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2.3 BlackBerry client installation and usage flow

Deploying the BlackBerry client application involves the following:

1. Pushing the application to user’s phone through a BES application publishing task, or asking user to

download the application from the server.

2. Setting custom IT policies so that the client application knows where to search for printers, and which

address to send print jobs.

2.3.1 Installing the Print button on the BlackBerry

Disclaimer: In most cases this should be handled by the customer’s IT department. The following instructions

are only a quick guide on how to complete the tasks, and are not validated by RIM as officially supported

steps. For that, consult RIMs support and documentation.

To deploy the HP ePrint Enterprise BlackBerry client using BES Push, complete the following steps:

1. On the BES server, share the Research in Motion folder with Read Only permissions. Typically located in

‘c:\Program Files\Common Files\Research in Motion’ (but can also be in any other folder or computer, as

long as it follows the same directory structure).

2. Copy the zip file from ‘C:\inetpub\wwwroot\cp\push’ folder from post-installation of HP ePrint

Enterprise, and unzip HPePrint.zip in ‘Research in Motion\shared\applications’.

3. Open the cmd.exe file, and go to ‘Research in Motion\AppLoader’ and run:

> loader /reindex

This will create two files in the HP ePrint directory: “PkgDBCache.xml” and “specification.pkg,”

respectively. If you have shared another folder on the same computer or any other machine, you will

have to copy the AppLoader folder to that location before running this command.

Figure 2-19 BlackBerry application packaging

4. Open the Blackberry Manager application, click Blackberry Domain (in the left pane), and Software

Configurations (in the top tab pane).

5. If you don’t have an existing software configuration, click Add New Configuration.

6. Set the Configuration Name to whatever you prefer, and click Change to select the device software

location.

Section 2.3 BlackBerry client installation and usage flow 17

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