HP 5551 Manual do Utilizador descarregar pdf (Página 15)

English

installation troubleshooting, continued

Windows, continued

possible causes...

to solve the problem...

The printer software did not

install correctly.

what is the problem?

• There may be a conflict with

a virus protection program or

other software programs.

• There may be a conflict with

a peripheral device

connected to your printer.

Uninstall the printer software, then reinstall it.

Do one of the following:

• Insert the CD-ROM into the CD_ROM

drive, and select

Remove printer software

Follow the onscreen instructions.

•Open the Printer Assistant and select

Tools

and Updates

uninstall software.

•Select

Start

Programs

Hewlett-Packard

[hp deskjet]

uninstall software.

Close any virus protection programs or other

software programs that are running on the

computer.

To reinstall the printer software, insert the

CD-ROM into the CD-ROM drive, then follow

the onscreen instructions.

If the software program does not

automatically start, then see “to solve the

problem...” on page 10.

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HP 5551 Manual do Utilizador Página 15