HP C5370A Manual do Utilizador descarregar pdf (Página 61)

HP Color Copier User’s Guide 8-3

Warrant

Service

Express Service

To obtain HP express repair service, the customer must contact an HP

service office or an HP Customer Support Center for basic

troubleshooting first.

If a customer unit needs a minor part replacement and these parts can

normally be replaced by the customer, the customer-replaceable

components may be serviced through expedited part shipment. In this

event, HP will prepay shipping charges, duty and taxes; provide

telephone assistance on replacement of the component; and pay

shipping charges, duty, and taxes for any part that HP asks to be

returned.

For some repairs, the HP Customer Support Center may direct

customers to designated Authorized Service Providers who are

certified by HP to service the HP Color Copier.

If you need to return your copier to HP for repair, HP will expedite

the repair of your unit by using an express delivery service to

expedite the return of the repaired or exchanged unit.

Warrant

rades

Extended warranties and service option upgrades may be obtained

through your local HP authorized dealer or HP service centers.

In the U.S. and Canada, extended warranties may also be obtained by

calling HP at (800) 835-4747.

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HP C5370A Manual do Utilizador Página 61