HP C30D Manual do Utilizador Página 1

Consulte online ou descarregue Manual do Utilizador para Digitalizar e Imprimir HP C30D. HP C30D User's Manual Manual do Utilizador

  • Descarregar
  • Adicionar aos meus manuais
  • Imprimir

Resumo do Conteúdo

Página 1 - Models C30 and C30D

Cut Sheet PrintersMaintenance ManualModels C30 and C30DHP Part No. C4000-90006

Página 2 - Trademarks

x001 Operator Panel Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4002 Upper Cassette Test . . . .

Página 3 - Warnings and Cautions

3-48 Troubleshooting Analysis Guide (TAGs)6Turn the printer off and unplug the power cord.• Remove the developer unit.• Disconnect J/P41.• Check P41-4

Página 4 - Using This Manual

Troubleshooting Analysis Guide (TAGs) 3-49TAG 032: Toner Patch Too LightError Code: 032, 033Possible Defects: Photoconductor unitIGS boardPCL board1Ch

Página 5 - Other Manuals

3-50 Troubleshooting Analysis Guide (TAGs)7Check the toner patch sensor board in the developer unit for loose wiring connectors.Are all connectors and

Página 6

Troubleshooting Analysis Guide (TAGs) 3-51TAG 035: Out of Toner or ADD TONER Indicator OnError Code: 035Possible Causes: Photoconductor unitToner cart

Página 7

3-52 Troubleshooting Analysis Guide (TAGs)6Remove the toner cartridge seal.• Power-on-reset the printer.• Run test prints.Has the problem been resolve

Página 8

Troubleshooting Analysis Guide (TAGs) 3-53TAG 036: Developer Unit Not InstalledError Code: 036Possible Defects: Developer unit not installed properlyC

Página 9

3-54 Troubleshooting Analysis Guide (TAGs)TAG 040: Photoconductor Seam Sensor MalfunctionError Code: 040, 041, 042Possible Defects: Photoconductor uni

Página 10

Troubleshooting Analysis Guide (TAGs) 3-556Turn the printer off.• Remove the photoconductor unit.• Inspect it for damaged drive mechanism or belt slip

Página 11

3-56 Troubleshooting Analysis Guide (TAGs)11Remove the photoconductor unit.• Inspect the photoconductor belt for damage.• Check the timing hole for co

Página 12

Troubleshooting Analysis Guide (TAGs) 3-5716Clean both the photoconductor LED and seam sensor using a cotton swab or compressed air.• Run diagnostic 0

Página 13 - General Printer Maintenance

xiConnectors Inside the Back Cover (Continued) J/P18-62 . . . . . . . . . . . . . . . . . . . . . . 6-13Connectors Inside the Back Cover (Continued) J

Página 14 - Abbreviations and Acronyms

3-58 Troubleshooting Analysis Guide (TAGs)TAG 044: Main Charger/Transfer Charger Circuit OpenError Code: 044Possible Defects: Main chargerTransfer cha

Página 15 - Overview

Troubleshooting Analysis Guide (TAGs) 3-594Remove the transfer charger.• Inspect the housing for jammed paper.Is paper jammed inside the transfer char

Página 16 - Contents

3-60 Troubleshooting Analysis Guide (TAGs)continuity. Is there continuity?No: Replace the upper paper guide assembly, then turn to TAG 002: Check &

Página 17 - Theory of Operation

Troubleshooting Analysis Guide (TAGs) 3-61 TAG 045: Main Charger Circuit ShortedError Code: 045Possible Defects: Main chargerHigh voltage unitMain cha

Página 18 - Cycle of Operation

3-62 Troubleshooting Analysis Guide (TAGs)5Reconnect the main charger high voltage lead.• Disconnect P23 and J/P41.• Check J/P41-34 to P23-6 for conti

Página 19 - Paper Path and Cycle Sequence

Troubleshooting Analysis Guide (TAGs) 3-63TAG 050: Transfer Charger Circuit ShortedError Code: 050Possible Defects: Transfer chargerHigh voltage unitC

Página 20 - Paper Path

3-64 Troubleshooting Analysis Guide (TAGs)5Reconnect the transfer charger high voltage unit lead.• Disconnect J/P23 and J/P41.• Check P41-37 to P23-3

Página 21

Troubleshooting Analysis Guide (TAGs) 3-65TAG 055: Erase Lamp MalfunctionError Code: 055Possible Defects: Erase lamp assemblyConnectors or wiringPCL b

Página 22

3-66 Troubleshooting Analysis Guide (TAGs)6Turn off the printer and unplug the power cord.• Disconnect P26 and P40.• Check P26-1 to P40-2 for continui

Página 23

Troubleshooting Analysis Guide (TAGs) 3-67TAG 070: Fuser Unit MalfunctionError Code: 070, 073Symptoms: No AC power at the fuserPossible Defects: Fuser

Página 24

xiiCounter Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-20IGS Board Removal . . . . .

Página 25 - Sensor and Switch Locations

3-68 Troubleshooting Analysis Guide (TAGs)4Power-on-reset the printer.• Watch through the output tray opening to see if the fuser lamp comes on during

Página 26 - Developer left view

Troubleshooting Analysis Guide (TAGs) 3-698Check P41-21 to P5-7 for continuity.Is there continuity?No: Repair or replace the connectors or wiring from

Página 27 - Top left, duplex tray view

3-70 Troubleshooting Analysis Guide (TAGs)13Turn off the printer.• Remove the fuser unit.• Clean the contacts of connector J/P5.• Disconnect J/P44.• C

Página 28

Troubleshooting Analysis Guide (TAGs) 3-7119Turn the printer off and unplug the power cord.• Disconnect J/P70 and J/P10.• Check P70-1 to P10-1 for con

Página 29 - Troubleshooting Overview

3-72 Troubleshooting Analysis Guide (TAGs)TAG 071: Open Fuser ThermistorError Code: 071Possible Defects: Connectors or wiringFuser unitPCL board1Turn

Página 30 - • For duplex printers, press:

Troubleshooting Analysis Guide (TAGs) 3-73TAG 072: Fuser Unit Temperature Too HighError Code: 072Possible Defects: Connectors or wiringFuser unitAC po

Página 31 - Reading the Error Log

3-74 Troubleshooting Analysis Guide (TAGs)5Turn the printer off and unplug the power cord.• Disconnect J/P41.• Check P41-21 for continuity to ground.I

Página 32 - Confirming Line Power

Troubleshooting Analysis Guide (TAGs) 3-75TAG 083: Job Offset Mechanism MalfunctionError Code: 081, 082, 083Symptoms: Jobs not offsettingJobs offsetti

Página 33 - • Power-on-reset the printer

3-76 Troubleshooting Analysis Guide (TAGs)6Run diagnostic test 008.Is the voltage 100 Vac?No: Go to #9 in this TAG.Yes: Continue.7Turn the printer off

Página 34

Troubleshooting Analysis Guide (TAGs) 3-7711Run diagnostic test 008.• Check J/P102-1 for +12 Vdc while the test is running.Is the voltage +12 Vdc?No:

Página 35 - Standard Procedures

xiiiTop Cover Interlock Switch Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-82Erase Lamp Removal . . . . . . . . . .

Página 36 - Producing a Toner Patch

3-78 Troubleshooting Analysis Guide (TAGs)17Check P40-26 to P55-1 for continuity.Is there continuity?No: Repair or replace the connectors or wiring fr

Página 37 - Completing a Service Call

Troubleshooting Analysis Guide (TAGs) 3-79TAG 097: +12 Vdc Power Shorted or Sensing ProblemError Code: 097Possible Defects: DC power supply unitConnec

Página 38 - Clearing the Error Log

3-80 Troubleshooting Analysis Guide (TAGs)3Turn the printer off.• Disconnect J/P330. • Turn the printer on.• Check J/P8-6 for +12 Vdc.No: Is the volta

Página 39 - Reference Tables

Troubleshooting Analysis Guide (TAGs) 3-818Turn the printer off.• Reconnect J/P32.• Disconnect J/P91. • Turn the printer on.• Check J/P8-6 for +12 Vdc

Página 40 - TAG Cross-Reference Tables

3-82 Troubleshooting Analysis Guide (TAGs)12Turn the printer off and unplug the power cord.• Reconnect J/P41.• Remove the fuser unit.• Check P41-49 to

Página 41

Troubleshooting Analysis Guide (TAGs) 3-8317Turn the printer off.• Reconnect J/P60.• Turn the printer on.• Check J/P8-6 for +12 Vdc.Is the voltage +12

Página 42

3-84 Troubleshooting Analysis Guide (TAGs)22Turn the printer off.• Reconnect J/P40, J/P58, J/P60, and J/P62.• Disconnect J/P50 and J/P54.• Turn the pr

Página 43

Troubleshooting Analysis Guide (TAGs) 3-8527Turn the printer off.• Remove the exit cover.• Disconnect J/P49 and J/P51.• Turn the printer on.• Check J/

Página 44

3-86 Troubleshooting Analysis Guide (TAGs)32Turn the printer off and unplug the power cord.• Disconnect J/P40.• Check P40-34 to P12-8 for continuity t

Página 45

Troubleshooting Analysis Guide (TAGs) 3-8737Turn off the printer.• Reconnect J/P305.• Disconnect J/P310 (inside the duplex tray).• Turn on the printer

Página 46

xivPrinter/Maintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-4Every-Call Cleaning Proced

Página 47

3-88 Troubleshooting Analysis Guide (TAGs)42Turn off the printer.• Reconnect J/P310.• Disconnect J/P320 and J/P322.• Turn on the printer.• Check J/P33

Página 48

Troubleshooting Analysis Guide (TAGs) 3-8947Turn off the printer and unplug the power cord.• Disconnect J/P309.• Check for continuity to ground: P309-

Página 49

3-90 Troubleshooting Analysis Guide (TAGs)TAG 098: -12 Vdc Power ShortedError Code: 098Possible Defects: Connectors or wiringDC power supply unitPCL b

Página 50

Troubleshooting Analysis Guide (TAGs) 3-915Turn the printer off.• Reconnect J/P32.• Disconnect J/P74.• Turn the printer on.• Check J/P8-8 for -12 Vdc.

Página 51

3-92 Troubleshooting Analysis Guide (TAGs)TAG 099: +24 Vdc Power ShortedError Code: 099Possible Defects: DC power supply unitAC power supply unitConn

Página 52

Troubleshooting Analysis Guide (TAGs) 3-934Turn the printer off.• Reconnect J/P330.• Disconnect J/P11.• Turn the printer on.• Check J/P8-11 for +24 Vd

Página 53 - Analysis Guide

3-94 Troubleshooting Analysis Guide (TAGs)8Turn the printer off.• Reconnect J/P12.• Disconnect J/P41.• Turn the printer on.• Check J/P8-11 for +24 Vdc

Página 54

Troubleshooting Analysis Guide (TAGs) 3-9512Turn the printer off.• Reconnect J/P91.• Disconnect J/P40 and J/P41.• Turn the printer on.• Check J/P8-13

Página 55

3-96 Troubleshooting Analysis Guide (TAGs)16Turn the printer off.• Reconnect J/P41.• Disconnect J/P69.• Turn the printer on.• Check J/P8-13 for +24 Vd

Página 56

Troubleshooting Analysis Guide (TAGs) 3-9720Turn the printer off.• Reconnect J/P67.• Disconnect J/P68.• Turn the printer on.• Check J/P8-13 for +24 Vd

Página 57

Printer and Troubleshooting Overview 1-1Chapter 1Printer andTroubleshootingOverviewSection 1 Troubleshooting

Página 58

3-98 Troubleshooting Analysis Guide (TAGs)24Turn the printer off.• Reconnect J/P305.• Disconnect J/P310 (inside duplex tray).• Turn the printer on.• C

Página 59

Troubleshooting Analysis Guide (TAGs) 3-9928Turn the printer off and unplug the power cord.• Disconnect J/P331.• Check J331-1 and P306-1 for continuit

Página 60 - Yes: Go to #3 in this TAG

3-100 Troubleshooting Analysis Guide (TAGs)32Turn the printer off.• Reconnect J/P313.• Disconnect J/P314.• Turn the printer on.• Check J/P330-1 for +2

Página 61

Troubleshooting Analysis Guide (TAGs) 3-10136Turn the printer off.• Reconnect J/P317.• Disconnect J/P308 and J/P309.• Turn the printer on.• Check J/P3

Página 62

3-102 Troubleshooting Analysis Guide (TAGs)TAG 100: PCL Board Interface MalfunctionError Code: 100, 132, 140, 145, 160-162, 170-172, 180-182Symptoms:

Página 63 - Guide to Operations

Troubleshooting Analysis Guide (TAGs) 3-103TAG 101: IGS Controller Diagnostic FailureError Code: 101Possible Defects: IGS board1Power-on-reset the pri

Página 64

3-104 Troubleshooting Analysis Guide (TAGs)TAG 130: Diskette/Disk Drive MalfunctionError Code: 130, 131, 133, 134, 450, 451, 572-576, 586Symptoms: Tes

Página 65

Troubleshooting Analysis Guide (TAGs) 3-1055Is error code 572 displayed?No: Go to #7 in this TAG.Yes: Continue.6Turn the printer off and unplug the po

Página 66

3-106 Troubleshooting Analysis Guide (TAGs)P31-10 to P79-10.Is there continuity on any?No: Replace the disk drive assembly. If this does not resolve t

Página 67

Troubleshooting Analysis Guide (TAGs) 3-107P31-22 to P79-22, P31-24 to P79-24, P31-26 to P79-26, P31-28 to P79-28, and P31-32 to P79-32. Is there cont

Página 68

1-2 Printer and Troubleshooting OverviewContentsPrinting and Troubleshooting OverviewTheory of Operation . . . . . . . . . . . . . . . . . . . . . . .

Página 69

3-108 Troubleshooting Analysis Guide (TAGs)TAG 200: IGS Internal Communication MalfunctionError Code: 401, 454, 455, 500-509, 520-530, 540-566, 570, 5

Página 70

Troubleshooting Analysis Guide (TAGs) 3-1097Replace the software diskettes in drives A and B.• Power-on-reset the printer.Has the problem been resolve

Página 71

3-110 Troubleshooting Analysis Guide (TAGs)TAG 201: IGS-PCL Interface MalfunctionError Code: 121-127, 199-215, 380-387Symptoms: Communication failure

Página 72

Troubleshooting Analysis Guide (TAGs) 3-1116Replace the IGS board.• Power-on-reset the printer.Has the problem been resolved?No: If error code 121 or

Página 73

3-112 Troubleshooting Analysis Guide (TAGs)TAG 405: IGS Bit-Map RAM MalfunctionError Code: 606, 600, 610Possible Defects: IGS board1The IGS bit-map RA

Página 74

Troubleshooting Analysis Guide (TAGs) 3-113TAG 500: +5 Vdc Power MalfunctionError Code: 500Symptoms: Operator panel blank with AC power supply cooling

Página 75

3-114 Troubleshooting Analysis Guide (TAGs)5Check J/P42-1 for +5 Vdc.Is the voltage +5 Vdc?No: Repair or replace the connectors or wiring from P94-1 t

Página 76

Troubleshooting Analysis Guide (TAGs) 3-11510Turn the printer off.• Reconnect J/P77.• Disconnect J/P27.• Turn the printer on.• Check J/P8-10 for +5 Vd

Página 77

3-116 Troubleshooting Analysis Guide (TAGs)14Turn the printer off.• Disconnect J/P42.• Check P42-1 for continuity to ground.Is there continuity to gro

Página 78

Troubleshooting Analysis Guide (TAGs) 3-11719Turn the printer off.• Reconnect J/P333.• Disconnect J/P73, the DC cable for the attachment option.• Turn

Página 79

Printer and Troubleshooting Overview 1-3Theory of OperationThe printer uses an electrophotographic imaging system based on LED array technology. Two k

Página 80

3-118 Troubleshooting Analysis Guide (TAGs)TAG 600: AC Power MalfunctionError Code: 600Symptoms: Operator panel blank with fans not runningPrinter Ope

Página 81

Troubleshooting Analysis Guide (TAGs) 3-1194Does the PRINTER OPEN light come on with all the covers closed?No: Go to #25 in this TAG.Yes: Continue.5Op

Página 82

3-120 Troubleshooting Analysis Guide (TAGs)10Reinstall the fuse.• Disconnect J/P4.• Close the top cover.• Check P4-5 to P4-6 for continuity.Is there c

Página 83

Troubleshooting Analysis Guide (TAGs) 3-12115Reconnect J/P9.• Install a good upper fuse in the AC power supply unit.• Disconnect J/P13 and J/P14.• Tur

Página 84

3-122 Troubleshooting Analysis Guide (TAGs)19Turn the printer off.• Reconnect J/P22.• Turn on the printer for 2-1/2 minutes, then off.Was the power-on

Página 85

Troubleshooting Analysis Guide (TAGs) 3-12324Close the top cover.• Check P4-5 for continuity to ground.Is there continuity?No: Replace the AC power su

Página 86

3-124 Troubleshooting Analysis Guide (TAGs)30Check J4-1 at the AC power supply unit for continuity to ground.Is there continuity?No: Continue.Yes: Rep

Página 87

Troubleshooting Analysis Guide (TAGs) 3-125TAG 610: Operator Panel MalfunctionError Code: 610Symptoms: One or more message indicators will not lightIn

Página 88

3-126 Troubleshooting Analysis Guide (TAGs)6Turn the printer off and unplug the power cord.• Disconnect J/P42 and J/P41.• Check P42-18 to P41-3 for co

Página 89

Troubleshooting Analysis Guide (TAGs) 3-12713Check P41-6 to P42-15 for continuity to ground.Is there continuity?No: Replace the operator panel. If thi

Página 90

1-4 Printer and Troubleshooting Overview6 Activating paperAs the image is being developed, a sheet of paper is transported to the photoconductor belt.

Página 91

3-128 Troubleshooting Analysis Guide (TAGs)Wiring TableRefer to the table below to check the wiring for an open or short to ground. In the display pan

Página 92

Troubleshooting Analysis Guide (TAGs) 3-129J/P42-10 toJ/P90-10 toJ/P41-11OpenJ/P42-10 toJ/P90-10 toJ/P41-11Short to groundCLR PAPER light may be very

Página 93

3-130 Troubleshooting Analysis Guide (TAGs)TAG 700: Output Tray Circuit MalfunctionError Code: 700Symptoms: Output Tray Full light remains on, will no

Página 94

Troubleshooting Analysis Guide (TAGs) 3-1316Turn the printer off and unplug the power cord.• Disconnect J/P51 and J/P40.• Check P40-26 to P51-1 for co

Página 95

3-132 Troubleshooting Analysis Guide (TAGs)TAG 702: Paper Size Detection MalfunctionError Code: 702Symptoms: Incorrect paper size displayedPossible De

Página 96

Troubleshooting Analysis Guide (TAGs) 3-1335Remove the lower paper size sensor assembly.• Disconnect the circuit board from its mounting.• Inspect the

Página 97

3-134 Troubleshooting Analysis Guide (TAGs)Wiring for the Upper Paper Size SensorRefer to the following table when performing continuity checks for an

Página 98

Troubleshooting Analysis Guide (TAGs) 3-135TAG 703: Upper Cassette MalfunctionError Code: 703Symptoms: Upper cassette does not load or unload properly

Página 99

3-136 Troubleshooting Analysis Guide (TAGs)TAG 704: Lower Cassette MalfunctionError Code: 704Symptoms: Lower cassette does not load or unload properly

Página 100

Troubleshooting Analysis Guide (TAGs) 3-137TAG 705: Multiple Paper FeedingError Code: 705Possible Causes: Wrong weight or type of paper loadedPaper im

Página 101

Printer and Troubleshooting Overview 1-5Paper Path and Cycle SequenceThe IGS board signals the PCL board that a page of data is ready to be printed. W

Página 102

3-138 Troubleshooting Analysis Guide (TAGs)TAG 706: Paper Damaged or WrinkledError Code: 706Possible Causes: Paper incorrectly loadedWrong weight or t

Página 103

Troubleshooting Analysis Guide (TAGs) 3-139TAG 707: Upper Paper Guide Assembly Not ClosingError Code: 707Possible Causes: ObstructionsPhotoconductor u

Página 104 - No: Continue

3-140 Troubleshooting Analysis Guide (TAGs)TAG 750: Counter MalfunctionError Code: 750Symptoms: Counter does not countCounter counts too oftenConsumab

Página 105

Troubleshooting Analysis Guide (TAGs) 3-1417Run test prints.• Check TP4-25 for a voltage change from +24 Vdc to 0 Vdc while running the prints.Does th

Página 106

3-142 Troubleshooting Analysis Guide (TAGs)TAG 751: Main Drive Motor Runs ContinuouslyError Code: 751Possible Defects: Power control #2 board Connecto

Página 107

Troubleshooting Analysis Guide (TAGs) 3-143TAG 753: External Communications MalfunctionError Code: 753Symptoms: Test prints can be made but jobs do no

Página 108

3-144 Troubleshooting Analysis Guide (TAGs)3Turn off the printer and unplug the power cord.• Remove fuse FH2, which is mounted to the signal interface

Página 109

Troubleshooting Analysis Guide (TAGs) 3-1459Check J/P8-8 for -12 Vdc.Is the voltage -12 Vdc?No: Replace the DC power supply unit, then turn to TAG 002

Página 110

3-146 Troubleshooting Analysis Guide (TAGs)TAG 754: Attachment Option MalfunctionError Code: 754Symptoms: Job fails only when an attachment option is

Página 111

Troubleshooting Analysis Guide (TAGs) 3-1474Reconnect the attachment cables.• Turn on the printer for five seconds, then turn it off.• Check the signa

Página 112

-iiNotice Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchan

Página 113

1-6 Printer and Troubleshooting Overview2 The paper upon passing through the “B” roller comes in contact with the duplex sen-sor. (If the paper does n

Página 114 - Yes: Continue

3-148 Troubleshooting Analysis Guide (TAGs)TAG 800: Prints Blank or With Dark Horizontal BandsError Code: 800Possible Defects: Photoconductor unit,Pri

Página 115

Troubleshooting Analysis Guide (TAGs) 3-1495Replace the developer unit and toner cartridge.• Run test prints.Has the problem been resolved?No: Reinsta

Página 116

3-150 Troubleshooting Analysis Guide (TAGs)10Run diagnostic test 111.• Watch the printhead LEDs while the test is running.Do the LEDs illuminate?No: G

Página 117

Troubleshooting Analysis Guide (TAGs) 3-15116Turn the printer off and unplug the power cord.• Remove the photoconductor.• Clean the photoconductor uni

Página 118

3-152 Troubleshooting Analysis Guide (TAGs)TAG 801: Prints Light or Light With Carrier ParticlesError Code: 801Possible Defects: Photoconductor unitCo

Página 119

Troubleshooting Analysis Guide (TAGs) 3-1535Replace the photoconductor unit and main charger.• Run test prints.Has the problem been resolved?No: Reins

Página 120

3-154 Troubleshooting Analysis Guide (TAGs)10Turn the printer off and unplug the power cord.• Replace the transfer charger unit.• Power-on-reset the p

Página 121

Troubleshooting Analysis Guide (TAGs) 3-15515Turn the printer off and unplug the power cord.• Disconnect J/P41, J/P24, and J/P23.• Check the following

Página 122

3-156 Troubleshooting Analysis Guide (TAGs)20Run diagnostic test 010. Use extreme caution:• Check J/P13-5 to J/P13-2 for 100 Vac while the test is run

Página 123

Troubleshooting Analysis Guide (TAGs) 3-15726Turn the printer off and unplug the power cord.• Replace the printhead assembly unit.• Power-on-reset the

Página 124

Printer and Troubleshooting Overview 1-7Error Code Technical DefinitionsThe following table lists the printer error codes and their descriptions. Tabl

Página 125

3-158 Troubleshooting Analysis Guide (TAGs)TAG 802: Prints With Voids or White SpotsError Code: 802Possible Causes: Wrong weight or type of paper load

Página 126

Troubleshooting Analysis Guide (TAGs) 3-1596Replace the fuser unit.• Run test prints.Has the problem been resolved?No: Reinstall the original fuser un

Página 127 - Jogging motor

3-160 Troubleshooting Analysis Guide (TAGs)TAG 803: Prints With Light or White Vertical StreaksError Code: 803Possible Defects: Transfer charger unitP

Página 128

Troubleshooting Analysis Guide (TAGs) 3-1616Turn on the printer.• Produce a developed image on the photoconductor.Are there vertical streaks on the ph

Página 129

3-162 Troubleshooting Analysis Guide (TAGs)TAG 804: Prints With Light Horizontal BandsError Code: 804Possible Causes: Loose printhead connectorsPossib

Página 130

Troubleshooting Analysis Guide (TAGs) 3-163TAG 805: Black PrintsError Code: 805Possible Causes: Contaminated toner/carrier mixPossible Defects: Main c

Página 131

3-164 Troubleshooting Analysis Guide (TAGs)5Replace the developer unit, toner cartridge, and cleaner unit.• Turn the printer on.• Run test prints.Has

Página 132

Troubleshooting Analysis Guide (TAGs) 3-16511Replace the IGS board.• Run test prints.Has the problem been resolved?No: Replace the main charger lead w

Página 133

3-166 Troubleshooting Analysis Guide (TAGs)TAG 806: Prints with Dark Spots or ScratchesError Code: 806Possible Causes: Paper path contaminationPaper s

Página 134

Troubleshooting Analysis Guide (TAGs) 3-1676Replace the fuser unit.• Run test prints.Has the problem been resolved?No: Reinstall the original fuser un

Página 135

1-8 Printer and Troubleshooting OverviewOPC Rotation Errors040 PCL board sensed that the signal from the photoconductor seam sensor either was not of

Página 136

3-168 Troubleshooting Analysis Guide (TAGs)TAG 807: Misregistered/Skewed Prints (Simplex)If this problem occurs in the duplex printing mode only, go t

Página 137

Troubleshooting Analysis Guide (TAGs) 3-1692Remove the upper cassette.• Power-on-reset the printer.• Run test prints from the lower cassette.Is the pr

Página 138

3-170 Troubleshooting Analysis Guide (TAGs)6Inspect the following for damage or contamination:• Lower pick-up roller assembly• Lower feed roller assem

Página 139

Troubleshooting Analysis Guide (TAGs) 3-1717 OFF ON ON ON8 ON OFF OFF OFF9ONOFFOFFON10 ON OFF ON OFF11 ON OFF ON ON12 ON ON OFF OFF13 ON ON OFF ON14 O

Página 140

3-172 Troubleshooting Analysis Guide (TAGs)TAG 808: Prints Overtoned/Dark Vertical StreaksError Code: 808Possible Causes: Clogged cleanerContaminated

Página 141

Troubleshooting Analysis Guide (TAGs) 3-1735Replace the cleaner unit.• Run test prints.Has the problem been resolved?No: Reinstall the original cleane

Página 142

3-174 Troubleshooting Analysis Guide (TAGs)10Reinstall the developer unit.• Run test prints.• Check TP3-31 for a voltage change from +12 Vdc to 0Vdc w

Página 143

Troubleshooting Analysis Guide (TAGs) 3-17515Reconnect J/P24.• Disconnect J/P23.• Check P41-38 to P23-2 for continuity.Is there continuity?No: Repair

Página 144

3-176 Troubleshooting Analysis Guide (TAGs)20Repair or replace the PCL board.• Run test prints.Has the problem been resolved?No: Reinstall the origina

Página 145

Troubleshooting Analysis Guide (TAGs) 3-177TAG 809: Blurred or Smeared Vertical Streaks on PrintsError Code: 809Possible Defects: Photoconductor unitM

Página 146

Printer and Troubleshooting Overview 1-9Jogger Errors081 PCL board activated the jogging motor but did not detect a change in the signal from the fron

Página 147

3-178 Troubleshooting Analysis Guide (TAGs)5Replace the fuser unit.• Run test prints.Has the problem been resolved?No: Reinstall the original fuser un

Página 148

Troubleshooting Analysis Guide (TAGs) 3-17910Run test prints. Use extreme caution:• Check J/P22-1 to J/P22-2 for 100 Vac.Is the voltage 100 vac?No: Co

Página 149

3-180 Troubleshooting Analysis Guide (TAGs)TAG 810: Uneven Density or Dark Areas on PrintsError Code: 810Possible Defects: Photoconductor unitMain cha

Página 150

Troubleshooting Analysis Guide (TAGs) 3-1816Replace the developer unit and toner cartridge.• Run test prints.Has the problem been resolved?No: Reinsta

Página 151

3-182 Troubleshooting Analysis Guide (TAGs)TAG 811: Background/Residual Images/Dark PrintsError Code: 811Possible Causes: Contaminated toner/carrier m

Página 152

Troubleshooting Analysis Guide (TAGs) 3-1835Replace the developer unit and cleaner unit.• Run test prints.Has the problem been resolved?No: Reinstall

Página 153

3-184 Troubleshooting Analysis Guide (TAGs)10Verify that the toner patch sensor board connector, mounted on the developer unit, is connected properly.

Página 154

Troubleshooting Analysis Guide (TAGs) 3-18515Reconnect J/P41 and J/P24.• Turn the printer on.• Run test prints.• Check TP4-40 for 0.5 Vdc while runnin

Página 155 - Possible Defects: IGS board

3-186 Troubleshooting Analysis Guide (TAGs)22Turn the printer off and unplug the power cord.• Disconnect J/P40.• Check P40-31 for continuity to ground

Página 156

Troubleshooting Analysis Guide (TAGs) 3-187TAG 812: Uneven or No Fusing on PrintsError Code: 812Possible Causes: Wrong weight or type of paper loadedP

Página 157

1-10 Printer and Troubleshooting OverviewDD Errors405-409 IGS board detected an error in the program RAM during the inter-nal diagnostic testing of th

Página 158

3-188 Troubleshooting Analysis Guide (TAGs)6Power-on-reset the printer.• Watch through the output tray opening to see if the fuser lamp comes on.Does

Página 159

Troubleshooting Analysis Guide (TAGs) 3-189TAG 813: Residual Images on PrintsError Code: 813Possible Defects: Cleaner unit drive beltCleaner unitHigh

Página 160

3-190 Troubleshooting Analysis Guide (TAGs)6Replace the developer unit and toner cartridge.• Run test prints.Has the problem been resolved?No: Reinsta

Página 161

Troubleshooting Analysis Guide (TAGs) 3-191TAG 815: Prints Resulting From Printhead MalfunctionsError Code: 815Possible Causes: Additional lines or mi

Página 162

3-192 Troubleshooting Analysis Guide (TAGs)TAG 900: Top Cover Interlock Malfunction, DuplexError Code: 900Possible Defects: Cover open sensorPCL board

Página 163

Troubleshooting Analysis Guide (TAGs) 3-1935Turn on the printer.• Check J/P36-1 on the PCL board for +12 Vdc.Is the voltage +12 Vdc?No: Replace the du

Página 164 - Problem Resolution

3-194 Troubleshooting Analysis Guide (TAGs)TAG 901: Misregistration/Skewed Prints (Duplex)Error Code: 901Possible Causes: Wrong weight or type of pape

Página 165

Troubleshooting Analysis Guide (TAGs) 3-1953Verify that J/P305, J/P310, J/P311, J/P312, J/P320, J/P321, and J/P322 are connected properly to duplex co

Página 166

3-196 Troubleshooting Analysis Guide (TAGs)8Run diagnostic test 017.Did diagnostic test 017 indicate a duplex tray paper sensor problem?No: Continue.Y

Página 167

Troubleshooting Analysis Guide (TAGs) 3-19714Manually activate the duplex tray paper sensor.• Check J/P312-5 for 0 Vdc.Is the voltage 0 Vdc?No: Replac

Página 168

Printer and Troubleshooting Overview 1-11Sensor and Switch LocationsThe following pages illustrate the locations of the printer’s sensors and switches

Página 169

3-198 Troubleshooting Analysis Guide (TAGs)TAG 902: Paper Jam in Duplex AreaError Code: 027, 060, 061, 062Possible Causes: Paper incorrectly loadedPap

Página 170 - TAG 600: AC Power Malfunction

Troubleshooting Analysis Guide (TAGs) 3-1995Turn the printer off.• Reconnect J/P309.• Disconnect J/P319.• Turn the printer on.• Check J319-1 for +12 V

Página 171

3-200 Troubleshooting Analysis Guide (TAGs)10Turn the printer on.• Run diagnostic test 018.Is the input solenoid in good working order?No: Continue.Ye

Página 172

Troubleshooting Analysis Guide (TAGs) 3-201P308-6 to P315-2.Is there continuity?No: Repair or replace the wiring or connectors from:P308-2 to P315-1,

Página 173

3-202 Troubleshooting Analysis Guide (TAGs)21Turn the printer on.• Check J/P306-3 to J/P306-4 for +5 Vdc.Is the voltage +5 Vdc?No: Repair or replace t

Página 174

Print Quality Samples 4-1Chapter 4Print QualitySamplesSection 2 Troubleshooting

Página 175

4-2 Print Quality SamplesContentsPrint Quality SamplesSample 1: Good Quality Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Página 176

Print Quality Samples 4-3Print Quality SamplesThis section contains flawed test prints, along with a good test print for comparison. Com-pare print sa

Página 177

4-4 Print Quality SamplesSample 1: Good Quality Print Figure 4-1. Good Quality PrintDescription: Good, properly registered print.

Página 178

Print Quality Samples 4-5Sample 2: Washout Figure 4-2. WashoutDescription: Void areas, light spots, or blurs. This is a composite of possible symptom

Página 179

1-12 Printer and Troubleshooting OverviewTop viewFront viewDeveloper right viewDeveloper left view

Página 180 - Wiring Table

4-6 Print Quality SamplesSample 3: ;:Blank Print Figure 4-3. Blank PrintDescription: No images or characters. The paper is not discolored. Go to TAG

Página 181

Print Quality Samples 4-7Sample 4: Light Print Figure 4-4. Light PrintDescription: Images or characters are lighter than normal. Examine the letters

Página 182

4-8 Print Quality SamplesSample 5: Light Print With Background Figure 4-5. Light Print With BackgroundDescription: Images or characters lighter than

Página 183

Print Quality Samples 4-9Sample 6: Voids or White Spots Figure 4-6. Voids of White SpotsDescription: Voids or white spots in image areas. Go to TAG 8

Página 184

4-10 Print Quality SamplesSample 7: Light Vertical Streaks Figure 4-7. Light Vertical StreaksDescription: One or more light vertical streaked areas o

Página 185

Print Quality Samples 4-11Sample 8: Blank Vertical Bands Figure 4-8. Blank Vertical BandsDescription: One or more vertical blank bands of varying wid

Página 186

4-12 Print Quality SamplesSample 9: Light Horizontal Bands Figure 4-9. Light Horizontal BandsDescription: One or more light horizontal bands of varyi

Página 187

Print Quality Samples 4-13Sample 10: Black or Dark Print Figure 4-10. Black or Dark PrintDescription: Black or very dark with no visible images.Go to

Página 188

4-14 Print Quality SamplesSample 11: Dark Specks, Lines, or Areas Figure 4-11. Dark Specks, Lines, or AreasDescription: Dark specks or lines (like sc

Página 189

Print Quality Samples 4-15Sample 12: Dark Vertical Lines Figure 4-12. Dark Vertical LinesDescription: One or more dark lines of varying density. If

Página 190

Printer and Troubleshooting Overview 1-13Right side viewTop left, duplex tray viewFront view

Página 191

4-16 Print Quality SamplesSample 13: Skewed Prints Figure 4-13. Skewed printsDescription: The entire image is not located squarely on the paper.Go to

Página 192

Print Quality Samples 4-17Sample 14: Misregistration Figure 4-14. MisregistrationDescription: The entire image is not correctly located from the lead

Página 193

4-18 Print Quality SamplesSample 15: Overtoned Print Figure 4-15. Overtoned PrintDescription: Similar to dark print quality problems. Narrow gaps bet

Página 194 - Error Code: 751

Print Quality Samples 4-19Sample 16: Blurred Images or Characters Figure 4-16. Blurred Images or CharactersDescription: The images or characters are

Página 195

4-20 Print Quality SamplesSample 17: Varying Print Density Figure 4-17. Varying Print DensityDescription: Some areas of the print are lighter or dark

Página 196

Print Quality Samples 4-21Sample 18: Background Figure 4-18. BackgroundDescription: White areas on the prints have varying degrees of specks appearin

Página 197

4-22 Print Quality SamplesSample 19: Residual Images Figure 4-19. Residual ImagesDescription: Images from a previous print are visible. White areas o

Página 198

Print Quality Samples 4-23Sample 20: Wrinkles Figure 4-20. WrinklesDescription: Wrinkles or creases, often at the top or bottom.Go to TAG 706: Paper

Página 199

4-24 Print Quality SamplesSample 21: Fusing Problems Figure 4-21. Fusing ProblemsDescription: Images or characters may rub off the surface.Go to TAG

Página 200

Diagnostic Tests 5-1Chapter 5DiagnosticTestsSection 3 Troubleshooting

Página 201

1-14 Printer and Troubleshooting Overview Table 1-2. Sensor and Switch ListSensor/Switch Name Page No.Automatic toner control sensor 1-12Cassette pap

Página 202

5-2 Diagnostic TestsContentsHow to Run Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3001 Op

Página 203

How to Run DiagnosticsDiagnostic Tests 5-3Diagnostic TestsThis section provides step-by-step instructions for running each of the diagnostic tests ava

Página 204 - Dark Horizontal Bands

How to Run Diagnostics5-4 Diagnostic Tests001 Operator Panel Test1 Turn the volume control on the operator panel up fully.2 Go to: 0013 Press: READY

Página 205

(004 intentionally excluded)Diagnostic Tests 5-5003 Lower Cassette Test1 Make sure the lower paper cassette is installed with paper, the side and rea

Página 206

(004 intentionally excluded)5-6 Diagnostic Tests005 Sensor Test Sequence1 Go to: 0052 Press: READY to run the test. The code for the first sensor (i.

Página 207

(004 intentionally excluded)Diagnostic Tests 5-7006 Paper Transport Clutch Test Sequence1 Go to: 0062 Press: READY to run the test. The first clutch

Página 208

(004 intentionally excluded)5-8 Diagnostic Tests008 Jogging Motor Test1 Go to: 008 2 Press: READY to run the test. The output tray jogs back and forth

Página 209

(004 intentionally excluded)Diagnostic Tests 5-9010 Toner Supply Motor Test1 Open the front and top covers.2 Remove the photoconductor unit and the d

Página 210

(004 intentionally excluded)5-10 Diagnostic Tests011 Main Charger Test1 Remove the photoconductor unit and place it in its protective packaging. Clos

Página 211

(004 intentionally excluded)Diagnostic Tests 5-11012 Transfer Charger Test1 Remove the photoconductor unit and place it in its protective packaging. C

Página 212

Printer and Troubleshooting Overview 1-15Troubleshooting OverviewThroughout the printer’s life problems occur, such as those indicated when an error c

Página 213

(014 intentionally excluded)5-12 Diagnostic Tests013 Erase Lamp Test1 Open the top cover and insert the interlock by-pass tool.2 Remove the photocond

Página 214

(014 intentionally excluded)Diagnostic Tests 5-13015 Negative Developer Bias Test1 Open the top cover and insert the interlock by-pass tool.2 Remove

Página 215 - TAG 805: Black Prints

(014 intentionally excluded)5-14 Diagnostic Tests016 Duplex Feed Motor Test1 Go to: 016 2 Press: READY to run the test. The duplex feed motor operate

Página 216

(014 intentionally excluded)Diagnostic Tests 5-15017 Duplex Input Sensor Test Sequence1 Go to: 0172 Press: READY to run the test. The code for the fi

Página 217

(014 intentionally excluded)5-16 Diagnostic Tests018 Duplex Clutch Test Sequence1 Go to: 0182 Press: READY to run the test. The first flipper engages

Página 218

(014 intentionally excluded)Diagnostic Tests 5-17019 Duplex Tray Paper-Guide Motor Test1 Go to: 0192 Press: READY to run the test. 3 Press: READY aga

Página 219

(014 intentionally excluded)5-18 Diagnostic Tests020 High-Capacity Output Unit Test1 Go to: 020 2 Press: READY to run the test. The code for the firs

Página 220

(023-100 intentionally excluded)Diagnostic Tests 5-19021 High-Capacity Input Unit Test 1 Go to: 0212 Press: READY to run the test. The display regist

Página 221

(023-100 intentionally excluded)5-20 Diagnostic Tests101 EIGS/MIGS Board Test1 Select: 1012 Press: READY to run the test.3 If an error is found:• The

Página 222

(023-100 intentionally excluded)Diagnostic Tests 5-21103 Communication Loop-back Test (Single Loop)1 Remove the interface cable from the printer.2 Ch

Página 223

-iiiWarnings and CautionsA WARNING denotes a hazard. It calls attention to a procedure or practice, which, if not done correctly or adhered to, could

Página 224

1-16 Printer and Troubleshooting OverviewThe Problem: Printer or Host?The printer is one component in a large host system. Before you start any troubl

Página 225

(106 intentionally excluded)5-22 Diagnostic Tests104 Communication Loop-back Test (Continuous Loop)1 Remove the interface cable from the printer.2 Ma

Página 226

(109 intentionally excluded)Diagnostic Tests 5-23107 EIGS/MIGS Bit Map Test (Single Loop)1 Go to: 1072 Press: READY to run the test.3 If no error is

Página 227

(109 intentionally excluded)5-24 Diagnostic Tests110 Format Disk/Clear Error Log• To format a disk, refer to the Guide to Operations manual.5 To clear

Página 228

(109 intentionally excluded)Diagnostic Tests 5-25112 Disk Drive Test (Single Loop With Stop on Error)This test reads data from the drive selected. It

Página 229

(109 intentionally excluded)5-26 Diagnostic Tests113 Disk Drive Test (Continuous Loop)This test reads data directly from the drive selected. It check

Página 230

Chapter 6Wiring Diagramsand Electrical DataSection 4 Troubleshooting

Página 231

6-2 Wiring Diagrams and Electrical DataContentsWiring Diagrams and Electrical DataWiring Diagrams and Electrical Data . . . . . . . . . . . . . . . .

Página 232

Wiring Diagrams and Electrical Data 6-3Wiring Diagrams and Electrical DataThis section provides a reference guide for all information related to the e

Página 233

6-4 Section 1: Printer and Troubleshooting OverviewConnector (J/P) IndexConnector PageSchematic LocationJ/P 2 6-12 simplex/duplex F4J/P 3 6-12 simplex

Página 234

Section 1: Printer and Troubleshooting Overview 6-5J/P 82 6-6 simplex/duplex A4J/P 83 6-14 simplex/duplex E5J/P 84 6-14 simplex/duplex E6J/P 85 6-14

Página 235

Printer and Troubleshooting Overview 1-17Protocol ConvertersMany protocol converters have a self-test function or configuration mode that enables the

Página 236

6-6 Wiring Diagrams and Electrical DataConnector LocationsThe illustrations that follow show the relative location of all accessible connectors in the

Página 237

Wiring Diagrams and Electrical Data 6-7Connectors Inside the Left CoverJ/P 43, 45, 47J/P 46, 48J/P 59, 61J/P 119, 120, 127, 1282345678910 112 3121

Página 238

6-8 Wiring Diagrams and Electrical DataConnectors on the Duplex CoverJ/P 316J/P 22-1J/P 307J/P 315J/P 319J/P 306J/P 309J/P 308J/P 314J/P 3131212123121

Página 239

Wiring Diagrams and Electrical Data 6-9Connectors Inside the Right CoverJ/P 49, 51, 53J/P 22J/P 317J/P 1512345678910111213141512312 312 312J/P 5512345

Página 240

6-10 Wiring Diagrams and Electrical DataConnectors Inside the Top CoverJ/P 305J/P 322J/P 310J/P 311J/P 312J/P 321J/P 5J/P 57J/P 320J/P 63J/P 131-13212

Página 241

Wiring Diagrams and Electrical Data 6-11Connectors on the Back CoverJ/P 32J/P 31J/P 36J/P 40, 41J/P 37J/P 7612345678910111213 151614171819202122232425

Página 242

6-12 Wiring Diagrams and Electrical DataConnectors Inside the Back Cover (J/P2-14)J/P 2, 3J/P 4J/P 6J/P 7J/P 8J/P 9J/P 10J/P 13J/P 14J/P 11J/P 1212345

Página 243

Wiring Diagrams and Electrical Data 6-13Connectors Inside the Back Cover (Continued) J/P18-62J/P 18J/P 19, 20J/P 21, 22J/P 23J/P 25J/P 26J/P 27J/P 50J

Página 244

6-14 Wiring Diagrams and Electrical DataConnectors Inside the Back Cover (Continued) J/P 64-8572711027310150056195424Jogging MotorControl BoardSignal

Página 245

Wiring Diagrams and Electrical Data 6-15Connectors Inside the Back Cover (Continued) J/P 90-800J/P 90J/P 94J/P 96J/P 121, 122, 124J/P 323J/P 333

Página 246

1-18 Printer and Troubleshooting OverviewConfirming Line PowerErratic printer problems can be caused by improper line power. As a rule, the voltage of

Página 247

6-16 Wiring Diagrams and Electrical DataVoltage Isolation DiagramsUse the following voltage isolation diagrams to locate the presence or loss of prope

Página 248

Wiring Diagrams and Electrical Data 6-17 Figure 6-3. (Simplex) +12 Vdc CircuitsJ/P8-3J/P32-10J/P91-3J/P8-6J/P77-1J/P40-25J/P40-26J/P40-34J/P50-4J/P50

Página 249

6-18 Wiring Diagrams and Electrical Data Figure 6-4. (Simplex) +24 Vdc CircuitsPCLBoardPowerControlBoard #2CounterHigh Voltage UnitACPowerLower

Página 250

Wiring Diagrams and Electrical Data 6-19 Figure 6-5. (Duplex) +5 Vdc Circuit Figure 6-6. (Duplex) +24 Vdc CircuitsDC PowerSupplySignalInterfaceBoard

Página 251

6-20 Wiring Diagrams and Electrical Data Figure 6-7. (Duplex) +12 Vdc CircuitsJ/P331-2J/P330-2J/P323-2J/P306-2J/P310-2J/P305-2Duplex Duplex ControlB

Página 252

Wiring Diagrams and Electrical Data 6-21Ground SystemJ/P4-9 – AC power supplyJ/P5-8 – Fuser unitJ/P6-3 – DC power supplyJ/P18-3 – Toner supply motorJ/

Página 253

6-22 Wiring Diagrams and Electrical DataHost Interface ReferenceStandard printers support three host interfaces: RS-232C, RS-422, and Centronics Paral

Página 254

Wiring Diagrams and Electrical Data 6-23Standard DCE to DTE RS-232C CableThe standard DCE host to the printer (DTE) pin configuration follows..Special

Página 255 - Print Quality

6-24 Wiring Diagrams and Electrical DataDTE Host to Printer (Option 1)DTE Host to Printer (Option 2) Table 6-3. DTE Host to Printer Connector Wiring

Página 256

Wiring Diagrams and Electrical Data 6-25IBM PC/XT to PrinterNormally, the IBM PC/XT comes with a parallel interface for the printer with a 25-pin fema

Página 257 - Print Quality Samples

Printer and Troubleshooting Overview 1-19Using the Troubleshooting Analysis Guide (TAG)The Troubleshooting Analysis Guide provides problem-solving seq

Página 258 - Sample 1: Good Quality Print

6-26 Wiring Diagrams and Electrical DataMacintosh Communication Port to PrinterNormally, the Macintosh comes with a 9-pin male connector.RS-422 Host i

Página 259 - Sample 2: Washout

Wiring Diagrams and Electrical Data 6-27Centronics Parallel Host InterfaceThe Centronics Parallel host interface uses the signal definitions defined b

Página 260 - Blank Print

6-28 Wiring Diagrams and Electrical DataIBM Parallel to Printer Table 6-10. IBM Parallel to Printer Connector WiringHostSignalPrinterSignalDS 1 1 DS

Página 261 - Sample 4: Light Print

Wiring Diagrams and Electrical Data 6-29Special Considerations for Centronics Parallel Interface UsersFor DOS host computers, add the following line t

Página 262 - Light Print With Background

6-30 Wiring Diagrams and Electrical DataCircuit Board SettingsSeveral of the circuit boards in the printer have jumpers and/or DIP switches used to co

Página 263 - Voids of White Spots

Wiring Diagrams and Electrical Data 6-31For a Centronics Parallel Host Interface: set all four DIP switches to OFF by pushing them toward the interior

Página 264 - Light Vertical Streaks

6-32 Wiring Diagrams and Electrical Data

Página 265 - Blank Vertical Bands

Removal/Replacement Procedures 7-1Chapter 7Removal/ReplacementProceduresSection 5 Troubleshooting

Página 266 - Light Horizontal Bands

7-2 Removal/Replacement ProceduresContentsFront Cover Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Página 267 - Black or Dark Print

Removal/Replacement Procedures 7-3Fuser Drive Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Página 268 - Areas on Prints

1-20 Printer and Troubleshooting OverviewThe TAG then directs you to perform certain tasks. Based on the results of these tasks, the TAG poses questio

Página 269 - Dark Vertical Lines

Removal7-4 Removal/Replacement ProceduresRemovalThis section includes step-by-step instructions for removing all field service replaceable parts in th

Página 270 - Sample 13: Skewed Prints

Front Cover RemovalRemoval/Replacement Procedures 7-5Front Cover RemovalTo remove the front cover:1 Open the front cover.2 While holding the cover up

Página 271 - Sample 14: Misregistration

Back Cover Removal7-6 Removal/Replacement ProceduresBack Cover RemovalTo remove the back cover:1 Remove all external cables and attachments.2 Open the

Página 272 - Sample 15: Overtoned Print

Lower Back Cover RemovalRemoval/Replacement Procedures 7-7Lower Back Cover RemovalTo remove the lower back cover:1 Disconnect all external cables and

Página 273 - Blurred Images or Characters

Left Side Cover Removal7-8 Removal/Replacement ProceduresLeft Side Cover RemovalTo remove the left side cover:1 Open the top, back, and front covers.2

Página 274 - Varying Print Density

Right Side Cover Removal (Simplex)Removal/Replacement Procedures 7-9Right Side Cover Removal (Simplex)To remove the right side cover:1 Remove the pape

Página 275 - Sample 18: Background

Right Side Cover Removal (Duplex)7-10 Removal/Replacement ProceduresRight Side Cover Removal (Duplex)To remove the right side cover:1 Remove the paper

Página 276 - Sample 19: Residual Images

Vacuum Transport Unit Removal (Simplex)Removal/Replacement Procedures 7-11Vacuum Transport Unit Removal (Simplex)To remove the simplex vacuum transpor

Página 277 - Sample 20: Wrinkles

Vacuum Transport Unit Removal (Simplex)7-12 Removal/Replacement ProceduresVacuum Transport DetailMounting Screws

Página 278 - Sample 21: Fusing Problems

Vacuum Transport Unit Removal (Duplex)Removal/Replacement Procedures 7-13Vacuum Transport Unit Removal (Duplex)To remove the duplex vacuum transport u

Página 279 - Diagnostic

Printer and Troubleshooting Overview 1-21Standard ProceduresWhile using the TAGs, you may be asked to perform some of the following procedures. Specif

Página 280

Top Cover Removal7-14 Removal/Replacement ProceduresTop Cover RemovalTo remove the top cover:1 Open the top cover.2 Remove the vacuum transport unit f

Página 281 - How to Run Diagnostics

Top Cover Support RemovalRemoval/Replacement Procedures 7-15Top Cover Support RemovalTo remove the top cover support:1 Open the top cover.2 Remove the

Página 282 - 002 Upper Cassette Test

Top Cover Hinge Removal7-16 Removal/Replacement ProceduresTop Cover Hinge RemovalTo remove the top cover hinge:1 Open the top cover.2 Remove the two s

Página 283 - (004 intentionally excluded)

Rear Duplex Cover RemovalRemoval/Replacement Procedures 7-17Rear Duplex Cover RemovalTo remove the rear duplex cover:1 Open the top cover.2 Remove the

Página 284 - 005 Sensor Test Sequence

Front Duplex Cover Removal7-18 Removal/Replacement ProceduresFront DuplexCover RemovalTo remove the front duplex cover:1 Open the top cover.2 Remove t

Página 285 - 007 Counter Test

Operator Panel RemovalRemoval/Replacement Procedures 7-19Operator Panel RemovalTo remove the operator panel:1 Open the front cover.2 Remove the two sc

Página 286 - 009 Photoconductor Test

Counter Removal7-20 Removal/Replacement ProceduresCounter RemovalTo remove the counter:1 Open the front cover.2 Remove the screw holding the counter i

Página 287 - 010 Toner Supply Motor Test

IGS Board RemovalRemoval/Replacement Procedures 7-21IGS Board RemovalTo remove the IGS board:1 Open the back cover.2 Disconnect connectors CN31, CN32,

Página 288 - 011 Main Charger Test

PCL Board Removal7-22 Removal/Replacement ProceduresPCL Board RemovalTo remove the PCL board:1 Open the back cover.2 Disconnect connectors CN33, CN37,

Página 289 - 012 Transfer Charger Test

Printhead Assembly RemovalRemoval/Replacement Procedures 7-23Printhead Assembly RemovalTo remove the printhead assembly:1 Open the front, top, and bac

Página 290 - (014 intentionally excluded)

1-22 Printer and Troubleshooting OverviewInstalling the Interlock By-pass ToolThe interlock by-pass tool overrides the cover interlock switches, allow

Página 291

Printhead Assembly Removal7-24 Removal/Replacement Procedures10 Remove the two front screws holding the printhead assembly in place.11 Pull the printh

Página 292 - 016 Duplex Feed Motor Test

Disk Drive Housing RemovalRemoval/Replacement Procedures 7-25Disk Drive Housing RemovalTo remove the disk drive housing:1 Open the front and back cove

Página 293

Cooling Fan Removal7-26 Removal/Replacement ProceduresCooling Fan RemovalTo remove the cooling fan:1 Open the back cover.2 Remove the fuser drive cove

Página 294

Duplex Fan RemovalRemoval/Replacement Procedures 7-27Duplex Fan RemovalTo remove the duplex fan:1 Open the back and top covers.2 Remove the fuser driv

Página 295

Toner Motor Removal7-28 Removal/Replacement ProceduresToner Motor RemovalTo remove the toner motor:1 Open the back cover.2 Disconnect CN18.3 Remove th

Página 296

AC Power Supply RemovalRemoval/Replacement Procedures 7-29AC Power Supply RemovalTo remove the AC power supply:1 Open the front, back, and top covers.

Página 297 - Diagnostic Tests 5-19

AC Power Supply Removal7-30 Removal/Replacement Procedures8 From the side of the printer, remove the three screws holding the AC power supply in place

Página 298 - 101 EIGS/MIGS Board Test

DC Power Supply RemovalRemoval/Replacement Procedures 7-31DC Power Supply RemovalTo remove the DC power supply:1 Open the front, top, and back covers.

Página 299 - Diagnostic Tests 5-21

High Voltage Unit Removal7-32 Removal/Replacement ProceduresHigh Voltage Unit RemovalTo remove the high voltage unit:1 Open the top and back covers.2

Página 300 - (106 intentionally excluded)

Photoconductor Seam Sensor RemovalRemoval/Replacement Procedures 7-33PhotoconductorSeam Sensor RemovalTo remove the photoconductor seam sensor:1 Open

Página 301 - • Press STOP to exit

Printer and Troubleshooting Overview 1-235 Remove the photoconductor unit. Figure 1-4. Producing a Toner Patch on the Photoconductor Unit6 Examine th

Página 302 - 111 LED Printhead Test

Photoconductor Seam Sensor Removal7-34 Removal/Replacement Procedures7 From inside the empty photoconductor cavity, disconnect connector CN63.8 Lift t

Página 303 - (109 intentionally excluded)

Photoconductor Rear Guide Rail RemovalRemoval/Replacement Procedures 7-35Photoconductor Rear Guide Rail RemovalTo remove the photoconductor rear guide

Página 304

Photoconductor Rear Guide Rail Removal7-36 Removal/Replacement Procedures10 From inside the photoconductor cavity, remove the two screws holding the g

Página 305 - Wiring Diagrams

Signal Interface Board RemovalRemoval/Replacement Procedures 7-37Signal Interface Board RemovalTo remove the signal interface board:1 Disconnect all e

Página 306

Power Control Board Removal7-38 Removal/Replacement ProceduresPower Control Board RemovalTo remove the power control board:1 Open the back cover.2 Rem

Página 307 - • Voltage isolation diagrams

Jogging Motor Control Board RemovalRemoval/Replacement Procedures 7-39Jogging Motor Control Board RemovalTo remove the jogging motor control board:1 O

Página 308 - Connector (J/P) Index

Upper or Lower Paper Size Sensor Removal7-40 Removal/Replacement ProceduresUpper or LowerPaper Size Sensor RemovalTo remove the upper or lower paper s

Página 309

Upper Cassette Mount RemovalRemoval/Replacement Procedures 7-41Upper Cassette Mount RemovalTo remove the upper cassette mount:1 Open the front, back,

Página 310 - Connector Locations

Upper Cassette Mount Removal7-42 Removal/Replacement Procedures10 Remove the upper paper size sensor. (See page 7-40.)11 Remove the cassette release c

Página 311 - J/P 119, 120, 127, 128

Upper Cassette Mount RemovalRemoval/Replacement Procedures 7-4314 Disengage the top of the damper assembly. Push it to the right out of the way.Cable

Página 312 - 1 2 3 4 5 6 7 8 91011121314

1-24 Printer and Troubleshooting OverviewClearing the Error Log1 Enter the diagnostic mode of the printer:• Turn off the printer and wait 5 seconds.•

Página 313

Upper Cassette Mount Removal7-44 Removal/Replacement Procedures15 Remove the lower bracket (four screws; two front and two back).16 Remove the tray (f

Página 314

Lower Cassette Mount RemovalRemoval/Replacement Procedures 7-45Lower Cassette Mount RemovalTo remove the lower cassette mount:1 Open the front, back,

Página 315 - Connectors on the Back Cover

Lower Cassette Mount Removal7-46 Removal/Replacement Procedures9 Remove the lower paper size sensor. (See page 7-40.)10 Remove the cassette release co

Página 316

Lower Cassette Mount RemovalRemoval/Replacement Procedures 7-4713 Remove the lower bracket (four screws; two front and two back).14 Remove the tray (f

Página 317

Upper Paper Guide Removal7-48 Removal/Replacement ProceduresUpper Paper Guide RemovalTo remove the upper paper guide:1 Open the front, back, and top c

Página 318

Upper Paper Guide RemovalRemoval/Replacement Procedures 7-495 Remove the cassette release cover (two screws).6 Raise the upper paper guide.7 Remove th

Página 319 - 27282930313233343536

Upper Paper Guide Roller Removal7-50 Removal/Replacement ProceduresUpper Paper Guide Roller RemovalTo remove the upper paper guide roller:1 Open the t

Página 320 - Voltage Isolation Diagrams

Lower Paper Guide RemovalRemoval/Replacement Procedures 7-51Lower Paper Guide RemovalTo remove the lower paper guide:1 Open the top cover.2 Raise the

Página 321

Paper Timing Guide Removal7-52 Removal/Replacement ProceduresPaper Timing Guide RemovalTo remove the paper timing guide:1 Open the front, back, and to

Página 322 - (Simplex) +24 Vdc Circuits

Paper Timing Guide RemovalRemoval/Replacement Procedures 7-534 Remove the paper feed drive cover (three screws).5 Remove the back screw holding the pa

Página 323

TAG Cross- Reference Tables 2-1Chapter 2TAG Cross-Reference Tables

Página 324 - J/P305-2

Cleaner Drive Belt Removal7-54 Removal/Replacement ProceduresCleaner Drive Belt RemovalTo remove the cleaner drive belt:1 Open the back cover.2 Remove

Página 325 - Ground System

Cleaner Drive RemovalRemoval/Replacement Procedures 7-55Cleaner Drive RemovalTo remove the cleaner drive:1 Open the back cover.2 Remove the fuser driv

Página 326 - Host Interface Reference

Fuser Drive Belt Removal7-56 Removal/Replacement ProceduresFuser Drive Belt RemovalTo remove the fuser drive belt:1 Open the back cover.2 Remove the f

Página 327

Fuser Drive RemovalRemoval/Replacement Procedures 7-57Fuser Drive RemovalTo remove the fuser drive:1 Open the back cover.2 Remove the fuser drive cove

Página 328

Paper Feed Drive Belt Removal7-58 Removal/Replacement ProceduresPaper Feed Drive Belt RemovalTo remove the paper feed drive belt:1 Open the back cover

Página 329 - IBM PC/AT to Printer

Paper Timing Roller RemovalRemoval/Replacement Procedures 7-59Paper Timing Roller RemovalTo remove the paper timing roller:1 Open the front, back, and

Página 330 - RS-422 Host interface

Upper Feed Roller Removal7-60 Removal/Replacement ProceduresUpper Feed Roller RemovalTo remove the upper feed roller:1 Open the front and back covers.

Página 331

Lower Feed Roller RemovalRemoval/Replacement Procedures 7-61Lower Feed Roller RemovalTo remove the lower feed roller:1 Open the front and back covers.

Página 332 - IBM Parallel to Printer

Upper Pick-Up Roller Removal7-62 Removal/Replacement ProceduresUpper Pick-Up Roller RemovalTo remove the upper pick-up roller:1 Open the front and bac

Página 333 - DOS software

Upper Pick-Up Roller Drive RemovalRemoval/Replacement Procedures 7-63Upper Pick-Up Roller Drive RemovalTo remove the upper pick-up roller drive:1 Open

Página 334 - Circuit Board Settings

-ivPrefaceThe C30/C30D Maintenance Manual contains all the information needed to maintain and service Hewlett Packard C30 and C30D printers. The C30 p

Página 335 - PCL Board Settings

TAG Cross-Reference Tables2-2 TAG Cross- Reference TablesTAG Cross-Reference TablesThis section contains the three cross reference charts for troubles

Página 336

Lower Pick-Up Roller Removal7-64 Removal/Replacement ProceduresLower Pick-Up Roller RemovalTo remove the lower pick-up roller:1 Open the front and bac

Página 337 - Procedures

Lower Pick-Up Roller Drive RemovalRemoval/Replacement Procedures 7-65Lower Pick-Up Roller Drive RemovalTo remove the lower pick-up roller drive:1 Open

Página 338

Job Offset Assembly Removal7-66 Removal/Replacement ProceduresJob Offset Assembly RemovalTo remove the job offset assembly:1 Open the front, top, and

Página 339

Job Offset Assembly RemovalRemoval/Replacement Procedures 7-675 Remove the DC power supply (See page 7-31.)6 Remove the mounting bracket for the DC po

Página 340 - Before You Begin

Exit Pinch Roller Removal7-68 Removal/Replacement ProceduresExit Pinch Roller RemovalTo remove the exit pinch roller:1 Open the front, back, and top c

Página 341 - Front Cover Removal

Exit Pinch Roller RemovalRemoval/Replacement Procedures 7-696 Remove the fuser drive cover (three screws).7 Remove the back screw holding the exit pin

Página 342 - Back Cover Removal

Upper Static Brush Removal7-70 Removal/Replacement ProceduresUpper Static Brush Removal To remove the upper static brush:1 Open the top and front cove

Página 343 - Lower Back Cover Removal

Lower Static Brush RemovalRemoval/Replacement Procedures 7-71Lower Static Brush RemovalTo remove the lower static brush:1 Open the top, front and back

Página 344 - Left Side Cover Removal

Exit Roller Assembly Removal7-72 Removal/Replacement ProceduresExit Roller Assembly RemovalTo remove the exit roller assembly:1 Open the front, back,

Página 345 - Replacement Note:

Exit Roller Assembly RemovalRemoval/Replacement Procedures 7-735 Remove the fuser drive cover (three screws).6 Remove the exit pinch roller. (See page

Página 346

Error Code/TAG Cross-ReferenceTAG Cross- Reference Tables 2-3Error Code/TAG Cross-Reference Error codes, which appear on the 3-digit display of the op

Página 347 - Retaining Clip

Exit Cover Removal (Simplex)7-74 Removal/Replacement ProceduresExit Cover Removal (Simplex)To remove the simplex exit cover:1 Open the front, back, an

Página 348 - Mounting Screws

Exit Cover Removal (Simplex)Removal/Replacement Procedures 7-756 Remove the fuser drive cover (three screws).7 Remove the exit pinch roller. (See page

Página 349

Exit Cover Removal (Duplex)7-76 Removal/Replacement ProceduresExit Cover Removal (Duplex)To remove the duplex exit cover:1 Open the front, top, and ba

Página 350 - Top Cover Removal

Exit Cover Removal (Duplex)Removal/Replacement Procedures 7-776 Remove the fuser drive cover (three screws).7 Remove the exit pinch roller. (See page

Página 351 - Top Cover Support Removal

Paper Exit Sensor Removal7-78 Removal/Replacement ProceduresPaper Exit Sensor RemovalTo remove the paper exit sensor:1 Open the front, back, and top c

Página 352 - Top Cover Hinge Removal

Paper Full Sensor RemovalRemoval/Replacement Procedures 7-79Paper Full Sensor RemovalTo remove the paper full sensor:1 Open the front, back, and top c

Página 353 - Rear Duplex Cover Removal

Front Cover Interlock Switch Removal7-80 Removal/Replacement ProceduresFront Cover Interlock Switch RemovalTo remove the front cover interlock switch:

Página 354 - Front DuplexCover Removal

Back Cover Interlock Switch RemovalRemoval/Replacement Procedures 7-81Back Cover Interlock Switch RemovalTo remove the back cover interlock switch:1 O

Página 355 - Operator Panel Removal

Top Cover Interlock Switch Removal7-82 Removal/Replacement ProceduresTop Cover Interlock Switch RemovalTo remove the top cover interlock switch:1 Open

Página 356 - Counter Removal

Erase Lamp RemovalRemoval/Replacement Procedures 7-83Erase Lamp RemovalTo remove the erase lamp:1 Open the top and back covers.2 Remove the photocondu

Página 357 - IGS Board Removal

2-4 TAG Cross- Reference Tables071 Fuser thermistor open or no fuser 071072 Fuser temperature too high 072073 Fuser temperature too low 070081 No fron

Página 358 - PCL Board Removal

EP Cover Removal7-84 Removal/Replacement ProceduresEP Cover RemovalTo remove the EP cover:1 Open the front, back, and top covers.2 Remove the fuser.3

Página 359 - Printhead Assembly Removal

EP Cover RemovalRemoval/Replacement Procedures 7-856 Remove the fuser drive cover (three screws).7 Remove the two supports for the vacuum transport un

Página 360

Main Motor Removal7-86 Removal/Replacement ProceduresMain Motor RemovalTo remove the main motor:1 Disconnect all external cables and attachments.2 Ope

Página 361 - Disk Drive Housing Removal

Main Motor RemovalRemoval/Replacement Procedures 7-878 Remove the right side cover. (See page 7-9.)9 Remove the counter. (See page 7-20.)10 Remove the

Página 362 - Cooling Fan Removal

Main Gear Drive Removal7-88 Removal/Replacement ProceduresMain Gear Drive RemovalTo remove the main gear drive:1 Open the back cover.2 Remove the lowe

Página 363 - Duplex Fan Removal

Duplex Control Board #1 RemovalRemoval/Replacement Procedures 7-89Duplex Control Board #1 RemovalTo remove duplex control board #1:1 Open the top cove

Página 364 - Toner Motor Removal

Duplex Control Board #2 Removal7-90 Removal/Replacement ProceduresDuplex Control Board #2 RemovalTo remove duplex control board #2:1 Open the top cove

Página 365 - AC Power Supply Removal

Duplex Tray Registration Motor RemovalRemoval/Replacement Procedures 7-91Duplex Tray Registration Motor RemovalTo remove the duplex tray registration

Página 366

Duplex Skew Correction Cable Removal7-92 Removal/Replacement ProceduresDuplex Skew Correction Cable RemovalTo remove the duplex skew correction cable:

Página 367 - DC Power Supply Removal

Duplex Skew Correction Cable RemovalRemoval/Replacement Procedures 7-93Paper GuideSkew Correction GuidesMounting PlateShaft BracketShaftMounting BeadS

Página 368 - High Voltage Unit Removal

TAG Cross- Reference Tables 2-5160 PCL board PIA1 register error after reset 100161 PCL board PIA1 registers read/write error 100162 PCL board PIA1 PA

Página 369 - (under CN64 bracket)

Upper Duplex Drive/Clutch Assembly Removal7-94 Removal/Replacement ProceduresUpper Duplex Drive/Clutch Assembly RemovalTo remove the upper duplex driv

Página 370 - Front Detail

Duplex Route Motor/Solenoid Assembly RemovalRemoval/Replacement Procedures 7-95Duplex Route Motor/Solenoid Assembly RemovalTo remove the duplex route

Página 371

“A” Roller Removal7-96 Removal/Replacement Procedures“A” Roller RemovalTo remove the “A” roller:1 Open the top cover.2 Remove the rear duplex cover. (

Página 372

“B” Roller RemovalRemoval/Replacement Procedures 7-97“B” Roller RemovalTo remove the “B” roller:1 Open the top cover.2 Remove the rear duplex cover. (

Página 373

“C” Roller Removal7-98 Removal/Replacement Procedures“C” Roller RemovalTo remove the “C” roller:1 Open the top cover.2 Remove the rear duplex cover. (

Página 374 - Power Control Board Removal

“C” Roller Solenoid RemovalRemoval/Replacement Procedures 7-99“C” Roller Solenoid RemovalTo remove the “C” roller solenoid:1 Open the top cover.2 Remo

Página 375

Duplex Route Separator Removal7-100 Removal/Replacement ProceduresDuplex Route Separator RemovalTo remove the duplex route separator:1 Open the top co

Página 376

Duplex Route Separator RemovalRemoval/Replacement Procedures 7-1019 Remove the front C-clip from the route separator.10 Disengage the route separator

Página 377 - Upper Cassette Mount Removal

Duplex Paper Path Sensor Removal7-102 Removal/Replacement ProceduresDuplex Paper Path Sensor RemovalTo remove the duplex paper path sensor:1 Open the

Página 378

Options 8-1Chapter 8OptionsSection 6 Troubleshooting

Página 379

2-6 TAG Cross- Reference Tables Table 2-5. IGS Firmware Error CodesCodeIGS Firmware Error Code MeaningThese error codes signal a problem with the IGS

Página 380

8-2 OptionsContentsOptionsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Página 381 - Lower Cassette Mount Removal

Options 8-3IntroductionThis section provides information about specific printer options not covered elsewhere in the manual. These options include the

Página 382 - • Remove the cam (one screw)

8-4 Options1200-Sheet/2500-Sheet Feeder Figure 8-1. 1200-Sheet/2500-Sheet Physical Locations Table 8-1. 1200-Sheet/2500-Sheet Component AcronymsAcro

Página 383

Options 8-5Bench Test ProcedureThe bench test procedure references the component acronyms in Table 8-1 on page 8-4 and the component locations in Figu

Página 384 - Upper Paper Guide Removal

8-6 Optionssor IPES signals the input control board that paper is present on the elevator. Photo-sensor IULS signals the input control board that the

Página 385

Options 8-7Input Control Board LogicThe table below indicates switching logic for the unit’s various components. Except for the power control switch (

Página 386 - Underside

8-8 Options Figure 8-4. Connection Diagram for 1200-Sheet/2500-Sheet FeederNPS PHS ILLS PES IULS IPES DSW IEM IPMJ529W514P530P529W507J509P509P512 P51

Página 387 - Lower Paper Guide Removal

Options 8-91400-Sheet Stacker Figure 8-5. 1400-Sheet Stacker Component Locations Table 8-3. 1400-Sheet Stacker Component AcronymsAcronym ComponentER

Página 388 - Paper Timing Guide Removal

8-10 OptionsBench Test ProcedureThe bench test procedure references the component acronyms in Table 8-3 on page 8-9 and the component locations in Fig

Página 389

Options 8-117 Place a jumper from pin 9 to pin 10 (ground). Using the printer’s power cord in place of the unit’s power cord, plug the printer’s power

Página 390 - Cleaner Drive Belt Removal

TAG Cross- Reference Tables 2-7 Table 2-8. IGS/Disk Drive Error CodesCode Disk Drive Error Code Meaning Go to TAG401 Fatal IGS PB error No TAG450 Inc

Página 391 - Cleaner Drive Removal

8-12 OptionsConnector Locations Figure 8-7. Connector Locations (front view, cover removed)Connectors/circuit boards shown with broken lines are conc

Página 392 - Fuser Drive Belt Removal

Options 8-13 Figure 8-9. Rear Side View (cover removed)Connectors/circuit boards shown with broken lines are concealed from view. Figure 8-10. Top V

Página 393 - Fuser Drive Removal

8-14 OptionsOutput Control Board LogicThe table below details specific stacker actions and which sensors supply the signals needed for each action. Si

Página 394 - Paper Feed Drive Belt Removal

Options 8-15 Figure 8-11. Connection Diagram for the 1400-Sheet StackerOULSERMP407M1J41OutputControl BoardPH-112VPower SupplyOEMM2J41OJRMM3J41OJFMM4J

Página 396 - Upper Feed Roller Removal

General Printer Maintenance 9-1Chapter 9General PrinterMaintenanceSection 7 Troubleshooting

Página 397 - Lower Feed Roller Removal

9-2 General Printer MaintenanceContentsGeneral Printer MaintenanceIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Página 398 - Upper Pick-Up Roller Removal

IntroductionGeneral Printer Maintenance 9-3General Printer MaintenanceIntroductionThis section describes the primary printer maintenance procedures to

Página 399 - 1 Open the back cover

Introduction9-4 General Printer Maintenance• Do not push objects of any kind through the cabinet slots. They may contact danger-ous voltage points or

Página 400 - Lower Pick-Up Roller Removal

IntroductionGeneral Printer Maintenance 9-5HISTORY LOGTo Be Completed By User To Be Completed By HPPage Counter OperatorHP NotifiedDate/TimeDown-TimeH

Página 401

2-8 TAG Cross- Reference Tables550 Two-channel transfer error 200551 No PCL board/serial controller interrupt on break 200552 No serial controller/DMA

Página 402 - Job Offset Assembly Removal

Introduction9-6 General Printer MaintenanceEvery-Call Cleaning ProcedurePerform the every-call cleaning procedure every time the printer is serviced.

Página 403

IntroductionGeneral Printer Maintenance 9-7Clean the Developer Unit• Inspect the unit for damage or contamination; repair or replace as necessary.• Cl

Página 404 - Exit Pinch Roller Removal

Introduction9-8 General Printer MaintenanceAdjusting Paper Feed TensionPrinters With Paper Tension LeversRecently released simplex and duplex printers

Página 405

IntroductionGeneral Printer Maintenance 9-9Printers With Pick Pressure AdjustersOlder simplex and duplex printers have two pick pressure adjusters ins

Página 406 - Upper Static Brush Removal

Introduction9-10 General Printer MaintenanceThis reveals the pick pressure adjusters, illustrated in Figure 9-3, Paper Pick Pressure Adjusters, below:

Página 407 - Lower Static Brush Removal

IntroductionGeneral Printer Maintenance 9-11Lubrication ProcedureComplete the lubrication procedure as-needed. Apply lubrication sparingly. Insufficie

Página 408 - Exit Roller Assembly Removal

Introduction9-12 General Printer Maintenance Figure 9-4. Front View Lubrication Points

Página 409

IntroductionGeneral Printer Maintenance 9-13Front View Lubrication TablesDuplex Only Table 9-1. All Printers – Front View LubricationSymbol Part Lubr

Página 410 - Exit Cover Removal (Simplex)

Introduction9-14 General Printer Maintenance Figure 9-5. Rear View Lubrication

Página 411

IntroductionGeneral Printer Maintenance 9-15Rear View Lubrication TablesDuplex Only Table 9-3. All Printers – Rear View LubricationSymbol Part Lubric

Página 412 - Exit Cover Removal (Duplex)

Print Quality/TAG Cross-ReferenceTAG Cross- Reference Tables 2-9 Print Quality/TAG Cross-ReferencePoor quality prints are another indication of pri

Página 413

Introduction9-16 General Printer Maintenance Figure 9-6. Duplex Only: Top View Lubrication Table 9-5. Duplex Top View LubricationSymbol Part Lubrica

Página 414 - Paper Exit Sensor Removal

IntroductionGeneral Printer Maintenance 9-17 Figure 9-7. Duplex Only: Duplex Holding Tray Lubrication Table 9-6. Duplex Front View LubricationSymbol

Página 415 - Paper Full Sensor Removal

Introduction9-18 General Printer MaintenanceTune-Up Maintenance Procedure The tune-up maintenance procedure should be performed when the printer: jams

Página 416

IntroductionGeneral Printer Maintenance 9-19 Figure 9-8. Tune-Up Kit Components7 Replace the component assemblies in this order: • Paper timing rolle

Página 417 - AC Power Supply

Introduction9-20 General Printer Maintenance

Página 418

Abbreviations and Acronyms A-1Appendix AAbbreviations and AcronymsACIA . . . . . . . . .Asynchronous Communication Interface AdapterALU . . . . . . .

Página 419 - Erase Lamp Removal

A-2 Abbreviations and AcronymsMCH . . . . . . . . . .Main Charger UnitMCS . . . . . . . . . .Main Charger SensorMIGS . . . . . . . . .Minter Image Ge

Página 420 - EP Cover Removal

IndexIndex-1A"A" rollerremoval 7-96abbreviations A-1AC powermalfunctions 3-118AC power supplyremoval 7-29acronyms A-1add toner indicatorprob

Página 421

Index-2removal 7-26countermalfunctions 3-140problems 2-13removal 7-20testing 5-7coversremoving back 7-6removing EP 7-84removing exit 7-74, 7-76removin

Página 422 - Main Motor Removal

Index-3removal 7-92duplex tray paper guide motortesting 5-17duplex tray registration motorremoval 7-91EEIGS program RAMtesting 5-22EIGS/MIGS bit map

Página 423 - Replacement Notes:

Print Quality/TAG Cross-Reference2-10 TAG Cross- Reference Tables Table 2-12. Light Print TAGsLight Prints Go to TAGWith carrier particles 801With b

Página 424 - Main Gear Drive Removal

Index-4overriding 1-22top cover 3-192Jjob offset assemblyproblems 3-75removal 7-66jogging motortesting 5-8jogging motor control boardremoval 7-39jumpe

Página 425

Index-5paper exit sensorremoval 7-78paper feed drive beltremoval 7-58paper feed tensionadjusting 9-8paper full sensorremoval 7-79paper handlingprobl

Página 426

Index-6smearing 2-11uneven print density 2-11, 3-180varying print densityexample 4-20voidsexample 4-9voids or white spots 3-158washout example 4-5whit

Página 427 - Registration Motor Detail

Index-7too light 3-49toner supply motortesting 5-9tool kit 9-4top coverconnectors 6-10removal 7-14top cover hingeremoval 7-16top cover interlock swi

Página 428

Print Quality/TAG Cross-ReferenceTAG Cross- Reference Tables 2-11 Table 2-16. Smeared, Blurred, and Uneven Print TAGsSmeared, Blurred, Uneven Prints

Página 429

-vChapter 8, “Options”Provides information about the optional High Capacity Input and High Capacity Output bins.Chapter 9, “General Printer Maintenanc

Página 430 - Roller Cover

Print Quality/TAG Cross-Reference2-12 TAG Cross- Reference TablesMechanical Malfunction/TAG Cross-ReferenceThe chart below outlines possible mechanica

Página 431

Print Quality/TAG Cross-ReferenceTAG Cross- Reference Tables 2-13 f Table 2-21. Paper Handling Problem TAGsPaper Handling Problems Go to TAGMultiple

Página 432 - “A” Roller Removal

Print Quality/TAG Cross-Reference2-14 TAG Cross- Reference Tables

Página 433 - “B” Roller Removal

Troubleshooting Analysis Guide (TAGs) 3-1Chapter 3TroubleshootingAnalysis Guide(TAGs)

Página 434 - “C” Roller Removal

3-2 Troubleshooting Analysis Guide (TAGs)ContentsTroubleshooting Analysis Guide (TAGs)TAG 001: Troubleshooting a Problem . . . . . . . . . . . . . .

Página 435 - “C” Roller Solenoid Removal

Troubleshooting Analysis Guide (TAGs) 3-3TAG 101: IGS Controller Diagnostic Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-103TAG 130

Página 436

3-4 Troubleshooting Analysis Guide (TAGs)Troubleshooting Analysis Guide (TAGs)This chapter describes each of the TAGs used to diagnose and resolve spe

Página 437 - C-Clip Location

Troubleshooting Analysis Guide (TAGs) 3-5TAG 001: Troubleshooting a ProblemIf you are not sure how to troubleshoot a printer problem, start with this

Página 438

3-6 Troubleshooting Analysis Guide (TAGs)display?No: Refer to Chapter 2, “TAG Cross- Reference Tables” to determine which TAG to follow, then turn to

Página 439 - Chapter 8

Troubleshooting Analysis Guide (TAGs) 3-710Run a job which is known to be good.• Compare the output from the problem print job to the output from the

Página 441 - Introduction

3-8 Troubleshooting Analysis Guide (TAGs)TAG 002: Check & Problem Resolution1Complete any actions directing you to this TAG.• Make sure all connec

Página 442 - 1200-Sheet/2500-Sheet Feeder

Troubleshooting Analysis Guide (TAGs) 3-9the magnetic roller.• Reinstall the developer unit.6 Inspect and clean the cleaner unit/main charger:• Inspec

Página 443 - Bench Test Procedure

3-10 Troubleshooting Analysis Guide (TAGs)3Run test prints to confirm print quality, in both simplex and duplex modes and from upper and lower paper c

Página 444 - Prefeed Adjustment Procedure

Troubleshooting Analysis Guide (TAGs) 3-115 Press: START to select the drive specified. 1-0 appears on the display6 Press: START to select the clear e

Página 445 - Input Control Board Logic

3-12 Troubleshooting Analysis Guide (TAGs)TAG 010: Upper Cassette MalfunctionError Code: 010Possible Causes: Cassette emptyPaper incorrectly loadedPos

Página 446

Troubleshooting Analysis Guide (TAGs) 3-134Check pressure lever:• Reinsert the upper cassette.• Watch the pressure lever as the cassette is inserted.D

Página 447 - 1400-Sheet Stacker

3-14 Troubleshooting Analysis Guide (TAGs)E10: Envelope Tray Out of EnvelopesThis TAG refers to the error code for the envelope tray, which handles 75

Página 448

Troubleshooting Analysis Guide (TAGs) 3-155Reinsert the envelope cassette.• Watch the pressure lever as the cassette is inserted.Does the pressure lev

Página 449 - Options 8-11

3-16 Troubleshooting Analysis Guide (TAGs)TAG 011: Lower Cassette MalfunctionError Code: 011Possible Causes: Cassette emptyPaper incorrectly loadedPos

Página 450

Troubleshooting Analysis Guide (TAGs) 3-174Reinsert the lower cassette.• Watch the pressure lever as the cassette is inserted.Does the pressure lever

Página 451 - Options 8-13

ContentsviiPrinter and Troubleshooting OverviewContents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Página 452 - Output Control Board Logic

3-18 Troubleshooting Analysis Guide (TAGs)TAG 012: Upper Cassette Not LatchedError Code: 012Possible Defects: Upper cassette release camUpper cassette

Página 453

Troubleshooting Analysis Guide (TAGs) 3-194Run diagnostic test 002.Is 1-0 displayed?No: Replace the PCL board, then turn to TAG 002: Check & Probl

Página 454 - 8-16 Options

3-20 Troubleshooting Analysis Guide (TAGs)9Reconnect J/P40 and J/P45.• Remove the lower cassette.• Loosen the lower paper size sensor assembly for acc

Página 455 - Maintenance

Troubleshooting Analysis Guide (TAGs) 3-21TAG E12: Envelope Tray or Feeder Not LatchedError Code: E12Possible Defects: Upper cassette release camUpper

Página 456

3-22 Troubleshooting Analysis Guide (TAGs)4Run diagnostic test 002.Is 1-0 displayed?No: Replace the PCL board, then turn to TAG 002: Check & Probl

Página 457

Troubleshooting Analysis Guide (TAGs) 3-239Reconnect J/P40 and J/P45.• Remove the lower cassette.• Loosen the lower paper size sensor assembly for acc

Página 458 - Printer/Maintenance Record

3-24 Troubleshooting Analysis Guide (TAGs)TAG 013: Lower Cassette Not LatchedError Code: 013Possible Defects: Lower cassette release camEven Lower cas

Página 459 - HISTORY LOG

Troubleshooting Analysis Guide (TAGs) 3-255Install the lower cassette.Is a value other than 1-0 displayed?No: Continue.Yes: Replace the PCL board, the

Página 460 - Every-Call Cleaning Procedure

3-26 Troubleshooting Analysis Guide (TAGs)TAG 020: Paper Jam/Misfeed in Upper Cassette AreaError Code: 020Possible Causes: Paper incorrectly loadedWro

Página 461 - Run Test Prints

Troubleshooting Analysis Guide (TAGs) 3-273 Clear the paper path.• Remove the upper cassette.• Power-on-reset the printer.• Run test prints from t

Página 462 - Adjusting Paper Feed Tension

viiiTAG 012: Upper Cassette Not Latched . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18TAG E12: Envelope Tray or Feeder N

Página 463

3-28 Troubleshooting Analysis Guide (TAGs)9Turn the printer off and unplug the power cord.• Disconnect J/P40 and J/P57.• Check the following for conti

Página 464

Troubleshooting Analysis Guide (TAGs) 3-2913Turn off the printer and unplug the power cord.• Disconnect J/P40 and J/P66.• Check P40-6 to J66-2 and P40

Página 465 - Lubrication Procedure

3-30 Troubleshooting Analysis Guide (TAGs)TAG 021: Paper Jam/Misfeed in /Lower Cassette AreaError Code: 021Possible Causes: Paper loaded incorrectlyWr

Página 466

Troubleshooting Analysis Guide (TAGs) 3-313Clear the paper path.• Reinsert the upper cassette.• Power-on-reset the printer.• Run test prints from the

Página 467 - Duplex Only

3-32 Troubleshooting Analysis Guide (TAGs)P40-25 to P57-1P40-12 to P57-3Is there ground?No: Repair or replace the connectors or wiring from:P40-25 to

Página 468

Troubleshooting Analysis Guide (TAGs) 3-3313Turn the printer off and unplug the power cord.• Disconnect J/P40 and J/P67.• Check P40-5 to J67-2 and P40

Página 469 - Rear View Lubrication Tables

3-34 Troubleshooting Analysis Guide (TAGs)TAG 022: Paper Jam in the Transfer or Fuser AreaError Code: 022Possible Causes: Paper loaded incorrectlyWron

Página 470

Troubleshooting Analysis Guide (TAGs) 3-35Operations manual.• Check that the fuser unit is installed properly.• Power-on-reset the printer.• Run test

Página 471

3-36 Troubleshooting Analysis Guide (TAGs)8Check the paper path for jams.• Open the printer’s front cover and insert the interlock bypass tool.• Power

Página 472

Troubleshooting Analysis Guide (TAGs) 3-3714Does paper stop or jam either before or during entry into the fuser unit?No: Go to #17 in this TAG.Yes: Co

Página 473

ixTAG 804: Prints With Light Horizontal Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-162TAG 805: Black Prints. . . . . . . . . .

Página 474

3-38 Troubleshooting Analysis Guide (TAGs)20Power-on-reset the printer.• While the main motor is running, cover all of the holes in the vacuum unit wi

Página 475 - Appendix A

Troubleshooting Analysis Guide (TAGs) 3-39TAG 023: Paper Jam in the Output AreaError Code: 023Possible Causes: Paper path obstruction Output tray obst

Página 476

3-40 Troubleshooting Analysis Guide (TAGs)P40-13 to P49-3.Is there continuity?No: Repair or replace the connectors or wiring from:P40-26 to J/P50-1 to

Página 477

Troubleshooting Analysis Guide (TAGs) 3-41TAG 025: Paper in Input Area Before PrintingError Code: 025Possible Defects: Paper timing sensorPCL boardCon

Página 478

3-42 Troubleshooting Analysis Guide (TAGs)6Turn the printer off and unplug the power cord.• Loosen the paper timing guide.• Disconnect J/P57 and J/P40

Página 479 - Index-3

Troubleshooting Analysis Guide (TAGs) 3-43TAG 026: Paper in Output Area Before PrintingError Code: 026Possible Defects: Exit paper sensorPCL boardConn

Página 480

3-44 Troubleshooting Analysis Guide (TAGs)TAG 030: Developer Bias Short/FailureError Code: 030Possible Defects: Cleaner unitHigh voltage unitDC power

Página 481 - Index-5

Troubleshooting Analysis Guide (TAGs) 3-456Open the back cover and install an interlock by-pass tool.• Power-on-reset the printer.• Check TP4-35 for +

Página 482

3-46 Troubleshooting Analysis Guide (TAGs)11Check TP3-27 for +24 Vdc.Is the voltage +24 Vdc?No: Continue.Yes: Replace the PCL board, then turn to TAG

Página 483 - Index-7

Troubleshooting Analysis Guide (TAGs) 3-47TAG 031: Toner Patch Reference Level Too LowError Code: 031Possible Causes: Contamination of the toner patch

Comentários a estes Manuais

Sem comentários