HP Web-Based Enterprise Services 4.5 Manual do Utilizador Página 19
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Overall WEBES Release Notes
1.6 WEBES Known Issues
Rev. 9/8/06
Web-Based Enterprise Services Release Notes 1–11
Workaround
If you run out of disk space, check the WEBES output log files. If the logging level has not
been increased from WARNING to INFO or DEBUG, follow these steps:
1. Stop the Director and WCCProxy (see SEA User’s Guide section 2.3, “Processes”).
2. If the reason for the problem is not evident from the log files and you cannot resolve it,
zip and send all the files in the specific/webes/logs and specific/wccproxy/logs directories
to WEBES support.
3. Delete all the files in these directories.
4. Restart the Director and WCCProxy. If the log files continue to grow quickly with errors,
then stop the Director and WCCProxy until you receive an answer from WEBES support.
1.6.1.7 WEBES Temporary Files Use Disk Space
At times, WEBES can write many or large temporary files to its installed directory tree, when
it is working. The number and sizes of these files depend on the binary event log files and
crash data files being processed by SEA and CCAT, respectively.
Workarounds:
1. To ensure that orphan temporary files no longer needed by WEBES are removed:
a. Stop the Director and WCCProxy (see SEA User’s Guide section 2.3,
“Processes”).
b. Delete any files in the WEBES installed directory tree within any directory
named “temp”, such as specific/ca/temp.
c. Restart the Director and WCCProxy.
2. To reduce the amount of SEA automatic analysis being performed on the system, perform
the steps under #1 above. Before restarting the Director and WCCProxy, clean the
system’s binary event log as described in WEBES Install Guide section (for the specific
operating system) “Archiving and Cleaning the Error Log”.
3. Do not leave SEA Web interface sessions running when they are not in use. Closing the
Web browser that is connected to your SEA Web interface allows cleaning up of
temporary files after sometime.
Future WEBES releases will manage and limit their temporary file storage needs.
1.6.1.8 Backward Compatibility
Connections between systems that are running different versions of WEBES (including
different dot releases or Service Paks) may produce unpredictable results. This can happen if,
for example, you are running your locally installed SEA, and then use it to add and analyze a
remote node that has another version installed.
- Release Notes 1
- Rev. 9/8/06 2
- Change Summary 3
- Contents 5
- 2 System Event Analyzer 2–1 6
- 1.1 Summary 10
- 1.2 Hardware Requirements 10
- Overall WEBES Release Notes 11
- 1.4 Test Environment 12
- 1.5 New in this Release 13
- 1.6 WEBES Known Issues 16
- Too Soon 21
- 1.6.2 Windows WEBES Issues 23
- Itanium Removal 26
- WOW-Configuration Machines 27
- 1.6.3 Linux WEBES Issues 29
- 1.6.4 OpenVMS WEBES Issues 30
- 1.6.4.2 JFEX Errors 31
- 1.7 Further Information 35
- System Event Analyzer 37
- 2.1 Summary 38
- 2.2 Supported Products 38
- 2.3 SEA Known Issues 40
- 2.3 SEA Known Issues 41
- Installed 42
- Drape or Indictment 43
- 2.3.2.2 Entering Commands 44
- Failure 48
- 2.3.3.7 Null-Pointer Errors 49
- 2.3.3.8 JavaScript Errors 50
- 2.3.3.10 Time-out Issue 50
- EVA Stops or Restarts 53
- 2.3.4 Windows SEA Issues 54
- Corruption Problem 55
- 2.3.5 HP-UX SEA Issues 59
- 2.3.6 Linux SEA Issues 60
- 2.3.7 OpenVMS SEA Issues 61
- 2.4 Further Information 64
- Computer Crash Analysis Tool 67
- 3.1 Summary 68
- 3.2 Supported Products 68
- 3.3 CCAT Known Issues 68
- 3.3.2 Windows CCAT Issues 69
- 3.3.3 OpenVMS CCAT Issues 70
- 3.4 Further Information 71
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