Hp Systems Insight Manager Manual do Utilizador descarregar pdf (Página 40)

Service Desk Service Pages

Viewing Incidents in Service Pages

Modifying the Services Pages settings may be necessary to display the Incidents created automatically by

Systems Insight Manager.

1. Open the Administrator Console.

2. Navigate to Service Pages>Presentation>Incident.

3. Select Workgroup All Incidents and modify the Filter settings.

4. Select Workgroup Open Incidents and modify the Filter settings.

For example, click Filter, go to the More Choices tab, and uncheck the box for Part of the

Assigned Workgroup.

Figure 29 Service Pages Full Incident List

1 2 ... 35 36 37 38 39 40 41 42 43 44 45 ... 110 111

Sem comentários

Hp Systems Insight Manager Manual do Utilizador Página 40