Hp e-PC c10s10 Manual do Utilizador descarregar pdf (Página 52)

5 e-Diagtools Basic System Test

Test Result: WARNING or FAILED

52 English

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For Business PCs and some Workstations:

If the

F11 - Emit Code

button appears on the screen, you can press

<F11>

to emit

the audio error code signal for the error. This is useful if your Service Provider is

equipped with a Virtual Call Assistant, because you can emit the audio signal over the

phone so your Support Provider can analyze the audio signal to help solve your

problem.

Important Recommendation

Since e-Diagtools displays only one error at a time whereas the Support Ticket will list

all errors, it is recommended that:

1 You consult the Support Ticket to see the full list of errors. It may help you determine

the source of the error more easily.

2 After fixing the problem detected by the hardware diagnostics, run e-Diagtools again.

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Hp e-PC c10s10 Manual do Utilizador Página 52