
6.1.1.11 Suspend On
Applies only to Guest users. A Guest user is active until the Suspend On date is reached. The default date of
‘Suspend On’ is 30 days from today. The maximum value for ‘Suspend On’ is 90 days from today.
6.1.2 Deleting users
Users cannot be deleted from the HP ePrint Enterprise database due to possible associations with job history.
To disable from printing, designate the user as Suspended.
6.1.3 Import Users
The Import Users feature allows you to add users in batch mode and update their information in the HP ePrint
Enterprise database. LDAP Directory administrators must export users in a CSV (Comma Separated Values)
file format using their application of choice or a script file. The CSV file can also be manually generated for
import of users.
HP ePrint Enterprise administrators use the admin console to batch import users from the CSV file
programmatically, as shown in Figure 15.
Users imported into the system are categorized as Regular/Guest, based on domain credentials retrieved
from their email account. Users imported into the system from a CSV file cannot be categorized under
administrator user group.
A user whose email address domain value does not belong to the allowed list of domains is added as a Guest
user in case ProvisionRestrictedToDomains service setting is set to true. When
ProvisionRestrictedToDomains is set to false, HP ePrint Enterprise imports all users’ as Regular users.
Figure 6-3 Import Users
To import users with a .csv file, select the file to import and click Proceed. The import process performs a
validation on the record values (availability if license count), and respective success and error messages are
sent in the form of an email to the logged-in user.
The following is a .csv file header example. This line is mandatory. Its format should reflect the LDAP
Directory attributes.
Table 6-1 Mandatory attributes
Attribute Name Example Description
Table 6-
2
Optional attributes
Attribute Name Example Description
accountDisabled True or False Indicates whether Account is active or not
NetBIOSDomain ASIAPACIFIC Domain name
sAMAccountName sjohn NT account name
32 Chapter 6 Managing users
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