HP M375 Manual do Utilizador

LASERJET PRO 300 COLOR MFP LASERJET PRO 400 COLOR MFPUser GuideM375 M475

Get help for any printing option with Windows ... 110Change the number of print copies w

1. Insert the originals into the document feederface-up. 2. Adjust the guides until they are snug againstthe paper. 84 Chapter 6 Paper and print med

Configure traysBy default, the product pulls paper from Tray 1. If Tray 1 is empty, the product pulls paper from Tray2, or Tray 3 if it installed. Con

86 Chapter 6 Paper and print media ENWW

7 Print cartridgesThe information contained herein is subject to change without notice. For the latest User Guideinformation go to www.hp.com/go/LJCol

Supplies viewsPrint cartridge views1 Cartridge memory chip2 Plastic shield3 Imaging Drum. Do not touch the imaging drum on the bottom of the print car

Manage print cartridgesCorrectly using, storing, and monitoring the print cartridge can help ensure high-quality print output.Change settings for prin

Enable or disable the At Very Low settings from the control panelYou can enable or disable the default settings at any time, and you do not have to re

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the tonersupply might outlast the mechanical parts in the print

Replacement instructionsReplace the print cartridgesThe product uses four colors and has a different print cartridge for each color: black (K), magent

3. Grasp the handle on the old print cartridgeand then pull the cartridge straight up toremove it. 4. Remove the new print cartridge from thepackaging

Define custom copy settings ... 154Set the paper size and typ

6. Remove the orange, plastic shield from thebottom of the new print cartridge. 7. Do not touch the imaging drum on the bottomof the print cartridge.

9. Pull the tab on the left side of the printcartridge straight up to completely remove thesealing tape. Recycle the sealing tape. 10. Close the print

Solve problems with suppliesCheck the print cartridgesCheck each print cartridge, and replace it if necessary, if you are having any of the followingp

Print the Supplies Status pageThe Supplies Status page indicates the estimated life remaining in print cartridges. It also lists thepart number for th

Interpret the Print Quality Page1. On the product control panel, open the Reports menu.2. Select the Print Quality Page item to print it.This page con

3. Examine the surface of the green imaging drum on the bottom of the print cartridge.CAUTION: Do not touch the green roller (imaging drum) on the bot

Interpret control panel messages for supplies10.100X Supply Memory ErrorDescriptionA specific print cartridge has a faulty or missing memory chip.&quo

Recommended actionTo ensure optimal print quality, HP recommends replacing the print cartridge at this point. You cancontinue printing until you notic

Recommended actionNo action necessary.Incompatible <color>DescriptionYou have installed a print cartridge that is intended for use in a differen

Recommended actionTo ensure optimal print quality, HP recommends replacing the print cartridge at this point. You cancontinue printing until you notic

Send a fax ... 192Receive a fax .

Recommended actionPress the OK button to continue printing.If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Service or

Recommended actionMake sure that each print cartridge is installed in the correct slot. From front to back, the printcartridges are installed in this

106 Chapter 7 Print cartridges ENWW

8Print tasks●Cancel a print job●Basic print tasks with Windows●Use HP ePrint●Additional print tasks with Windows●Walk-up USB printingENWW 107

Cancel a print job1. If the print job is currently printing, cancel it by pressing the Cancel button on the productcontrol panel.NOTE: Pressing the

Basic print tasks with WindowsThe methods to open the print dialog from software programs can vary. The procedures that followinclude a typical method

Get help for any printing option with Windows1. Click the Help button to open the online Help. 110 Chapter 8 Print tasks ENWW

Change the number of print copies with Windows1. On the File menu in the software program, click Print.2. Select the product, and then select the numb

3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click theOK button.NOTE: When you select a shortcut, thecorresponding s

2. Select the product, and then click theProperties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortcut as a b

Step 2: Check the control panel for error messages ... 247Step 3: Test print functionality ...

5. Select the print options for the new shortcut. 6. Click the Save As button. 7. Type a name for the shortcut, and click theOK button. Improve prin

3. Click the Paper/Quality tab.4. Select a size from the Paper size drop-down list.Select a custom page size with Windows1. On the File menu in the so

Print on both sides (duplex) with WindowsPrint on both sides manually with Windows1. On the File menu in the software program,click Print. 2. Select t

4. Select the Print on both sides (manually)check box. Click the OK button to print thefirst side of the job. 5. Retrieve the printed stack from the o

2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides check box.Cl

Print multiple pages per sheet with Windows1. On the File menu in the software program,click Print. 2. Select the product, and then click thePropertie

4. Select the number of pages per sheet fromthe Pages per sheet drop-down list. 5. Select the correct Print page borders, Pageorder, and Orientation o

2. Select the product, and then click theProperties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrai

Set color options with Windows1. On the File menu in the software program, click Print.2. Select the product, and then click the Properties or Prefere

Use HP ePrintUse HP ePrint to print documents by sending them as an e-mail attachment to the product's e-mailaddress from any e-mail enabled devi

Wireless connectivity checklist ... 278The control panel displays

Additional print tasks with WindowsPrint colored text as black (grayscale) with Windows1. On the File menu in the software program, click Print.2. Sel

3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click theMore... option. 5. Expand the list of Type is: options. ENWWAddition

6. Expand the list of Other options. 7. Select the option for the type of paper you areusing, and click the OK button. Print on special paper, labels

2. Select the product, and then click theProperties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, cli

5. Expand the list of Type is: options. 6. Expand the category of paper types that bestdescribes your paper.NOTE: Labels and transparencies are in th

Print the first or last page on different paper with Windows1. On the File menu in the software program,click Print. 2. Select the product, and then c

4. In the Special pages area, click the Printpages on different paper option, and thenclick the Settings button. 5. In the Pages in document area, sel

7. If you are printing both the first and last pageson different paper, repeat steps 5 and 6,selecting the options for the other page. 8. Click the OK

2. Select the product, and then click theProperties or Preferences button. 3. Click the Effects tab. 4. Select the Print document on option, andthen

Add a watermark to a document with Windows1. On the File menu in the software program, click Print.2. Select the product, and then click the Propertie

Protecting the environment ... 300Ozone production ...

3. Click the Finishing tab. 4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, click theLeft binding or Right bin

6. Retrieve the printed stack from the output bin,and maintaining the same orientation, place itwith the printed-side facing down in Tray 1. 7. On the

Walk-up USB printingThis product features printing from a USB flash drive, so you can quickly print files without sendingthem from a computer. The pro

4. To print photos, touch the View and PrintPhotos item, and then touch the previewimage for each photo that you want to print.Touch the Done button.

138 Chapter 8 Print tasks ENWW

9 Color●Adjust color●Use the HP EasyColor option●Match colors to your computer screenENWW 139

Adjust colorManage color by changing the settings on the Color tab in the printer driver.Change the color theme for a print job1. On the File menu in

Change the color optionsChange the color options settings for the current print job from the color tab of the printer driver.1. On the File menu in th

Table 9-1 Manual color optionsSetting description Setting optionsEdge ControlThe Edge Control setting determines the renderingof edges. Edge control

Use the HP EasyColor optionIf you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automaticallyimproves mixed-content d

Notice for use in France ... 317Notice for use in Russ

Match colors to your computer screenFor most users, the best method for matching colors is to print sRGB colors.The process of matching printer output

10 Copy●Use copy functions●Copy settings●Copy photos●Copy mixed size originals●Copy on both sidesENWW 145

Use copy functionsCopy1. Load the document onto the scanner glass or into the document feeder.2. From the Home screen, touch the Copy button.3. Touch

3. Touch the arrows to change the number of copies, or touch the existing number and type thenumber of copies.4. Touch the Black or Color button to st

Copy identification cardsUse the ID Copy feature to copy both sides of identification cards, or other small-size documents,onto the same side of one s

Cancel a copy job1. Touch the Cancel button on the product control panel.NOTE: If more than one process is running, touching the Cancel button cle

Collate a copy job1. Load the document onto the scanner glass orinto the document feeder. 2. From the Home screen, touch the Copybutton. 3. Touch the

Make color or black and white copies1. Load the document onto the scanner glass or into the document feeder.2. From the Home screen, touch the Copy bu

Copy settingsChange copy qualityThe following copy-quality settings are available:●Auto Select: Use this setting when you are not concerned about the

Check the scanner glass for dirt and smudgesOver time, specks of debris might collect on the scanner glass and white plastic backing, which canaffect

1 Product basics●Product comparison●Environmental features●Accessibility features●Product viewsENWW 1

Adjust the lightness or darkness for copies1. Load the document onto the scanner glass orinto the document feeder. 2. From the Home screen, touch the

Set the paper size and type for copying on special paper1. From the Home screen, touch the Copybutton. 2. Touch the Settings... button, and then scrol

Copy photosNOTE: Copy photos from the scanner glass, not from the document feeder.1. Place the photo on the scanner glass, picture-side down at the up

Copy mixed size originalsUse the scanner glass to make copies of mixed size originals.NOTE: You can use the document feeder to copy mixed size origina

Copy on both sidesCopy on both sides automatically (duplex models only)1. Load the first page of the document onto thescanner glass or into the docume

Copy on both sides manually1. Load the first page of the document onto thescanner glass or into the document feeder. 2. From the Home screen, touch th

5. Load the next page of the document onto thescanner glass or into the document feeder. 6. From the Home screen, touch the Copybutton. 7. Touch the B

11 Scan●Use scan functions●Scan settings●Scan a photoENWW 161

Use scan functionsUse the product to scan a document from the scanner glass or document feeder. For duplex models,you can also create two-sided scans.

While you are in a TWAIN-compliant or WIA-compliant program, you can gain access to the scanningfeature and scan an image directly into the open progr

Product comparison HP LaserJet Pro 300color MFP M375nwCE903AHP LaserJet Pro 400color MFP M475dnCE863AHP LaserJet Pro 400color MFP M475dwCE864APaper

Scan settingsScanner resolution and colorIf you are printing a scanned image, and the quality is not what you expected, you might haveselected a resol

Resolution and color guidelinesThe following table describes the recommended resolution and color settings for different types ofscan jobs.NOTE: The d

Scan qualityOver time, specks of debris might collect on the scanner glass and white plastic backing, which canaffect performance. Use the following p

Scan a photo1. Place the photo on the scanner glass, picture-side down at the upper left corner of the glass,and close the scanner lid.2. Insert a USB

168 Chapter 11 Scan ENWW

12 Fax●Set up fax●Use the phone book●Set fax settings●Use fax●Solve fax problems●Regulatory information and warrantiesENWW 169

Set up faxInstall and connect the hardwareConnect fax to a telephone line▲Connect the telephone cable provided with the product to the fax “line in” p

3. Remove the plastic insert from the "telephone line out" port (the port that is marked with thetelephone icon).ENWWSet up fax171

4. To connect an internal or external modem on a computer, plug one end of a telephone cord intothe product “telephone line out” port . Plug the other

6. To connect an answering machine, plug a telephone cord into the previous device’s “telephone”port. Plug the other end of the telephone cord into th

HP LaserJet Pro 300color MFP M375nwCE903AHP LaserJet Pro 400color MFP M475dnCE863AHP LaserJet Pro 400color MFP M475dwCE864AControl-panel display C

Setup for stand-alone fax1. Unpack and set up the product.2.From the Home screen, touch the Setup button.3. Touch the Fax Setup menu.4. Touch the Fax

Use of common localized letters in fax headersWhen using the control panel to enter your name in the header or to enter a name for a one-touchkey, spe

Use the phone bookYou can store frequently dialed fax numbers (up to 120 entries) either as individual fax numbers or asgroups of fax numbers.Use the

Delete phone book entriesYou can delete all phone book entries that are programmed in the product.CAUTION: After phone book entries are deleted, they

Delete speed-dial entries1. From the Home screen, touch the Fax button. 2. Touch the Fax Menu button. 3. Touch the Phone Book Setup button. 4. Touc

3. Touch the Phone Book Setup button.4. Touch the Delete Entry button. Or, to delete all the entries, touch the Delete All Entries button.5. Touch the

Set fax settingsSend fax settingsSet special dialing symbols and optionsYou can insert pauses into a fax number that you are dialing. Pauses are often

The factory-set default for detect dial tone is On for France and Hungary, and Off for all othercountries/regions.1.From the Home screen, touch the Se

3. Touch the Advanced Setup menu.4. Scroll to and touch the Redial if No Answer button, and then touch the On button.Set the redial-on-communication-e

Set the default resolution setting1.From the Home screen, touch the Setup button.2. Touch the Fax Setup menu.3. Touch the Advanced Setup menu.4. Touc

HP LaserJet Pro 300color MFP M375nwCE903AHP LaserJet Pro 400color MFP M475dnCE863AHP LaserJet Pro 400color MFP M475dwCE864AScan Scans in black and

NOTE: After the product prints this report, it deletes all billing data.1. From the Home screen, touch the Fax button.2. Touch the Fax Menu button.3.

To set or change the answer mode, complete the following steps:1.From the Home screen, touch the Setup button.2. Touch the Fax Setup menu.3. Touch th

Type of telephone line Recommended rings-to-answer settingDedicated fax line (receiving only fax calls) Set to a number of rings within the range show

To change ring patterns for call answering, complete the following steps:1.From the Home screen, touch the Setup button.2. Touch the Fax Setup menu.3

Set the alarm volume, phone-line volume, and ring volume1.From the Home screen, touch the Setup button.2. Touch the System Setup menu.3. Touch the Vo

4. Scroll to and touch the Private Receive button, and then touch the On button.5. If you have not already set a system password, the product prompts

Use faxFax softwareSupported fax programsThe PC fax program that came with the product is the only PC fax program that works with theproduct. To conti

The HP LaserJet product is an analog device that is not compatible with all digital phoneenvironments (unless a digital-to-analog converter is used).

Fax memoryFax memory contents are retained when there is a loss of powerThe flash memory protects against data loss when a power failure occurs. Other

5. The product prompts you to confirm that youare sending from the scanner glass. Touchthe Yes button. 6. The product prompts you to load the firstpag

Environmental featuresDuplex printing Save paper by using the manual duplex printing option. Automatic duplex printing is availablewith the HP LaserJe

4. Use the keypad to type the fax number. 5. Touch the Start Fax button. Use speed dials and group-dial entries1. Load the document into the documen

Send a fax from the softwareThe following information provides basic instructions for sending faxes by using the software thatcame with the product. A

Send a fax by dialing from a telephone connected to the fax line Occasionally, you might want to dial a fax number from a telephone that is connected

1. Load the document into the document feeder. 2. From the Home screen, touch the Fax button. 3. Touch the Fax Menu button. 4. Touch the Send Optio

Receive a faxPrint a faxWhen the product receives a fax transmission, it prints the fax (unless the private-receive feature isenabled) and also stores

Reprint faxes1. From the Home screen, touch the Fax button.2. Touch the Fax Menu button.3. Touch the Receive Options button.4. Touch the Reprint Faxes

Solve fax problemsFax troubleshooting checklist●Several possible fixes are available. After each recommended action, retry faxing to see if theproblem

4. Click the link for your operating system.5. Scroll to the Firmware section of the table.◦If the listed version matches the version on the configura

Fax error messages Alert and warning messages appear temporarily and might require you to acknowledge the messageby touching the OK button to resume o

Check that the Redial if Busy option is enabled.Open the Service menu, and touch the Fax Service button. Touch the Run Fax Test button. This testverif

Product viewsFront view1 Document feeder cover2 Document feeder input tray3 Document feeder input tray extension4 Document feeder output bin5 Color to

NOTE: Turning off error-correction mode can reduce the quality of the fax image.Connect the product to a different phone line.If the error persists, c

Recommended actionIf you are using the Private Receive feature, print all received faxes to regain some memory.If you still need more memory, clear fa

Check that you are dialing the correct fax number.Check that the redial option is enabled.Unplug the telephone cord from both the product and the wall

If the error persists, contact HP. See www.hp.com/go/LJColorMFPM375 or www.hp.com/go/LJColorMFPM475 or the support flyer that came in the product box.

Troubleshoot fax codes and trace reportsView and interpret fax error codesUse fax error codes from the fax activity log to solve problems with the pro

Code number Description344-348 Possible causes include the following:●The remote machine has failed to respond to a fax command from the local machine

Print all fax reportsUse this procedure to print all of the following reports at one time:●Last Call Report●Fax Activity Log●Phone Book Report● Junk F

Set the fax error reportA fax error report is a brief report that indicates the product experienced a fax job error. You can set itto print after the

Change the fax speedThe fax-speed setting is the modem protocol that the product uses to send faxes. It is the worldwidestandard for full-duplex modem

●From the control panel, change the Fax Speed option to the Medium (V.17) setting or Slow (V.29) setting.a.From the Home screen, touch the Setup butt

Back view1 Fax ports2 Network port3 Hi-Speed USB 2.0 port4 Power connection5 Rear door (access for clearing jams)ENWWProduct views7

c. Open the Fax Service menu.d. Select the Run Fax Test item.The Fax is busy. message appears●Try sending the fax again.●Call the recipient to ensure

Document feeder paper jam●Verify that the paper meets product size requirements. The product does not support pageslonger than 381 mm (15 in) for faxi

The control panel displays the message "Storing page 1" and does not progressbeyond that message●Delete stored faxes from memory.a.From the

Unable to use speed dials●Make sure that the fax number is valid.●If an outside line requires a prefix, turn on the Dial Prefix option or include the

d. Open the Dial Prefix menu.e. Select the On setting.NOTE: To send a fax without a prefix, when the Dial Prefix option is turned on, send the faxmanu

Solve problems receiving faxes●The fax does not respond●An error message displays on the control panel●A fax is received but does not print●Sender rec

d. Open the Rings to Answer menu.e. Select the correct setting.●Plug the answering machine into the “telephone” port.●If the product has a telephone h

e. Open the Distinctive Ring menu.f. Select the correct setting.●Buy a dedicated line for faxing.●Set the Answer Mode option to the Manual setting.a.F

An error message displays on the control panelThe No fax detected. message appearsNOTE: This error does not always refer to a missed fax. If a voice c

d. Open the Error Correction menu.e. Select the Off setting.●Print the Fax Activity Log report from the control panel to determine if the error occurs

Interface ports1 Telephone “line out” port for attaching an extension phone, answering machine, or other device2 Fax “line in” port for attaching fax

A fax is received but does not printThe Private Receive feature is on●When the Private Receive feature is activated, received faxes are stored in memo

Solve general fax problems ●Faxes are sending slowly●Fax quality is poor●Fax cuts off or prints on two pagesFaxes are sending slowlyThe product is exp

Fax quality is poorFax is blurry or light.●Increase fax resolution when sending faxes. Resolution does not affect received faxes.a.Open the Setup men

d. Open the Default Paper Size menu.e. Select the correct setting.●Set the paper type and size for the tray used for faxes.●Turn on the Fit to Page se

228 Chapter 12 Fax ENWW

13 Manage and maintain●Print information pages●Use the HP Embedded Web Server●Use HP Web Jetadmin software●Product security features●Economy settings●

Print information pagesInformation pages reside within the product memory. These pages help diagnose and solve problemswith the product.NOTE: If the p

Menu Item DescriptionDiagnostics Page Prints diagnostic information about calibration and color qualityPrint Quality Page Prints a page that helps sol

Use the HP Embedded Web ServerThis product is equipped with an embedded Web server (EWS), which provides access to informationabout product and networ

●View and change network configuration●Set, change, or clear the product security password.NOTE: Changing network settings in the EWS might disable so

Serial number and model number locationThe serial number and product model number label is at the back of the product.NOTE: Another label is inside th

Economy settingsPrint with EconoModeEconoMode uses less toner, which might extend the life of the print cartridge.HP does not recommend the full-time

Set the Auto Power Down delay1.From the Home screen, touch the Setup button.2. Open the following menus:●System Setup●Energy Settings●Auto Power Down

Install memory DIMMsThis product comes with 192-megabyte (MB) random-access memory installed. You can install anadditional 256-megabyte of memory for

4. To replace a DIMM that is currently installed, spread the latches apart on each side of the DIMMslot, lift the DIMM up at an angle, and pull it out

7. Push down on the DIMM until both latches engage the DIMM. When the installation is correct,the metal contacts are not visible.NOTE: If you have dif

Enable memoryWindows XP, Windows Server 2003,Windows Server 2008, and WindowsVista1. Click Start.2. Click Settings.3. Click Printers and Faxes (using

Check DIMM installationAfter installing the DIMM, make sure that the installation was successful.1. Turn the product on. Check that the Ready light is

Clean the productClean the paper pathDuring the printing process, paper, toner, and dust particles can accumulate inside the product. Overtime, this b

3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has beenmoistened with nonabrasive glass cleaner.CAUTION: Do

2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt.3. Close the document feeder cover.Clean the touch s

Control panel layout1 Touch screen display2 Wireless light: indicates the wireless network is enabled. The light blinks while the product is establ

Product updatesSoftware and firmware updates and installation instructions for this product are available atwww.hp.com/go/LJColorMFPM375 or www.hp.com

14 Solve problems●Self help●Problem-solving checklist●Restore the factory-set defaults●Paper feeds incorrectly or becomes jammed●Clear jams●Improve pr

Self helpIn addition to the information in this guide, other sources are available that provide helpfulinformation.HP Help and Learn Center The HP Hel

Problem-solving checklistFollow these steps when trying to solve a problem with the product.●Step 1: Check that the product power is on●Step 2: Check

Step 4: Test copy functionality1. Place the configuration page into the document feeder and make a copy. If paper does not feedsmoothly through the do

Factors that affect product performanceSeveral factors affect the time it takes to print a job:●The software program that you are using and its settin

Paper feeds incorrectly or becomes jammed●The product does not pick up paper●The product picks up multiple sheets of paper●Prevent paper jamsThe produ

5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust theguides so they are touching the paper stack without

Clear jamsJam locationsJams can occur in these locations:1 Document feeder2 Rear door3 Output bin4Tray 15Tray 26 Tray 2 jam-access areaLoose toner mig

Clear jams from the document feeder1. Turn the product off. 2. Open the document feeder cover. 3. Lift the document feeder roller assembly, andgentl

Buttons on the Home screenThe Home screen provides access to the product features, and it indicates the product status.NOTE: Depending on the product

4. Close the document feeder roller assembly. 5. Close the document feeder cover. 6. Open the scanner lid. If paper is jammedbehind the white plasti

Clear jams in Tray 11. Pull the jammed sheet from Tray 1.NOTE: If the sheet tears, make sure that allof the fragments are removed before youresume pri

4. Remove the jammed sheet by pulling itstraight out. 5. Push the jam-access tray up to close it, andthen replace Tray 2.NOTE: To close the tray, push

Clear jams in Tray 21. Open Tray 2. 2. Remove the jammed sheet by pulling itstraight out. 3. Close Tray 2.NOTE: To close the tray, push in the middle

Clear jams in the fuser area1. Open the rear door.CAUTION: The fuser, located in the back ofthe product, is hot. Wait for the fuser to coolbefore cont

Clear jams in the output bin1. Look for jammed paper in the output bin area. 2. Remove any visible media.NOTE: If the sheet tears, make sure that all

Clear jams in the duplexer (duplexing models only)1. Open the rear door.CAUTION: The fuser, located in the back ofthe product, is hot. Wait for the fu

4. If you can not see any jammed paper, lift theduplexing unit using the tab on the side of theduplexing unit. 5. If you can see the trailing edge of

Improve print qualityYou can prevent most print-quality problems by following these guidelines.●Use the correct paper type setting in the printer driv

3. Select a size from the Paper Size drop-down list, and then click the OK button.4. Open the Finishing menu.5. Select a type from the Media-type drop

Control panel help systemThe product has a built-in Help system that explains how to use each screen. To open the Helpsystem, touch the Help button i

Change the color optionsChange the color options settings for the current print job from the color tab of the printer driver.1. On the File menu in th

Use paper that meets HP specificationsUse different paper if you are having any of the following problems:●The printing is too light or seems faded in

Calibrate the product to align the colorsIf the printed output has colored shadows, blurry graphics, or areas that have poor color, you mightneed to c

Print the Supplies Status pageThe Supplies Status page indicates the estimated life remaining in print cartridges. It also lists thepart number for th

Interpret the Print Quality Page1. On the product control panel, open the Reports menu.2. Select the Print Quality Page item to print it.This page con

3. Examine the surface of the green imaging drum on the bottom of the print cartridge.CAUTION: Do not touch the green roller (imaging drum) on the bot

HP PCL 6 driver●Provided as the default driver. This driver is automatically installed unlessyou select a different one.● Recommended for all Windows

Improve print quality for copiesIf you encounter print quality problems in copied documents, review the solutions for printeddocuments listed previous

The product does not print or it prints slowlyThe product does not printIf the product does not print at all, try the following solutions.1. Make sure

The product prints slowlyIf the product prints, but it seems slow, try the following solutions.1. Make sure the computer meets the minimum specificati

2 Control panel menus●Setup Menu●Function specific menusENWW 13

Solve walk-up USB printing problems●The USB Flash Drive menu does not open when you insert the USB accessory●The file does not print from the USB stor

The file that you want to print is not listed in the USB Flash Drive menu1. You might be trying to print a file type that the USB printing feature doe

3. Look at the network port connection on the back of the product, and verify that the amber activitylight and the green link-status light are lit.4.

The product is disabled, or other network settings are incorrect1. Review the configuration page to check the status of the network protocol. Enable i

Solve wireless network problems●Wireless connectivity checklist●The control panel displays the message: The wireless feature on this product has been

The control panel displays the message: The wireless feature on thisproduct has been turned off1. Touch the Wireless Menu button.2. Touch the Turn Wir

Cannot connect more computers to the wireless product1. Make sure that the other computers are within the wireless range and that no obstacles blockth

The wireless network is not functioning1. To verify if the network has lost communication, try connecting other devices to the network.2. Test network

Solve product software problems with WindowsProblem SolutionA printer driver for the product isnot visible in the Printer folderReinstall the product

Solve product software problems with Mac●The printer driver is not listed in the Print & Fax list●The product name does not appear in the product

HP LaserJet Pro 300 color MFP M375and HP LaserJet Pro 400 color MFPM475User Guide

Setup MenuTo open this menu, touch the Setup button. The following sub menus are available:●HP Web Services●Reports●Quick Forms●Fax Setup● System Se

A print job was not sent to the product that you wanted1. Open the print queue and restart the print job.2. Another product with the same or similar n

A Supplies and accessories●Order parts, accessories, and supplies●Part numbersENWW 285

Order parts, accessories, and suppliesOrder supplies and paper www.hp.com/go/suresupplyOrder genuine HP parts or accessorieswww.hp.com/buy/partsOrder

B Service and support●Hewlett-Packard limited warranty statement●HP's Premium Protection Warranty: LaserJet print cartridge limited warranty stat

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP LaserJet Pro 300 color MFP M375nw and HP LaserJetPro 400 color MFP

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENTLAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITIONTO THE M

HP's Premium Protection Warranty: LaserJet printcartridge limited warranty statementThis HP product is warranted to be free from defects in mater

Data stored on the print cartridgeThe HP print cartridges used with this product contain a memory chip that assists in the operation ofthe product.In

End User License AgreementPLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-UserLicense Agreement (“EULA”) is a contract between (a)

4. TRANSFER.a. Third Party Transfer. The initial end user of the HP Software may make a one-time transferof the HP Software to another end user. Any t

HP Web Services menuMenu item DescriptionEnable Web Services Enables HP Web Services so you can use HP ePrint and the Apps menu.HP ePrint is a tool th

10. COMPLIANCE WITH EXPORT LAWS. You will comply with all laws, rules, and regulations (i)applicable to the export or import of the Software, or (ii)

OpenSSLThis product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit(http://www.openssl.org/)THIS SOFTWARE IS PROVIDE

Customer supportGet telephone support for your country/regionHave the product name, serial number, date of purchase,and problem description ready.Coun

C Product specifications●Physical specifications●Power consumption, electrical specifications, and acoustic emissions●Environmental specificationsENWW

Physical specificationsTable C-1 Physical specificationsProduct Height Depth Width WeightHP LaserJet Pro 300color MFP M375nw500 mm (19.7 inches) 483

D Regulatory information●FCC regulations●Environmental product stewardship program●Declaration of conformity●Declaration of conformity (wireless model

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC rules. T

Additional ENERGY STAR qualified imaging product model information is listed at:www.hp.com/go/energystarToner consumptionEconoMode uses less toner, wh

Return and recycling instructionsUnited States and Puerto RicoThe enclosed label in the HP LaserJet toner cartridge box is for the return and recyclin

Non-U.S. returnsTo participate in HP Planet Partners return and recycling program, just follow the simple directions inthe recycling guide (found insi

Reports menuUse the Reports menu to print reports that provide information about the product.Menu item DescriptionDemo Page Prints a page that demonst

Disposal of waste equipment by users in private households in theEuropean UnionThis symbol on the product or on its packaging indicates that this prod

For more informationTo obtain information about these environmental topics:●Product environmental profile sheet for this and many related HP products●

Declaration of conformityDeclaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1Manufacturer's Name: Hewlett-Packard Company DoC#: B

This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not causeharmful interfe

Declaration of conformity (wireless models)Declaration of Conformityaccording to ISO/IEC 17050-1 and EN 17050-1Manufacturer's Name: Hewlett-Packa

Supplementary Information:The product herewith complies with the requirements of the R&TTE; Directive 1999/5/EC Annex II and Annex IV, EMC Directi

Safety statementsLaser safetyThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administrationhas implemented regulations

EMC statement (Korea)Laser statement for FinlandLuokan 1 laserlaiteKlass 1 Laser ApparatHP LaserJet Pro 300 color MFP M375nw, HP LaserJet Pro 400 colo

GS statement (Germany)Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatzvorgesehen. Um störende Reflexionen

Additional statements for telecom (fax) productsEU Statement for Telecom OperationThis product is intended to be connected to the analog Public Switch

Quick Forms menuMenu item Sub-menu item DescriptionNotebook Paper Narrow RuleWide RuleChild RulePrints pages that have preprinted linesGraph Paper 1/8

certain of the number of devices that may be connected to the line, as determined by the total RENs,contact the telephone company to determine the max

the telecommunications company cause to request the user to disconnect the equipment. Usersshould ensure for their own protection that the electrical

Additional statements for wireless productsFCC compliance statement—United StatesExposure to radio frequency radiationCAUTION: The radiated output pow

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany,Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liech

Taiwan statementVietnam Telecom wired/wireless marking for ICTQC Type approvedproducts318 Appendix D Regulatory information ENWW

IndexAaccessoriesordering 285, 286acoustic specifications 298advanced setupfax 19AirPrint 52, 57answer mode, setting 184answering machines, connecting

reducing 149restore default settings 155counterfeit supplies 91cover pagesprinting (Mac) 54printing on different paper(Windows) 129custom print settin

speed dials 194stamp-received 188unable to receive 219unable to send 212using DSL, PBX, or ISDN 190using VoIP 191V.34 setting 212volume settings 187fa

MMacchanging paper types andsizes 53driver settings 50, 53faxing 58HP Utility 51installing software 46problems, troubleshooting283removing software 49

paper pathjams, clearing 258paper pickup problemssolving 250paper sizechanging 74paper sizesselecting 114selecting custom 115paper typechanging 262pap

Fax Setup menuIn the following table, items that have an asterisk (*) indicate the factory default setting.Menu item Sub-menu item Sub-menu item Descr

PCL font list 230print quality page 16, 231PS font list 230service page 230supplies status page 230usage page 230Reports menu 16reports, faxerror 211p

supportonline 296supported media 75System setup menu 21TTCP/IPmanually configuring IPv4parameters 69technical supportonline 296telephonesreceiving fax

326 Index ENWW

© 2011 Hewlett-Packard Development Company, L.P.www.hp.com*CE863-90907**CE863-90907*CE863-90907

Menu item Sub-menu item Sub-menu item Description Distinctive Ring All Rings*SingleDoubleTripleDouble and TripleIf you have distinctive ring phone se

Menu item Sub-menu item Sub-menu item Description Billing Codes OnOff*Enables the use of billing codes when set to On. A promptappears where you can

System Setup menuIn the following table, items that have an asterisk (*) indicate the factory default setting.Menu item Sub-menu item Sub-menu item Su

Menu item Sub-menu item Sub-menu item Sub-menu item Description Adjust Tray <X> X1 ShiftX2 ShiftY ShiftUse the X1 Shift setting to center the

Menu item Sub-menu item Sub-menu item Sub-menu item DescriptionProduct Security OnOff Sets the product-security feature. If you select the Onsettin

Copyright and License© 2011 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Menu item Sub-menu item Sub-menu item Sub-menu item Description Color Cartridges Very Low Setting StopPromptContinuePrint Black*Set how the product b

Menu item Sub-menu item Sub-menu item Sub-menu item Description Store Usage Data On Supply*Not on Supply The product automatically stores print cart

Service menuIn the following table, items that have an asterisk (*) indicate the factory default setting.Menu item Sub-menu item Sub-menu item Descrip

Menu item Sub-menu item Sub-menu item DescriptionRestoreDefaults Sets all settings to the factory default valuesHP SmartInstallOn*Off Enable or di

Network Setup menuIn the following table, items that have an asterisk (*) indicate the factory default setting.Menu item Sub-menu item Sub-menu item D

Menu item Sub-menu item Sub-menu item DescriptionHTTPS Enforcement YesNo* Sets the product so that it communicates only with Websites that use hypert

Function specific menusThe product features function-specific menus for copying, faxing, and scanning. To open thesemenus, touch the button for that f

Menu item Sub-menu item Sub-menu item DescriptionMulti-Page Copy Off*On When this feature is on, theproduct prompts you to loadanother page onto the

Fax menuTo open this menu, touch the Fax button, and then touch the Fax Menu button.Menu item Sub-menu item Sub-menu item DescriptionFax Reports Fax C

Menu item Sub-menu item Sub-menu item Description Fax Job Status Displays pending fax jobs, andallows you to cancel pending faxjobs. Fax Resolutio

Conventions used in this guideTIP: Tips provide helpful hints or shortcuts.NOTE: Notes provide important information to explain a concept or to comple

Menu item Sub-menu item Sub-menu item Description Print Report Now Prints a list of all the individualand group dial entries in thephone book.Change

USB Flash DriveMenu item DescriptionPrint Documents Prints documents stored on the USB drive. Use the arrowbuttons to scroll through the documents. To

36 Chapter 2 Control panel menus ENWW

3 Software for Windows●Supported operating systems and printer drivers for Windows●Select the correct printer driver for Windows●Change print job sett

Supported operating systems and printer drivers forWindowsThe product supports the following Windows operating systems:Recommended software installati

HP UPD PCL 5●Recommended for general office printing in Windows environments●Compatible with previous PCL versions and older HP LaserJet products●The

HP Universal Print Driver (UPD)The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access tovirtually any HP Las

Change print job settings for WindowsPriority for print settingsChanges to print settings are prioritized depending on where the changes are made:NOTE

Change the product configuration settings1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Startmenu view): Click Start,

Remove the printer driver from WindowsWindows XP1. Click the Start button, , and then click the Printers and Faxes item.2. Find and right-click the pr

iv Conventions used in this guide ENWW

Supported utilities for Windows●HP Web Jetadmin●HP Embedded Web Server● HP ePrintOther Windows components and utilities●HP Smart Install — automates t

4 Use the product with Mac●Software for Mac●Basic print tasks with Mac●Use AirPrint●Fax with Mac●Scan with Mac●Solve problems with MacENWW 45

Software for MacSupported operating systems and printer drivers for MacThe product supports the following Mac operating systems:●Mac OS X 10.5 and 10.

Install software for Mac computers on a wired networkConfigure the IP address1. Connect the network cable to the product and to the network.2. Wait fo

Install software for Mac computers on a wireless networkBefore installing the product software, make sure the product is not connected to the network

5. Click the plus (+) symbol in the lower left corner of the Printer Names column.By default, Mac OS X uses the Bonjour method to find the product ove

NOTE: The names of commands and dialog boxes might vary depending on your softwareprogram.●Page Setup dialog box: Click Page Setup or a similar comman

Software for Mac computersHP Utility for MacUse the HP Utility to set up product features that are not available in the printer driver.You can use the

You can also access the HP Embedded Web Server from the Safari Web browser:1. Select the page icon in the left side of the Safari toolbar.2. Click the

Basic print tasks with MacCancel a print job with Mac1. If the print job is currently printing, cancel it by pressing the Cancel button on the produ

Table of contents1 Product basics ...

Create a printing preset1. On the File menu, click the Print option.2. Select the driver.3. Select the print settings that you want to save for reuse.

Print multiple pages on one sheet of paper with Mac1. On the File menu, click the Print option.2. Select the driver.3. Open the Layout menu.4. From th

6. Go to the product, and remove any blank paper that is in Tray 1.7. Insert the printed stack face-up with the bottom edge feeding into the printer f

Use AirPrintDirect printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly tothe product from an iPad (iOS 4

Fax with MacTo send a fax by printing to a fax driver, complete the following steps:1. Open the document that you want to fax.2. Click File and then c

Scan with MacUse the HP Scan software to scan images to a Mac computer.1. Load the document onto the scanner glass or into the document feeder.2. Open

Solve problems with MacFor information about solving problems with a Mac, see Solve product software problems with Macon page 283.60 Chapter 4 Use t

5 Connect the product with Windows●Printer sharing disclaimer●Use HP Smart Install to connect to a computer, a wired network, or a wireless network●Co

Printer sharing disclaimerHP does not support peer-to-peer networking, as the feature is a function of Microsoft operatingsystems and not of the HP pr

HP Smart Install for Windows wireless networks, method 1: Use theproduct control panelNOTE: Use this method only if you know your wireless network SSI

Priority for print settings ... 41Change the setting

Connect with USBNOTE: Use this procedure if you are not using the HP Smart Install.This product supports a USB 2.0 connection. Use an A-to-B type USB

Connect to a network with WindowsSupported network protocolsTo connect a networking-equipped product to a network, you need a network that uses one or

5. Find the IP address on the configuration report.Jetdirect PageHP Color LaserJetPage 1Install the software1. Quit all programs on the computer.2. In

Connect the product to a wireless network using WPSIf your wireless router supports Wi-Fi Protected Setup (WPS), this is the simplest way to set up th

connection easier. After the setup is complete, you can disconnect the USB cable and use thewireless connection.1. Insert the software CD into the com

Set or change the product passwordUse the HP Embedded Web Server to set a password or change an existing password for a producton a network.1. Type th

Link speed and duplex settingsNOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.The link speed and comm

6 Paper and print media●Understand paper use●Change the printer driver to match the paper type and size in Windows●Supported paper sizes●Supported pap

Understand paper useThis product supports a variety of paper and other print media. Paper or print media that does notmeet the following guidelines mi

Media type Do Do notLetterhead or preprinted forms●Use only letterhead or formsapproved for use in laser printers.●Do not use raised or metallicletter

HP Smart Install for Windows wireless networks, method 2: Temporarily connect aUSB cable ...

Change the printer driver to match the paper type andsize in Windows1. On the File menu in the software program, click Print.2. Select the product, an

Supported paper sizesNOTE: To obtain best print results, select the appropriate paper size and type in your print driverbefore printing.Table 6-1 Sup

Table 6-2 Supported envelopes and postcards (continued)Size Dimensions Tray 1 Tray 2 Automatic duplexprintingEnvelope B5 176 x 250 mm (6.7 x 9.8 inch

Supported paper types and tray capacityTable 6-3 Tray 1Paper type WeightCapacity1Paper orientationEvery day:● Plain●Light●Bond● Recycled60 to 90 g/m2

Table 6-3 Tray 1 (continued)Paper type WeightCapacity1Paper orientationOther:●Color laser transparency4●Labels4●Letterhead●Envelope4●Preprinted●Prepu

Table 6-4 Tray 2 and Tray 3 (continued)Media type WeightCapacity1Paper orientationPhoto/cover●Matte cover paper●Glossy cover paper●Matte photo paper●

Load paper traysLoad Tray 11. Open Tray 1. 2. Pull out the extension tray. 80 Chapter 6 Paper and print media ENWW

3. If you are loading long sheets of paper, flipout the extension. 4. Extend the paper guides fully (callout 1) andthen load the paper stack into Tray

2. Slide open the paper length and width guides. 3. To load Legal-size paper, extend the tray bypressing and holding the extension tab whilepulling t

5. Push down on the paper to make sure thatthe paper stack is below the paper limit tabson the side of the tray. 6. Slide the tray into the product.