workstation xw4000 Service Reference Guide Manual do Utilizador

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service reference guide
hp workstation xw4000
hp workstation xw6000
Document Part Number: 304898-002
October 2003
This guide provides removal and replacement procedures for
subassemblies and key components of the computers covered. This guide
also covers basic operating system installation information.
Vista de página 0
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Resumo do Conteúdo

Página 1 - October 2003

service reference guidehp workstation xw4000hp workstation xw6000Document Part Number: 304898-002October 2003This guide provides removal and replaceme

Página 2

1–2 Service Reference GuideInstalling or Restoring the Operating SystemCreating an Emergency Repair Diskette - Windows 20001. Click Start > Program

Página 3 - Contents

11–4 Service Reference GuideRemoval and Replacement Procedures Expansion Cards and MemoryAvailable Memory Configurations for the xw6000Channel A Chann

Página 4 - 5SCSI Devices

Service Reference Guide 11–5Removal and Replacement Procedures Expansion Cards and Memory11.1.3 DIMM Installation 1. If the computer has a lock

Página 5 - 6SATA Devices

11–6 Service Reference GuideRemoval and Replacement Procedures Expansion Cards and Memory11.2 E xpa n sio n C ar d sExpansion cards in these systems

Página 6 - Components

Service Reference Guide 11–7Removal and Replacement Procedures Expansion Cards and Memory11.3 Graphics Sockets with Retention Mechanisms The AGP ex

Página 7 - E Diagnostic Error Codes

11–8 Service Reference GuideRemoval and Replacement Procedures Expansion Cards and Memory11.3.2 AGP Card with a Type 2 Retention MechanismTo remove an

Página 8

Service Reference Guide 11–9Removal and Replacement Procedures Expansion Cards and Memory11.3.3 AGP Card with Type 1 or Type 2 Retention MechanismTo r

Página 9

11–10 Service Reference GuideRemoval and Replacement Procedures Expansion Cards and Memory

Página 10 - Creating a Restore Diskette

Service Reference Guide 12–112Removal and Replacement Procedures System Board with Major ComponentsFor an overview of the chassis discussed in this ch

Página 11 - 1.1.4 hp Software

12–2 Service Reference GuideRemoval and Replacement Procedures System Board with Major Components12.1.2 Configuration 2This board is identified by the

Página 12 - 1.3 Converting to NTFS

Service Reference Guide 12–3Removal and Replacement Procedures System Board with Major ComponentsHeatsink Cool-Down TimeThe heat generated from the pr

Página 13 - Service Reference Guide 1–5

Service Reference Guide 1–3Installing or Restoring the Operating System1.1.3 Installing Red Hat LinuxThe first time the workstation is booted, the Li

Página 14 - 1–6 Service Reference Guide

12–4 Service Reference GuideRemoval and Replacement Procedures System Board with Major Components12.2.2 Removing the Heatsink/Processor AssemblyOnce t

Página 15 - Power-On Self-Test (POST)

Service Reference Guide 12–5Removal and Replacement Procedures System Board with Major Components4. On hp workstation xw6000 systems use the following

Página 16 - 2.1 Computer Setup Utilities

12–6 Service Reference GuideRemoval and Replacement Procedures System Board with Major Components12.2.3 Installing the Heatsink/Processor Assembly1. R

Página 17 - Service Reference Guide 2–3

Service Reference Guide 12–7Removal and Replacement Procedures System Board with Major Components12.2.4 Multiprocessor InformationThe hp workstation x

Página 18 - 2.1.2 Computer Setup Menu

12–8 Service Reference GuideRemoval and Replacement Procedures System Board with Major Components12.3 System Board 1. Prepare the computer for disasse

Página 19

Service Reference Guide 12–9Removal and Replacement Procedures System Board with Major Componentshp workstation xw4000 system board mounting screw loc

Página 20

12–10 Service Reference GuideRemoval and Replacement Procedures System Board with Major Components12.4 BatteryThe battery that comes with your compute

Página 21

Service Reference Guide 12–11Removal and Replacement Procedures System Board with Major Components12.4.1 Type 1 Battery Holder1. Lift the battery out

Página 22

12–12 Service Reference GuideRemoval and Replacement Procedures System Board with Major Components3. To insert the new battery, slide one edge of the

Página 23 - Service Reference Guide 2–9

Service Reference Guide 13–113Removal and Replacement Procedures Main Power and CoolingFor an overview of the chassis refer to Chapter 6 “Identifying

Página 24 - 2.2 Computer Diagnostics

1–4 Service Reference GuideInstalling or Restoring the Operating System1.2 Restoring the operating systemThe following sections discuss the procedure

Página 25 - Running TEST

13–2 Service Reference GuideRemoval and Replacement Procedures Main Power and Cooling13.2 Air BaffleThe hp workstation xw6000 (Configuration 1) uses a

Página 26 - Running INSPECT

Service Reference Guide 13–3Removal and Replacement Procedures Main Power and Cooling13.3 Chassis FansIn addition to the power supply fan, the hp work

Página 27 - Using Diagnostics for Windows

13–4 Service Reference GuideRemoval and Replacement Procedures Main Power and Cooling13.3.2 Front Chassis FanTo remove the front chassis fan of the hp

Página 28 - 2.3 Protecting the Software

Service Reference Guide A–1AConnector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation connectors. Some of

Página 29 - 2.3.2 Restore CD

A–2 Service Reference GuideConnector Pin AssignmentsEthernet RJ-45Connector and Icon Pin Signal1 2 3 4(+) Transmit Data (-) Transmit Data (+) Receive

Página 30 - 2–16 Service Reference Guide

Service Reference Guide A–3Connector Pin AssignmentsParallel InterfaceConnector and IconPin Signal Pin Signal Pin Signal1 2 3Strobe Data Bit 0 Data Bi

Página 31 - Desktop Management

A–4 Service Reference GuideConnector Pin AssignmentsHeadphoneConnector and Icon (1/8” miniphone) Pin Signal1 (Tip) Audio_Left2 (Ring) Audio_Right3 (Sh

Página 32 - 3.3.1 Altiris eXpress

Service Reference Guide A–5Connector Pin AssignmentsSATAConnectorPin Signal Pin Usage Pin Usagedata cablepower cablepower cableS-1 Ground P-1 3.3 V po

Página 33 - 3.3.4 System Software Manager

A–6 Service Reference GuideConnector Pin AssignmentsExternal Infrared TransceiverConnector and IconPin Signal Pin Signal Pin Signal1 2 3Transmit Recei

Página 34 - 3.3.6 Remote ROM Flash

Service Reference Guide A–7Connector Pin AssignmentsATA/ATAPI (IDE) Standard Drive CableConnectorPin Signal Pin Signal Pin Signal1 2 3 4 5Reset Ground

Página 35 - Service Reference Guide 3–5

Service Reference Guide 1–5Installing or Restoring the Operating System1.4 Hyper-Threading TechnologyHyper-Threading Technology is a high performance

Página 36 - 3.3.9 NIC Alert

A–8 Service Reference GuideConnector Pin AssignmentsMultiBay CD-ROM AdapterConnectorPin Signal Pin Signal Pin Signal Pin Signal1 2 3 4 5RESDRV_ GROUND

Página 37 - 3.3.10 Replicating Your Setup

Service Reference Guide A–9Connector Pin AssignmentsAccelerated Graphics Port (AGP) ConnectorPin Signal A Signal B Pin Signal A Signal B1 2 3 4 5+12 V

Página 38 - 3.3.13 World Wide Web Site

A–10 Service Reference GuideConnector Pin AssignmentsSlimline IDE CD-ROM Connector for SFF chassis using 810 and 810e ChipsetsConnectorPin Signal Pin

Página 39 - 3.3.15 Wired for Management

Service Reference Guide A–11Connector Pin Assignments14-Pin Power (810, 810E, 820, and 845 Chipset-Based Boards)ConnectorPin Signal Pin Signal Pin Sig

Página 40 - Security Features Overview

A–12 Service Reference GuideConnector Pin Assignments20-Pin Power (Deskpro EN)ConnectorPin Signal Pin Signal Pin Signal Pin Signal1 2 3 4 53 V 3 V/RS

Página 41 - 3.4.1 Password Security

Service Reference Guide B–1BPower Cord Set RequirementsThe voltage select switch feature on the computer permits it to operate from any line voltage b

Página 42 - Entering a Setup Password

B–2 Service Reference GuidePower Cord Set RequirementsCountry-Specific RequirementsAdditional requirements specific to a country are shown in parenthe

Página 43 - Service Reference Guide 3–13

Service Reference Guide C–1CPOST Error MessagesAn error message results if the Power-On Self-Test (POST) encounters a problem. This test runs when the

Página 44 - 3.4.4 DriveLock

C–2 Service Reference GuidePOST Error Messages163-Time & Date Not Set2S Invalid time or date in configuration memory. RTC (real-time clock) batter

Página 45 - DriveLock Applications

Service Reference Guide C–3POST Error Messages207-ECC Corrected Single Bit Errors in Memory Socket(s) y,y2S Single Bit ECC error. Verify proper memory

Página 46 - 3.4.5 Smart Cover Sensor

1–6 Service Reference GuideInstalling or Restoring the Operating System

Página 47 - 3.4.6 Smart Cover Lock

C–4 Service Reference GuidePOST Error Messages402-Monochrome Adapter Failure1L, 2S Monochrome display controller.Replace monochrome display controller

Página 48 - 3–18 Service Reference Guide

Service Reference Guide C–5POST Error Messages605-Diskette Drive Type Error2S Mismatch in drive type. Run Computer Setup (F10 Setup) or Windows NT, Wi

Página 49 - Service Reference Guide 3–19

C–6 Service Reference GuidePOST Error Messages1151-Serial Port 1 Address Conflict Detected2S Both external and internal serial ports are assigned to C

Página 50 - 3.4.8 Cable Lock Provision

Service Reference Guide C–7POST Error Messages1720-SMART Hard Drive Detects Imminent FailureNone Hard drive is about to fail. (Some hard drives have a

Página 51 - 3.5.5 Thermal Sensor

C–8 Service Reference GuidePOST Error Messages1781-Disk 1 Failure None Hard drive/format error. Run Computer Setup (F10 Setup).Clear CMOS.Check cable

Página 52 - 3–22 Service Reference Guide

Service Reference Guide C–9POST Error Messages1790-Disk 0 Failure None Hard drive error or wrong drive type.Run Computer Setup (F10 Setup).Clear CMOS.

Página 53 - 4.2 Ultra ATA Cables

C–10 Service Reference GuidePOST Error Messages1793-Secondary Controller or Disk FailureNone Hard drive circuitry error.Run Computer Setup (F10 Setup)

Página 54 - Two-Drive Cable

Service Reference Guide C–11POST Error MessagesFlashing Scroll Lock LED on Keyboard (Most models. Orange LED glows on Evo W8000 Workstation.)2L, 1S Sy

Página 55 - 4.3.1 Device Classes

C–12 Service Reference GuidePOST Error Messages

Página 56 - 4–4 Service Reference Guide

Service Reference Guide D–1DDiagnostic Indicator Lights✎All indicator lights are not available on all products.Keyboard LightsLED Color LED Activity S

Página 57 - Service Reference Guide 4–5

Service Reference Guide 2–12Setup Utilities and Diagnostic FeaturesSetup Utilities (F10) and diagnostic features provide information needed about the

Página 58 - 4.4 SMART

D–2 Service Reference GuideDiagnostic Indicator LightsSystem Board Diagnostic Lights1—Desktop Computers and WorkstationsMain Power Switch Status3.3 V_

Página 59 - 4.5 Drive Capacities

Service Reference Guide E–1EDiagnostic Error CodesDiagnostic error codes occur if the system recognizes a problem while running the HP Diagnostics pro

Página 60 - 4–8 Service Reference Guide

E–2 Service Reference GuideDiagnostic Error CodesThe remaining tables list possible error codes (AABB-CC), descriptions of each error condition, and r

Página 61 - SCSI Devices

Service Reference Guide E–3Diagnostic Error Codes✎Holding any key down during the boot-up sequence causes the Basic Input Output System (BIOS) to beep

Página 62 - 5–2 Service Reference Guide

E–4 Service Reference GuideDiagnostic Error CodesParallel PortError Code Description Recommended Action0401-xx Failed or not connected. The following

Página 63 - 5.4 SMART

Service Reference Guide E–5Diagnostic Error CodesSerial PortError Code Description Recommended Action1101-xx Serial port test failed. 1. Run Computer

Página 64 - 5.5 Jumpers

E–6 Service Reference GuideDiagnostic Error CodesHard DriveError Code Description Recommended Action1701-xx Format test failed. The following steps ap

Página 65 - 5.5.3 Zip Drive

Service Reference Guide E–7Diagnostic Error CodesVideoError Code Description Recommended Action501-xx Graphics controller test failed. The following s

Página 66 - 5–6 Service Reference Guide

E–8 Service Reference GuideDiagnostic Error Codes2410-xx 640 × 200 mode test failed.2411-xx Screen memory page test failed.2412-xx Gray scale test fai

Página 67 - SATA Devices

Service Reference Guide E–9Diagnostic Error CodesAudioError Code Description Recommended Action3206-xx Audio System Internal Error. Replace the system

Página 68 - 6.2 boot order

2–2 Service Reference GuideSetup Utilities and Diagnostic Features2.1 Computer Setup UtilitiesUse Computer Setup Utilities (F10) to: Modify or rest

Página 69 - Service Reference Guide 6–3

E–10 Service Reference GuideDiagnostic Error CodesSpecial Error CodesThis section includes the error codes for the following devices: SCSI hard drive

Página 70 - 6–4 Service Reference Guide

Service Reference Guide E–11Diagnostic Error CodesTest Error Codes Error Code Description Recommended ActionXXXX-02 Drive not installed. Check cable c

Página 71 - Disassembly Preparation

E–12 Service Reference GuideDiagnostic Error CodesXXXX-35 Invalid SCSI bus phase. Replace the indicated device.XXXX-36 Invalid SCSI bus phase. Replace

Página 72 - 7.2.1 Generating Static

Service Reference Guide F–1FTroubleshooting Without DiagnosticsE-SupportFor online access to technical support information and tools, go to http://www

Página 73 - Service Reference Guide 7–3

F–2 Service Reference GuideTroubleshooting Without DiagnosticsSolving Minor Problems Problem Possible SolutionComputer will not turn on. 1. Ensure tha

Página 74 - 7–4 Service Reference Guide

Service Reference Guide F–3Troubleshooting Without DiagnosticsComputer does not boot up and Num Lock LED is blinking; you may hear one short and two l

Página 75 - 7.3 Rou tine C are

F–4 Service Reference GuideTroubleshooting Without DiagnosticsDiskette drive cannot read a diskette. 1. Diskette is not formatted. Format the diskette

Página 76 - 7.4 Service Considerations

Service Reference Guide F–5Troubleshooting Without DiagnosticsDisplay Problem Possible SolutionScreen is blank. 1. Monitor is not turned on and the mo

Página 77 - 7.4.4 Cables and Connectors

F–6 Service Reference GuideTroubleshooting Without DiagnosticsThe picture is broken up; it rolls, jitters, or blinks.1. Be sure the monitor cable is s

Página 78 - 7.4. 5 Hard Drives

Service Reference Guide F–7Troubleshooting Without DiagnosticsHard DriveThe information provided by the diagnostics tests includes: error code, system

Página 79 - Security Components

Service Reference Guide 2–3Setup Utilities and Diagnostic Features2.1.1 Using Computer Setup UtilitiesTo access the Computer Setup Utilities (F10) me

Página 80 - 8.2 Security Devices

F–8 Service Reference GuideTroubleshooting Without DiagnosticsHard DriveProblem Possible SolutionHard drive error occurs. Hard disk has bad sectors or

Página 81 - 8.2.2 Smart Cover Sensor

Service Reference Guide F–9Troubleshooting Without DiagnosticsAudioProblem Possible SolutionSound does not come out of the speaker.Software volume con

Página 82 - 8.2.3 Security Lock Bracket

F–10 Service Reference GuideTroubleshooting Without DiagnosticsHardware InstallationYou may need to reconfigure the computer when you add or remove ha

Página 83 - 9.1 Introduction

Service Reference Guide F–11Troubleshooting Without DiagnosticsDVD-ROM and CD-ROMProblem Possible SolutionCannot read compact disc. 1. CD is not prope

Página 84 - 9.2 Removing a Drive

F–12 Service Reference GuideTroubleshooting Without DiagnosticsMemoryProblem Possible SolutionSystem won't boot or does not function properly aft

Página 85 - 9.3 Installing a New Drive

Service Reference Guide F–13Troubleshooting Without DiagnosticsNetworkSome common causes and solutions for network problems are listed in the followin

Página 86 - 9–4 Service Reference Guide

F–14 Service Reference GuideTroubleshooting Without DiagnosticsDiagnostics passes, but the computer does not communicate with the network.1. Network d

Página 87 - 10.1 Access Panel Removal

Service Reference Guide F–15Troubleshooting Without DiagnosticsResolving Audio Hardware ConflictsHardware conflicts occur when two or more peripheral

Página 88 - 10–2 Service Reference Guide

F–16 Service Reference GuideTroubleshooting Without Diagnostics

Página 89

Service Reference Guide G–1GSystem Board and Riser Board Reference DesignatorsThese reference designators are used on most but not all hp system and r

Página 90 - 10–4 Service Reference Guide

2–4 Service Reference GuideSetup Utilities and Diagnostic Features2.1.2 Computer Setup Menu.Heading Option Description File System InformationLists p

Página 91 - 10.3 Power Switch

G–2 Service Reference GuideSystem Board and Riser Board Reference DesignatorsJ53 J54 J55 J66 J67 J68Parallel port over single Serial Port Parallel por

Página 92 - 10.4 Board Guide

Service Reference Guide G–3System Board and Riser Board Reference DesignatorsP20 P21 P22 P23 P24Primary IDE connector Secondary IDE (Multibay) connect

Página 93 - 10.5 Speaker

G–4 Service Reference GuideSystem Board and Riser Board Reference Designators

Página 94 - 10.6 Feet

Service Reference Guide H–1HModel Number Naming for hp Productshp workstationsX4CP/2.6+/40S+/256D/MXRdWorkstation SeriesX4 = xw4000 X6 = xw6000Chassis

Página 95 - Service Reference Guide 10–9

H–2 Service Reference GuideModel Number Naming for hp Products

Página 96 - 10–10 Service Reference Guide

Service Reference Guide Index–1Index4-pin power pin assignments A–1214-pin power pin assignments A–10, A–1120-pin power pin assignments A–11, A–1224-p

Página 97 - Expansion Cards and Memory

Index–2 Service Reference GuideIndexCompaq software. See softwarecomputercleaning 7–5diagnostics 2–10Computer Checkup (TEST) 2–10Computer Setupmenu 2–

Página 98

Service Reference Guide Index–3IndexEthernetAUI pin assignments A–2BNC pin assignments A–1RJ-45 pin assignments A–2expansion cardremoval and replaceme

Página 99 - Service Reference Guide 11–3

Index–4 Service Reference GuideIndexOoperating systems, important information about 3–8ordering FailSafe Key 3–18Pparallel interface pin assignments A

Página 100 - Channel A Channel B

Service Reference Guide Index–5Indexsecuritybracket 8–4devices 8–2features, table 3–10master boot record 3–18settings, setup of 3–9serial interface pi

Página 101 - Service Reference Guide 11–5

Service Reference Guide 2–5Setup Utilities and Diagnostic FeaturesDisk (treated as hard drive)Storage (continued)Device Configuration (continued)Trans

Página 102 - 11.2 E xpa n sio n C ar d s

Index–6 Service Reference GuideIndexspecial E–10summary E–1tape drive E–6video E–7thermal sensor 3–21timeouts, setting 3–8To 2–14tools, required 7–7tr

Página 103 - Service Reference Guide 11–7

© 2003 Hewlett-Packard CompanyMicrosoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries.Intel

Página 104 - 11–8 Service Reference Guide

2–6 Service Reference GuideSetup Utilities and Diagnostic FeaturesStorage (continued)Options (continued)Diskette MBR Validation Allows you to enable o

Página 105 - Service Reference Guide 11–9

Service Reference Guide 2–7Setup Utilities and Diagnostic FeaturesSecurity (continued)DriveLock* Allows you to assign or modify a master or user passw

Página 106 - 11–10 Service Reference Guide

2–8 Service Reference GuideSetup Utilities and Diagnostic FeaturesSecurity (continued)System IDs Allows you to set Asset Tag and Ownership Tag.Allows

Página 107 - 12.1.1 Configuration 1

Service Reference Guide 2–9Setup Utilities and Diagnostic FeaturesPCI Devices Lists currently installed PCI devices and their IRQ settings. Allows you

Página 108 - 12.2 Heatsink/Processor

2–10 Service Reference GuideSetup Utilities and Diagnostic Features2.2 Computer Diagnostics ✎The following section applies only to computers equip

Página 109 - Heatsink Warm-Up Time

Service Reference Guide 2–11Setup Utilities and Diagnostic FeaturesRunning TEST1. Turn off the computer.2. Disconnect all peripheral devices other tha

Página 110 - 12–4 Service Reference Guide

2–12 Service Reference GuideSetup Utilities and Diagnostic Features2.2.3 View System Information (INSPECT)Use View System Information (INSPECT) to: V

Página 111

Service Reference Guide 2–13Setup Utilities and Diagnostic Features2.2.4 Diagnostics for Windows Diagnostics for Windows is a component of Intelligent

Página 112

2–14 Service Reference GuideSetup Utilities and Diagnostic FeaturesRunning Diagnostic TestsIf your version of Diagnostics for Windows includes diagnos

Página 113

Service Reference Guide 2–15Setup Utilities and Diagnostic Features2.3.1 Ordering Backup SoftwareYou can order all software that shipped with the prod

Página 114 - 12.3 System Board

Service Reference Guide iiiContents1 Installing or Restoring the Operating System1.1 Installing the Operating System and Software . . . . . . . . . .

Página 115 - Service Reference Guide 12–9

2–16 Service Reference GuideSetup Utilities and Diagnostic Features

Página 116 - 12.4 Battery

Service Reference Guide 3–13Desktop ManagementHP Intelligent Manageability provides standards-based solutions for managing and controlling workstation

Página 117 - 12.4.2 Type 2 Battery Holder

3–2 Service Reference GuideDesktop Management3.2 Remote System InstallationRemote System Installation lets you start and set up your system using the

Página 118 - 12–12 Service Reference Guide

Service Reference Guide 3–3Desktop ManagementFor more information, refer to the HP web site at www.hp.com.3.3.2 PC Transplant Pro and PC Transplant fo

Página 119 - Power and Cooling

3–4 Service Reference GuideDesktop Management3.3.6 Remote ROM FlashYour computer comes with a reprogrammable flash ROM (read only memory). By establis

Página 120 - 13.2 Air Baffle

Service Reference Guide 3–5Desktop ManagementTo recover the system after it enters Boot Block recovery mode, complete the following steps:1. Remove an

Página 121 - 13.3 Chassis Fans

3–6 Service Reference GuideDesktop Management3.3.7 Remote Security ManagementRemote Security Management allows the system administrator to safely set

Página 122 - 13.3.2 Front Chassis Fan

Service Reference Guide 3–7Desktop Management3.3.10 Replicating Your SetupThis procedure gives an administrator the ability to easily copy one setup c

Página 123 - Connector Pin Assignments

3–8 Service Reference GuideDesktop Management3.3.12 Power ManagementPower Management is a feature that saves energy by shutting down certain component

Página 124 - Ethernet AUI

Service Reference Guide 3–9Desktop Management3.3.15 Wired for ManagementIntel's Wired for Management initiative is focused on reducing the suppor

Página 125 - Microphone

iv Service Reference GuideContents3.3.10Replicating Your Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Página 126 - Line-Out Audio

3–10 Service Reference GuideDesktop ManagementThe following table and sections refer to managing security features of your computer locally through th

Página 127 - Ultra SCSI

Service Reference Guide 3–11Desktop Management3.4.1 Password SecurityThe power-on password prevents unauthorized use of the computer by requiring entr

Página 128 - External Infrared Transceiver

3–12 Service Reference GuideDesktop ManagementWhen Network Server Mode is disabled, the password must be entered each time the computer is turned on w

Página 129 - Service Reference Guide A–7

Service Reference Guide 3–13Desktop ManagementChanging a Power-On or Setup Password1. Turn on or restart the computer. If you are in Windows, click St

Página 130 - MultiBay CD-ROM Adapter

3–14 Service Reference GuideDesktop ManagementClearing Passwords If you forget your password, you cannot access the computer. Refer to the Troubleshoo

Página 131 - Service Reference Guide A–9

Service Reference Guide 3–15Desktop ManagementIf a locked hard drive is present, POST will require a password to unlock the device. If a power-on pass

Página 132 - 810 and 810e Chipsets

3–16 Service Reference GuideDesktop Management3.4.5 Smart Cover SensorSmart Cover Sensor is a combination of hardware and software technology that can

Página 133 - 20-Pin Power (Deskpro EP)

Service Reference Guide 3–17Desktop Management3.4.6 Smart Cover LockThe Smart Cover Lock is available as an option on hp workstation xw4000 models. Wh

Página 134 - A–12 Service Reference Guide

3–18 Service Reference GuideDesktop ManagementUsing the Smart Cover FailSafe KeyIf you enable the Smart Cover Lock and cannot enter your password to d

Página 135 - Power Cord Set Requirements

Service Reference Guide 3–19Desktop ManagementEach time the computer is turned on or restarted, the BIOS compares the MBR of the current bootable disk

Página 136 - Country-Specific Requirements

Service Reference Guide vContents 6SATA Devices6.1 SATA guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Página 137 - POST Error Messages

3–20 Service Reference GuideDesktop ManagementBefore You Partition or Format the Current Bootable DiskEnsure that MBR Security is disabled before you

Página 138

Service Reference Guide 3–21Desktop Management3.5.1 Drive Protection SystemThe Drive Protection System (DPS) is a diagnostic tool built into the hard

Página 139

3–22 Service Reference GuideDesktop Management

Página 140

Service Reference Guide 4–14Ultra ATA Drive Guidelines and Features4.1 Ultra ATA JumpersUltra ATA drives are configured by means of jumper settings. T

Página 141

4–2 Service Reference GuideUltra ATA Drive Guidelines and FeaturesSingle-Drive CableTwo-Drive CableOn a two-drive cable, the Drive/Device 0 connector

Página 142

Service Reference Guide 4–3Ultra ATA Drive Guidelines and Features4.3.1 Device ClassesIn order to determine the best drive attach sequence, ATA/ATAPI

Página 143

4–4 Service Reference GuideUltra ATA Drive Guidelines and FeaturesThe attach sequence rule may also be stated in table format:*If there are three or m

Página 144

Service Reference Guide 4–5Ultra ATA Drive Guidelines and FeaturesExample 1: Three Device Installation SampleA system has three devices: Ultra ATA-100

Página 145

4–6 Service Reference GuideUltra ATA Drive Guidelines and Features*If there are three or more devices, two or more of which are hard drives, two hard

Página 146

Service Reference Guide 4–7Ultra ATA Drive Guidelines and Features4.5 Drive CapacitiesThe combination of the file system and the operating system used

Página 147

vi Service Reference GuideContents10Removal and Replacement Procedures Chassis10.1Access Panel Removal . . . . . . . . . . . . . . . . . . . . . . . .

Página 148 - C–12 Service Reference Guide

4–8 Service Reference GuideUltra ATA Drive Guidelines and Features

Página 149 - Diagnostic Indicator Lights

Service Reference Guide 5–15SCSI Devices5.1 SCSI Guidelines✎These systems support a mixed configuration of UATA/IDE and SCSI hard drives. In a mixed c

Página 150 - D–2 Service Reference Guide

5–2 Service Reference GuideSCSI Devices 68-pin SCSI controllers require a 53 inch maximum length-twisted pair, LVD cable with built-in terminator, ma

Página 151 - Diagnostic Error Codes

Service Reference Guide 5–3SCSI Devices5.3 Using SCSISelect with SCSI DevicesThe Ultra160 and faster SCSI host adapters include the SCSISelect utility

Página 152 - E–2 Service Reference Guide

5–4 Service Reference GuideSCSI Devices5.5 JumpersThe specifications included below are the standard drive configurations. 5.5.1 Ultra3 SCSI Hard Driv

Página 153 - Service Reference Guide E–3

Service Reference Guide 5–5SCSI Devices5.5.2 CD-ROM or DVD-ROM Drive5.5.3 Zip Drive✎After changing the jumper settings, reboot the computer to recogni

Página 154 - Diskette Drive

5–6 Service Reference GuideSCSI Devices

Página 155 - Modem Communications

Service Reference Guide 6–16SATA Devices6.1 SATA guidelines✎The xw6000 system supports a mixed configuration of UATA/IDE, SCSI, and SATA hard drives.

Página 156 - Tape Drive

6–2 Service Reference GuideSATA Devices6.2 boot orderThe following flow diagram shows the boot order of hard drives (C:) connected to the different co

Página 157 - Service Reference Guide E–7

Service Reference Guide 6–3SATA Devices6.3 hard drive configurationsThe following table presents common physical hard drive configurations for the HP

Página 158 - E–8 Service Reference Guide

Service Reference Guide viiContents A Connector Pin AssignmentsEnhanced Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Página 159 - CD-ROM and DVD-ROM

6–4 Service Reference GuideSATA Devices

Página 160 - Special Error Codes

Service Reference Guide 7–17Identifying the Chassis, Routine Care, and Disassembly PreparationThis chapter provides general service information for th

Página 161 - Test Error Codes

7–2 Service Reference GuideIdentifying the Chassis, Routine Care, and Disassembly Preparation7.2 Electrostatic Discharge InformationA sudden discharge

Página 162 - Test Error Codes (Continued)

Service Reference Guide 7–3Identifying the Chassis, Routine Care, and Disassembly Preparation7.2.2 Preventing Electrostatic Damage to Equipment Many e

Página 163 - Preliminary Checklist

7–4 Service Reference GuideIdentifying the Chassis, Routine Care, and Disassembly Preparation7.2.4 Ground ing the Work A reaTo prevent static damage a

Página 164 - Solving Minor Problems

Service Reference Guide 7–5Identifying the Chassis, Routine Care, and Disassembly Preparation7.3 Rou tine C are7.3.1 General Cleaning Safety Precauti

Página 165

7–6 Service Reference GuideIdentifying the Chassis, Routine Care, and Disassembly Preparation If you remove a key, use a specially designed key pulle

Página 166 - Diskette Drive (Continued)

Service Reference Guide 7–7Identifying the Chassis, Routine Care, and Disassembly Preparation7.4.2 Tools and Software RequirementsTo service the compu

Página 167 - Display

7–8 Service Reference GuideIdentifying the Chassis, Routine Care, and Disassembly Preparation7.4. 5 Hard DrivesHandle hard drives as delicate, precisi

Página 168 - Display (Continued)

Service Reference Guide 8–18Removal and Replacement Procedures Security ComponentsThis chapter describes the security components for the Convertible M

Página 169

viii Service Reference GuideContentsF Troubleshooting Without DiagnosticsE-Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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8–2 Service Reference GuideRemoval and Replacement Procedures Security Components8.2 Security Devices8.2.1 Smart Cover LockThe hp workstation xw4000 s

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Service Reference Guide 8–3Removal and Replacement Procedures Security Components8.2.2 Smart Cover SensorThe Smart Cover Sensor is a software-controll

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8–4 Service Reference GuideRemoval and Replacement Procedures Security Components8.2.3 Security Lock Bracket The computer includes a provision for sec

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Service Reference Guide 9–19Removal and Replacement Procedures DrivesThis chapter describes the procedures for removal and replacement of hard drives.

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9–2 Service Reference GuideRemoval and Replacement Procedures Drives9.2 Removing a DriveUse the following procedure for removing a hard drive:1. Prepa

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Service Reference Guide 9–3Removal and Replacement Procedures Drives6. While holding the drivelock in the unlocked position, remove the drive from the

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9–4 Service Reference GuideRemoval and Replacement Procedures Drives9.4 Removing a 3.5-Inch Drive From a 5.25-Inch Drive AdapterA 3.5-inch drive must

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Service Reference Guide 10–110Removal and Replacement Procedures ChassisThis chapter describes the procedures for removal and replacement of chassis s

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10–2 Service Reference GuideRemoval and Replacement Procedures Chassis10.2 Front Bezel and Related Components10.2.1 Front Bezel Removal - TabsThe fron

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Service Reference Guide 10–3Removal and Replacement Procedures Chassis10.2.2 Subpanel and Bezel BlanksThe subpanel and bezel blanks must be removed fr

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Service Reference Guide 1–11Installing or Restoring the Operating SystemDepending on the workstation model, Microsoft Windows 2000 Professional (with

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10–4 Service Reference GuideRemoval and Replacement Procedures ChassisFront Bezel USB/Audio/1394 Card1. Prepare the computer for disassembly.2. Lay th

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Service Reference Guide 10–5Removal and Replacement Procedures Chassis10.3 Power SwitchTo remove the power switch use the following procedure:1. Prepa

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10–6 Service Reference GuideRemoval and Replacement Procedures Chassis10.4 Board GuideOn the hp workstation xw4000, it is necessary to remove the boar

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Service Reference Guide 10–7Removal and Replacement Procedures Chassis10.5 SpeakerIn hp workstation xw4000 models the speaker is mounted on the front

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10–8 Service Reference GuideRemoval and Replacement Procedures Chassis10.6 Feet Four (4) rubber feet are mounted to the chassis, as shown below. No pa

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Service Reference Guide 10–9Removal and Replacement Procedures Chassis10.7 Converting a Desktop to a Minitower 1. Prepare the computer for disassembly

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10–10 Service Reference GuideRemoval and Replacement Procedures Chassis8. Remove the subpanel and rotate it 90 degrees in a clockwise direction.ÄCAUTI

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Service Reference Guide 11–111Removal and Replacement Procedures Expansion Cards and MemoryFor an overview of the different chassis discussed in this

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11–2 Service Reference GuideRemoval and Replacement Procedures Expansion Cards and Memory11.1.2 hp workstation xw6000 MemoryThe hp workstation xw6000

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Service Reference Guide 11–3Removal and Replacement Procedures Expansion Cards and Memory DIMMs should be installed in pairs. Do not mix DIMMs of di

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