manuais HP Remote Graphics Software (RGS)

Manuais de instruções e guias do utilizador para Software HP Remote Graphics Software (RGS).
Disponibilizamos 4 manuais HP Remote Graphics Software (RGS) em pdf para descarga gratuita: Manual do Utilizador


Índice

User Guide

1

Acknowledgments

3

Table of contents

5

List of tables

12

List of figures

13

Software

17

Typical RGS configuration

19

RGS Sender and Receiver

20

RGS features

21

Additional RGS features

22

Tabloid-size page

23

Other RGS Documents

24

2 RGS overview

25

10 Chapter 2 RGS overview

26

RGS version numbering

28

RGS licensing

28

RGS products

29

Application support

30

Networking support

31

Connection topologies

31

One-to-one connection

32

Many-to-one connection

33

One-to-many connection

34

Single Sign-on and Easy Login

38

RGS operating modes

41

Multi-monitor configurations

41

Video overlay surfaces

43

Image quality

43

Remote USB overview

44

Isochronous USB support

45

Unique smartcard handling

47

34 Chapter 2 RGS overview

50

Remote audio

51

Remote audio on Linux

54

Remote Clipboard overview

57

Windows systems

59

Desktop Connection

60

Supported keyboard locales

61

RGS security features

62

3 Installing RGS

64

The Sender GUI on Windows

75

62 Chapter 3 Installing RGS

78

Disabling Single Sign-on

80

Disabling Easy Login

86

Installing RGS on Windows

89

Using the rgadmin tool

91

Installing RGS on Linux

94

Linux Sender Audio

98

Starting the Sender on Linux

98

4 Pre-connection checklist

100

Using RGS through a firewall

107

5Using RGS

109

Receiver Control Panel

112

Setup Mode

112

Remote Display Window Toolbar

114

Full-screen crosshair cursors

117

RGS login methods

118

Easy Login

119

Changing your password

120

Collaborating

121

6 Advanced capabilities

126

General options

127

Auto Launch

130

Game Mode

130

Remote audio operation

131

Configuring audio on Linux

138

Disabling audio on the Sender

139

Using audio

140

Potential audio issues

141

Remote USB operation

142

USB session switching

145

Supported remote USB devices

147

Verifying the USB data

150

Troubleshooting remote USB

151

Network timeouts

156

Sender network timeout

159

Network timeout issues

159

Dialog timeouts

161

Remote Clipboard operation

165

Remote Clipboard filtering

169

Receiver and Sender logging

173

Sender logging

174

Statistics

176

7 Using Directory Mode

177

8 RGS properties

181

Authenticator properties

182

RGS Receiver properties

183

Receiver property groups

184

Receiver general properties

188

Receiver browser properties

195

Receiver audio properties

196

Receiver microphone property

196

Receiver USB properties

196

Receiver network properties

197

Receiver hotkey properties

198

Receiver logging properties

200

RGS Sender properties

204

Sender general properties

205

Microphone property group

208

Sender clipboard property

210

The HPRemote log

211

Usages of the HPRemote log

214

HPRemote log format

216

Agent design issues

221

Administrator alerts

222

Sample Agent

224

11 Optimizing RGS performance

231

12 Troubleshooting RGS

235

13 RGS error messages

236

Receiver error messages

237

Table A-1 PDA devices

239

Table A-2 Trader keyboards

240

Table A-3 Trader keypads

240

Table A-4 Security devices

241

Table A-6 USB keys

241

Table A-7 CD R/W

242

Table A-8 DVD R/W

242

Table A-9 Hard drives

242

Table A-10 Floppy drives

242

Table A-11 Printers

243

Table A-12 Scanners

243

Table A-14 Enclosure

244

Table A-15 Headsets

244

Índice

Guide 5.4.6

1

Acknowledgments

3

Table of contents

5

List of tables

13

List of figures

14

Software

19

1.1 Typical RGS configuration

21

1.2 RGS Sender and Receiver

22

1.3 RGS features

23

1.4 Additional RGS features

24

1.5 Tabloid-size page

25

Hardware

25

1.8 Other RGS Documents

26

2 RGS overview

27

2.2 RGS version numbering

31

2.3 RGS licensing

31

2.4 RGS products

32

2.6 Application support

33

2.7 Networking support

34

2.8 Connection topologies

34

2.8.2 One-to-one connection

35

2.8.3 Many-to-one connection

36

2.8.4 One-to-many connection

37

2.10.1 Single Sign-on

40

2.10.2 Easy Login

40

2.11 RGS operating modes

43

2.14 Video overlay surfaces

45

2.15 Image quality

45

2.16 Remote USB overview

46

2.16.1 USB session switching

47

2.16.6 Supported USB devices

53

2.17 Remote audio

54

Remote audio

55

2.17.2 Remote audio on Linux

56

Windows systems

62

Desktop Connection

63

2.23 RGS security features

65

3 Installing RGS

67

Installing RGS on Windows

81

Professional only)

88

3.1.2.12 Disabling Easy Login

89

3.2 Installing RGS on Linux

97

3.2.4.1 Linux Sender Audio

101

4 Pre-connection checklist

103

5Using RGS

112

5.1.1 Receiver Control Panel

115

5.1.2 Setup Mode

115

5.3 RGS login methods

121

5.3.2 Easy Login

122

5.4 Changing your password

123

5.5 Collaborating

124

6 Advanced capabilities

129

6.1 General options

130

6.2 Auto Launch

133

6.3 Game Mode

133

6.4 Remote audio operation

134

7 Sender

141

6.4.6 Using audio

143

6.4.7 Potential audio issues

144

6.5 Remote USB operation

145

6.5.2 USB session switching

148

6.6.1 Network timeouts

159

6.6.2 Dialog timeouts

164

6.7 Hotkeys

166

6.9.1 Receiver logging

176

6.9.2 Sender logging

177

6.10 Statistics

179

7 Using Directory Mode

180

8 RGS properties

184

8.4 Authenticator properties

185

8.5 RGS Receiver properties

186

8.6 RGS Sender properties

207

9.1 The HPRemote log

214

10.2 HPRemote log format

219

HPRemote log format

221

10.3 Agent design issues

224

10.3.4 Administrator alerts

225

10.4 Sample Agent

227

11 Optimizing RGS performance

234

12 Troubleshooting RGS

238

13 RGS error messages

239

Receiver error messages

241

A Using RGS with HP VDI

242

VMware View)

247

A.4 Running RGS diagnostics

248

Table B-1 PDA devices

250

ENWW 233

251

Table B-4 Security devices

252

Table B-6 USB keys

252

ENWW 235

253

Table B-11 Printers

254

Table B-12 Scanners

254

ENWW 237

255

Índice

User Guide

1

Acknowledgments

3

About this guide

5

Table of contents

7

1 Getting started in Windows

13

2RGS overview

14

Typical RGS deployment

15

User interface overview

16

Remote Display Window

17

Remote Display Window toolbar

18

RGS features

19

8 Chapter 2 RGS overview

20

RGS licensing

21

Connection types

21

Multi-monitor configurations

22

RGS login methods

22

Easy Login

23

Single Sign-on

23

Installing RGS on Windows

24

Command Description

27

/wanimprovement

27

Installs HP Velocity

27

Installing RGS on Linux

30

4 Pre-connection checklist

35

Using RGS through a firewall

38

5 Using the RGS Receiver

40

Creating an RGS connection

41

Table 5-2 RGS touch gestures

42

Connection settings

45

Performance settings

46

Audio settings

47

Network settings

48

Hotkey settings

48

Logging settings

49

Statistics

50

7 Using the RGS Sender

51

RGS Sender GUI (Windows only)

53

8 Advanced RGS features

55

Collaboration

56

Optimizing RGS performance

57

Configuring the X server

61

Remote Audio

63

Remote Audio on Linux

64

Configuring audio on Linux

65

Remote Clipboard

66

Remote USB

66

Local/Remote USB overview

67

Auto-remoting

67

Supported USB devices

68

Remoting USB microphones

68

Unique smart card handling

69

Verifying the USB data

72

Directory file format

73

Auto-launching connections

76

HPRemote log format

77

Agent design issues

81

Administrator alerts

82

Sample agent

83

Connection

88

RGS security features

88

Full-screen crosshair cursors

90

9 RGS properties

92

Property syntax

93

RGS Receiver properties

94

RGS Receiver properties 83

95

Experience properties

96

Browser properties

97

Audio properties

97

Microphone properties

97

USB properties

98

Network properties

98

Hotkey properties

99

Clipboard properties

100

Logging properties

100

Registration properties

101

Proxy server properties

101

90 Chapter 9 RGS properties

102

RGS Sender properties

103

92 Chapter 9 RGS properties

104

RGS Sender properties 93

105

94 Chapter 9 RGS properties

106

RGS support matrix

107

Keyboard locale support

109

Application support

110

B Troubleshooting

111

RGS Sender network timeout

112

Network timeout issues

113

Troubleshooting Remote Audio

114

Troubleshooting Remote USB

116

RGS error messages

117

RGS error messages 107

119

CHP support

120

Índice

Acknowledgments

3

Table of contents

5

List of tables

12

List of figures

13

Software

17

1.1 Typical RGS configuration

19

1.2 RGS Sender and Receiver

20

1.3 RGS features

21

1.4 Additional RGS features

22

1.5 Tabloid-size page

22

Hardware

23

1.8 Other RGS Documents

24

2 RGS overview

25

2.2 RGS version numbering

28

2.3 RGS licensing

28

2.4 RGS products

29

2.6 Application support

30

2.7 Networking support

31

2.8 Connection topologies

31

2.8.2 One-to-one connection

32

2.8.3 Many-to-one connection

33

2.8.4 One-to-many connection

34

2.11 RGS operating modes

37

2.14 Video overlay surfaces

39

2.15 Image quality

39

2.16 Remote USB overview

40

2.16.1 USB session switching

41

2.17 Remote audio

47

Remote audio

49

2.17.2 Remote audio on Linux

50

Desktop Connection

57

2.23 RGS security features

59

3 Installing RGS

61

3.1.2.13 Disabling Easy Login

84

3.1.3.1 Usage

85

3.1.3.2 Command line options

85

3.2 Installing RGS on Linux

88

4 Pre-connection checklist

93

5Using RGS

102

5.1.1 Receiver Control Panel

105

5.1.2 Setup Mode

105

5.3 RGS login methods

111

5.3.2 Easy Login

112

5.4 Changing your password

113

5.5 Collaborating

114

6 Advanced capabilities

118

6.1 General options

119

6.2 Auto Launch

120

6.3 Game Mode

120

6.4 Remote audio operation

121

7 Sender

128

6.4.5 Using audio

129

6.4.6 Potential audio issues

130

6.5 Remote USB operation

131

6.5.2 USB session switching

134

6.6.1 Network timeouts

144

6.6.2 Dialog timeouts

149

6.7 Hotkeys

151

6.9.1 Receiver logging

161

6.9.2 Sender logging

162

6.10 Statistics

164

7 Using Directory Mode

165

8 RGS properties

169

8.4 Authenticator properties

170

8.5 RGS Receiver properties

171

8.6 RGS Sender properties

190

8.6.1 Sender property groups

191

9.1 The HPRemote log

197

The HPRemote log

199

10.2 HPRemote log format

202

HPRemote log format

203

10.3 Agent design issues

207

10.3.4 Administrator alerts

208

10.4 Sample Agent

210

11 Optimizing RGS performance

217

12 Troubleshooting RGS

221

13 RGS error messages

222

Receiver error messages

223

ESX 3.0.1 RGS 5.1 or newer

225

VMware View)

231

A.4 Running RGS diagnostics

232

Table B-1 PDA devices

234

ENWW 219

235

Table B-4 Security devices

236

Table B-6 USB keys

236

ENWW 221

237

Table B-10 Floppy drives

238

Table B-11 Printers

238

Table B-12 Scanners

238

ENWW 223

239

Table B-16 Headsets

240





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