Hp Insight Diagnostics Software Manual do Utilizador Página 1

HP Insight Diagnostics 9.1 User GuideAbstractThis guide provides information about the Hewlett-Packard Insight Diagnostics software, including the usa

2. In the address field, enter the following:https://localhost:2381/hpdiags/frontend2/startup.php3. Press Enter.Modifying browser settings on a Linux

Using the Online Edition from a command lineThe optional command line parameters are listed in Table 1 (page 11).Table 1 Optional command line paramet

Using HP Insight Diagnostics commands in LinuxTo use the command line switches in Linux:1. Open a terminal window if necessary.2. Change to the /opt/h

Figure 2 Press F10 key for Intelligent Provisioning3. On the blue menu screen, press Enter.NOTE: If HP Insight Diagnostics is listed in this menu, you

5. On the Maintenance screen, click on the Insight Diagnostics icon.Figure 4 Select Insight DiagnosticsWhen you exit HP Insight Diagnostics, you will

3 Using HP Insight DiagnosticsHP Insight Diagnostics contains the following primary tabs:• Survey• Diagnose• Test (available only in Offline Edition)•

2. Select the subject to view from the Categories list:• All displays all information about the system and subsystems.• Overview displays general info

Figure 5 Survey tab – Current configurationScheduling a survey1. Click Schedule Captures.2. Select either Weekly or Monthly for the capture frequency.

NOTE: The saved information is for the current view and category on the Survey tab.3. The survey file is saved with table of contents.Save the configu

• Remote Management (if supported on system) displays information about iLO and RILOEII cards.• Miscellaneous displays information obtained from CMOS,

© Copyright 2011, 2012 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or

2. Select the device to diagnose:• Select All Devices to assess the health of all logical volumes and power supplies.• Select one or more specific log

3. Select the test duration:• Loops runs the test for the specified number of test cycles.• Total Test Time (minutes) runs the test for the specified

Figure 10 Test tab – Complete TestThe Status tab displays test progress. The logs, on the Log tab, display detailed test results.Running a Custom Test

Figure 11 Test tab – Custom TestThe Status tab displays test progress. The logs, on the Log tab, display detailed test results.Using the Status tabThe

Click Identify Drive to identify the specific hard drive in the computer that may contain the volume.The hard drive LED indicates the location of the

Figure 13 Custom test resultsThe Log tabThe Log tab includes five logs containing historical testing and diagnosis information:• Diagnosis Log display

The Diagnosis Log displays the following information:• The status indicator for each power supply or logical volume diagnosed• The specific power supp

Figure 15 Test LogError Log tabThe Error Log tab displays the following diagnostic information for failed devices:• The device and test that failed• A

Figure 16 Error LogIntegrated Management Log tabThe Integrated Management Log (IML) tab contains system errors discovered during POST and bythe System

• To remove all IML entries, click Clear IML. HP recommends saving the current contents in afile before clearing the log.• To save the IML Log to an H

Contents1 HP Insight Diagnostics overview...5HP Insight Diagnostics editions...

Figure 18 System Event LogHelp tabThe Help tab provides information on using HP Insight Diagnostics, such as the tab interface,overview categories, te

Figure 19 HP Insight Diagnostics Help tabError codesIMPORTANT: This feature is available only in HP Insight Diagnostics Offline Edition.The Error Code

Figure 20 Find Error CodesTest componentsIMPORTANT: This feature is available only in HP Insight Diagnostics Offline Edition.The Test Components tab p

Saving and printing information in HP Insight DiagnosticsYou can save the information displayed in the HP Insight Diagnostics Survey and Log tabs to a

4 TroubleshootingTroubleshooting memoryThe memory test component can perform the following tests:• Address test–This test verifies the integrity of th

• Re-seat physical drives and controllers.• Check drive cables and connectors for any signs of damage or bent pins.IMPORTANT: To minimize downtime, HP

Support and other resourcesInformation to collect before contacting HPBe sure to have the following information available before you contact HP:• Soft

HP authorized resellersFor the name of the nearest HP authorized reseller, see the following sources:• In the United States, see the HP U.S. service l

Typographic conventionsThis document uses the following typographical conventions:Book title The title of a book. On the web, this can be a hyperlink

A Acronyms and abbreviationsBasic Input/Output SystemBIOSComplementary Metal-Oxide SemiconductorCMOSSerial port interfaceCOMCustomer Self RepairCSRCas

Error Log tab...27Integrated Managem

IndexAabout HP Insight Diagnosticseditions, 5authorized resellers, 36Bbenefits, 5browsermodifying in Linux, 10starting from, 9Ccommand linestarting fr

theory of operation, 5troubleshootingdisk drives and storage systems, 34memory, 34typographic conventions, 38Uupdate serviceregistering, 36using HP In

1 HP Insight Diagnostics overviewHP Insight Diagnostics editionsHP Insight Diagnostics Online Edition is a web-based application that captures hardwar

System requirementsHP Insight Diagnostics Online Edition for Windows® requires the following:• HP Advanced System Management Driver• HP System Managem

2 Getting startedInstalling the Online EditionUse the appropriate procedures for your OS environment.Removing the HP Survey utilityBefore installing t

Installing from the Linux RPM Package Manager (RPM)HP Insight Diagnostics for Linux is available for use with the Linux RPM utility. The following RPM

Figure 1 The Webapps tabStarting HP Insight Diagnostics for Linux Online Edition from the HP SystemManagement Homepage1. Open the browser.2. In the ad