HP PSC 2110 All-in-One Printer Guia do Utilizador descarregar pdf (Página 57)

warranty service

warranty information

hp psc 2100 series

Duration of Limited Warranty (hardware and labor): 1 Year

Duration of Limited Warranty (CD media): 90 Days

Duration of Limited Warranty (ink cartridges): 90 Days

warranty service

express service To obtain HP express repair service, the customer must contact an HP service office

or an HP Customer Support Center for basic troubleshooting first. See hp customer

support on page 47 for steps to take before calling Customer Support.

If a customer unit needs a minor part replacement and these parts can normally be

replaced by the customer, the customer-replaceable components may be serviced

through expedited part shipment. In this event, HP will prepay shipping charges, duty

and taxes; provide telephone assistance on replacement of the component; and pay

shipping charges, duty, and taxes for any part that HP asks to be returned.

The HP Customer Support Center may direct customers to designated authorized

service providers who are certified by HP to service the HP product.

warranty upgrades

Upgrade your standard factory warranty to a total of three years with the

HP SUPPORTPACK. Service coverage begins on product purchase date and the pack

must be purchased within the first 180 days of product purchase. This program offers

phone support from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MST)

Monday through Friday and 9:00 A.M. to 4:00 P.M. (MST) on Saturdays. If during

your technical support call it is determined that you need a replacement product, then

HP will ship you this product next business day free of charge. Available in U.S. only.

For more information, please call 1-888-999-4747 or visit the following HP website:

www.hp.com/go/hpsupportpack

Outside the U.S., please call your local HP Customer Support office. See call

elsewhere in the world on page 48 for a list of international Customer Support

numbers.

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HP PSC 2110 All-in-One Printer Guia do Utilizador Página 57