HP S2 Manual do Utilizador

HP Scanjet 7000n SeriesUser Guide

Conventions used in this guideThroughout this guide, several tips, notes, cautions, and warnings alert you about importantinformation.TIP: Tips provid

2. Open the hatch.3. Remove the originals or any obstructions from the paper path.4. Remove any debris (paper, staples, clips, etc.) that you see in t

Solve e-mail problemsIf you are unable to send e-mails by using the digital-send feature, you might need to reconfigure theSMTP gateway address or the

Solve network problemsCheck the following items to verify that the product is communicating with the network. Beforebeginning, view the information pa

Contact HP SupportFor support contact information, see the printed materials that came with the product, or seewww.hp.com/support.Contact HP Support 9

A Supplies and accessories●Order parts, accessories, and supplies●Part numbers96 Appendix A Supplies and accessories

Order parts, accessories, and suppliesSeveral methods are available for ordering parts, supplies, and accessories.Order genuine HP parts or accessorie

Part numbersOrdering information and availability might change during the life of the product.AccessoriesItem Description Part numberHP Scanjet 7000n

B Service and support●Hewlett-Packard limited warranty statement●OpenSSL●Customer self-repair warranty service●Customer support99

Hewlett-Packard limited warranty statementHP PRODUCT DURATION OF LIMITED WARRANTYHP Scanjet 7000n One-year limited warrantyHP warrants to you, the end

OpenSSLCopyright (c) 1998-2001 The OpenSSL Project. All rights reserved.Redistribution and use in source and binary forms, with or without modificatio

Product featuresTable 1-1 FeaturesResolution 600 pixels per inch (ppi)Memory ● 512 MB of random-access memory (RAM).● Memory Enhancement technology (

Copyright remains Eric Young's, and as such any Copyright notices in the code are not to beremoved. If this package is used in a product, Eric Yo

Customer self-repair warranty serviceHP products are designed with many Customer Self Repair (CSR) parts to minimize repair time andallow for greater

Customer supportGet telephone support, free during your warranty period, foryour country/regionHave the product name, serial number, date of purchase,

C Product specifications●Physical specifications●Power consumption●Environmental specifications●Certificate of Volatility105

Physical specificationsTable C-1 Product dimensionsProduct Height Depth Width WeightHP Scanjet Enterprise 7000n 343 mm (13.5 in) 411 mm (16.2 in) 321

Certificate of VolatilityThis statement explains the volatility of customer data stored in memory and outlines how to erasesecure data from the device

D Regulatory information●Regulatory model number●Environmental product stewardship program●Safety statements108 Appendix D Regulatory information

Regulatory model numberFor regulatory identification purposes your product has been assigned a Regulatory Model Number.The Regulatory Model Number for

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or theElectronics Industries Alliance: www.eiae.org.Dis

Table 1-1 Features (continued)Security features ● Secure disk erase● Secure storage erase●Secure file erase● Authentication◦ User access code authent

IndexAaccessoriesordering 97part numbers 98address books, e-mailadding addresses 41auto-complete function 43importing 52LDAP support 26recipient lists

Ee-mail address booksdeleting addresses 42electrical specifications 106Embedded Web Serverassigning a password 55features 51General tab 51Information

loading documentsgeneral tips 32tips for mixed-sizedocuments 34log in 38Mmaintenanceclean paper path 64clean rollers 64manageEWS 51manage temporary jo

files too large 88fragile items 90preview 39to e-mail 41to fax 45to network folder 46to USB 46using quick sets 47Scan/Digital Send tab, EmbeddedWeb Se

stops working 86streaks 91two-sided scans 88uninstall and reinstallsoftware 86warm-up time 87white scans 88troubleshootingcontrol panel messages 83gat

Product walkaroundFront viewCAUTION: If you need to move the product, always lift the product from the base. Do not lift usingthe keyboard.1 Power but

Back view1 Power switch2 Power connector3 USB ports4 Network link speed indicators5 Ethernet port6 Covered Ethernet port for service access7 EIO slot

2 Control panel●Use the control panel●Navigate the Administration menu7

Use the control panelThe control panel has an SVGA touch screen that provides access to all product functions, virtual andphysical keyboard, and a key

9 Reset button Resets the job settings to factory or user-defined default values.10Touch screen brightness-adjustment controlUse this control to incre

Home screenThe home screen provides access to the product features, and it indicates the current status of theproduct.1 Features Depending on how the

Buttons on the touch screenThe touch screen provides information about the product status. Various buttons can appear in thisarea.Home button. Touch t

Copyright and License© 2011 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Navigate the Administration menuFrom the Home screen, touch the Administration button to open the menu structure. You might needto scroll to the botto

Table 2-2 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description Host Name An alphanumeric string, up to 32 chara

Table 2-2 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description Manual Settings (Available only if the Config Meth

Table 2-2 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description Manual Use this item to manually set IPv6 addresse

Table 2-2 Jetdirect menus (continued)Menu item Sub-menu item Sub-menu item Values and Description 802.1X Reset 802.1X settings to factory defaults.N

3 Supported utilities for Windows●HP Web Jetadmin●Embedded Web Server●HP Digital Sending Software (HP DSS)17

HP Web JetadminHP Web Jetadmin is a simple print and imaging peripheral management software tool that helpsoptimize product use, control color costs,

4 Configure the productYou might need to configure certain network parameters on the product. You can configure theseparameters from the Embedded Web

Supported network protocolsThe product supports the TCP/IP network protocol, the most widely used and accepted networkingprotocol. Many networking ser

Table 4-4 Security featuresService name DescriptionIPsec/Firewall Provides network-layer security on IPv4 and IPv6 networks.A firewall provides simpl

Table of contents1 Product basics ...

Configure the product to use the networkView or change network settingsYou can use the Embedded Web Server to view or change IP configuration settings

Manually configure IPv4 TCP/IP parameters from the control panelIn addition to using the Embedded Web Server, you can also use the control-panel menus

Manually configure IPv6 TCP/IP parameters from the control panelIn addition to using the Embedded Web Server, you can also use the control-panel menus

Disable network protocols (optional)By factory default, all supported network protocols are enabled. Disabling unused protocols has thefollowing benef

Configure e-mail settingsThe product offers color-scanning and digital-sending capabilities. By using the control panel, you canscan black-and-white o

TIP: You must specify an outgoing SMTP server and complete the From: field. See theEmbedded Web Server Help for more information.5. To add addresses t

Configure other digital sending settingsUse the Embedded Web Server (EWS) to configure e-mail settings and additional features such as:● E-mail● Digit

3. Select the Enable Save to USB checkbox.4. Set the default settings you want.5. Click the Apply button.Configure quick sets1. Click the General tab.

5 Load originals●Supported document sizes●General document loading tips●Document loading tips for mixed-size documents●Load documents30 Chapter 5 Lo

Supported document sizesThe maximum capacity of the document feeder is 50 sheets of 75 g/m2 (20 lb) paper. When usingheavier paper, the maximum capaci

Configure e-mail settings ... 26Suppo

General document loading tips●Scanning the following types of documents might result in paper jams or damage to thedocuments.Wrinkled or creased docum

● When placing a stack of documents into the feeder, gently set the stack in the document feeder.Do not drop the stack into the feeder and do not tap

Document loading tips for mixed-size documentsYou can load the document feeder with groups of documents that have different widths or lengths. Ifyour

Load documents1. Pull up the document feeder extension and adjust the output tray. Ensure that the output traydoes not extend beyond the surface on wh

4. Align the edges of the documents by tapping the bottom of the stack against the table top.Rotate the stack 90 degrees and repeat.5. Gently set the

6 Scan and send documents●Sign In●Preview a scan●Send a scanned document to one or more e-mails●Fax a scanned document●Save to a network folder or USB

Sign InDepending on how your administrator has configured access privileges, you might need to sign inbefore using the product as well as when you acc

Preview a scanUse the touch screen to navigate through the options on the Image Preview screen.1 Home button Touch this button to open the Home scre

3. To see a multi-page view of the scanned document and move, append, delete, or rotate pages,touch the View button.4. When you are done making change

Send a scanned document to one or more e-mailsThe e-mail feature offers the following benefits:●Sends documents to multiple e-mail addresses, saving t

Secure e-mail ... 54Restrict softwar

Add entries to the Personal or Shared Contacts address books1. Touch the add button .2. Touch the Name field, and type a name for the new entry.The na

6 Scroll bar Use the Scroll bar to view and set up the cc:, bcc:, Message:, and File Name: fields.Touch any of those fields and add the necessary info

Fax a scanned documentUse the Send Fax screenUse the touch screen to navigate through the options on the Send Fax screen.1 Home button Touch this butt

Send a fax1. Place the original document face down in the document feeder.2. From the Home screen, touch the Fax button.3. If prompted, type your user

Save to a network folder or USB storage deviceIf the system administrator has made the feature available, the product can scan a file and save it toei

Send or save a document using Quick SetsIf the system administrator has made the feature available, the product can scan a file using presetsettings f

Scan to a workflow destinationNOTE: This product feature is provided by the optional Digital Sending Software.If the system administrator has enabled

7 Manage and maintain the productThis section presents information about how to care for and maintain the product.●Use information pages●Embedded Web

Use information pagesFrom the Home screen, touch the Administration button and then touch the Information option to viewpages that give details about

Embedded Web ServerWhen the HP Scanjet Enterprise 7000n is connected to a network, you can use the Embedded WebServer to view status information, chan

Initialization or hardware problems ... 85Check the

Tab OptionsScan/Digital Send The Scan/Digital Send tab allows you to set up and configure e-mail, save-to-USB,save-to-network-folder, and digital-send

Use HP Web Jetadmin softwareHP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected

Controlling digital-sending securityThe product has been designed with security in mind. It includes a variety of features that work toprotect the sec

Security featuresThe following security features are available on this product.●Secure the Embedded Web Server●Manage temporary job files●Secure Stora

Sanitation and the U.S. Department of Defense Updated DSS Clearing and SanitizationMatrix.3. Click Apply.Secure Storage EraseUse the Secure Storage Er

HP High-Performance Secure Hard DisksThis product supports an encrypted hard disk that might be installed in the EIO slot, on the formatterboard, or i

To configure these settings using the Embedded Web Server, follow these steps.1. In the Embedded Web Server, click the Security tab, and then click th

Test and calibrate the touch screenIf touch screen touches are yielding unexpected (or no) results, you may need to calibrate the touchscreen. To veri

Install the hardware integration pocketUse the included hardware integration pocket (packaged with the output tray) with a separately-purchaseable HP

4. Using a credit card, gently pry up one edge of the hardware integration pocket insert, and thenremove the insert.5. Carefully thread the hardware i

Customer self-repair warranty service ... 103Customer suppo

7. Follow the installation instructions that came with the HP accessory, ensuring that you place theaccessory cable such that you can fit the accessor

Clean the productCleaning product components helps keep your product in optimal working order.●Clean the touch screen●Clean the product glass●Clean th

4. Dry the glass with a dry, soft, lint-free cloth.5. With a light touch, dust the two small strips of gray reflective material with a dry, soft, lint

TIP: HP recommends cleaning rollers every 10,000 pages, though you may want to clean the rollersmore frequently if you scan pages that are dusty or ha

5. Reinsert the roller into the housing.6. Open the door on the inside of the product, open the roller covers, and then remove the rollers.7. Remove a

9. Clean the non-removable rollers using either compressed air or a clean lint-free cloth moistenedwith isopropyl alcohol.10. Close the hatch.11. Pres

Order maintenance and scanning suppliesYou can purchase maintenance parts for your product. HP recommends that you purchase rollersand cleaning cloths

Replace supplies and parts●Replace the rollers●Replace the keyboard●Replace the Jetdirect card●Replace the hard drive●Upgrade the firmwareReplace the

Replace the Jetdirect cardTo replace the Jetdirect card, follow these steps.1. Press the Power button to turn off the product (1), press the Power swi

a. Align the card with the guide rails in the slot.b. Firmly press the card into the slot until the card is seated, and then tighten eachthumbscrew a

viii

Replace the hard driveTo replace the hard drive, follow these steps.1. Press the Power button to turn off the product (1), press the Power switch on t

4. Press the connector tab on the flat cable (1) and disconnect the cable (2), and then disconnectthe cable bundle (3).5. To remove the drive, gently

7. Slide the new drive into the drive housing until it snaps into place, ensuring that the pegs on theside of the drive rails fit into the slot on the

Upgrade the firmwareYou can upgrade both the product firmware and the HP Jetdirect Inside firmware.●Upgrade the product firmware●Upgrade the HP Jetdir

3. Select the device that you want to update, click the Firmware tab in the status area at in thebottom portion of the Device Management screen, and t

8 Solve problemsThis section contains solutions for common problems with the product.●Error codes●Basic troubleshooting tips●Restore factory settings●

Error codesFollow the displayed instructions and, if applicable, video to resolve an error.Error Type DescriptionADF empty No document was detected in

Basic troubleshooting tipsSimple issues such as smudges on the scanner glass or loose cables can cause your product toproduce fuzzy scans, operate in

Restore factory settingsUse the Resets menu to restore factory settings.1. Touch the Service button, and then touch the Resets button.2. Touch the but

Interpret control-panel status lightsThe product has six LEDs on the control panel that indicate product status. The table below explainshow to interp

1 Product basics●Conventions used in this guide●Product features●Product walkaround1

Control-panel message typesFour types of control-panel messages can indicate the status of or problems with the product.Message type DescriptionStatus

Control-panel messagesThe product provides robust control panel messaging. When a message appears on the controlpanel, follow the on-screen instructio

Installation problemsCable type ActionPower supply cable The power supply is connected between the product and a power outlet.● Ensure that the power

Initialization or hardware problems●Check the Ethernet connection●Check the power connection●Reset the product●The product has stopped working correct

Reset the productIf you receive an error message indicating that initialization failed or the product could not be foundwhen trying to use the product

Operation problems●Product will not turn on●Lamp stays on●Scan does not start right away●Only one side of a two-sided page scans●Scanned pages are mis

Only one side of a two-sided page scansMake sure the scan option you select supports two-sided scanning.Scanned pages are missing at the scan destinat

Scanning at a higher resolution than necessary creates a larger file with no additional benefit.● Color scans create larger files than do black and wh

Paper path problems●Paper jamming, skewing, misfeeds, or multiple-page feeds●Scanning fragile originals●Paper does not feed correctly●Originals are cu

A problem with the hardware might exist. Follow this procedure to test the product:1. Ensure that the power supply is securely connected between the p