Hp Insight Diagnostics Software Manual do Utilizador

HP Insight Diagnostics 9.4 User GuideAbstractThis guide provides information about the Hewlett-Packard Insight Diagnostics software, including its usa

Starting HP Insight Diagnostics for Linux Online Edition from the HP SystemManagement Homepage1. Open the browser.2. In the address field, enter the f

https://localhost:23813. Press Enter.The Security Alert dialog box appears the first time you navigate to a system without aCertificate Authority Root

Table 1 Optional command line parameters (continued)DescriptionParameterThis command adds an entry to your crontab for Linux-based systems, or to theW

See the following examples:• To capture Survey configuration information for your system, and then send the XML file to aterminal, enter either of the

Figure 2 Press F10 key for Intelligent ProvisioningFigure 3 Press F10 key for Intelligent Provisioning3. On the blue menu screen, press Enter.NOTE: If

Figure 4 Select Perform Maintenance5. On the Maintenance screen, click on the Insight Diagnostics icon.Figure 5 Select Insight DiagnosticsWhen you exi

3 Using HP Insight DiagnosticsHP Insight Diagnostics contains the following primary tabs:• Survey• Diagnose• Test (available only in Offline Edition)•

• Storage displays information about the storage controllers and storage media connectedto the system, including hard drives, diskette drives, and opt

Figure 7 Save Configuration pop upNOTE: The saved information is for the current view and category on the Survey tab.3. The survey file is saved with

• Graphics displays information about the graphics subsystem, including the graphics card,graphics mode, ROM, and video memory.• Input Devices display

© Copyright 2002, 2013 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or

To start a diagnostic test:1. Click Diagnose tab.2. Select the device to diagnose:• Select All Devices to assess the health of all logical volumes and

2. Select the test mode:• Interactive runs all tests, some of which require user input.• Unattended runs the tests that do not require user input.3. S

5. Select the device to test:• Select All Devices to test all devices.• Select the check box for one or more devices to test specific devices.6. Click

Figure 12 Test tab – Custom TestThe Status tab displays test progress. The Log tab displays detailed test results.Using the Status tabThe Status tab d

Click Start Drive Identity LED to identify the specific hard drive in the computer that may containthe volume. The hard drive LED indicates the locati

• Test Progress displays the progress of the testing. This progress bar has following test modes:Time—Time passed divided by total time selected (perc

◦ The number of times Diagnose ran◦ The number of times the test failed◦ The number of times the test passed◦ The time it took to run Diagnose on each

Figure 15 Diagnosis LogTest Log tab (HP Insight Diagnostics Offline Edition only)IMPORTANT: This feature is available only in HP Insight Diagnostics O

Figure 16 Test LogError Log tabThe Error Log tab displays the following diagnostic information for failed devices:• The device and test that failed• A

Figure 17 Error LogIntegrated Management Log tabThe Integrated Management Log (IML) tab contains system errors discovered during POST and bythe System

Contents1 HP Insight Diagnostics overview...5HP Insight Diagnostics editions...

• To enter any text or note into the IML, click Add Maintenance Note.• To remove all IML entries, click Clear IML. HP recommends saving the current co

Figure 19 System Event LogHelp tabThe Help tab provides information on using HP Insight Diagnostics, such as the tab interface,overview categories, te

Figure 20 HP Insight Diagnostics Help tabError codesThe Error Codes tab describes each numerical error code and the recommended actions for eacherror.

Figure 21 Find Error CodesTest componentsIMPORTANT: This feature is available only in HP Insight Diagnostics Offline Edition.The Test Components tab p

Saving and printing information in HP Insight DiagnosticsYou can save the information displayed in the HP Insight Diagnostics Survey and Log tabs to a

4 TroubleshootingTroubleshooting memoryThe memory test component can perform the following tests:• Address test–This test verifies the integrity of th

• Re-seat physical drives and controllers.• Check drive cables and connectors for any signs of damage or bent pins.IMPORTANT: To minimize downtime, HP

5 Support and other resourcesInformation to collect before contacting HPBe sure to have the following information available before you contact HP:• So

The service also provides access to software updates and reference manuals in electronic form asthey are made available from HP.With this service, Ins

HP Support CenterThe HP Support Center contains software and drivers, user guides, part information, technicalforums, and information on training and

Diagnosis Log tab...26Test Log tab (HP Insi

6 Documentation feedbackHP is committed to providing documentation that meets your needs. To help us improve thedocumentation, send any errors, sugges

A Acronyms and abbreviationsBasic Input/Output SystemBIOSComplementary Metal-Oxide SemiconductorCMOSSerial port interfaceCOMCustomer Self RepairCSRCas

IndexAabout HP Insight Diagnosticseditions, 5authorized resellers, 37Bbenefits, 5browsermodifying in Linux, 10starting from, 10Ccommand linestarting f

registering, 37service locator website, 38test components, 33Test log , 27theory of operation, 5troubleshootingdisk drives and storage systems, 35memo

1 HP Insight Diagnostics overviewHP Insight Diagnostics editionsHP Insight Diagnostics Online Edition is a web-based application that captures hardwar

System requirementsHP Insight Diagnostics Online Edition for Windows requires the following:• HP Advanced System Management Driver• HP System Manageme

2 Getting startedInstalling the Online EditionUse the appropriate procedures for your OS environment.Removing the HP Survey utilityBefore installing t

a. Mount the ISO image directly using appropriate software, and open its contents.b. Write the ISO image to a bootable USB Key using HP USB Key Utilit

5. Choose Select Components and ensure that the HP Insight Diagnostics Online Edition for Linuxcomponent is selected. Select or unselect other compone