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Usages of the HPRemote log
The HPRemote log has several important usages:
●
Troubleshooting—The HPRemote log can be used to aid troubleshooting of connection issues
between the RGS Sender and Receiver. If you’re unable to view the HPRemote log because of
RGS connection difficulties, Microsoft Remote Desktop can be used to connect to the Remote
Computer to view the HPRemote log.
●
Automatic Remote Application Termination—Network outages or loss of connectivity
between a Remote and Local Computer can leave a remote desktop session running without
supervision. To prevent applications from running unattended, a customer-designed agent can use
the HPRemote log to monitor the status of connections to determine if application termination is
required. If so, the agent would be designed to take the appropriate action to terminate the
application.
The Chapter
Remote Application Termination on page 200 , describes how to create an agent
that uses the HPRemote log to automatically monitor the connection between the Remote and Local
Computers—and then take whatever action you require. Sample code is provided to facilitate
creation of the agent.
●
Other automated actions—The basic principle behind using the HPRemote log to perform
automatic Remote Application Termination can be used to create an agent to automatically
monitor and process any of the events logged by the RGS Sender. The Section,
HPRemote log
format on page 200 , lists the events logged by the RGS Sender, and describes their format.
Using the sample code provided, you can create an agent to automatically monitor and process
any Sender events.
198 Chapter 9 Sender event logging on Windows
- User Guide 1
- Acknowledgments 3
- Table of contents 5
- List of tables 12
- List of figures 13
- Software 17
- Typical RGS configuration 19
- RGS Sender and Receiver 20
- RGS features 21
- Additional RGS features 22
- Tabloid-size page 23
- Other RGS Documents 24
- 2 RGS overview 25
- 10 Chapter 2 RGS overview 26
- RGS version numbering 28
- RGS licensing 28
- RGS products 29
- Application support 30
- Networking support 31
- Connection topologies 31
- One-to-one connection 32
- Many-to-one connection 33
- One-to-many connection 34
- Single Sign-on and Easy Login 38
- RGS operating modes 41
- Multi-monitor configurations 41
- Video overlay surfaces 43
- Image quality 43
- Remote USB overview 44
- Isochronous USB support 45
- Unique smartcard handling 47
- 34 Chapter 2 RGS overview 50
- Remote audio 51
- Remote audio on Linux 54
- Remote Clipboard overview 57
- Windows systems 59
- Desktop Connection 60
- Supported keyboard locales 61
- RGS security features 62
- 3 Installing RGS 64
- The Sender GUI on Windows 75
- 62 Chapter 3 Installing RGS 78
- Disabling Single Sign-on 80
- Disabling Easy Login 86
- Installing RGS on Windows 89
- Using the rgadmin tool 91
- Installing RGS on Linux 94
- Linux Sender Audio 98
- Starting the Sender on Linux 98
- 4 Pre-connection checklist 100
- Using RGS through a firewall 107
- 5Using RGS 109
- Receiver Control Panel 112
- Setup Mode 112
- Remote Display Window Toolbar 114
- Full-screen crosshair cursors 117
- RGS login methods 118
- Easy Login 119
- Changing your password 120
- Collaborating 121
- 6 Advanced capabilities 126
- General options 127
- Auto Launch 130
- Game Mode 130
- Remote audio operation 131
- Configuring audio on Linux 138
- Disabling audio on the Sender 139
- Using audio 140
- Potential audio issues 141
- Remote USB operation 142
- USB session switching 145
- Supported remote USB devices 147
- Verifying the USB data 150
- Troubleshooting remote USB 151
- Network timeouts 156
- Sender network timeout 159
- Network timeout issues 159
- Dialog timeouts 161
- Remote Clipboard operation 165
- Remote Clipboard filtering 169
- Receiver and Sender logging 173
- Sender logging 174
- Statistics 176
- 7 Using Directory Mode 177
- 8 RGS properties 181
- Authenticator properties 182
- RGS Receiver properties 183
- Receiver property groups 184
- Receiver general properties 188
- Receiver browser properties 195
- Receiver audio properties 196
- Receiver microphone property 196
- Receiver USB properties 196
- Receiver network properties 197
- Receiver hotkey properties 198
- Receiver logging properties 200
- RGS Sender properties 204
- Sender general properties 205
- Microphone property group 208
- Sender clipboard property 210
- The HPRemote log 211
- Usages of the HPRemote log 214
- HPRemote log format 216
- Agent design issues 221
- Administrator alerts 222
- Sample Agent 224
- 11 Optimizing RGS performance 231
- 12 Troubleshooting RGS 235
- 13 RGS error messages 236
- Receiver error messages 237
- Table A-1 PDA devices 239
- Table A-2 Trader keyboards 240
- Table A-3 Trader keypads 240
- Table A-4 Security devices 241
- Table A-6 USB keys 241
- Table A-7 CD R/W 242
- Table A-8 DVD R/W 242
- Table A-9 Hard drives 242
- Table A-10 Floppy drives 242
- Table A-11 Printers 243
- Table A-12 Scanners 243
- Table A-14 Enclosure 244
- Table A-15 Headsets 244
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