HP 100VG Guia do Utilizador descarregar pdf (Página 66)

Customer Support Services

Hewlett-Packard offers support 24 hours a day, seven days a week through

the use of automated electronic services including:

Hewlett-Packard BBS and World Wide Web

Hewlett-Packard FTP Library Service on the Internet

CompuServe

HP FIRST FAX Retrieval Service

Through the HP BBS, World Wide Web, CompuServe, and the HP FTP

Library Service, the following software is available:

HP Stack Manager (stkmgr.exe),

SNMP firmware, HP 100VG SNMP/Bridge Module (j2414b.exe)

Hub-14 firmware (j2415a.exe)

After you download the file(s) from one of these sources, you type

filename

/x. For example, icmupdt /x . If you can’t find the j2415a.exe software, call

your HP-authorized dealer.

HP BBS and World Wide Web

The HP BBS phone number is (208) 344-1691. Set your modem

communication settings to:

parity = N (none)

data bits = 8

stop bits = 1

baud rates = 300, 1200, 2400, 4800, 9600, or 14400

From the BBS, you can download files and learn about HP networking

products. After you download the file, extract the file (e.g., icmupdt /x)

The URL address for the World Wide Web is:

http://www.hp.com/go/network_city

From this web site, you can download files and learn about HP networking

products. After you download the file, extract the file (e.g., icmupdt /x)

Troubleshooting

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HP 100VG Guia do Utilizador Página 66