HP B109 Manual do Utilizador descarregar pdf (Página 81)

Printing cannot occur without one of each type of ink cartridge inserted into the correct

slot.

For more information, see:

“

Replace the cartridges” on page 46

Cause: The indicated ink cartridges were inserted into the wrong slots.

General printer error

Try the following solutions.

•

Solution 1: Reset the product

•

Solution 2: Contact HP support

Solution 1: Reset the product

Solution: Turn off the product, and then unplug the power cord. Plug the power

cord back in, and then press the On button to turn on the product.

Cause: The product experienced an error.

If this did not solve the issue, try the next solution.

Solution 2: Contact HP support

Solution: Write down the error code provided in the message, and then contact HP

support. Go to:

www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information

on calling for technical support.

Cause: There was a problem with the product.

Incompatible ink cartridges

Try the following solutions.

•

Solution 1: Check to see if the ink cartridges are compatible

•

Solution 2: Contact HP support

Solution 1: Check to see if the ink cartridges are compatible

Solution: Check to make sure you are using the correct ink cartridges for your

product. For a list of compatible ink cartridges, see the printed documentation that

came with the product.

If you are using ink cartridges that are not compatible with the product, replace the

indicated ink cartridges with ink cartridges that are compatible.

CAUTION: HP recommends that you do not remove an ink cartridge until a

replacement is ready to install.

Chapter 12

78 Solve a problem

Solve a problem

1 2 ... 76 77 78 79 80 81 82 83 84 85 86 ... 118 119

Sem comentários

HP B109 Manual do Utilizador Página 81