Hp e-PC c10s10 Manual do Utilizador descarregar pdf (Página 36)

3 Updating the BIOS and Sending the Support Ticket

Advanced Users: Setting Up the e-Features

36 English

If this parameter is not correct, press

<F5>

and then type in the correct FTP address.

Step 4: Set the Parameters for Sending the Support Ticket

Enter your email address and your support provider’s email address in the space

provided.

NOTE It is important that you have a prior agreement with your support provider before

sending the Support Ticket.

Step 5: Save the Parameters

At this stage, all networking parameters must be correct. Press

<F2>

to continue; this

will ensure that these parameters are saved.

HP Toptools

It is also possible to enter all the network parameters needed by e-Diagtools using HP

Toptools Device Manager (version 5.0 or higher) or Toptools Agents (version 5.0 or

higher). For more information, refer to the e-Diagtools Administrator’s Guide,

available on your HP computer’s support web site (refer to page 6 for web addresses).

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Hp e-PC c10s10 Manual do Utilizador Página 36