Hp Insight Diagnostics Software Manual do Utilizador Página 7
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2 Getting started
Installing the Online Edition
Use the appropriate procedures for your OS environment.
Removing the HP Survey utility
Before installing the HP Insight Diagnostics Online Edition, HP recommends removing the HP Survey
Utility. Use the procedures in this section to remove the software.
Removing the HP Survey utility for Windows operating systems
If installed, remove the HP Survey Utility for Windows before installing HP Insight Diagnostics
Online Edition.
1. Go to Add or Remove Programs or Programs and Features, depending on which version of
Windows you are running.
2. Select Hewlett-Packard Survey Utility.
3. Click Remove, or Uninstall.
Removing the HP Survey utility for Linux operating systems
If installed, remove the HP Survey Utility for Linux before installing HP Insight Diagnostics Online
Edition.
1. Identify which version of the HP Survey Utility is installed. Enter the following command:rpm
-qa|grep survey.
2. Remove the HP Survey Utility. Enter the following command: rpm -e survey.
Installing HP Insight Diagnostics for Windows Online Edition
Installing from the HP ProLiant Support Pack
Install the HP ProLiant Support Pack (PSP). HP Insight Diagnostics for Windows® installs during the
PSP installation.
For more information on the PSP, see the HP ProLiant Support Pack and Deployment Utilities User
Guide.
Installing from the Smart Component
1. Log on to the Windows® server with administrator access rights.
2. Download the Smart Component executable file.
3. Copy the executable file to a temporary directory on the target server.
4. Run the Smart Component executable file to start the HP Diagnostics interactive installation
program.
During the installation, the Insight Diagnostics files are copied to the \hp\hpdiags directory on
the same drive in which Windows is installed, usually the C: drive.
Installing from the HP Service Pack for ProLiant
1. Obtain the HP Service Pack for ProLiant (SPP) ISO image from http://www.hp.com/go/spp/
download.
2. Deploy the image to your server, using one of the following methods:
Installing the Online Edition 7
- Abstract 1
- Contents 3
- 4 Contents 4
- Key features and benefits 5
- Theory of operation 5
- System requirements 6
- 2 Getting started 7
- 8 Getting started 8
- Starting the Online Edition 9
- 10 Getting started 10
- Starting the Offline Edition 13
- 14 Getting started 14
- Using the Survey tab 16
- Using the Survey tab 17 17
- Deleting a survey session 18
- Using the Diagnose tab 19
- Running a Quick Test 20
- Running a Complete Test 21
- Running a Custom Test 22
- Using the Status tab 23
- The Log tab 25
- Diagnosis Log tab 26
- The Log tab 27 27
- Error Log tab 28
- Integrated Management Log tab 29
- System Event Log tab 30
- Help tab 31
- Error codes 32
- Test components 33
- 4 Troubleshooting 35
- 36 Troubleshooting 36
- 5 Support and other resources 37
- HP authorized resellers 38
- Related information 38
- Related documentation 38
- HP websites 38
- HP Support Center 39
- Support and drivers 39
- Typographic conventions 39
- 6 Documentation feedback 40
- A Acronyms and abbreviations 41
- 42 Index 42
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