Hp Insight Management Agents Manual do Utilizador

HP Insight Management Agents 9.5 UserGuideAbstractThis guide provides information about the Hewlett-Packard Insight Management Agents software, includ

IMPORTANT: For the HP Insight Management Agents to work properly, configure the followingbrowser options:• Enable Java• Enable JavaScript• Accept all

number of errors is counted from the time shown in the Service Hours item in the SCSI PhysicalDrive section.Having a large number of retry corrected e

◦ Recovering—The logical drive is using Interim Recovery Mode. In Interim Recovery Mode,at least one physical drive has failed, but the logical drive’

• Percent Rebuild Complete—Displays the percent complete of the resynchronization of the data.When the value reaches 100, the rebuilding process is co

• Physical Width—Displays the actual width of the data transfer bus for this device. The followingvalues are valid:◦ Narrow (8 bits)—The device suppor

• SAS Logical Drive• SAS Tape Drive• SAS Storage SystemSAS Host Bus AdapterSelect a host bus adapter entry from the Mass Storage list to display the f

◦ Missing-Was Offline—Indicates a physical drive that was located in the system and hada status of offline has been removed.◦ Solid State Disk Wear Ou

• Media Type—Indicates the type of media the physical drive is composed of. The followingvalues are valid:◦ Rotating Platters—The physical drive media

◦ Offline—The logical drive is offline and cannot be accessed by the operating system.User action may be required to bring the drive back online.◦ Unk

SAS Tape DriveSelect a SAS tape drive from the SAS host bus adapter sub-menu to display the followinginformation:• Model—Displays the model of the SAS

◦ Unknown - The Storage Agents do not recognize the status of the fan subsystem. You mayneed to upgrade your software.◦ No Fan - This storage system d

Accessing on a different operating systemsTo access Insight Management Agents from a browser running on a machine not running a MicrosoftOS, complete

iSCSI Storage ConnectionsSelect an iSCSI Instance entry from the Storage list to display instance and portal information anda submenu containing separ

◦ IPv4z - The address is an IP version 4 address with a zone index.◦ IPv6z - The address is an IP version 6 address with a zone index.◦ DNS - The addr

• Number Connections displays the number of transport protocol connections that currentlybelong to this session.• Maximum R2T displays the maximum num

• Protocol displays the transport protocol over which this connection is running. The followingvalues are valid:◦ IPv4 - The address is an IP version

Sub-system ClassificationPower SubsystemThis section displays information about the redundant power supplies. The following entries maybe displayed:•

• Used Capacity (%)—Represents the current power supply capacity which is a percentage ofits maximum capacity.• Used Capacity (W)—Represents the curre

Temperature Sensors Information• Temperature condition—Displays the current temperature condition of the system or client PC.This value can be:◦ OK—Th

Fault Tolerant Fans InformationThis section displays an entry for each of the device or system processor fans.• Fan—The number that uniquely specifies

Advanced Memory Protection (AMP)This section displays the following information about the Advanced Memory Protection sub-system.• AMP Mode Status—Disp

◦ Advanced ECC—You can configure the system for the Advanced ECC type of AdvancedMemory Protection.◦ Mirroring (deprecated)—You can configure the syst

When the System Management Homepage is launched for the first time on operating systems otherthan those from Microsoft and Linux, anonymous access to

banks are duplicate. If more ECC errors occur, the system activates the spare memoryand disables the memory that receives the maximum errors.◦ Mirrori

◦ Memory RAID—The board or cartridge is configured for memory RAID mode.◦ LockStep—The board or cartridge is configured for LockStep mode.◦ LockStep M

• HP SmartMemory—Displays whether the DIMM slot is populated with an HP SmartMemoryDIMM.• Maximum Frequency—Displays memory module maximum frequency i

PCI DevicesThis section displays a list of expansion boards and their associated slot numbers. You can alsoview System Resources that are used by each

Integrated Lights Out• Model—Displays the edition of the iLO in the server.• Hardware Version—Displays the Hardware revision of iLO model on the serve

Reset Integrated Lights-Out (iLO)The Reset Remote Insight button is used to Reset the Remote Insight Board. Once the Remote Insightis reset, The HP In

all warning thresholds to the highest warning threshold value. If you change one threshold, thesame threshold on all of the other volumes automaticall

interrupt activity. This counter displays the difference between the values observed in the lasttwo samples, divided by the duration of the sample int

switches/sec rate for all threads running on all processors in the computer is measured innumbers of switches. Context switch counters on the system a

be compared to other counts of pages, such as Memory: Page Faults/sec, without conversion.It includes pages retrieved to satisfy faults in the file sy

Deploying the configurations to servers running NetWareIn NetWare, the webagent.INI file is located in the sys:\system\cpqmgmt\webagentdirectory and s

• Pool Nonpaged Bytes—Number of bytes in the nonpaged pool, an area of system memory(physical memory used by the operating system) for objects that ca

Physical Disks• Volume—Name of the physical drive for which statistical information is gathered.• Queue Length—Average number of both read and write r

The system processor bar graphs display the percentage of total possible system processor utilizationover the specified period of time. A bar graph is

• Timeout—Displays how many minutes ASR waits before initiating a recovery process. ASRdepends on the software support to routinely notify the ASR har

• USB Port Control—Prevents the transfer of data through the integrated universal serial bus(USB) port.• Floppy Disk Control—Prevents writing to the d

• Socket—Displays the currently selected processor’s socket. Use this information for identificationpurposes.• Cache—Displays the amount of device or

• mirrorNoFaults—The system is protected by Advanced Memory Protection in the mirroredmode. No DIMM faults have been detected.• mirrorWithFaults—The s

• Board Status—This provides the current status of the Advanced Memory Protection memoryboard or cartridge. The following status values are supported:

The industry-standard addresses for serial ports are as follows:• COM1 set to 3F8h• COM2 set to 2F8hThese addresses are sometimes changed due to confl

System Resources• This section lists the resources in use by the device or client workstation in the following order:• IRQ Numbers—The Interrupt Reque

NOTE: The Security Alert dialog box shown is specific to Internet Explorer. However,Netscape 4.0 and later is supported as well.NOTE: If you want to i

appropriate utility for your device or client) to enter a system serial number if one does notappear and you have a device or client that supports the

• Load State• Input Power Type• Maximum PowerEnclosure Power Supplies• Condition• Power Supply• Serial Number• Part Number• Spare Part Number• Firmwar

• Position (Slot Number)• Height \ Width \ Depth• Number of Bays OccupiedEnclosure Fuses• Condition• Fuse• Location• PresentEnclosure Network Connecto

◦ Processes◦ RegistryUsage◦ SystemUpTime◦ TotalThreads• CPQ_ServerAccessPermissionErrors◦◦ ContextBlockQueueRate◦ GrantedAccessErrors◦ LogonErrors◦ Se

• CPQ_PagingFilePageFileUsagePercent◦◦ PagingFile• CPQ_CacheCopyReadHitsPercent◦◦ CopyReadRate• CPQ_PhysicalDiskCurrentDiskQueueLength◦◦ DiskBytesPers

◦ PacketsSentPersec◦ TotalByteRate• CPQ_Tcp (CPQ_Tcpv4 for Windows Server 2003)ConnectionFailures◦◦ ConnectionsActive◦ ConnectionsEstablished◦ Segment

The following list describes errors that might be logged. If any of these errors occur, run SystemDiagnostics on the system or see the software docume

• NMI-Processor Internal Error 1—A processor internal parity error occurred, resulting in adevice failure.• NMI-Processor Internal Error 2—The process

To clear a degraded or failed event log, repair the condition that caused a log entry to begenerated, and then mark the log entry as repaired. Perform

3 Subsystem specific to a NetWare operating systemOperating system overviewHP now provides operating system management for NetWare environments. The N

NOTE: If you have enabled anonymous access, then you can access the System ManagementHomepage displays without asking for any credentials locally.NOTE

• System Time—The date and time kept by this server.• Up Time—The time (in hundredths of a second) since this server was last restarted.• User Count—T

User Information pageThe User Information page lists all user accounts in this file server. Users in the table might or mightnot be logged in at the t

Table 3-4 Available status conditionsAudit connection recordedNeed security changeDS audit connection recordedMacStationLogout in progressConnection a

• TimeOffset—In the format of +/- XX:XX:XX (hour:minute:second). To do a set, modify the valuein the predefined format in the text field, and click SE

4 CR3500 RAID Array SCSI controllerMass storage RAID ArrayThis section displays RAID array information. Five banners appear in this section.RAID array

Physical Drive status• The following conditions are valid:• On Line—The drive attached to this channel is a fully-functional member of this RAID set.•

I/O response over the RAID set creation. A rate above 50 puts a higher priority on the RAIDset creation at the expense of I/O activity.• Cache Size—Di

External Expansion CabinetThis section displays the External Expansion Cabinet information. The following conditions arevalid:• Power Supply Status—Di

5 Support and other resourcesInformation to collect before contacting HPBe sure to have the following information available before you contact HP:• So

The service also provides access to software updates and reference manuals in electronic form asthey are made available from HP.With this service, Ins

• Management processor – Integrated Lights Out• Data source• Switch to List view• Switch to Icon view• Legend• RefreshUserThe User field displays the

Ctrl+x or Ctrl-x A key sequence that indicates you must hold down the keyboardkey labeled Ctrl while you press the letter x.ENVIRONMENT VARIABLE The n

6 Documentation feedbackHP is committed to providing documentation that meets your needs. To help us improve thedocumentation, send any errors, sugges

A TroubleshootingInsight Management Agents for servers issuesInability to perform remote reboot on a server from the Management Console1. Load CPQAGIN

1. Select Edit Preferences⇒Advanced (expand)⇒Cache.2. Under the Compare the page in the cache to the page on the network heading, select theevery time

• Frame sizes are optimized for medium-sized fonts. If you switch your browser to use larger orsmaller fonts, then you must manually adjust the frame

IMPORTANT: For Windows Server 2003, Windows 2000, Windows NT, NetWare 5.1,and NetWare 6.0 (SNMP Only), enter the Monitor and Control community strings

under Configure SNMP Service. The Insight Manager community string is set in the DeviceSetup window from the management console (select Device Setup f

Load the device driver using one of the following methods:• If an HP SCSI controller is installed in the monitored system, load the correct device dri

Problems if the address 127.0.0.1 is not added to SNMP host listThe following problems occur only if the address 127.0.0.1 is not added to the SNMP ho

1. Select Operation⇒Hardware Setup.2. Re-select the tape drive to use. If these actions do not eliminate the error message, the tapedrive might not be

Figure 4 System Management Homepage — List ViewSwitch to icon viewDisplays the System Management Homepage contents as folder icons.Figure 5 System Man

Identifier when HP Systems Insight Manager performs an SNMP SET command to the NetWareserver.1. To remove the permanence of the Global Unique Identifi

5. Uncheck the Automatically Restart check box.6. Click OK.Insight Management Agents for servers issues 171

GlossaryThis Glossary provides the list of all the glossary terms and their definitions.Automatic ServerRecovery (ASR)A server feature designed to aut

Simple NetworkManagementProtocol (SNMP)SNMP defines a set of commands that a management application uses to retrieve or change thevalues of items a ma

IndexAaccountsuser, 11Adapter Information Page, 153array controllers, 20ASR POST failure, 168authorized resellers, 158Bbrowserrequirements, 9CClient d

typographic conventions, 159Uupdate serviceregistering, 158User Information Page, 151Vvaluesinability to change,, 169Wwarranty, 158Web-enabled Managem

Figure 6 System Management Homepage — Status IconsRefreshClick on the Refresh link to refresh the System Management Homepage.Body frameThe body of the

• System Configuration• Version ControlFigure 7 System Management Homepage — Home tabOverall System Health StatusThe Overall System Health Status disp

© Copyright 2002, 2014 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The only warrant

The window also displays information about the following NIC components:• Embedded NIC• Integrated Lights-Out NICNICThe NIC displays information about

Settings tabThe Settings tab provides you with the ability to access the agent options and define theManagement HTTP Server security settings.Figure 8

Figure 10 System Management Homepage — SNMP & Agent Settings pageIf you make Management Agents Configuration changes, you must click the Restart A

SecurityProvides following options and also contains notes which describe the usage of the each of theoption available and also procedure to set the v

are considered less secure than certificate based trust modes. The following are the securityoptions in the Trust Mode:◦ Trust by Certificate—Sets HP

Tasks tabThe Tasks tab displays links to task-oriented pages provided by participating HP Web-EnabledSystem Management software.NOTE: If the HP Web-En

Figure 13 System Management Homepage — Webapps tabSupport tabThe Support tab contains of links to available support services like – ProLiant Essential

The wizard displays the following three screens to guide you easily through the process:• Welcome to the HP Event Notifier Configuration Wizard• Mail

2 Agent informationManagement Host agentThe Management Host agent gathers data for the HP Host OS MIB. This data includes:• Server/host name and OS ve

Threshold AgentThe Threshold Agent is designed to provide support for HP Insight Manager user-defined thresholds.It also provides a generic way to set

Contents1 HP Insight Management Agents for servers...9Browser requirements ...

Cluster resources groupsThe Cluster Resources Groups section displays the cluster resources by resource group. The followinginformation might appear:•

• Address Mask—Displays the address mask used by the network in the format specified by thetransport type.• Description—Displays the text network desc

Agents might need to be updated. Select any of the devices from the submenu to display moreinformation about the devices. The following information di

◦ Failed—The disk drive has failed and must be replaced.◦ Unknown—The Storage Agents cannot determine the status of the disk drive. You mightneed to u

• Disk Type—Indicates the type of disk drive. The following values are valid:ATA—The disk is a parallel ATA disk drive.◦◦ SATA—The disk is a Serial AT

◦ Rebuilding—Indicates that the logical drive is rebuilding a physical drive. When complete,the logical drive returns to normal operation.◦ Failed—Ind

The following information displays for each controller:• Model—Displays the type of controller card.• Controller Status—Displays the array controller

◦ Different Firmware—The other controller indicates a different firmware version.◦ Different Cache—The other controller indicates a different cache si

• Daughter Board Type—Displays the type of daughter board installed on the array controller.The following values are valid:◦ Not Supported—Indicates t

◦ RAID Stack Version—lists the RAID stack version operating the B-series array controller.This value may change when upgrading or downgrading the oper

User Preferences...24Tasks tab...

◦ Unavailable—An Cache Module has not been configured.◦ Unknown—The Storage Agents cannot determine the status of the Cache Module. Youmay need to upg

• Error Code—Displays the status of the cache operations. The following values are valid:None—Cache operations are currently configured and enabled fo

◦ Redundant Low Battery—Cache operations are temporarily disabled. The redundantcontroller has insufficient cache battery power.◦ Redundant Size Misma

◦ Flash Backed Cache Capacitor Failed To Charge—Indicates that write cache operationshave been permanently disabled. The cache has been disabled becau

an image of an identified drive and a Stop button. Click the Stop button to end identification beforethe time expires.After the drive identification c

◦ Not Authenticated—The physical drive could not be authenticated as a genuine HP harddrive. The array controller will no longer control the drive LED

• S.M.A.R.T. Support—Indicates whether or not the SCSI physical drive supports S.M.A.R.T. Thepossible values are:◦ Available—This drive supports predi

• Drive Type—Indicates the type of physical drive. The following values are valid:SCSI—The physical drive is a parallel SCSI drive.◦◦ SATA—The physica

◦ Not Redundant—Indicates that the physical drive previously had more than one I/O pathto the controller but now has no redundant I/O path.◦ Disk Fail

Identify DriveSelect the length of time to identify the physical drive from the drop-down list box and then clickthe Start button. The page automatica

Backplane Information...71Asset Information...

Predictive IndicatorsUse the Predictive Indicators to predict when a drive, which is now operating normally, may needto be replaced.• S.M.A.R.T. Statu

Problem IndicatorsUse the Problem Indicators to determine when a drive failure has occurred that may be correctablewithout replacing the drive. The Pr

1. Ensure that all system and storage system cables are intact and seated properly. You mayneed to replace cables.2. Check the physical proximity of t

• Hardware Errors—The Hardware Errors counter records the number of times that a physicalSCSI drive returned a Hardware Error status when a SCSI comma

• Recovered Read Errors—Displays the number of read errors corrected through physical driveretries. Over time, all drives produce these errors. If you

◦ Ready rebuild—Indicates that the logical drive is ready for Automatic Data Recovery. Thephysical drive that failed has been replaced, but the logica

When the status is Rebuilding one of the following values displays to indicate the progress ofthe rebuild:◦ Percent Rebuild Complete—Displays the perc

◦ RAID 60—Advanced data guarding (RAID 6) with multiple parity groups.◦ RAID 1 (ADM) - Advanced Data Mirroring—For each physical drive, there are two

• Caching Algorithm displays the caching algorithm currently in use for the cache volume. Thefollowing values are valid:◦ Unknown—Indicates that the S

Identify Drive1. Select the length of time to identify the physical drives that make up the logical drive from thedrop-down list box, and then click t

Session Statistics Information...112Associated iSCSI Connections ...

Tape Storage System InformationSelect the Tape Storage System Information entry from the Mass Storage submenu to display thefollowing information.• St

◦ Ultra3—The current data transfer speed for this tape library is 80 million transfers persecond.◦ Unknown—The agent is unable to determine the curren

◦ Missing - Was Offline—Indicates that a tape drive that was located in a system and hada status of offline has been removed.◦ Unknown—Indicates that

• Negotiated Link Rate—Displays the negotiated link rate for SAS and SATA tape drives. Thepossible values are:◦ 1.5 Gbps—The negotiated link rate for

• Rewrites—Displays the number of times blocks that had to be rewritten to the device. Thisvalue is maintained since the Tape Hardware Interface drive

• Fan Status—Displays the status of the fan subsystem in the drive enclosure, or box. The followingvalues are possible:◦ OK—The fan subsystem is worki

• Side Panel—Displays the status of the side panel of the drive enclosure, or box. The followingvalues are possible:◦ In Place—The side panel is close

External Array Storage SystemsThis section displays general and status information about external array storage systems. Selectan external array stora

• IO Module Type displays the storage system chassis SCSI I/O module type that is installed.The following values are possible:◦ 2 Port Ultra3 SCSI Mod

◦ EV Timeout Error - The recovery server option environment variable, that contains thestatus, cannot be accessed. The attempted access timed out.◦ Un

Serial and Parallel Ports...137Universal Serial Bus Port...

◦ Not Supported - This storage system does not support reporting fan status through thisstorage system backplane. The fan status is reported through t

◦ Not Redundant (Power Supply 2 Missing) - This storage system does not have a redundantpower supply. The power supply in bay 2 is missing.◦ Not Suppo

◦ Power Supplies - This is a composite of all the installed power supplies.◦ Unknown - The Storage Agents do not recognize the bay. You may need to up

◦ Fans - This is a composite of all the installed fan modules.◦ Unknown - The Storage Agents are unable to determine the location of this storage syst

◦ High - indicates the expand priority is high.◦ Unknown - indicates that the expand priority is not recognized. You may need to upgradethe Storage Ag

◦ Other No Drives - This controller can see the attached drives, but the other controllercannot.◦ Unsupported Drives - One or more attached drives has

• Read Errors displays the total number of read memory parity errors that were detected whilereading from the Array Accelerator. If a memory parity er

the system is first powered up, the board performs a data compare test between themirrored copies. If the data does not match, an error has occurred.

When there are redundant controllers only the active controller can be used to identify the drivesconnected to the controller.IMPORTANT: The Start or

• Serial Number displays the serial number assigned to the physical drive. This value is basedupon the serial number as returned by the SCSI inquiry c

5 Support and other resources...158Information to collect before contacting HP...

• Placement indicates whether the physical drive is in an internal or external storage system.The following values are valid:◦ Internal - The physical

Logical Drive InformationA list of logical drives associated with the controller displays in the Mass Storage submenu. Eachlogical drive in the list d

• Fault Tolerance displays the fault tolerance mode of the logical drive. To change the faulttolerance mode, run the System Configuration Utility.The

Identify DriveSelect the length of time to identify the physical drives that make up the logical drive from thedrop-down list box and then select the

◦ Resource Volume Disconnected - The snapshot resource volume has been disconnectedfrom the source volume.◦ Source Volume Not Located - The source vol

• Mounted indicates if the snapshot is currently mounted. The following values are valid:Mounted - The snapshot is currently mounted.◦◦ Not Mounted -

• Subnet Mask displays the IP subnet mask of the switch.• Gateway Address displays the gateway IP address of the switch.• Manage Switch is a link to t

◦ Not Connected - Indicates that the fibre channel port is not connected or the device towhich it is connected is powered down.◦ Unknown - Indicates t

• Controller Bus displays the array controller's bus number for the connection to this storagesystem.• The condition of the connection path, the

◦ The StorageWorks Library Adapter◦ Third-party SCSI Controller Model◦ Unknown—The driver software or storage agents might need to be upgraded, or you

1 HP Insight Management Agents for serversThe HP System Management Homepage version 8.25 and later acts as the Web server for theManagement Agents. Fo

The following information is a list of device types and the information displayed for all SCSI devices:• Device Type—Identifies the type of SCSI devic

• Serial Number—Displays the unit serial number for the library. It can be used for identificationpurposes.• Firmware Version—Displays the firmware re

◦ Not supported—Indicates that the library cannot detect or report hot-swap status.◦ Unknown—The hot-swap status of the tape library cannot be determi

• Library Drive—Indicates whether the tape drive is included in a tape library. The followingvalues are valid:◦ Yes—The tape drive is included in a ta

• Cleaning Tape Needs Replacement—Indicates the cleaning tape associated with the autoloaderis at the end of the tape. If the cleaning tape is at the

Storage systemsSelect a storage system item from the SCSI controller submenu to display the following informationabout ProLiant Storage Systems.• Box

• Backplane Speed—Displays the speed of the storage system backplane. The following valuesare possible:◦ Ultra3—The storage system is capable of Ultra

◦ Missing was Failed—A physical drive that was located in the system and had a status offailed has been removed.◦ Missing was Predictive Failure—A phy

Drive indicatorsSelect a SCSI physical drive from the SCSI controller submenu to display information on actionsto take when a SCSI physical drive is n

• Failure Indicator—Use this utility to determine the cause of failure for a failed drive. If the drivehas failed and this counter is non-zero, replac